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Pengaruh Fasilitas Wisata dan Harga Terhadap Kepuasaan Pengunjung di Destinasi Wisata Tahura Kabupaten Bandung Ghifar Firdaus; Irena Novarlia; Oman Sukirman
Reslaj: Religion Education Social Laa Roiba Journal Vol. 6 No. 12 (2024): RESLAJ: Religion Education Social Laa Roiba Journal 
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v6i12.4724

Abstract

Tourism is a sector that plays an important role in increasing Indonesia's foreign exchange. Therefore, it is mandatory for the tourist destination sector to pay attention so that every visitor who has visited a tourist destination feels satisfied after visiting the tourist destination. The aim of this research is to determine the influence of tourist facilities and prices on visitor satisfaction at the Tahura destination, Bandung Regency. The design of this research is quantitative with the population being visitors from the Tahura tourist destination and data collection was obtained through distributing questionnaires using Google Form and distributed to visitors who visited the Tahura tourist destination, Bandung Regency using a purposive sampling technique, with predetermined characteristics. The sample of this research consisted of 100 respondents. The data analysis technique from this research uses the classic assumption test which consists of the normality test, multicollinearity test, heteroscedasticity test, and multiple linear regression. The data in this research was processed with the help of the IBM SPSS Statistics 25 for Windows application. The results of this research show that the variables of tourist facilities and prices have a significant effect on visitor satisfaction. In this research, the price variable has the greatest influence on the visitor satisfaction variable than other variables. It is hoped that this research will be useful for tourist destination managers so that they can maintain and improve tourist facilities. It is hoped that this research will be useful for the surrounding government so that they can pay attention to and improve the facilities and prices at the Tahura destination, Bandung Regency. It is hoped that this research will be useful for the Tourism Industry study program which will research Facilities. Tourism and Prices on Visitor Satisfaction, it is hoped that this research will be useful for researchers to develop tourist facilities in the Tahura destination, Bandung Regency.
Analisis Dampak Media Sosial terhadap Minat Wisata Inbound: Studi Kasus Instagram @jaswitatourism di Jawa Barat Ibrahim, Airin Rahmanu; Sukirman, Oman; Asy'ari, Rifqi
JURNAL NASIONAL PARIWISATA Vol 15, No 2 (2025): Jurnal Nasional Pariwisata
Publisher : Pusat Studi Pariwisata Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jnp.109977

Abstract

The @jaswitatourism account is a digital promotional platform managed by PT Jaswita Jabar (Perseroda), a state-owned enterprise (BUMD) operating in the services and tourism sector. Social media is considered effective in shaping perceptions, destination imagery, and tourist interest. This study employs a quantitative approach using descriptive and correlational methods. Data was collected through a questionnaire distributed to 97 respondents. Since the data was not normally distributed, the Spearman Rank test and Rank-Based Regression were used to test the hypotheses. The results indicate that social media has a significant influence on inbound tourism interest, with a determination coefficient of 65.3%. This means that social media explains more than half of the variation in respondents' tourism interest. Descriptive results also show that most indicators scored high, particularly in content creation and destination image, although there are still weaknesses in content sharing.
Peran Electronic Word of Mouth terhadap Keputusan Berkunjung Wisatawan di Kawasan Jatigede Ida Rohida; Dally Nur Arif; Oman Sukirman
Reslaj: Religion Education Social Laa Roiba Journal Vol. 7 No. 1 (2025): RESLAJ: Religion Education Social Laa Roiba Journal 
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v7i1.5022

Abstract

This study examines and analyzes the role of electronic word of mouth (e-WoM) on the decision to visit tourists to tourist destinations. In this digital era, communication to obtain information can be done online through electronic word of mouth. This communication is one of the important factors in influencing tourists' decisions to visit a destination. This study used a quantitative method with a survey approach and involved 100 respondents who had visited the Jatigede area. Data collected through distributing questionnaires online were analyzed using simple linear regression analysis to test the relationship between electronic word of mouth variables and visiting decisions. The analysis results show that electronic word of mouth is significant and its role is quite strong in influencing visiting decisions. Information in the form of reviews, and recommendations through social media platforms has proven to be able to increase tourist trust and attract tourists to visit tourist destinations. In addition, the credibility of the source, the number of positive reviews, and the completeness of the information can influence tourists' decisions to visit.  The dimensions of electronic word of mouth play a role, namely the dimension of concern for other consumers, the dimension of helping companies, the intensity dimension, the content dimension, and the opinion valance dimension. Thus, stakeholders in the tourism industry need to pay attention to marketing strategies through online review management to increase the number of tourist visits to destinations.
Efektivitas Promosi Wisata Berbasis Website Menggunakan Analisis SWOT di Tanjung Duriat Salsabila Fatin Adilah; Oman Sukirman; Dally Nur Arif
Reslaj: Religion Education Social Laa Roiba Journal Vol. 7 No. 1 (2025): RESLAJ: Religion Education Social Laa Roiba Journal 
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v7i1.5023

Abstract

The development of information technology, especially the internet, has significantly changed the way tourism is promoted. Websites as digital media play an important role in promotional strategies, especially for tourist destinations that want to expand their reach and increase tourist visits. This research aims to analyze Tanjung Duriat's tourism promotion strategy through the website with a SWOT analysis approach, to identify the destination’s strengths, weaknesses, opportunities, and threats faced by the destination. The research method used is a qualitative method with a descriptive approach. Data were obtained through interviews, direct observation of the website, and study of related literature. The results showed that the Tanjung Duriat website has great potential to promote the tourist destination. However, there are still some weaknesses such as the lack of content updates and website features. In addition, the website promotion strategy also faces challenges in significantly increasing visibility and number of visits. Based on the SWOT analysis, this study suggests improving the quality of website content and features, as well as optimizing the use of social media connected to the website to increase tourist attraction. The website-based Tanjung Duriat tourism promotion strategy using the W-O strategy, strategy was chosen because the Tanjung Duriat website does not yet have a person specifically to manage the website. In the W-O strategy, there is a strategy to add human resources specifically to manage the website, if there is someone who is devoted to managing the website, it will make it easier for Tanjung Duriat to optimize the website which is used as one of the tourism promotion media. With the right strategy, the Tanjung Duriat website is expected to be an effective promotional tool in increasing tourist visits to these destinations.
The Influence of Employee Hospitality and Price Perception on Revisit Intention in Tanjung Duriat Sumedang Ahmad Muzadi; Supriyadi, Tedi; Sukirman, Oman
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8912

Abstract

This study examines the influence of employee hospitality and price perception on revisit intention at Tanjung Duriat, Sumedang. A quantitative survey was conducted with 399 respondents, analyzed using multiple linear regression in SPSS. The results show that employee hospitality and price perception significantly affect revisit intention, both partially and simultaneously, with a contribution of 48.9%. Price perception has a stronger influence than hospitality. These findings imply that improving service quality and implementing fair, value-based pricing are essential strategies to enhance tourist loyalty and ensure sustainable destination competitiveness. Keywords: Employee Hospitality; Price Perception; Revisit Intention; Tourist Loyalty; Service Quality; Value-Based Pricing; Tourism Destination; Sustainable Tourism
Pengaruh Store Atmosphere Terhadap Kepuasan Pengunjung Di FudgyBro Blok M: Studi Kuantitatif tentang Pengalaman Kuliner Perkotaan dan Perilaku Konsumen Dina fatmala; Sukirman, Oman; Pratama PUtra, Gilang
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8924

Abstract

This study aims to analyze the influence of store atmosphere on visitor satisfaction at Fudgybro Blok M. A quantitative approach using a survey method was applied, involving 399 respondents selected through purposive sampling. Data were collected through Likert-scale questionnaires and analyzed using simple linear regression. The findings reveal that store atmosphere has a positive and significant effect on visitor satisfaction, with a regression coefficient of 0.550 and an R² value of 0.962. These results indicate that store atmosphere is a dominant factor influencing satisfaction. The study highlights the importance of optimizing atmospheric elements to enhance visitor experience and customer loyalty. Keywords: Store Atmosphere; Visitor Satisfaction; Culinary Tourism; Consumer Behavior;  Servicescape; Urban Tourism;  Customer Experience; F&B Industry