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All Journal Publisia: Jurnal Ilmu Administrasi Publik Jurnal Ilmiah Administrasi Publik The International Journal of Accounting and Business Society Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) Pedagogia: Jurnal Pendidikan Jurnal Ilmu Kesehatan Referensi : Jurnal Ilmu Manajemen dan Akuntansi Reformasi : Jurnal Ilmiah Ilmu Sosial dan Ilmu Politik Jurnal Inovasi Ilmu Sosial dan Politik Journal of Governance Innovation Jurnal Mediasosian : Jurnal Ilmu Sosial dan Administrasi Negara Jurnal Pengabdian Masyarakat Asia PERCIPIENCE International Journal of Social, Administration, & Entrepreneurship Journal of International Conference Proceedings JAMAS: Jurnal Abdi Masyarakat Indonesian Social Science Review Society Panoptikon JADMENT: Journal of Administration and Development
NOORA FITHRIANA
Universitas Tribhuwana Tungga Dewi
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Nursing Public Health Social Sciences Other

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Students' Perceptions of Equal Opportunities for Higher Education: Persepsi Mahasiswa Terhadap Persamaan Kesempatan Memperoleh Pendidikan Tinggi Fithriana, Noora; Firdausi, Firman
Pedagogia : Jurnal Pendidikan Vol. 9 No. 2 (2020): August
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/pedagogia.v9i2.619

Abstract

The research aim was measuring perception of students to equality of opportunity to get higher education at Tribhuwana Tunggadewi University. To meet the aim and collect the primary data, a questionnaire survey was held to 326 Tribhuwana Tunggadewi active students in the year of 2019 by simple random sampling. Data validation was with construct validity and Alpha Cronbach. The analyzed data was with a quantitative technique by Microsoft Excel and IBM SPSS 22. The research results measured from the prospects that most students perceived “yes” the admission pathways were diverse (M = 6); the admission phases were enough (M = 6); the information and requirements were clear (M = 6); the campus promotion got to school (M = 5); most students perceived admission opportunity to all class (M = 6); and most students perceived “no” ethnic discrimination when registering (M = 4). From the means equality, most students perceived “yes” the admission test was acceptable for all registrants (M = 6); the general test informed the score to the registrants (M = 6); the registration rules equal for all registrants (M = 6); the general test informed schedule before (M = 6); the admission considered achievements, interests, and talents (M = 6); and the applicants passed the general test accepted (M = 6). The research results had a measurement score if it was true significant that the mean of perception equals to 6 of the undergraduate students perception.
Training on MAXQDA for Qualitative Research Analysis to Empower Beginner Researchers in Academic Writing Adi, Agung Nugroho; Azzuhri, Misbahuddin; Fithriana, Noora; Wibawanti, Krisetya Prili
Jurnal Pengabdian Masyarakat Vol. 6 No. 2 (2025): Jurnal Pengabdian Masyarakat
Publisher : Institut Teknologi dan Bisnis Asia Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32815/jpm.v6i2.2216

Abstract

Purpose: This community engagement program aimed to introduce beginner researchers to MAXQDA, a qualitative data analysis software, to enhance their understanding and application of qualitative research methods. The initiative sought to address the low interest in qualitative research by providing practical tools and training that simplify data interpretation and improve academic writing. Method: The program was conducted through face-to-face sessions, including theoretical instruction and hands-on practice. Participants learned to install and operate MAXQDA, analyze interview data, and visualize findings using features such as word clouds and code matrices. Practical Applications: The training enabled participants to conduct qualitative research more effectively, improving their ability to manage complex data and present results clearly. It also fostered greater interest in qualitative inquiry and encouraged the use of digital tools in academic research. Conclusion: MAXQDA proved to be a valuable tool for beginner researchers, enhancing their analytical skills and confidence in qualitative research. The program contributed to the development of methodological competence and improved the quality of academic writing.
Peran Lurah Meningkatkan Kualitas Pelayanan Surat Keterangan Tidak Mampu Di Kelurahan Sumbersari Kota Malang Fithriana, Noora; Rija, Merniyasih Tatu; Putra, Ronny Ersya Novianto; Firdausi, Firman
Journal of Governance Innovation Vol. 7 No. 2 (2025): Volume 7 Nomor 2, September 2025
Publisher : Program Studi Ilmu Pemerintahan Universitas Islam Raden Rahmat Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36636/jogiv.v7i2.8564

Abstract

The quality of public service fosters trust between the public and the government. While service personnel are dedicated to their roles, public services provided by the government often fall short of the highest quality. This is particularly true for the issuance of a financial hardship certificate, which requires improvement. At the urban-village administration level, enhancing the quality of public services requires strong leadership from the head. This study aimed to explore the role of the urban-village head of Sumbersari in Malang in improving the quality of public services related to the financial hardship certificate. The research used a qualitative method, gathering primary and secondary data from both verbal and visual sources through various techniques, including semi-structured interviews, observations, and documentation. It could be concluded that the urban-village head of Sumbersari undertaken two critical roles that help improve the quality of service regarding the financial hardship certificate: as an executor and as a director. By fulfilling these roles, the government could enhance the quality of service for the certificate in terms of responsiveness and reliability. Both the roles of the head of the urban village and the quality of service met expectations. The actions taken by the head were numerous and had received positive evaluations. Additionally, there were several sanctions in place when the head neglected his roles in delivering services.
Meritokrasi Adaptif Digital: Pendekatan Baru dalam Reformasi Birokrasi Era Digital Wulandary, Roro Merry Chornelia; Fithriana, Noora
REFORMASI Vol 15, No 2 (2025)
Publisher : Universitas Tribhuwana Tunggadewi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/rfr.v15i2.7589

Abstract

Bureaucratic reform in Indonesia aims to create professional, efficient, effective, transparent, and accountable governance. However, its implementation faces challenges such as low digital literacy among senior employees and bureaucratic–political interference that hinders the application of meritocracy. This study aims to analyze bureaucratic leadership strategies in implementing adaptive meritocracy in response to digitalization dynamics and bureaucratic–political relations, using a case study of Lowokwaru District, Malang City. The research employed a descriptive qualitative approach with snowball sampling, involving six informants from bureaucratic, academic, and legislative sectors. Data were collected through in-depth interviews, observations, and document reviews, and analyzed using the interactive model of Miles, Huberman, and Saldana. The findings show that meritocracy is relatively well understood at the leadership level but uneven at the operational level. Efforts through online recruitment and digital-based performance evaluation have been made but remain influenced by non-merit practices, seniority, and weak rule enforcement. This study proposes the “Digital Adaptive Meritocracy (DAM)” model, combining competence-based meritocracy, accelerated digital literacy, integrity- driven leadership, peer-learning, and strengthened oversight and rule of law to reinforce bureaucratic reform and accelerate government digitalization. Reformasi birokrasi di Indonesia bertujuan menciptakan tata kelola pemerintahan yang profesional, efisien, efektif, transparan, dan akuntabel. Namun, pelaksanaannya menghadapi tantangan seperti rendahnya literasi digital pegawai senior dan intervensi birokrasi-politik yang menghambat penerapan meritokrasi. Penelitian ini bertujuan menganalisis strategi pimpinan birokrasi dalam menerapkan meritokrasi adaptif terhadap dinamika digitalisasi dan hubungan birokrasi-politik, dengan studi kasus di Kecamatan Lowokwaru, Kota Malang. Penelitian menggunakan pendekatan kualitatif deskriptif dengan teknik snowball sampling, melibatkan enam informan dari unsur birokrasi, akademisi, dan legislatif. Data dikumpulkan melalui wawancara mendalam, observasi, dan telaah dokumen, kemudian dianalisis menggunakan model interaktif Miles, Huberman, dan Saldana. Hasil penelitian menunjukkan pemahaman meritokrasi di tingkat pimpinan cukup baik, tetapi belum merata di level pelaksana. Upaya telah dilakukan melalui rekrutmen daring dan penilaian kinerja digital, namun masih dipengaruhi praktik non-merit, senioritas, dan lemahnya penegakan aturan. Penelitian ini merekomendasikan model “Meritokrasi Adaptif Digital (MAD)” yang menggabungkan merit berbasis kompetensi, akselerasi literasi digital, kepemimpinan berintegritas, peer-learning, serta penguatan pengawasan dan supremasi hukum untuk memperkuat reformasi birokrasi dan mempercepat digitalisasi pemerintahan. 
Co-Authors Abd. Rohman Adhitama, Muhammad Okto Adiwidjaya, Ignatius Agung Nugroho Adi Agung Nugroho Adi Agung Nugroho Adi, Agung Nugroho Agung Suprojo Arsyad, Sukarnia Ate, Imelda Jaha Beny Sutami Blolon, Sesilia Kerong Dewi Citra Larasati Dewi, Rizki Fitria Dwinanarhati S, Emei Fepiani, Feronika Firman Firdausi Idianus , Ignatius Adiwidjaja, Ignatius Katarina . Kaurna, Elisabeth Kevin Djuka Wiliamto Larasati, Dewi Citra Marselus Yollan Lokabora Misbahuddin Azzuhri Mochamad Idham Cholid Moh Farid Moses Irwanto Noberta Feri Nur Cisan Imran Kurman Rija, Merniyasih Tatu Ronny Ersya Novianto Putra Roro Merry Chornelia Roro Merry Chornelia Wulandary Rozikin, Mochammad Salome Silmia Sisilia Erna Sugeng Rusmiwari Veronika Eva Vida Ursula PS Wibawanti, Krisetya Prili Willy Tri Hardianto