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All Journal JPW (Jurnal Politik Walisongo) Cosmogov: Jurnal Ilmu Pemerintahan JURNAL ILMU PEMERINTAHAN Journal of Governance and Public Policy Jurnal Manajemen Pelayanan Publik ARISTO Journal of Government and Civil Society Jurnal Ilmiah Wahana Bhakti Praja Jurnal Public Policy Jurnal Ilmiah Tata Sejuta STIA Mataram Jurnal Politik dan Pemerintahan Daerah Journal of Governance and Local Politics (JGLP) DINAMIKA GLOBAL : JURNAL ILMU HUBUNGAN INTERNASIONAL Resolusi: Jurnal Sosial Politik TheJournalish: Social and Government Caraka Prabu : Jurnal Ilmu Pemerintahan Jurnal Abdi Masyarakat Indonesia Jurnal Ranah Publik Indonesia Kontemporer (Rapik) JSIP: Jurnal Studi Ilmu Pemerintahan COVIT Indonesian Governance Journal (Kajian Politik-Pemerintahan) JURNAL PANAH KEADILAN Jurnal Studi Pemerintahan dan Akuntabilitas JURNAL PEMERINTAHAN POLITIK ANGGARAN DAN ADMINISTRASI PUBLIK INTERNATIONAL JOURNAL OF SOCIETY REVIEWS (INJOSER) Journal of Dialogos Pelayanan Unggulan: Jurnal Pengabdian Masyarakat Terapan Indonesian Governance Journal : Kajian Politik-Pemerintahan FisiPublik: Jurnal Ilmu Sosial dan Politik
Dwian Hartomi Akta Padma Eldo
Universitas Sains Al-Qur’an Jawa Tengah, Indonesia
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Public Health Social Sciences Transportation

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Journal : Jurnal Public Policy

 1 
Potret Kebijakan Inovasi Pelayanan Publik di Indonesia Tahun 2020 Suranto Suranto; Awang Darumurti; Dwian Hartomi Akta Padma Eldo; Akhmad Habibullah
Jurnal Public Policy Vol 7, No 2 (2021): Mei-Oktober
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v7i2.4095

Abstract

Public service innovation is the primary key to good governance development launched in most countries in the world, including Indonesia. There have been many innovative programs carried out by several Ministries, Institutions, and Local Governments in practice. Still, there is no comprehensive portrait related to the tradition of public service innovation. The study aims to obtain a complete description of the public service innovation practices in 2020 using indicators of innovators, types of innovation, goals and achievements of innovation, policy sector and geographical aspects. This descriptive-explorative research type applies an archival method that focuses on secondary data usage, and the results are then analyzed using both Nvivo 12 and SPSS. The result shows that: (1) Innovators are dominated by local governments because the scope of service issues is more varied and specific. (2) The type of policy innovation that is oriented to the process aspect dominates the proposed proposal because of the ease and implementation factor. (3) Most innovation outcomes are in problem-solving, which shows the orientation to problem-solving that is more practical and real impact. (4) The health sector is getting more attention in policy innovation because of the trend of actual needs in the field, making it the primary sector. (5) The institution participants in Java island are much higher than outside Java, showing the imbalance in the quality of human resources
Co-Authors Abdu Nugraha, Irwan Abdurochman, Latif Abiyyu Zakly Afif Syarifudin Yahya Agus Fatikhan Lutfi Agus Setio Widodo Ajeng Artiningrum Akhmad Habibullah Alfi Arif Saputro Alivia Pertiwi Amin Sapto Saputro Amin Sapto Saputro, Amin Sapto Ane Permatasari Aning Aning Anwar, Ahmad Aprilya, Nandyta Dewi Arfiana Fitri Damayanti Arif Zainudin Aristiya Wilda Ningrum Artiningrum, Ajeng Arum Rizqi Aprilia Awang Darumurti Awang Darumurti, Awang Dhona Fitriliawati Supriyanto Diah DWulansari Diah DWulansari, Diah dimas purbo pambudi, dimas purbo Dyah Mutiarin Dyah Mutiarin Eka Nafiyanto Eriska Nanda Damayanti Erny Rosyanti Fahrulrozi, Rifqi Hani, Nur Isma Hanik Laily Rizka Maharani Harko Susilo Ibnu Sabannuloh Inzana, Nur Irwan Abdu Nugraha Irwan Abdu Nugraha Isna laily Arofati Isnaeni Isnaeni Judijanto, Loso Kurnia Rifqi Febrian Laily Arofati, Isna Lusi Musfiroh Mariyatul Adawiyah Maulana, Arief Zulfyka Meilina, Meilina Mohamad Nurohim Muallimin, Elza Zikra Muhamad Sadar Muhammad Abdurrosyid Muhammad Quranul Kariem Muhammad Zidan ’Ilma Nandyta Dewi Aprilya Nasir Salasa Nudha Andira Adam Nur Inzana Nurul Fitri Nuryanto Nuryanto Prabowo, Azra Fadila Prawati, Ambar Prayoga, Aji Tri Retnowati, Fanny Riza Awal Novanto Rizky Rochma Santoso Rizqi Imam Tauhid Rosyanti, Erny Sakir Sakir Sana Prabowo Saputro, Alfi Arif Siti Munawaroh Siti Munawaroh Slamet Widodo Setiawan SRI RAHAYU Sri Sutjiatmi Suranto Suranto SURANTO, SURANTO Ulung Pribadi, Ulung Unggul Sugi Harto UNGGUL SUGIHARTO UNGGUL SUGIHARTO Widadi, Teguh Widuri Wulandari Wildan, Munawar Wulandari, Widuri Zulfa Nafisatun Nisa