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All Journal Jurnal Ipteks Terapan : research of applied science and education Jurnal Multidisiplin Sahombu Jurnal Manajemen Dan Bisnis Ekonomi Jurnal Riset Manajemen Jurnal Riset Manajemen dan Ekonomi Maeswara: Jurnal Riset Ilmu Manajemen dan Kewirausahaan Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen Dan Bisnis Maslahah: Jurnal Manajemen dan Ekonomi Syariah JEBD Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital Jurnal Bisnis Kreatif dan Inovatif Journal of Business Economics and Management Global Leadership Organizational Research in Management
Vicky Brama Kumbara
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Pengaruh Beban Kerja Dan Program Pelatihan Berbasis Digital Terhadap Kepuasan Kerja Dengan Kualitas Pelayanan Sebagai Variabel Interveling Pada ” PT Pasoka Sumber Karya Jl Raya Indarung Padang” Rangga Eka Putra; Vicky Brama Kumbara; Andre Ilyas
Journal of Business Economics and Management | E-ISSN : 3063-8968 Vol. 2 No. 3 (2026): Januari - Maret
Publisher : GLOBAL SCIENTS PUBLISHER

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Abstract

This study aims to analyze the effect of workload and digital-based training programs on job satisfaction, with service quality as an intervening variable, at PT Pasoka Sumber Karya. This study used a quantitative approach with a survey method. The population and sample size for this study consisted of 65 respondents, determined using a total sampling technique. Data were collected through questionnaires and analyzed using the Structural Equation Modeling–Partial Least Squares (SEM-PLS) method with the help of the SmartPLS application. There is a negative and significant influence of Workload on Service Quality, There is a positive and insignificant influence of Digital-Based Training Programs on Service Quality, There is a negative and significant influence of Workload on Job Satisfaction, There is a negative and insignificant influence of Digital-Based Training Programs on Job Satisfaction, There is a positive and insignificant influence of Service Quality on Job Satisfaction, There is a negative and insignificant influence of Workload on Job Satisfaction Through Service Quality, There is a positive and insignificant influence of Digital-Based Training Programs on Job Satisfaction Through Service Quality, The contribution of Workload and Digital-Based Training Program variables to Job Satisfaction is 0.910 or 91.0%, while the remaining 9.0% is influenced by other variables not examined in this study, The contribution of Workload and Digital-Based Training Program variables to Service Quality is 0.817 or 81.7%, while the remaining 18.3% is influenced by other variables not examined in this study.
Pengaruh Gaya Kepemimpinan Transformasional Dan Kompetensi Digital Pegawai Terhadap Produktivitas Pegawai Melalui Self-Efficacy Sebagai Variabel Intervening Pada Rumah Sakit Jiwa Prof. Dr. HB. Saanin Padang Dira Fathimah Zahara; Vicky Brama Kumbara; Chintya Ones Charli
Journal of Business Economics and Management | E-ISSN : 3063-8968 Vol. 2 No. 3 (2026): Januari - Maret
Publisher : GLOBAL SCIENTS PUBLISHER

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This study aims to analyze the effect of recruitment and work experience on job performance with job placement as an intervening variable at PT. Pasoka Sumber Karya Padang. The study employed a quantitative explanatory research design with 65 respondents using census sampling. Data were analyzed using Structural Equation Modeling based on Partial Least Square (SEM-PLS). The findings indicate that recruitment and work experience significantly affect job performance. Both variables also significantly influence job placement. Job placement significantly affects job performance and mediates the relationship between recruitment, work experience, and job performance. The R² value of 0.71 indicates a strong explanatory model.
The Effect of Competency and Workload on Services at Solok District Community Health Center with Organizational Citizenship Behavior (OCB) as an Intervening Variable Barmitoni, Barmitoni; Lusiana, Lusiana; Vicky Brama Kumbara
Jurnal Multidisiplin Sahombu Vol. 6 No. 02 (2026): Jurnal Multidisiplin Sahombu, 2026
Publisher : Sean Institute

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This study aims to examine the influence of competence and workload on services at Solok Regency Community Health Centers (Puskesmas), with organizational citizenship behavior (OCB) as an intervening variable. Data collection methods included a survey and questionnaire distribution, with a sample of 90 respondents. The analysis method used was structural equation modeling using SmartPLS. The results showed a significant influence of competence on organizational citizenship behavior (OCB) at Solok Regency Community Health Centers. There was a significant influence of workload on organizational citizenship behavior (OCB) at Solok Regency Community Health Centers. There was a significant influence of competence on services at Solok Regency Community Health Centers. There was a significant influence of workload on services at Solok Regency Community Health Centers. There was a significant influence of organizational citizenship behavior (OCB) on services at Solok Regency Community Health Centers. Organizational citizenship behavior (OCB) mediated the influence of competence on services at Solok Regency Community Health Centers. Organizational citizenship behavior (OCB) mediated the influence of workload on services at Solok Regency Community Health Centers.
Co-Authors A Ide Triyosa Adi Purnama Agam Mei Yudha Ahyar Ahyar Ai Elis Karlinda Akhdiat Oktrinaldo Andre Ilyas Anisah Fitria Efendi Barmitoni, Barmitoni Bayu Amanda Charli, Chintya Ones Chintya Ones Charly Della Asmaria Putri Dira Fathimah Zahara Emil Salim Emil Salim Gaury Febriani Hilda Mary Jesika Kiranda Josep Parulian Pakpahan Lusiana Lusiana M Fahri Suryadi Fathan M. Afuan Marila Sumiarti Maysyaroh, Dwi Intan Mega Dwimulia Muhammad Agung Zamzam Nia Nadilla Novela Rovitia Olyvia Uqya Marlen Popi Anugerah Puja Permata Widia Putri Azizi Rahul Fadrian Ramdani Bayu Putra Rangga Eka Putra Ranti Yuli Yofani Salsa Billa Serly Novia Putri Yulasmi Yusmanita Yusmanita Zahra Khairina Zaki Fadlur Rahman Zelfi Yeni