Article Per Year (5 Year)
p-Index From 2021 - 2026
2.567
P-Index
This Author published in this journals
All Journal Jurnal Pendidikan dan Ilmu Sosial MULTIPLE: Journal of Global and Multidisciplinary Jurnal Pengabdian Masyarakat dan Riset Pendidikan Journal of Governance and Public Administration International Journal of Sociology and Law International Journal of Humanities and Social Sciences Reviews International Journal of Social Science and Humanity Wissen: Jurnal Ilmu Sosial dan Humaniora Dialogika : Jurnal Penelitian Komunikasi dan Sosialisasi Studi Administrasi Publik dan ilmu Komunikasi International Journal of Social Welfare and Family Law NAAFI: JURNAL ILMIAH MAHASISWA Jurnal Riset Sosial Humaniora dan Pendidikan
Kristyan Dwijosusilo
Unknown Affiliation
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other

Published : 19 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 19 Documents
Search

 1   2 
Tata Kelola Kolaboratif Antara Pemerintah Daerah, Sekolah, dan Komunitas dalam Meningkatkan Kualitas Pendidikan Dasar di Kabupaten Sidoarjo Rahma Tirtaningrum; Ulul Albab; Kristyan Dwijosusilo
RISOMA : Jurnal Riset Sosial Humaniora dan Pendidikan Vol. 3 No. 6 (2025): November: RISOMA : Jurnal Riset Sosial Humaniora dan Pendidikan
Publisher : Asosiasi Ilmuwan Pendidikan, Sosial, dan Humaniora Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/risoma.v3i6.1243

Abstract

This study aims to explore collaborative management between local governments, educational institutions, and communities in improving the quality of basic education in Sidoarjo Regency. The background of this research stems from the increasing need for an adaptive, participatory, and sustainable education system in the era of decentralization, where intersectoral collaboration is key to realizing quality and equitable education. Sidoarjo Regency, as a region with rapid economic and social growth, faces obstacles in the distribution of quality basic education, particularly related to community participation, policy collaboration, and human resource capacity building at the school level. This study applies a qualitative approach through a case study method, involving resource persons from the Sidoarjo Regency Education Office, principals, teachers, school committees, and the education community. Data collection was conducted through in-depth interviews, participant observation, and analysis of regional education policy documents. Research findings indicate that collaboration between various actors has successfully improved education quality through community-based learning mentoring programs, teacher training, and innovative policies in school management. However, the implementation of collaboration continues to face obstacles such as lack of coordination between agencies, budget constraints, and ineffective joint program evaluation. The study concludes that successful collaborative management requires shared commitment, transparent communication, and ongoing policy support. Research recommendations emphasize the importance of enhancing intersectoral collaboration capacity, local education dialogue forums, and performance-based evaluation systems to maintain the sustainability of basic education quality in Sidoarjo Regency.
Pengaruh Responssive dan Empathy terhadap Kualitas Pelayanan Publik di Kantor Kementerian Agama Kota Surabaya Fikri Aldryan Putra Maksum; Kristyan Dwijosusilo; Widyawati, Widyawati
JURNAL PENDIDIKAN DAN ILMU SOSIAL (JUPENDIS) Vol. 4 No. 1 (2026): Januari : JURNAL PENDIDIKAN DAN ILMU SOSIAL
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jupendis.v4i1.3671

Abstract

This study evaluates the quality of public services at the Office of the Ministry of Religious Affairs in Surabaya by focusing on two SERVQUAL dimensions: responsiveness and empathy. The research is motivated by public complaints related to slow service processes, unclear information delivery, and insufficient empathy from service officers. Using a quantitative descriptive approach, data were collected through surveys distributed to 45 service users. The analysis involved validity and reliability testing, classical assumption tests, simple linear regression, and hypothesis testing using SPSS version 24. The results indicate that responsiveness and empathy positively influence public satisfaction, accounting for 59.8% of the variance, while 40.2% is influenced by other factors outside the scope of this study. Among the two dimensions, empathy has a more dominant effect, with a regression coefficient of 0.596 and a significance level of 0.001 (p < 0.05), compared to responsiveness, which shows a coefficient of 0.270 and a significance level of 0.099. These findings suggest that personal attention, friendliness, and effective communication from service officers have a greater impact on satisfaction than service speed alone. The study implies that improving public service quality should prioritize strengthening empathy, interpersonal communication skills, and a human-centered service culture. This research also contributes theoretically by emphasizing service quality evaluation based on users’ direct experiences, providing a strategic foundation for developing more responsive and citizen-oriented public services.
The Role of the SIKSDA Application (Regional Financial Information System) in Enhancing the Efficiency of Financial Recording and Reporting in Sidoarjo Regency Novita Nindya Rakhmadewi; Kristyan Dwijosusilo; Kresna Adhi Prahmana
International Journal of Social Welfare and Family Law Vol. 3 No. 3 (2026): July: International Journal of Social Welfare and Family Law
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijsw.v3i3.676

Abstract

This study examines the role of the Regional Financial Information System application (SIKSDA) in improving the efficiency of financial recording and reporting in Sidoarjo Regency, East Java. Local governments are increasingly required to manage public funds quickly, accurately, and accountably, yet manual administrative practices remain a source of recording errors and reporting delays. Using a descriptive qualitative approach, data were collected through semi-structured interviews with staff of the Regional Financial and Asset Management Agency (BPKAD), direct observation of the system in use, and analysis of related budget and reporting documents. The findings indicate that SIKSDA shortens the financial recording cycle by automating transaction entry, integrating data across regional work units, and minimising duplication and arithmetic errors that previously occurred in manual bookkeeping. In the reporting dimension, the system accelerates the preparation of accountability reports, enables real-time monitoring of budget realisation, and improves the consistency between planning, execution, and reporting documents, thereby strengthening transparency and accountability. Nevertheless, the efficiency gains are not yet optimal because of limited technically skilled human resources, uneven supporting infrastructure, and the persistence of manual work habits. The study concludes that SIKSDA functions not merely as an administrative tool but as a strategic instrument of good public financial governance. It recommends continuous training, strengthening of technical infrastructure, and bureaucratic reform so that the efficiency potential of the system can be fully realised. The novelty of this study lies in its specific focus on recording and reporting efficiency at the operational level of a single regency, complementing prior research that emphasises transparency and accountability more broadly.
Evaluating the E-Office Policy in the Corporate Secretary Department of PT Agrinas Jaladri Nusantara (Persero): A Public Policy Implementation and Evaluation Perspective Restu Prayogi; Kristyan Dwijosusilo; Kresna Adhi Prahmana
International Journal of Social Welfare and Family Law Vol. 3 No. 3 (2026): July: International Journal of Social Welfare and Family Law
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijsw.v3i3.677

Abstract

This study evaluates the implementation of the E-Office policy within the Corporate Secretary Department of PT Agrinas Jaladri Nusantara (Persero), an Indonesian state-owned enterprise that recently diversified its core business. While digital administration is widely promoted to improve public-sector effectiveness, many initiatives stall at the implementation stage. Framed by George C. Edwards III’s implementation model (communication, resources, disposition, and bureaucratic structure) and William N. Dunn’s policy-evaluation criteria (effectiveness, efficiency, adequacy, equity, responsiveness, and appropriateness), the research asks how the E-Office workflow operates, how the system supports administrative management, and how ready the staff are to operate it. A descriptive-qualitative case-study design was used; data were gathered through observation, in-depth interviews with four key informants selected purposively, and document analysis, then examined using the Miles, Huberman, and Saldana interactive model and source triangulation. The findings show that E-Office accelerates correspondence, increases transparency through digital trails, and eases document tracking, yet its appropriateness and equity remain limited by tiered-approval bottlenecks, technical instability, off-system drafting, rigid letter-numbering rules, under-used features, and uneven staff competence after organisational restructuring. The study concludes that the success of an E-Office policy is not determined by the technology alone but by the interaction among system design, organisational structure, and user behaviour, requiring continuous communication, capacity building, and policy-instrument updates.
Evaluating the Role of the Regional People’s Representative Council (DPR) Secretariat in Supporting the Administration of Legislative Function: A Public Policy Implementation Perspective in East Java Province Slamet Abidin; Widyawati Widyawati; Kristyan Dwijosusilo
International Journal of Social Science and Humanity Vol. 3 No. 1 (2026): March: International Journal of Social Science and Humanity
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijss.v3i1.678

Abstract

The Secretariat of the Regional People’s Representative Council (DPRD) is an inseparable component of the structure of regional government, both at the provincial and the regency/city level, and is closely related to the performance of the DPRD. Nevertheless, many parties still do not fully understand the role and function of the DPRD Secretariat in its daily activities. This study evaluates the role of the East Java Provincial DPRD Secretariat in supporting the administration of the DPRD functions through the lens of public policy implementation theory. A qualitative descriptive approach was employed, with the research conducted at the Office of the East Java Provincial DPRD Secretariat. Informants comprised DPRD members, officials, and staff within the East Java Provincial DPRD environment, consisting of four key informants and six main informants. Data were gathered through documentation and in-depth interviews and analyzed using triangulation by matching interview data, observations, and supporting documents. The findings indicate that, in implementing the representative function of the Provincial DPRD, the role of the Secretariat—particularly the staff—remains largely confined to facilitating completeness requirements that support the three functions of the DPRD: legislation, budgeting, and oversight. The DPRD Secretary, drawn from the civil-service (PNS) corps and tasked with serving the Council, has performed a meaningful role that is, however, not yet fully optimal. Although the staff role is essentially facilitative, performance improvement is required to prepare the needs of DPRD members more carefully, especially in support of the legislative function. Viewed against implementation theory, the constraints observed—weak inter-agency coordination, insufficient human resources, excessive specialization, and unclear procedures—correspond to deficiencies in communication, resources, and bureaucratic structure. It is recommended that staff participate more frequently in education and training programs to strengthen competence.
Implementation of the Merah Putih Cooperative Policy to Improve Community Economy in East Kotawaringin Regency Risa Gunanti; Zainal Fatah; Eny Haryati; Kristyan Dwijosusilo
International Journal of Social Science and Humanity Vol. 3 No. 1 (2026): March: International Journal of Social Science and Humanity
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijss.v3i1.687

Abstract

This study aims to analyze the implementation of the Merah Putih Cooperative policy in developing the community economy in East Kotawaringin Regency. This study uses a qualitative approach and is included in the descriptive research category. Data were obtained through observation, interviews, and documentation involving the local government, village government, cooperative administrators, and the community as research informants. The research findings indicate that the implementation of the Merah Putih Cooperative policy has been carried out through socialization activities, the establishment of cooperative institutional structures, and mentoring from the local government to the village government and community. Cooperatives have a positive influence on community economic growth, particularly in facilitating access to business capital, expanding the market for local products, and increasing community involvement in village economic activities. However, policy implementation still faces various challenges, such as a lack of human resources, limited community understanding of cooperatives, and limited capital and facilities to support cooperatives. Elements supporting policy implementation include support from the local government, community involvement, and the village economic potential that can be enhanced through cooperatives. Therefore, capacity building of cooperative institutions and continuous mentoring are needed so that cooperatives can grow independently and sustainably in improving the welfare of village communities.
Policy Evaluation of Regional Tax Contributions to the Improvement of Regional Original Revenue in East Java Province Andika Indra Prasetyo; Dandy Wirawan; Kristyan Dwijosusilo; Kresna Adhi Prahmana
International Journal of Sociology and Law Vol. 3 No. 3 (2026): August: International Journal of Sociology and Law
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijsl.v3i3.1005

Abstract

This study evaluates the policy contribution of regional taxes — specifically Motor Vehicle Tax (PKB) and Motor Vehicle Transfer Tax (BBNKB) — to the improvement of Regional Original Revenue (PAD) in East Java Province for the period 2020 to 2024. Using a descriptive quantitative approach with secondary data obtained from the Regional Revenue Agency (Bapenda) of East Java Province, the study analyzes the realization of tax revenues and their percentage contributions to PAD. Evaluation results indicate that PKB consistently contributes significantly to PAD with an average of 43.78%, categorized as highly contributing. Meanwhile, BBNKB demonstrates a fairly stable contribution averaging 22.74%, categorized as moderately contributing. Policy evaluation reveals that both tax instruments serve as the primary backbone of local revenue, supporting fiscal autonomy and strengthening regional development capacity. Several policy challenges were identified, including the impact of the COVID-19 pandemic, tax amnesty policies, and varying levels of taxpayer compliance. This study recommends that the regional government optimize local tax strategies through service digitalization, intensified taxpayer education, and adaptive policy formulation to ensure sustainable PAD growth.
Analysis of Motor Vehicle Tax (PKB) Payment Service Quality through Mobile Samsat Service : Case Study at the Joint Samsat Office of Surabaya Achmat Firman Alfaris; Kristyan Dwijosusilo; Dandy Wirawan; Kresna Adhi Prahmana
International Journal of Sociology and Law Vol. 3 No. 3 (2026): August: International Journal of Sociology and Law
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijsl.v3i3.1006

Abstract

Quality public services are central to improving taxpayer compliance and optimizing Regional Original Revenue (PAD). The Mobile Samsat service at the Joint Samsat Office (Kantor Bersama Samsat) Surabaya represents a significant innovation designed to facilitate access to Motor Vehicle Tax (PKB) payments, particularly for residents living far from the main Samsat office. This study aims to analyze the quality of PKB payment services through the Mobile Samsat in Surabaya using a descriptive qualitative approach, applying Parasuraman's (1988) SERVQUAL theory, which encompasses five dimensions: tangibles, reliability, responsiveness, assurance, and empathy. Data were collected through in-depth interviews, direct observation, and documentation. The results indicate that service quality is generally satisfactory across most dimensions. Tangibles remain a concern as some Mobile Samsat locations lack adequate waiting facilities and are positioned in crowded roadside areas. Reliability is strong, with services consistently delivered according to schedule and standard operating procedures. Responsiveness is excellent, as officers process payments in an average of 2–5 minutes. Assurance is well-established through officer competence, transparency of service costs, and professional demeanor. Empathy is evident in the personalized attention provided by officers to taxpayers of all backgrounds. Therefore, the Joint Samsat Office of Surabaya is recommended to improve physical facilities at service locations, broaden the dissemination of service schedules and routes through multiple media channels, and evaluate operational locations to enhance taxpayer comfort and overall service quality.
Gender Responsive Governance in Women's Empowerment in Surabaya City Suyati Suyati; Widyawati Widyawati; Kristyan Dwijosusilo; Eny Haryati
International Journal of Humanities and Social Sciences Reviews Vol. 3 No. 3 (2026): August: International Journal of Humanities and Social Sciences Reviews
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijhs.v3i3.696

Abstract

Women's empowerment is an important agenda in inclusive development that positions women as both subjects and actors of development. This study aims to analyze the implementation of gender responsive governance in women's empowerment programs in Surabaya City, identify factors that support and hinder its implementation, and examine its contribution to increasing women's capacity and independence. The study used a qualitative approach with a case study design. Data were collected through in-depth interviews, observations, and documentation involving the Office of Women's Empowerment, Child Protection, and Population and Family Planning (DP3APPKB), sub-district and village governments, women's organizations, and empowerment program participants. Data analysis was conducted using the interactive model of Miles, Huberman, and Saldaña, which includes data condensation, data presentation, and drawing conclusions. The results of the study indicate that the principles of Gender Responsive Governance, including participation, responsiveness, inclusivity, accountability, and collaboration, have been integrated into various women's empowerment programs in Surabaya City. Program implementation is supported by local government commitment, policy support, and multi-stakeholder collaboration, but still faces obstacles such as low gender literacy, limited human resource capacity, and social and cultural barriers. The study also found that women's empowerment programs contribute to increased capacity, economic independence, social participation, and self-confidence for women. These findings underscore the importance of gender-responsive governance as an instrument for achieving more inclusive, participatory, and equitable development.
Co-Authors Achmad Wahyudi Achmat Firman Alfaris Andika Indra Prasetyo Dandy Patrija W Dandy Wirawan Dina Rizki Enggar Enggar Eny Haryati Fikri Aldryan Putra Maksum Fiqi Nurman Gazali Ika Devy Pramudiana Kresna Adhi Prahmana Liya Yunita M Khairul Anwar Matiniri Matiniri Moh. Sagaf Said Hi. P. Malela Novita Nindya Rakhmadewi Rahma Tirtaningrum Restu Prayogi Risa Gunanti Sapto Pramono Sirius Metodius Salang Slamet Abidin Sri Kamariyah Sri Roekminiati Suyati - Taufiq Hidayat Ulul Albab Widyawati Widyawati Widyawati Widyawati Zainal Fatah