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All Journal PADJADJARAN Jurnal Ilmu Hukum (Journal of Law) Pembaharuan Hukum Unram Law Review Syntax Literate: Jurnal Ilmiah Indonesia Repertorium: Jurnal Ilmiah Hukum Kenotariatan Jurnal Review Pendidikan dan Pengajaran (JRPP) Syntax Idea JURNAL HUKUM MEDIA JUSTITIA NUSANTARA Jurnal Ilmiah Dunia Hukum jurnal syntax admiration JURNAL RECTUM: Tinjauan Yuridis Penanganan Tindak Pidana Jurnal Cahaya Mandalika Jurnal Kesehatan Tambusai Jurnal Ilmiah Wahana Pendidikan GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan ARRUS Journal of Social Sciences and Humanities Jurnal Hukum dan Etika Kesehatan (JHEK) Journal of Law, Poliitic and Humanities Jurnal Indonesia Sosial Teknologi Innovative: Journal Of Social Science Research Research Horizon Law and Justice Journal Delik Adpertisi Journal of Law and Social Politics
Arman Lany, Arman
Universitas Islam Nusantara, Indonesia
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Journal : syntax idea

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Efektivitas Mediasi Dan Arbitrase Dalam Penyelesaian Sengketa Konsumen Kesehatan Yuyut Prayuti; Arman Lany; Davin Takaryanto; Angkasa Ramatuan Hamdan; Beni Ciptawan; Enggar Adi Nugroho
Syntax Idea 1533-1544
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/syntax-idea.v6i3.3165

Abstract

Settlement of health consumer disputes is an important issue in the health system because it is directly related to consumer rights and the quality of health services. Mediation and arbitration are two alternative dispute resolution methods that can be used in cases like this. The aim of this research is to analyze the effectiveness of mediation and arbitration in resolving health consumer disputes. This study used qualitative research methods. The data collection technique in this research is literature study. The data that has been collected is then analyzed in three stages, namely data reduction, data presentation and drawing conclusions. The research results show that mediation is considered effective in resolving health consumer disputes, while the effectiveness of arbitration depends on the expertise of the arbitrators, especially in cases that require special technical knowledge. Mediation tends to be more effective and efficient in resolving disputes because it can help disputing parties to reach an agreement voluntarily with the help of a mediator. However, mediation results are not final and usually require agreement from both parties to be binding. On the other hand, arbitration offers higher legal certainty because the decision is final and binding. However, the arbitration process tends to be more formal, time consuming, and more expensive than mediation. Therefore, the choice between mediation and arbitration must consider the needs and preferences of each party to the dispute.
Co-Authors Alfiyyah Rahma Anailyka, Putrinda Wisty Ananda Sujati Angkasa Ramatuan Hamdan Apriandi, Mada Arie Hidayat, Teuku Atmaja, Deni Beni Ciptawan Bihar, Syamsul Bomba, Ignasius Yulianus Jagkson Brilliant, Yusuf Budi Santosa Christanto, Eunike Aryaningrum Ciptawan, Beni Davin Takaryanto Dede Hermawan Dita Annisa Ramadhanti Dody Hendro Susilo Dwitamma, M. Adib Enggar Adi Nugroho Erna Ambarwati Fahrudin, Aziz Farhan, M.Ibnu Fauzi Rahman Gede Andi Kurniawan, Dewa Gladys Haryanto Hikmah, Wilma Nurul Hutagaol, Roy Richardo Jayanti, Yeni Eka Jie, Elvin Shon Johan, Willy Joko Susilo Joni Yusufa Kusrini, Nita Laras Budiyani, Laras Libet Astoyo, Libet Astoyo Lorentzon, Elmend M. Ikhsan Manueke, Sherwin F. Marpaung, Yohan Edward Marseda, Achmad Trisana Muhammad Arismunandar Nirmansyah, Sandy Novita, Novita Anggraini Nugroho, Enggar Adi Pantja P, Emilia Saminoe Pradita Wuri Safitri Prastyo, Anggodo Rahayu Puspitasari, Ammi Amanda Putra, Muhammad Adib Dwitamma Putri, Junia Putri, Radhita Sylvia Rahmawesih, Rahmawesih Ramadhanti, Dita Annisa Rendy Rahmawan Risqi Antoni Rizki Noviyanti Rosidah, Erni Sadroi, Ado Santi Widiasari Santika, Made Sari, Novia Eka Satyaningrum, Diah Sella Romika Juliantary Silitonga, Lamria Srigantiny, Fivit Suhendra, Yandi Sujana, I Kadek Eka SUMITRA, SYAMSUL Takaryanto, Davin Tofan Halim Triyana, Yudhan Verasonti Dersiana Waworuntu, Aprisia N. Widya Widya, Widya Yudiman, Twody Yulistiawati, Novitri Yuri Sadewo Yusuf Alim Musthofa Anwar Yuyut Prayuti Zainal Abidin