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Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia
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HRM’s Role in ISO 9001 Implementation: Food & Beverages Case Study Wiwin Nurcahyani; Apri Kuntariningsih; Samtono Samtono
LITERACY : International Scientific Journals of Social, Education, Humanities Vol. 4 No. 3 (2025): December : International Scientific Journals of Social, Education, Humanities
Publisher : Badan Penerbit STIEPARI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/literacy.v4i3.3347

Abstract

This study investigates the role of human resource management (HRM) practices in implementing ISO 9001 quality management systems within food and beverage companies. Using a qualitative case study methodology with triangulation techniques, the research examined PT Pringsewu Cemerlang's ISO 9001 implementation through in-depth interviews, direct observations, and document analysis involving 32 informants across management, supervisory, and operational levels. The findings reveal that strategic HRM practices significantly enhance ISO 9001 implementation effectiveness, with overall service quality improving by 24.2%. Employee competency development emerged as the primary mediating mechanism, demonstrating 96.4% training completion rates and 76.8% job performance transfer effectiveness. Training and development (4.2/5.0) and communication systems (4.1/5.0) proved most impactful in facilitating quality improvements across reliability (35.5% improvement), responsiveness (21.2%), and comfort/assurance (17.1%) dimensions. The study identifies three critical integration mechanisms: (1) standardization of work procedures and customer service protocols, (2) systematic competency development aligned with ISO 9001 requirements, and (3) enhanced communication systems supporting organizational change. However, persistent challenges include employee resistance (32.4%) and cross-branch consistency issues (22.1%), highlighting the importance of cultural transformation in quality management success. Theoretical contributions extend the resource-based view of strategic HRM by demonstrating how human capital resources generate competitive advantage through quality management integration. Practical implications provide actionable frameworks for food and beverage companies seeking to leverage HRM practices for sustainable quality improvements. The research challenges previous skepticism regarding ISO 9001's tangible benefits by showing how effective human resource management unlocks operational improvement potential in industry contexts.
Sustainable Village Tourism Development Based on Community : Study of Sukarara Tourism Village, Central Lombok Regency Pikrianto Pikrianto; Yustina Denik Risyanti; Hartoyo Soehari; Apri Kuntariningsih
Proceeding of the International Conference on Management, Entrepreneurship, and Business Vol. 2 No. 1 (2025): June : Proceeding of the International Conference on Management, Entrepreneursh
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/icmeb.v2i1.109

Abstract

This study aims to analyze the community-based sustainable tourism development in Sukarara Tourism Village, Central Lombok Regency. In the context of the NTB regional government's initiative to promote 99 tourism villages, this research employs a qualitative method with a case study approach to explore the role of the community in preserving local culture, enhancing the economy, and protecting the environment. The results of this study show that the collaboration between the community and the government in Sukarara Tourism Village has created sustainable and inclusive tourism, positively impacting both the community and the environment. The village government emphasizes the importance of preserving the ikat weaving tradition and effective environmental management, despite facing challenges related to infrastructure and human resource skills. Community involvement through Pokdarwis groups is crucial in planning and implementing tourism activities. Innovations in local product development, such as handicrafts and traditional foods, are optimized through effective training and promotion. The community also provides tourism services, including homestays and local guides, to enhance visitor experiences. Community involvement in decision-making through village meetings ensures that tourism policies reflect local needs. Environmental preservation is carried out through cleanup programs and education for tourists, while infrastructure development is improved with community participation. With a collaborative approach, Sukarara Tourism Village can become a successful example of sustainable tourism that benefits future generations.
Analisis Faktor-Faktor Yang Mempengaruhi Keberhasilan dan Keberlanjutan Usaha Tahu Tempe (Studi Kasus Pada Perajin Tahu Tempe Di Primkopti Salatiga, Jawa Tengah) Samtono, Samtono; Kuntariningsih, Apri; Maryani, Tri
Innovative: Journal Of Social Science Research Vol. 4 No. 4 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i4.13824

Abstract

Keberhasilan atau keberlanjutan suatu usaha pembuatan tahu atau tempe dapat dipengaruhi oleh sejumlah faktor yang kompleks. Ada beberapa faktor yang dapat mempengaruhi keberhasilan atau keberlanjutan usaha produksi tahu dan tempe, diantaranya adalah kualitas kedelai atau bahan baku memiliki dampak langsung terhadap hasil akhir tempe atau dan tahu. Ketidakmampuan bersaing dengan harga, kualitas, atau inovasi dapat membuat usaha sulit bertahan di pasar yang kompetitif. Tujuan penelitian ini: 1). Mengidentifikasi dan menganalisis faktor-faktor yang mempengaruhi keberhasilan dan keberlanjutan usaha tahu tempe dan, 2). Merumuskan strategi dan solusi untuk meningkatkan keberhasilan dan keberlanjutan usaha tahu tempe. Penelitian kualitatif dengan menggunakan metode studi kasus dengan tekhnik analisa datanya menggunakan metode interaktif dimana merupakan pengumpulan data terus menerus dan berlanjut. Metode ini akan memungkinkan peneliti untuk memahami secara mendalam pengalaman para perajin tahu tempe di Primkopti Salatiga, Jawa Tengah. Hasil penelitian menunjukkan bahwa industri pengrajin tempe dan tahu di Jawa Tengah memiliki keberlanjutan yang cukup baik dalam menjaga tradisi dan kelangsungan usaha. Meskipun dihadapkan pada beberapa tantangan, seperti fluktuasi harga bahan baku dan adopsi teknologi baru, namun industri ini tetap mampu bertahan dan berkembang dengan strategi yang sesuai dengan kebutuhan pasar dan lingkungan sekitar
Community Empowerment Model Through Village Intitutions To Organize Events : Studies In Tourism Pilot Areas Apri Kuntariningsih; Yustina Denik Risyanti; Sapto Supriyanto; Hartoyo Soehari 
International Conference On Digital Advanced Tourism Management And Technology Vol. 1 No. 1 (2023): International Conference on Digital Advanced Tourism, Management, and Technolog
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/ictmt.v1i1.137

Abstract

The Indonesian tourism industry is very important for development because it can increase its contribution to gross domestic product (GDP). Recently, community-based tourism (CBT) has developed, which refers to a type of sustainable tourism. Community-based tourism aims to create a fairer distribution of tourism income, improve cultural preservation, and increase environmental protection by directly involving local communities in tourism management. The aim of the research is to determine community empowerment through village institutions to organize events, in a tourism village pilot as a case study. Qualitative research that focuses on community empowerment where the informants in this research are village heads, village officials, Pokdarwis administrators, tourism village managers, and economic driving community groups. The research results show that although production, accommodation and accessibility units have not yet been formed, the division of labor with reference to the main tasks and functions of each institution in the tourism village pilot, has produced culinary products, arts groups and agro-tourism areas.
The Potential Of Sustainability Aspects For Development Of Tourism Sector In Central Java Apri Kuntariningsih; Mengku Marhendi; Yustina Denik Risyanti; Samtono Samtono; Sapto Supriyanto; Andhi Supriyadi; Hartoyo Soehari
International Conference On Digital Advanced Tourism Management And Technology Vol. 1 No. 2 (2023): International Conference on Digital Advanced Tourism, Management, and Technolog
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/ictmt.v1i2.138

Abstract

Tourism supports economic development because tourism contributes to the economy of a region. The benchmark for the success of the tourism industry, especially its development, is the increasing number of tourists, both local and foreign, while always paying attention to the sustainability of tourism destinations. This research aims to document and analyze tourism development with indicators of the number of tourist visits, sustainable tourism with environmental aspects through reviewing waste management, and social aspects through the sustainability of cultural heritage in Central Java Province. The research location is in Central Java Province, with aggregate provincial data which shows that in this province tourism villages are being activated and promoted, while this research uses descriptive qualitative. The results of this research show that to reduce dependence on one particular market or tourist segment, market diversification is necessary. In the environmental aspect, it is necessary to provide sanctions for those who litter, strive to use environmentally friendly technology, and involve the private sector in supporting waste management programs. Social aspects by maximizing strengths, taking advantage of opportunities, overcoming weaknesses, and overcoming threats.
Optimalisasi Pemanfaatan Lahan Bantaran Sungai: Pengembangan Usaha Pedagang Kaki Lima (Angkringan) Melalui Inisiatif Sosial Dan Pelatihan Wirausaha Apri Kuntariningsih; Shella Gherina Saptiany
ARDHI : Jurnal Pengabdian Dalam Negri Vol. 1 No. 6 (2023): ARDHI : Jurnal Pengabdian Dalam Negri
Publisher : Asosiasi Riset Pendidikan Agama dan Filsafat Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ardhi.v1i6.123

Abstract

This community empowerment activity aims to identify optimal use of riverbank land through developing street vendor businesses (angkringan), empowerment focusing on social initiative programs and entrepreneurial training. The methods used to empower angkringan traders include field visits (observations), focus group discussions, and outreach, the activities of which begin with an analysis of land potential along the riverbanks in Sampangan Village. The activity partners are street vendors (angkringan) located around the banks of the Sampangan river, consisting of three groups, namely a group of immigrants, a group of housewives and a group of youth who manage modern angkringan businesses. The results of empowerment for angkringan traders were identified, among others, by carrying out social initiatives, namely entrepreneurship training which covers three main aspects, including marketing, financial management and product development.
Penerapan Teknologi Dalam Manajemen Sumber Daya Pengelolaan Keuangan: Studi pada CV. Landel Elektrik Semarang Sunarmi Sunarmi; Andhi Supriyadi; Bambang Guritno; Apri Kuntariningsih
Kompak :Jurnal Ilmiah Komputerisasi Akuntansi Vol. 17 No. 1 (2024): Jurnal Ilmiah Komputer Akuntansi (KOMPAK)
Publisher : Universitas Sains dan Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/kompak.v17i1.1819

Abstract

Technological developments have changed the landscape in various sectors, including health, education and industry. However, its influence in Human Resource Management (HR) and financial management is still an important research topic. This research was conducted at CV. Landel Elektrik Semarang, a company engaged in the distributorship of electrical equipment. This project, which employs forty-three people, aims to investigate the relationship between the use of technology and the management of corporate finance and human resources. The analysis method involves path analysis and bootstrapping methods. The results show that, although the SDM shows a good level of reliability, problems of consistency between items within the construct surface. However, the application of technology and financial management shows higher validity. The results of the hypothesis test show that there is no relationship between human resources and the use of technology. However, there is a strong correlation between financial management and technology use. The implication of these findings is the importance of paying attention to technological factors in managing company finances, while improving the consistency and validity of human resources.
PENGARUH LINGKUNGAN KERJA, FASILITAS KERJA, DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN SUPERMARKET GELAEL MAL CIPUTRA KOTA SEMARANG Misbah Salim Masoud Aljadi; Andhi Supriadi; Apri Kuntariningsih; Hendrajaya, Hendrajaya
Media Bina Ilmiah Vol. 18 No. 12: Juli 2024
Publisher : LPSDI Bina Patria

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33758/mbi.v18i12.881

Abstract

Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh lingkungan kerja, fasilitas kerja, dan disiplin kerja terhadap kinerja karyawan Supermarket Gelael Mal Ciputra Kota Semarang. Kinerja karyawan memiliki pengaruh dan dampak besar bagi perusahaan, dan perusahaan harus memperhatikan faktor-faktor penting seperti ini untuk mencapai kinerja karyawan yang baik. Penelitian ini menggunakan pendekatan kuantitatif dan menggunakan sampel jenuh, dengan 45 responden. Data dikumpulkan melalui kuesioner yang diolah menggunakan SPSS. Hasil penelitian menunjukkan bahwa kinerja karyawan dipengaruhi secara parsial oleh fasilitas kerja sedangkan lingkungan kerja dan disiplin kerja tidak. Serta kinerja karyawan dipengaruhi secara bersamaan oleh variabel lingkungan kerja, fasilitas kerja, dan disiplin kerja
Co-Authors Andhi Supriadi Andhi Supriyadi Andhy Supriyadi Aria A. Negoro Bambang Guritno Bambang Guritno ENNY SUSWATI Evi Latifah Greg Luther Hanik A. Dewi Hartoyo Hartoyo Hartoyo Soehari Hartoyo Soehari  Hendrajaya Hendrajaya, Hendrajaya Joko Mariyono JOKO MARIYONO Joko Mariyono JOKO MARIYONO Joko Mariyono Joko Mariyono Marhendi, Mengku Maryani, Tri Misbah Salim Masoud Aljadi Negoro, Aria Adi Pikrianto Pikrianto Putu B. Daroini Samtono . Samtono Samtono Sapto Supriyanto Sapto Supriyanto Shella Gherina Saptiany Siswanto Imam Santoso Sunarmi Sunarmi Sunarmi Supriyadi, Andhi Tri Maryani Victor Afari-sefa Wardono, Tino Indra Wiwin Nurcahyani Yustina Denik Risyanti