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ANALISIS ANALISIS KEPUASAN WAJIB PAJAK TERHADAP PELAYANAN SAMSAT LUBUK PAKAM Mustapa, Juang; Lubis, Tukimin
JURNAL ILMU MANAJEMEN DAN KEWIRAUSAHAAN (JIMK) Vol 2 No 2 (2021): Desember
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis, Universitas Muslim Nusantara Al-Washliyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (423.811 KB) | DOI: 10.32696/jimk.v1i2.1000

Abstract

This research is a field research located at the SAMSAT Lubuk Pakam Office, Deli Serdang Regency. The data collection instrument in this study was through observation, interviews and documentation. While the data analysis used by the author consists of data reduction (data reduction), data presentation (data display) and drawing conclusions (verification). This research is about public complaints about the provision of SAMSAT Lubuk Pakam services, including the lack of an unbalanced number of apparatus (public servants) with the community, the absence of a service queue serial number, the lack of parking space, the open space is not closed, not air conditioned, mineral water is not provided. in the waiting room, the waiting room is too narrow, there is no glass divider for services and there are no wifi and TV facilities so that those who pay taxes don't get bored waiting. Because the number of people who pay with the number of apparatus (public services) is not balanced. From the results of the research, the reliability and guarantees provided by the SAMSAT officers were considered very good by the taxpayers and in accordance with the expectations of the taxpayers, so that the taxpayers were satisfied with the services of the SAMSAT officers. Efforts made by SAMSAT Lubuk Pakam to obtain service quality in increasing taxpayer satisfaction include improving services through information technology, providing mobile SAMSAT services (cars), increasing professional human resources and providing optimal services, improving service facilities so that excellence is achieved. , providing counseling and socialization about motor vehicle tax to taxpayers at both the sub-district and district levels.
Pengaruh Jenis Produk Cetakan, Harga Dan Kualitas Pelayanan Terhadap Keputusan Pembelian Pada Percetakan CV Citra Jalan Sisingamangaraja No 33 Medan Amplas Mukti, Ridho; Rahmat, Muhammad; Safina, WA Dian; Lubis, Tukimin
Movere Journal Vol. 6 No. 2 (2024)
Publisher : Sekolah Tinggi Ilmu Ekonomi (STIE) Tri Dharma Nusantara Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53654/mv.v6i2.492

Abstract

This study aims to reveal the effect of product type, price, and service quality on purchasing decisions at CV Citra printing. As objectives include to determine the effect of product type on purchasing decisions, to determine the effect of price on purchasing decisions, and to determine the effect of service quality on purchasing decisions. This study uses a descriptive quantitative approach with questionnaire data collection methods, interviews, and documentation. The population in this study are consumers of CV Citra and the sample as respondents of this study will be taken using probability sampling with the lemeshow formula, namely 80 consumers who were met during the research. The results of this study indicate that the calculated F value of 303.761 is greater than the F table of 2.49, which means that simultaneously there is an influence on the type of product (X1), price (X2), and service quality (X3) on purchasing decisions at CV Citra printing. Partially, it can be seen that only the variables of product type (X1) and price (X2) have an effect on purchasing decisions, namely the variable type of product (X1) of 3.546 is greater than the t table of 1.665 and service quality (X3) of 6.702 is greater than the t table of 1.665, while for the price variable (X2) of -1.163 is smaller than the t table of 1.665 which indicates that the price variable (X2) has no effect on purchasing decisions. Based on the results seen from the coefficient of determination, the variable product type (X1), price (X2), and service quality (X3) have an effect, namely with an R2 value of 0.923 or 92.3%. Keywords: Type of Product, Price, Services Quality, Purchasing Decisions
Pengaruh Pengguna Influencer Marketing Dan Promosi Diskon Terhadap Keputusan Pembelian Secara Online Di Marketplace Shopee: (Studi Kasus Pada Masyarakat Jalan Garu II B Harjosari I Kecamatan Medan Amplas) Junior, Joshua; Hidayat, Toni; Safina, Wan Dian; Lubis, Tukimin
Movere Journal Vol. 6 No. 2 (2024)
Publisher : Sekolah Tinggi Ilmu Ekonomi (STIE) Tri Dharma Nusantara Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53654/mv.v6i2.498

Abstract

This research aims to find out and analyze the influence of influencer marketing and discount promotions on purchasing decisions in the Shopee marketplace in the people of Jalan Garu II B Harjosari 1, Medan Amplas District. This research uses a descriptive quantitative approach with data collection methods of observation, questionnaires and interviews. The population in this study is the people of Jalan Garu II B Harjosari I, Medan Amplas District and the sample as respondents for this study will be taken using side purposive use with the Slovin formula, namely 100 people met during the research. The data obtained in this research was analyzed using multiple linear regression analysis with the SPSS 22 program. The results of this research show that the calculated F value of 372.095 is greater than the F table of 3.09, which means that simultaneously there is an influence on influencer marketing (X1) and discount promotions (X2) on online purchasing decisions on the Shopee marketplace. Partially, it can be seen that only the influencer marketing (X1) and discount promotion (X2) variables influence purchasing decisions, namely the influencer marketing variable (X1) of 7.686 is greater than the t table of 1.660 and the discount promotion (X2) is 2.982 greater. from the t table of 1.660. Based on the results seen from the coefficient of determination of the influencer marketing variable (X1) and discount promotions (X2), the influence is with an R2 value of 0.885 or 88.5%.
Pengaruh Bauran Promosi Terhadap Keputusan Konsumen Dalam Pembelian Mie Instan Merek Sedaap Di Desa Dalu X A Kecamatan Tanjung Morawa Anggraini, Cut Widya; Lubis, Tukimin
Expensive: Jurnal Akuntansi dan Keuangan Vol. 2 No. 1 (2023): Januari
Publisher : Universitas Muhammadiyah Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/exclusive.v2i1.3591

Abstract

This study aims to determine the effect of the promotional mix on consumer decisions in purchasing Sedaap brand instant noodles in Dalu X A Village, Tanjung Morawa District. This study uses a type of quantitative research. The population in this study were the people of Dalu X A Village, totaling 250, with 154 respondents taking samples using the slovin formula. The results of this study were collected through a questionnaire which was analyzed using multiple linear regression. The sampling method used in this research is stratified random sampling. The results of this study indicate that X1 is significant by 0.000 <0.05, thus advertising has a positive and significant effect on consumer decisions, sales promotion X2 is significant by 0.000 <0.05, thus sales promotion has a positive and significant effect on consumer decisions, and publicity X3 is significant at 0.000 <0.05, thus publicity has a positive and significant effect on consumer decisions. Fcount is 98.520 > Ftable 2.43 and sig. 0.000 < 0.05. The results of the F test prove that advertising X1, sales promotion X2 and publicity X3 simultaneously have a positive and significant effect on Y's purchasing decisions.
Pengaruh Teknologi Acceptence Dan Website Service Quality Terhadap Costumer E-Satisfaction Pada PT.Rackh Lintas Asia Margolang, Faisal; Lubis, Tukimin
Expensive: Jurnal Akuntansi dan Keuangan Vol. 2 No. 1 (2023): Januari
Publisher : Universitas Muhammadiyah Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/exclusive.v2i1.3681

Abstract

This study analyzes the influence of technology acceptance and website service quality on customer e-satisfaction at PT. Rackh Across Asia. The research method used in this research is descriptive quantitative. Samples were taken using the slovin formula, and using a probability sampling technique, namely proportionate stratified random sampling. The results of using the slovin formula in this study the researchers took a sample of 113 consumers at PT.Rackh Lintas Asia. The analytical method used is multiple linear regression method using the SPSS program. The research results obtained a coefficient value of 0.631, where the T-count > T-table (8.998 > 1.6584) and a significant value of 0.000 is less than 0.05 meaning that Acceptance Technology has a positive and significant effect on Customer E-Satisfaction, so Ha1 is accepted. The coefficient value is 0.243, where the T-count > T-table (3.446 > 1.6584) and a significant value of 0.001 is less than 0.05, meaning that Website Service Quality has a positive and significant effect on Customer E-Satisfaction, so Ha2 is accepted. It is known that Fcount (93,607) > Ftable (3.08), and a significance value of 0.000 <0.05, it can be concluded that the third hypothesis is accepted, meaning that the Technology Acceptance Variable (X1) and Website Service Quality (X2) influence simultaneously (simultaneously) to Variable Customer E-Satisfaction (Y)
Sosialisasi Undang-Undang No 23 Tahun 2004 tentang Penghapusan Kekerasan dalam Rumah Tangga untuk Mewujudkan Rumah Tangga yang Bahagia Tanpa Kekerasan di Desa Bantan Kecamatan Dolok Masihul Kab. Serdang Bedagai Setyawan, Iwan; Sulistyawati, Sri; Lubis, Tukimin
Wahana Jurnal Pengabdian kepada Masyarakat Vol. 1 No. 1 (2022): Edisi Juni
Publisher : Ilmu Bersama Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (394.125 KB) | DOI: 10.56211/wahana.v1i1.92

Abstract

Pada Masa Pandemi Covid 19 yang belum benar – benar berakhir ditambah keadaan ekonomi yang semakin sulit karena dampak perang Rusia dan Ukraina serta perubahan iklim yang memberikan dampak terhadap kehidupan masyarakat, karena hal tersebut baik secara langsung maupun tidak sering kita lihat baik melalui media cetak maupun elektronik yang menayangkan terjadinya tindak kejahatan termasuk meningkatnya kekerasan dalam rumah tangga. Himpunan Serikat Perempuan Indonesia (HAPSARI) mengungkapkan kasus kekerasan terhadap perempuan di Sumatera Utara meningkat selama pandemi Corona. Peningkatan tercatat sepanjang Januari hingga Agustus 2020. Kordinator Divisi Advokasi HAPSARI Sri Rahayu menjelaskan, data sepanjang Januari hingga Agustus 2020 terdapat 35 kasus kekerasan yang dilaporkan dari Wilayah Kabupaten Deli Serdang dan Serdang Bedagai. "Dari data yang ada, 26 kasus dari jumlah tersebut merupakan kekerasan dalam rumah tangga dan 6 kasus lainnya adalah kasus kekerasan seksual. Bentuk kekerasan yang dialami para korban mulai dari kekerasan fisik, psikis, ekonomi hingga penelantaran. Berdasarkan pertimbangan fakta di lapangan saat ini, maka penting bagi kami untuk dapat member masukan dengan cara penyuluhan kepada Ibu – Ibu dalam hal ini Ibu – ibu yang tergabung dalam Wanita Pujakesuma untuk dibekali pengetahuan tentang Kekerasan Dalam Rumah Tangga dengan mengajarkan Sosialisasi tentang Sosialisasi Undang – Undang No 23 Tahun 2004 tentang Penghapusan Kekerasan dalam Rumah Tangga untuk Mewujudkan Rumah tangga yang bahagia tanpa Kekerasan Metode yang digunakan dalam kegiatan ini adalah ceramah, diskusi, dan tanya jawab tentang permasalahan yang berkaitan dengan Undang – Undang No 23 Tahun 2004 tentang Penghapusan Kekerasan dalam Rumah Tangga . Program Kemitraan Masyarakat ini rencananya akan dilakukan secara berkesinambungan untuk tahap ini akan dilakukan dalam masa 1 Tahun
Pengaruh Kualitas Produk, E-Wom dan Jaringan Terhadap Keputusan Konsumen Membeli Produk Kesehatan di PT. Melia Sehat Sejahtera Medan Indra Bayu Siregar; Tukimin Lubis; Nur’ain Harahap; Munawaroh Munawaroh
Jurnal Manajemen Bisnis Digital Terkini Vol. 1 No. 4 (2024): Oktober : Jurnal Manajemen Bisnis Digital Terkini (JUMBIDTER)
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jumbidter.v1i3.203

Abstract

Several factors influence consumer purchasing decisions at PT Melia Sehat Sejahtera Medan including product quality, e-WOM and network. This research aims to find out how much influence product quality, e-WOM and network have on consumer purchasing decisions at PT Melia Sehat Sejahtera Medan. The research method used in this research is quantitative descriptive research, the sampling technique in this research is using the Slovin Formula, where a population of 120 is then a sample of 55 people. The data collection techniques used were observation, questionnaires. The data analysis technique used is the multiple linear regression test. Based on the research results, there is a partial influence of product quality variables on consumer purchasing decisions. The e-wom variable influences consumer purchasing decisions. Network variables influence consumer purchasing decisions. Simultaneously, product quality, e-WOM and network variables jointly influence consumer purchasing decisions at PT Melia Sehat Sejahtera Medan.
Pengaruh Penempatan Kerja, Fasilitas Kerja, dan Kepuasan Kerja Terhadap Kinerja Pegawai di Kantor Camat Medan Kota Raded Hidayat; Tukimin Lubis
J-CEKI : Jurnal Cendekia Ilmiah Vol. 3 No. 5: Agustus 2024
Publisher : CV. ULIL ALBAB CORP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jceki.v3i5.4359

Abstract

Penelitian ini bertujuan untuk menilai dan menganalisis Pengaruh Penempatan kerja, Fasilitas kerja, dan Kepuasan kerja terhadap kinerja di Kantor Camat Medan Kota. Ini menanyakan tentang strategi kuantitatif ketenagakerjaan, dengan populasi yang terdiri dari seluruh pegawai di Kantor Camat Medan Kota. Sebanyak 40 orang pegawai dijadikan sampel melalui teknik sampel jenuh. penelitian dengan Skala Likert. Informasi dianalisis legitimas dengan uji validitas dan reliabiltas serta pengujian asumsi klasik, dan berbagai strategi metode analisis reegresi linier berganda langsung dengan bantuan program SPSS 27.00. Pertanyaan tersebut muncul karena nampaknya penempatan kerja, fasilitas kerja, dan kepuasan kerja masing-masing mempunyai pengaruh positif dan signifikan terhadap kinerja pegawai. Secara umum ketiga faktor tersebut secara bersama-sama juga mempunyai dampak berpengaruh positif dan signifikan terhadap kinerja Pegawai di kantor Camat Medan. Koefisien determinasi (R Square) sebesar 0,820 menunjukkan bahwa 82% variabel dependen dapat diklarifikasi oleh variabel independen, sedangkan 18% sisanya dapat diklarifikasi oleh komponen ataupun variabel lain.
The Effect of Addressing Attraction And Price Reduction on Consumer Purchase Interest In Alfalah Car Service Medan Putri Syahrida Pratiwi; Tukimin Lubis
International Journal of Economics (IJEC) Vol. 1 No. 1 (2022): January-June
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijec.v1i1.78

Abstract

This study aims to determine whether the attractiveness of advertising and price discounts have a positive and significant effect either partially or simultaneously on consumer buying interest at Alfalah mobil service Medan. This study uses a quantitative descriptive method with data analysis techniques used, namely multiple linear regression and hypothesis testing (t-test, F-test and coefficient of determination test). With a total population of 452 respondents with a tolerance limit of 10% which is calculated by the Slovin formula, the number of samples obtained is 82 respondents by determining the sample using random sampling technique. Meanwhile, the simultaneous test results show that the attractiveness of advertising (X1 ) and discounted prices (X2 ) has a positive effect on consumer buying interest at Alfalah Mobil Service Medan, it can be seen from the calculated F value (50.955) > F table ( 3.11) and a significant value of 0.000 <0.05. The value of the coefficient of determination reaches 0.563 , which means that the attractiveness of advertising and price discounts affects consumer buying interest at Alfalah Mobil Service Medan by 56.3%. While the remaining 43.7% is influenced by other factors outside of this study.
Pengaruh Budaya Organisasi, Motivasi Kerja, Dan Lingkungan Kerja Internal Terhadap Kinerja Karyawan PTP Nusantara II Tanjung Morawa Maulia Sri Dewi; Julianto Hutasuhut; Tukimin Lubis; Nurain Harahap
Manajemen: Jurnal Ekonomi Vol. 5 No. 2 (2023): Manajemen : Jurnal Ekonomi
Publisher : Fakultas Ekonomi Universitas Simalungun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36985/rt9hmb15

Abstract

Tujuan penelitian ini adalah untuk mengetahui dan menganalisis Pengaruh Budaya Organisasi, Motivasi Kerja, Dan Lingkungan Kerja Internal Terhadap Kinerja Karyawan PTP Nusantara II Tanjung Morawa. Jenis penelitian yang dipilih adalah penelitian kuantitatif. Populasi dalam penelitian ini adalah seluruh karyawan yang bekerja pada kantor PTP Nusantara II Tanjung Morawa dan jumlah sampel ditetapkan 100orang.  Instrumen penelitian menggunakan kuesioner dengan pengukuran data menggunakan skala Likert. Teknik analisis data yang digunakan adalah uji validitas, uji reliabilitas dan uji asumsi klasik. Metode analisis data menggunakan regresi linear berganda dengan bantuan program SPSS. Hasil penelitian membuktikan secara parsial (uji t), Budaya Organisasi berpengaruh positif dan signifikan terhadap Kinerja Karyawan. Motivasi Kerja berpengaruh positif dan signifikan terhadap Kinerja Karyawan. Lingkungan Kerja Internal berpengaruh positif dan signifikan terhadap Kinerja Karyawan. Dan secara simultan (uji F) Budaya Organisasi, Motivasi Kerja dan Lingkungan Kerja Internal berpengaruh positif dan signifikan terhadap Kinerja Karyawan pada PTP Nusantara II Tanjung Morawa. Nilai koefisien determinasi (R Square) sebesar 0,567 hal ini berarti 56,7% variabel dependen dapat dijelaskan oleh variabel independen sedangkan sisanya 43,3% dijelaskan variabel lain yang tidak diteliti