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All Journal Management Analysis Journal Fokus Ekonomi Jurnal STIE Semarang (Edisi Elektronik) Magisma: Jurnal Ilmiah Ekonomi dan Bisnis Indonesian Journal of Devotion and Empowerment (IJDE) Jurnal Ilmiah Fokus Ekonomi, Manajemen, Bisnis & Akuntansi (EMBA) Jurnal Keuangan dan Bisnis Fokus Abdimas
Diva Riza Fahlefi
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences Other

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PENGARUH ISLAMIC SERVICE QUALITY DAN ISLAMIC BRANDING TERHADAP KEPUASAN NASABAH BANK SYARIAH INDONESIA Prabowo, Catur; Pelupessy, Henri; Fahlefi, Diva Riza; Harminingtas, Rudika
Jurnal Ilmiah Fokus Ekonomi, Manajemen, Bisnis & Akuntansi (EMBA) Vol 4, No 01: April 2025
Publisher : STIE PENA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34152/emba.v4i01.1272

Abstract

This study aims to determine the effect of Islamic Service Quality and Islamic Branding on Customer Satisfaction of Bank Syariah Indonesia in Semarang City. The population of this study is Bank Syariah Indonesia customers in Semarang City whose number is not known for sure (infinity population), so the sampling technique uses a simple random sampling method and is calculated using the roscoe formula with a 10% error rate. A sample of 97 Bank Syariah Indonesia customers in Semarang City was obtained. The data collection technique used a questionnaire and was analyzed using a multiple linear regression analysis approach. The results of this study indicate that partially Islamic Service Quality has a significant positive effect on Customer Satisfaction and Islamic Branding has a significant positive effect on Customer Satisfaction. While simultaneously Islamic Service Quality and Islamic Branding have a significant effect on Customer Satisfaction with a regression coefficient of 40.3%. Suggestions for Bank Syariah Indonesia are expected to improve the quality of Islamic services (Islamic Service Quality) and strengthen Islamic Branding to increase Customer Satisfaction. Suggestions for further researchers are expected to add other factors that influence customer satisfaction and expand the research object so that it can provide a more comprehensive insight into the factors that influence customer satisfaction in the context of Islamic banking.
Employee Work Motivation Influenced By Internal Communication, Evaluation And Rewards Pelupessy, Ig. Henri; Prabowo, Catur; Fahlefi, Diva Riza; Harminingtyas, Rudika
Magisma: Jurnal Ilmiah Ekonomi dan Bisnis Vol 13 No 2 (2025): MAGISMA:Jurnal Ilmiah Ekonomi dan Bisnis
Publisher : Magister Manajemen STIE Bank BPD Jateng

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35829/magisma.v13i2.542

Abstract

Work motivation is the drive or enthusiasm that someone has to carry out tasks and responsibilities in the workplace. The purpose of this study was to determine and analyze the effect of internal communication, evaluation and reward on employee work motivation at PT. Grab Teknologi Indonesia in Semarang. The population in this study were 49 employees of PT. Grab Teknologi Indonesia in Semarang. The sampling technique used was saturated sampling and the sample was set to 49 respondents. The independent variables in this study were internal communication (X1), evaluation (X2) reward (X3) and the dependent variable was work motivation (Y). The data collection method in this study used a questionnaire with an analysis method using multiple linear regression, t-test and F-test and coefficient of determination. The results showed that the internal communication variable had a positive and significant effect on work motivation, then the evaluation variable had an insignificant effect on work motivation and the reward variable had a positive and significant effect on work motivation. The coefficient of determination (R Square) figure of 0.417, means that the internal communication, evaluation and reward variables have a role of 41.7% to explain the work motivation variable. Suggestions for improving internal communication in companies include developing more effective communication channels, such as digital platforms for feedback. This can strengthen relationships between employees and increase overall work motivation, then the evaluation process by emphasizing constructive feedback and personal development. Involve employees in setting evaluation goals and offer a variety of rewards, such as bonuses, awards, or self-development opportunities, so that employees can choose what ismost meaningful to them.
PEMBERDAYAAN PETANI BAWANG MERAH DENGAN EFISIENSI PRODUKSI GUNA PENINGKATAN PENDAPATAN Prabowo, Catur; Pelupessy, Ig. Henri; Fahlefi, Diva Riza; Harminingtyas, Rudika; Widowati, Maduretno
Fokus ABDIMAS Vol 4, No 2: Oktober 2025 (In Press)
Publisher : STIE Pelita Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34152/abdimas.v4i2.1576

Abstract

This community service program aims to empower shallot farmers in Brebes Regency by improving production efficiency to increase income and local economic sustainability. Brebes, a major national shallot production center, faces efficiency issues due to excessive input use and weak farm management. A team of lecturers conducted participatory training and mentoring covering technical efficiency, financial management, cost and revenue analysis, and strengthening farmer group institutions. The results showed an increase in productivity from 9.5 tons to 11.2 tons per hectare, a Revenue/Cost ratio from 1.42 to 1.68, and technical efficiency from 0.78 to 0.91. Awareness of financial recording increased from 15% to 85%, and a marketing cooperative was formed, strengthening farmers' bargaining power. This program successfully transformed traditional patterns into efficient and sustainable farming systems, while strengthening the role of universities in empowering agricultural communities.
Co-Authors Ana Putri Nastiti Arif, Moch Ariyani Indriastuti, Ariyani Catur Prabowo Farida Indriani Frida Widyawati Triasningrum Harminingtas, Rudika Ignatius Henri Pelupessy Jefri Heridiasyah Maduretno Widowati Pelupessy, Henri Prasetyo Ari Bowo, Prasetyo Ari Rudika Harminingtyas sarbullah sarbullah Sutrisno Sutrisno Tasriastuti, Nurrohmi Ambar Th Susetyarsi Theresia Susetyarsi Triasningrum, Frida Widyawati