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All Journal Jurnal Pengabdian Kepada Masyarakat (Indonesian Journal of Community Engagement) JAKPP : Jurnal Analisis Kebijakan & Pelayanan Publik Jurnal Penelitian Politik Jurnal Pemberdayaan: Publikasi Hasil Pengabdian Kepada Masyarakat Journal of Humanity and Social Justice BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Development Policy and Management Review Postgraduate Management Journal Jurnal Pengabdian Sosial Journal of Digital Sociohumanities
Andi Ahmad Yani, Andi Ahmad
Unknown Affiliation
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Other

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Journal : Journal of Digital Sociohumanities

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Technology, Transparency, and Accountability: The Case of Smart Auditing in Makassar Suryana, Putri Aulia Erpita; Yani, Andi Ahmad; Abdullah, Muhammad Tang
Journal of Digital Sociohumanities Vol. 1 No. 1 (2024)
Publisher : Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jds.1.1.53-62.2024

Abstract

Electronic-Based Auditing (Smart Auditing) is the development of an internal monitoring model by the Regional Inspectorate of Makassar City to improve accountability and performance in managing activities and finances in all Regional Apparatus Organizations within the Makassar City Government. This program is an implementation of the Smart City Concept by the Makassar City Government which requires regional officials to apply technology and information to streamline the implementation of their main tasks and functions thereby increasing accountability and transparency as well as efforts to prevent various irregularities (fraud) that may occur in the process of implementing Organizational activities . The aim of this research is to describe and find out the results of the evaluation of the implementation of electronic-based programs (Smart Auditing) at the Makassar City Inspectorate.This research uses qualitative research methods through case studies. Data collection taken with observation, interview, and documentation of directly involved informants in implementation of that activities. The process of data analysis includes data reduction, data presentation, and conclusion. This research uses theory from the E-Auditing concept to see the level of success of electronic auditing with indicators of (1)the success of the target, (2)satisfaction to the program and (3)levels input and output. The results of the research conducted show that the implementation of the electronic-based inspection program or known as Smart Auditing at the Makassar City Inspectorate has been carried out well and has succeeded in achieving its objectives. However, there is still a need to improve facilities and infrastructure to support the achievement of goals, increase understanding in the field of Technology and Information for implementers and commitment and discipline from Regional Apparatus Organizations in the future.
Digital Transformation of Public Services: An Analysis of the Effectiveness of Online Services at the Local Government Level Indar, Indra Nur; Razi, Dien Fakhrur; Atmansyah, Lutfi; Yani, Andi Ahmad; Ismail, Nuralamsyah
Journal of Digital Sociohumanities Vol. 1 No. 2 (2024)
Publisher : Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jds.1.2.92-101.2024

Abstract

This study examines the effectiveness of online services at the local level (District) Office which sees the existence of E-Gov encouraging the government to create good governance in providing information needs and transparency to the community. The renewal of public services in the reform era is the main focus of the government as an effort to realize good governance. The research method used is qualitative. This research uses the concept proposed by Pedrosa et al (2022) which uses eight indicators of the effectiveness of digital public services: ease of use, usefulness, simplicity, reliability, availability, understandable, consistent, and fast. The results showed that online-based services at the agency were effective in several aspects, such as trust and availability, but there were still shortcomings in the aspects of simplicity and consistency. Online services are considered easy to find through familiar channels and have a fast response, less than an hour. Nevertheless, the implementation of online service SOPs still needs to be improved. This study concludes that online services have become an attractive asset in the effort to transform the digitalization of public services.
Co-Authors A.A. Ketut Agung Cahyawan W Abdullah, Muh Tang Abdullah, Muhammad Tang Adang, Rio Wahyuda Agussalim Burhanuddin, Agussalim Ahmad, Badu Amril Amril Amril Hans Anwar, Zulvian Apriansyah, Donny Asal Erlin Mulyadi Atmansyah, Lutfi Atta Irene Allorante Dewi, Dwiana Fajrinawati Dominggus Elcid Li Edy, Nelman Hans, Amril Indar, Indra Nur Ismail, Nuralamsyah Kasogi, Muhammad Adnan Mahfuz, Darul Muh Tang Abdullah Muhammad Yunus Mujahid, Faiz Mulyadi Mulyadi Nara, Nurdin Nasution, Adnan Nugraha, Rahmat Nurul Nuralamsyah, Nuralamsyah Pausi, Rizal Ramli AT, Muhammad Razi, Dien Fakhrur Siregar, Rehan Paduko Sujarwoto Sujarwoto, Sujarwoto Suryana, Putri Aulia Erpita Yahya, Andi Fitriyani