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All Journal Efisiensi : Kajian Ilmu Administrasi Publisia: Jurnal Ilmu Administrasi Publik Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) PROSIDING SEMINAR NASIONAL CENDEKIAWAN Publikauma : Jurnal Administrasi Publik Universitas Medan Area Jurnal Noken: Ilmu-Ilmu Sosial JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Alignment: Journal of Administration and Educational Management Share : Journal of Service Learning Jurnal Ilmiah Manajemen Publik dan Kebijakan Sosial Sosio Dialektika Journal of Governance and Local Politics (JGLP) Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Academia Open Indonesian Journal of Cultural and Community Development Indonesian Journal of Law and Economics Review Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Seminar Nasional Hasil Riset dan Pengabdian (SNHRP) Indonesian Journal of Innovation Studies Indonesian Journal of Public Policy Review Procedia of Social Sciences and Humanities Al-Istinbath: Jurnal Hukum Islam JKMP (Jurnal Kebijakan dan Manajemen Publik) Web of Scientist: International Scientific Research Journal Indonesian Culture and Religion Issues Proceeding of International Conference on Social Science and Humanity Journal of Geography, Regional Planning and Development
Isna Fitria Agustina
Universitas Muhammadiyah Sidoarjo
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Medicine & Pharmacology Physics Public Health Social Sciences Other

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Journal : Academia Open

 1 
Implementation of Cleaning Service Retribution Policy in Sidoarjo Regency Widya Ayu Pratiwi; Isna Fitria Agustina
Academia Open Vol 6 (2022): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (250.786 KB) | DOI: 10.21070/acopen.6.2022.1464

Abstract

In the context of regional autonomy, each region is given full authority to regulate its own region by making policies that are oriented towards regional original income (PAD). One of the potential policies is waste retribution. To follow up on this, the Sidoarjo Regency Government issued Regional Regulation No. 6 of 2012 concerning Waste Management and Retribution for Waste/Cleaning Services. There is still miscommunication at the implementing level of the policy implementer level with the retribution obligors. Without any form of communication between the implementer and the mandatory waste retribution in Sidoarjo Regency, there are obstacles such as socialization, the community has not realized the obligation to pay the cleaning levy. The problem of low public understanding of the waste retribution policy is one of the factors for not achieving the revenue target of this policy.
The Accuracy Of Task Completion In The Implementation Of PATEN Isyarah Rosana Amalia; Isna fitria Agustina
Academia Open Vol 4 (2021): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1557.252 KB) | DOI: 10.21070/acopen.4.2021.1978

Abstract

This study aims to determine the accuracy of task completion in the implementation of PATEN in Candi District. This type of research is descriptive qualitative research. Data collection techniques were carried out by observation, interviews, documentation, and literature studies. Data analysis techniques are data collection, data reduction, data presentation and conclusion drawing. The results showed that the accuracy of the completion of tasks in the implementation of PATEN in Candi District, namely the completion of a PATEN application in the KTP service, could be completed within 7 days with a note that the file requirements were complete so that it could be processed immediately. In the management of ID cards, Candi Subdistrict employees have carried out their duties to the maximum. However, in terms of managing E-KTP, there are obstacles in terms of coordination with the Ministry of Home Affairs located in Jakarta where the server at the Ministry of Home Affairs is turned off every 3 hours for server maintenance purposes, then after that 5 minutes later it is turned on again. So this causes the processing of E-KTP takes a long time
"Blessing" Waste Bank Program in Sidoarjo Regency Arum Ridho Intiaswilujeng; Isna Fitria Agustina
Academia Open Vol 7 (2022): December
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (232.127 KB) | DOI: 10.21070/acopen.7.2022.3266

Abstract

The Blessing Waste Bank Program in Kepuhkemiri Village aims not only to protect the environment, but also to reduce the amount of waste in the area. In addition, the waste bank program is believed to be able to support the community's economy by exchanging waste for rupiah. This study aims to provide insight into how the Blessing Waste Bank program operates every year. The use of a qualitative approach to research methods. Methods of collecting data through interviews, field observations, and documentation. It collects two types of data, primary data and secondary data. Researchers used data analysis methods Sugiyono (2010): data collection, data reduction, data presentation, and reasoning. From the results of this study, the Blessing Waste Bank program has been running according to predetermined indicators. Highlights: The Blessing Waste Bank Program in Kepuhkemiri Village aims to protect the environment and reduce waste while supporting the local economy. This study utilizes a qualitative research approach and collects data through interviews, field observations, and documentation. The results indicate that the Blessing Waste Bank program operates successfully based on predetermined indicators, highlighting its effectiveness in waste management and community engagement. Keywords: Blessing Waste Bank Program, Environment protection, Waste management, Community economy, Qualitative research.
Indonesia's Public Satisfaction Soars Despite Service Quality Shortcomings mansur nur hidayat, mochamad; Agustina, Isna Fitria
Academia Open Vol 9 No 1 (2024): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.9.2024.8160

Abstract

This study evaluates the quality of population administration services in Bangsal District, focusing on public satisfaction and aspects such as physical facilities, reliability, responsiveness, assurance, and empathy. Using a qualitative approach with interviews, observations, and documentation, the findings reveal that, despite inadequate physical facilities and reliability issues, public satisfaction is relatively high due to effective communication and improved security measures. However, staff responsiveness and empathy need improvement, with key challenges including limited staff and infrastructure. The study suggests enhancements in physical infrastructure and staff training to further improve service quality, offering insights for policy changes and resource allocation. Highlight: Public Satisfaction: High due to effective communication and improved security. Physical Facilities: Inadequate infrastructure impacts service quality. Staff Responsiveness: Needs improvement through better training and support. Keyword: Population administration, service quality, public satisfaction, Bangsal District, qualitative research
Managing Village Enterprises Effectively Boosts Community Welfare in Indonesia Ramadhina, Moh Syahrul; Agustina, Isna Fitria
Academia Open Vol 9 No 1 (2024): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.9.2024.8194

Abstract

This research investigates the effectiveness of managing Village-Owned Enterprises (BUMDes) in improving community welfare in Kemiri Village, Sidoarjo. Using a qualitative method with a descriptive approach, data were collected through interviews and direct observations. The study evaluates BUMDes management using three indicators: goal achievement, integration, and adaptation. Results show that while income for food court stand owners has increased, it still depends on event frequency. Integration efforts are hampered by irregular socialization activities due to new management. However, communication is effective through accessible contacts and social media. Adaptation efforts are supported by the community, benefiting from affordable food and essential goods. The study highlights the need for structured socialization schedules and improved funding to optimize BUMDes' impact on community welfare. Highlight: Income rise tied to event frequency. Socialization lacks regular schedule. Easy communication via contacts, social media. Keyword: Village-Owned Enterprises, community welfare, qualitative research, BUMDes management, economic impact
Co-Authors Agustian, Yonki Agustin, Nanda Adelia Nur Ainul Fidia Wati Albab, Mukhammad Ulil Ali, Zezen Zainul Anggraini, Ani Trianingsih Apreliyanto, Erwin Arum Ridho Intiaswilujeng Astari, Melinda Auly, Laveda Nur Azizah, Isnafiatul Azzahra, Naura Salsabila Neisya Christin Yuliani Christin Yuliani Cici Ela Rohbisti Civica Silmi Dandi, Stevanus Darmawan, Mochammad Ramli Debyla Salshalina Ardil Devina Ersandy Dewi Komala Sari Diana, Silvia Nur Dyas, Eka Wahyuning Eni Rustianingsih Ersandy, Devina Evi Rinata Fajar Muharram Fazri, Aisyah Nur Febriani, Saniyyah Aabidah Fernanda, Amelia Juli Firdaus, Novi Andriani Fitroni, Arif Senja Ghufron, Akhmad Hanum, Fiqriyah Hapsari, Maulidia Hendra Sukmana Herman Felani, Herman Idriyanti, Meri Ikhsan Setiawan Ilalfiah, Luluk Ilmi Usrotin Choiriyah Indarwati, Lisya Dwi Indra Puspita Sari Insan, Muhammad Khoirul Irgi Achmad Fachrezi Ismianingtyas, Rizka Isnaini Rodiyah Isyarah Rosana Amalia Jayanti, Mery Tri Jihan Andita Firdausi Kartikaningrum, Purwaningtyas Khafidz, Abdul Krisnawan, Gading Dwi Kurnia Dwi Anggraini Kurniawati, Erna Laili Nur Hidayati, Laili Lailul Mursyidah Lestari, Chantika Cindy Luluk Fauziah M. Suryawinata M. Suryawinata Maf’ula, Faima mansur nur hidayat, mochamad Masfufah, Dwi Nur Mashudi Mashudi Maulidiah, Nur Mauludia, Mivtha Mauludiyah, Yully Riska Mega Putri Wulandari Muchorrotun, Siti Muhammad Alif Rafifuddin Muhammad Jamal Muluk, Farid Anfasa Ningrum, Bella Tri Inda Nofianti, Efa Noor Anida Maysharoh Novianti, Rosita Dwi Nur Rosidah Hayati Nuzulla, Mei Firdaus Octavianne, Helena Oktafiani Mustaqorina, Nadilla Oktaviana, Nia Shinta Oriza Satyva Pravitasari, Novalia Eka Prisca, Olivia Ingkan Priyona, Atha Yumna Putri, Ardita Kirana Putri, Griselda Amanda Archiey Putri, Harrinda Noviona Aprilita Maharani Rahmadani, Nur Danisa Rahmawati, Lutfiah Ramadhina, Moh Syahrul Ricka Octaviani Rizka Ismianingtyas Rochmaniah, Ainur Safira Yuliana Putri Sakirman Sakirman Sane'a Sane'a Sane'a Sane'a Sari, Indira Siska Rahmawati Subiyanto Sulistyono, Dirgantoro Adi Syahputri, Fitriani Firman Syavitri, Nadiya Ami Thoyyibah, Riska Lailaturrohmah Virda Arlien Febrianthi Wandira, Adellia Eka Warsono Warsono Wati, Ainul Fidia Weni Al Azizah Widowati, Mahdalia Ratih Widya Ayu Pratiwi Yurrike Chintya Dewi Yurrike Chintya Dewi Yusro, Achmad Yusuf, Lisa Aprilia