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Journal : Journal of Computer System and Informatics (JoSYC)

Decision Support System for Platform Selection in E-Commerce Using the OWH-TOPSIS Method Wang, Junhai; Isnain, Auliya Rahman; Suryono, Ryan Randy; Rahmanto, Yuri; Mesran, Mesran; Setiawansyah, Setiawansyah
Journal of Computer System and Informatics (JoSYC) Vol 6 No 1 (2024): November 2024
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/josyc.v6i1.5990

Abstract

Platforms in e-commerce are digital systems that allow online transactions to buy and sell products or services. E-commerce platforms also provide benefits for business actors because they are able to reach a wider market without geographical restrictions, while offering efficiency in business operations. The main problem in choosing a platform for e-commerce is often related to the sheer number of options available and the variety of criteria that must be considered. Criteria such as fees, platform popularity, transaction security, ease of use, features provided, as well as customer service support are important factors in determining the most suitable platform. The implementation of a decision support system to help select the optimal e-commerce platform by applying the OWH-TOPSIS method shows that this system can provide accurate and effective recommendations, so that it can be used as a reference for users in determining the e-commerce platform that suits their needs. The decision support system using the OWH-TOPSIS method provides an efficient and objective solution in the selection of e-commerce platforms. The results of the ranking of the best e-commerce platforms show that Platform D occupies the top position with the highest score value, which is 0.882. In second place is Platform E which obtained a score of 0.8599, followed by Platform A with a score of 0.8341.
Co-Authors ., Bagastian Achmad Nizar Hidayanto Ade Dwi Putra Aditia Yudhistira Agresia, Vania Ahmad Ari Aldino Ajie Tri Hutama Al Afif, Satria Anadas, Sylvi Ananda, Dhea AndaruJaya, Rinaldi Sukma Ansyah, Ferdi Ariany, Fenty Arshad, Muhammad Waqas Bagus Reynaldi, Dimas Bakti, Da'i Rahman Bhatara, Dimas Wahyu Budi Santosa Budi Santosa Budiawan, Aditia Budiman, Ega Christ Mario Cynthia Deborah Nababan Dana Indra Sensuse Dana Indra Sensuse Darmini Darmini DAVID KURNIAWAN Dede Krisna Friansyah Dedi Darwis Desi Fitria Dewantoro, Mahendra Dinda Septia Ningsih Dwi Nanda Agustia Dyah Ayu Megawaty Eko Putro, Dimas Eskiyaturrofikoh, Eskiyaturrofikoh Firdaus, Noval Dinda Firmanda, Fabian Fudholi, Muhammad Fahmi Gunawan, Rakhmat Dedi Handini, Meitry Ayu Hasiholan Simamora, Alfred Heni Sulistiani Hermana, BP Putra Ignatius Adrian Mastan Indra Budi INDRIANI, YULIA Isnain, Auliya Rahman Iwan Purwanto Iwan Purwanto Juarsa, Doris Junita, Elvika Alya Kamrozi Karimah Sofa Kautsarina Kautsarina Kautsarina Kautsarina Kautsarina Kautsarina Kautsarina Krishna Yudhakusuma P.M. Laksono, Urip Hadi Megawaty, Dyah Ayu Meliana, Yovi Mesran, Mesran Miranda, Khyntia Muh. Alviazra Virgananda Muhamad Adhytia Wana Putra Rahmadhan Muhammad Fadli Muhammad Ridwan Muhammad Waqas Arshad Mustaqim, Ilham Zharif Natasha Panca Hadi Putra Prasetio, Mugi Pratama, Rangga Rizky Pratiwi, Adelia Purnama, Putri Intan Purwanti, Dian Sri Rachmad Nugroho Rachmi Azanisa Putri Rahmat Dedi Gunawan Raihandika, M Rafi Ramadhani, Bagus Reifco Harry Farrizqy Rias Kumalasari Devi Riyama Ambarwati Sanjaya, Ival Sanriomi Sintaro Saputra, Melian Jefri Saputra, Rizky Herdian Sari, Kevinda Sari, Putri Kumala Sarumpaet, Lisyo Hileria Setiawan, Andra Setiawansyah Setiawansyah Setyani, Tria Simarmata, Yohanes Sobirin, Muhammad Hamdan Sulistiyo, Raka Sumanto, Sumanto Surono, Muhammad Surya Indra Gunawan Tri Widodo Ulum, Faruk Wahyudi, Agung Deni Wang, Junhai Waqas Arshad, Muhammad Yeni Agus Nurhuda Yeni Agus Nurhuda Yuri Rahmanto Yuspita, Emi