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All Journal Ganaya: Jurnal Ilmu Sosial dan Humaniora J SIG (Jurnal Sains Informasi Geografi) Jurnal Hospitality dan Pariwisata Jurnal Bina Manajemen Jurnal Syntax Transformation Indonesian Journal of Cultural and Community Development Journal FAME (Journal Food and Beverage, Product and Services, Accomodation Industry, Entertainment Services Sadar Wisata: Jurnal Pariwisata Jurnal Ilmiah Wahana Pendidikan International Journal of Economics, Management, Business, and Social Science Jurnal Gastronomi Indonesia Journal of Tourism Sustainability Jurnal Pemberdayaan Pariwisata Destinesia : Jurnal Hospitaliti dan Pariwisata Journal of Indonesian Tourism and Policy Studies KONTAN: Jurnal Ekonomi, Manajemen dan Bisnis Asian Journal of Social and Humanities Dharma: Jurnal Pengabdian Masyarakat
Asep Syaiful Bahri, Asep Syaiful
Universitas Agung Podomoro
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Peningkatan Kompetensi SDM Bidang F&B Service pada Usaha Makanan dan Minuman Di Kawasan Puncak Kab. Bogor Vincent Sylvester Leewellyn; Nami Fitricia Pasaribu; Asep Syaiful Bahri
Journal FAME: Journal Food and Beverage, Product and Services, Accomodation Industry, Entertainment Services Vol 2, No 1 (2019): Journal FAME: Journal Food and Beverage, Product and Services, Accomodation Indu
Publisher : Akademi Pariwisata Bunda Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30813/fame.v2i1.1647

Abstract

ABSTRACTAccording to BPS West Java Province data, the number of visits in 2016 for foreign tourists to Bogor Regency in 2016 reached 228,913 and 4,955,079 for domestic tourists. This data shows that the level of tourist visits to Bogor Regency continues to increase. The increase in tourist arrivals should be supported by facilities and infrastructure and business tourism services including tourism services in the field of food and beverages. Based on 2016 BPS data, the number of Restaurants / Restaurants by Regency / City in West Java Province, 2013-2016 was 162 businesses. This might be said to be still lacking in terms of numbers, in terms of service quality it can be said to be still lacking because if it is seen that the employees working in the sector are mostly graduates of junior high and high school. To improve the ability of HR (employees) who work in the food and beverage business services sector, activities are needed that aim to increase the capacity of human resources (employees) of food and beverage businesses in Bogor Regency. Community service regarding the Improvement of Excellent Services Capability in Food and Beverage Enterprises in the Bogor Regency Peak Area was attended by 30 participants who were employees in the business of food and beverage tourism services who were directly selected by the Bogor Regency Culture and Tourism Service. Based on the results of this community service activity, the following conclusions can be drawn: the provision of knowledge and technology on improving management capabilities Capability of Excellent Services in Food and Beverage Enterprises in the Peak District. Bogor was well received by the participants and achieved the goals planned previously. This is indicated by the ability of participants to be able to understand and direct practice regarding service excellent. In addition, there were participants who after this training were appointed as supervisors at the restaurant where the participants worked.Keyword: Competence of HR in F & B Service, Food and Beverage Business                                                                                                                                             ABSTRAKMenurut data BPS Provinsi Jawa Barat, jumlah kunjungan pada tahun 2016 untuk wisatawan mancanegara ke Kabupaten Bogor pada tahun 2016 mencapai 228.913, dan 4.955.079 untuk wisatawan nusantara. Data ini menunjukkan bahwa tingkat  kunjungan wisatawan ke Kabupaten Bogor terus meningkat. Peningkatan kunjungan wisatawan ini mestinya didukung oleh sarana dan prasarana dan usaha jasa wisata termasuk didalamnya adalah usaha jasa wisata dibidang makanan dan minuman. Berdasarkan data BPS 2016 jumlah Restoran/Rumah Makan Menurut Kabupaten/Kota di Provinsi Jawa Barat, 2013-2016 adalah sebesar 162 usaha. Hal ini mungkin bisa dikatakan masih kurang dari segi jumlahnya, dari segi kualitas layanan dapat dikatakan masih kurang karena jika dilihat bahwa karyawan yang bekerja di sektor tersebut sebagian besar merupakan lulusan SMP dan SMA. Untuk meningkatkan kemampuan para SDM (karyawan) yang bekerja di sektor jasa usaha makanan dan minuman tersebut, maka dibutuhkan kegiatan yang bertujuan untuk meningkatkan kapasitas SDM (karyawan) usaha makanan dan minuman di Kabupaten Bogor. Pengabdian kepada masyarakat mengenai Peningkatan Kemampuan Services Excellent pada Usaha Makanan dan Minuman Di Kawasan Puncak Kabupaten Bogor diikuti oleh 30 peserta yang merupakan karyawan di bidang usaha jasa wisata makanan dan minuman yang dipilih langsung oleh Dinas Kebudayaan dan Pariwisata Kabupaten Bogor. Berdasarkan hasil kegiatan Pengabdian masyarakat ini, maka dapat ditarik kesimpulan sebagai berikut: pemberian ilmu pengetahuan dan teknologi mengenai peningkatan kemampuan pengelolaan Peningkatan Kemampuan Services Excellent pada Usaha Makanan dan Minuman Di Kawasan Puncak Kab. Bogor diterima dengan baik oleh para peserta dan mencapai tujuan yang sudah direncanakan sebelumnya. Hal ini ditandai dengan kemampuan para peserta untuk dapat memahami serta praktek langsung mengenai service excellent. Selain itu,  terdapat peserta yang setelah pelatihan ini diangkat menjadi supervisor di restoran tempat peserta itu bekerja.Kata Kunci: Kompetensi SDM Bidang F&B Service, Usaha Makanan dan Minuman.
ANALISIS MOTIVASI PELANGGAN DATANG KE FUN WORLD CENTRAL PARK JAKARTA BARAT Kevin Darsono; Asep Syaiful Bahri
Journal FAME: Journal Food and Beverage, Product and Services, Accomodation Industry, Entertainment Services Vol 2, No 2 (2019): Journal Food and Beverage, Product and Services, Accommodation Industry, Enterta
Publisher : Akademi Pariwisata Bunda Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30813/fame.v2i2.1989

Abstract

ABSTRACT Technological developments in the 21st century have developed exponentially year after year and the development of the entertainment world has also developed rapidly. There are more than 81 funworld playgrounds located in Indonesia, but with the cheapness of gadgets and other games there is a decline in visitors, this study also wants to find internal motivation and external that attracts visitors to funworld. This research will have an impact on how to attract more visitors to Fun World through knowing the dominant internal and external motivations for Fun World. The results showed that the characteristics of visitors were mostly female namely 51.7%, and 93.3% is customer between 15-25 years old, with a profession as a student 86.7%, and most of the money that correspondents spent once visiting is 50-150 thousand with 80% visiting once per week. There is one dominant internal motivation, which is refreshing and one external motivation, which is strategic location.Keyword: Motivation, Customer, Fun World, Central Park, West Jakarta                                                                                                              ABSTRAK Perkembangan teknologi di abad ke-21 telah berkembang secara eksponensial dari tahun ke tahun dan perkembangan dunia hiburan juga telah berkembang pesat. Ada lebih dari 81 taman bermain funworld yang berlokasi di Indonesia, tetapi dengan murahnya gadget dan permainan lain ada penurunan pengunjung, penelitian ini juga ingin menemukan motivasi internal dan eksternal yang menarik pengunjung ke funworld. Penelitian ini akan berdampak pada bagaimana menarik lebih banyak pengunjung ke Fun World melalui mengetahui motivasi internal dan eksternal yang dominan untuk Fun World. Hasil penelitian menunjukkan bahwa karakteristik pengunjung sebagian besar perempuan yaitu 51,7%, dan 93,3% adalah pelanggan antara 15-25 tahun, dengan profesi sebagai mahasiswa 86,7%, dan sebagian besar uang yang dihabiskan koresponden sekali berkunjung adalah 50-150 ribu dengan 80% kunjungan sekali seminggu. Ada satu motivasi internal yang dominan, yang menyegarkan dan satu motivasi eksternal, yang merupakan lokasi strategis..Kata kunci: Motivasi, Pengunjung, Fun World, Central Park, West Jakarta
Peningkatan Kemampuan Pengelolaan Homestay Di Desa Wisata Batulayang Kabupaten Bogor Jawa Barat, Indonesia Dea Prasetyawati; Asep Syaiful Bahri
Journal FAME: Journal Food and Beverage, Product and Services, Accomodation Industry, Entertainment Services Vol 2, No 1 (2019): Journal FAME: Journal Food and Beverage, Product and Services, Accomodation Indu
Publisher : Akademi Pariwisata Bunda Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30813/fame.v2i1.1661

Abstract

ABSTRACT Batulayang Tourism Village is one of the tourist destinations in the Cisarua area of Bogor Peak. This area actually has good tourism development potential with various tourist objects and attractions including natural potential (landscapes, waterfalls, village, natural atmosphere, rivers), cultural potential (traditional dance, village specialties), artificial tourism (outbound, camping ground, paragliding, hiking, tracking, and tree top). The current condition of Batulayang Tourism Village has been visited by many tourists, however, it still has not been positive for the surrounding community. The surrounding community is more of a spectator and watched by tourists. Even if the community is involved in the management of the tourist area, it will have a positive impact on increasing community income. Community service regarding the improvement of homestay management capabilities in Batulayang Tourism Village, Bogor Regency was attended by 20 homeowners whose homes were willing to be used as homestays. The service method that is carried out is by conducting lectures (counseling), discussions and presentations. The results of this community service are that the provision of knowledge and technology on improving homestay management capabilities in Batulayang Tourism Village, Bogor Regency is well received by the homestay owner and reaches the planned destination. This is indicated by the ability of homestay owners to be able to interact with tourists and provide opportunities for tourists to provide input and advice to homestay owners. In addition, almost the entire implementation of this service has been carried out according to the planning schedule, method, and reseach results; written in 1 paragraph, single space among rows, using past tenseKeywords: Homestay Management, Batulayang Tourism Village, Bogor, West Java, Indonesia  ABSTRAK Desa Wisata Batulayang merupakan salah satau daerah tujuan wisata yang berada di daerah Cisarua Puncak Bogor. Kawasan ini sesungguhnya memiliki potensi pengembangan wisata yang baik dengan adanya berbagai obyek dan atraksi wisata diantaranya adalah potensi alam (bentang alam, air terjun, suasana alam desa, sungai), potensi budaya (tari tradisonal, kuliner khas desa), wisata buatan (outbond, camping ground, paralayang, hiking, tracking, dan tree top). Kondisi saat ini Desa Wisata Batulayang telah banyak dikunjungi oleh wisatawan, namun demikian masih belum bermpak positif bagi masyarakat sekitar. Masyarakat sekitar lebih banyak menjadi penonton dan di tonton oleh para wisatawan. Padahal jika masyarakat tersebut dilibatkan dalam pengelolaan kawasan wisata maka akan memberikan dampak prositif bagi peningkatan pendapatan masyarakat. Pengabdian kepada masyarakat mengenai peningkatan kemampuan pengelolaan homestay di Desa Wisata Batulayang Kabupaten Bogor diikuti oleh 20 pemilik rumah yang rumahnya bersedia dijadikan sebagai homestay. Metode pengabdian yang dilakukan yakni dengan melakukan ceramah (penyuluhan), diskusi dan presentasi. Adapun hasil dari pengabdian kepada masyarakat ini adalah bahwa  pemberian ilmu pengetahuan dan teknologi mengenai peningkatan kemampuan pengelolaan homestay di Desa Wisata Batulayang Kabupaten Bogor diterima dengan baik oleh pihak pemilik homestay dan mencapai tujuan yang sudah direncanakan sebelumnya. Hal ini ditandai dengan kemampuan para pemilik homestay untuk dapat berinteraksi dengan wisatawan serta memberikan kesempatan untuk para wisatawan dalam memberikan masukan serta saran kepada pemilik homestay. Selain itu,  Hampir keseluruhan pelaksanaan pengabdian ini sudah terlaksana sesuai jadwal perencanaanKata kunci: Pengelolaan Homestay, Desa Wisata Batulayang, Bogor, Jawa Barat, Indonesia.
Co-Authors Agustiani, Fitri Akbar, Mochamad Fajar Amandus Jong Tallo Amandus Jong Tallo Amin Kiswantoro Anisa Putri Kusumaningrusm Anisa Sesar Yuni Purwati Anwar Basalamah, Anwar Are, Robert La Ayuningsih, Sri Fajar Budi Riyanto Cellina Stevani Choirul Mubarok Dea Prasetyawati Douwes Lesmana Ema Rahmawati FELICIA Fitri Abdilah Fitri Abdillah A Gagih Pradini Gaudens Remaja Putra Tallo Hendratono, Tonny Ihalau, John JOI Jason, Jason Kevin Darsono Kusumaningrum, Anisa Putri Lim, Chelses Made Gratiana Yudith Tallo Mochamad Fajar Akbar Nami Fitricia Pasaribu Nami Fitricia Pasaribu Novi Irawati Nur Rohman Pradini, Gagih Putri Aulia Ardani Rahmat, Timotius Agus Rianto Suyatno Rianto, Budi Rivai, Achmad Iqbal Rizki Amelia Santi Palupi, Santi Sugiarto Sugiarto S Susanto, Dwiyono Rudi Susanto, Shandy Vincent Sylvester L Vincent Sylvester Leewellyn