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All Journal Primanomics : Jurnal Ekonomi & Bisnis Jurnal Pengabdian Mandiri Gemilang: Jurnal Manajemen dan Akuntansi Optimal: Jurnal Ekonomi dan Manajemen Jurnal Penelitian Ekonomi Manajemen dan Bisnis Jurnal bintang manajemen Jurnal Manajemen Riset Inovasi Journal of Management and Creative Business Jurnal Riset dan Inovasi Manajemen Muqaddimah: Jurnal Ekonomi, Manajemen, Akuntansi dan Bisnis Jurnal Pengabdian Masyarakat dan Riset Pendidikan Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Journal of Ekonomics, Finance, and Management Studies
Afni Yeni
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Religion Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Journal : Optimal: Jurnal Ekonomi dan Manajemen

 1 
Pengaruh Efikasi Diri dan Komunikasi Interpersonal Terhadap Kinerja Pegawai Honorer Pada Dinas Pendidikan Pemuda dan Olahraga Kabupaten Solok Shinta Ramadanis; Netti Indrawati; Afni Yeni
OPTIMAL Jurnal Ekonomi dan Manajemen Vol. 3 No. 1 (2023): Maret: Jurnal Ekonomi dan Manajemen
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/optimal.v3i1.941

Abstract

This study aims to analyze the effect of Self-Efficacy and Interpersonal Communication on the performance of honorary Employees at the Solok District Youth and Sports Education Office. The sample in this study was 33 respondents based on gender, age, level of education. Based on the results of multiple linear regression analysis of self-efficacy and interpersonal communication variables on employee performance with a value of Y = 17.379 + 0.520 X1 + 0.074 X2 + e. From the t test conducted on variable X1, namely self-efficacy with a Tcount value greater than Ttable 3.196> 2.042, which means that the Self-Efficacy variable affects Honorary Employee Performance, as for the X2 variable, namely interpersonal communication, the Tcount score is less than Ttable 0.581 <2.042 which means Interpersonal Communication has no effect on Honorary Employee Performance. While the results of the f-test analysis obtained that the value of fcount is greater than ftable, namely 11.579> 3.32, which means that Self-Efficacy and Interpersonal Communication jointly affect the Performance of Honorary Employees.
PENGARUH KEMAMPUAN KERJA (WORK ABILITY) DAN KUALITAS KERJA (WORK QUALITY) TERHADAP KUALITAS PELAYANAN PUBLIK DI DINAS SOSIAL KABUPATEN SOLOK Pra Utari Novia Solka; Afni Yeni; Rasidah Nasrah
OPTIMAL Jurnal Ekonomi dan Manajemen Vol. 3 No. 1 (2023): Maret: Jurnal Ekonomi dan Manajemen
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/optimal.v3i1.942

Abstract

This research was conducted at the Social Service of Solok Regency. The purpose of this study was to determine the effect of work ability and work quality on the quality of public services at the Social Service of Solok Regency. In this study, the population is people who receive services from the Social Service of Solok Regency. totaling 80 people. With this type of quantitative research and sampling technique using incidental sampling method. The data collection technique used is by using a questionnaire/questionnaire Based on multiple linear regression analysis, the variables of Work Ability and Work Quality affect the Quality of Public Services at the Social Service of Solok Regency. Y= 21.667 + 0.379X1 + 0.875X2 + e. From the t-test, it is known that the X1 variable affects the quality of public services at the Social Service of Solok Regency with a tcount of 2,323 > ttable 1,996 and sig 0.000 <0.05. X2 Variable Quality of Work has an effect on the Quality of Public Services in the Social Service of Solok Regency with tcount 6.382 > ttable 1.996 and sig 0.000 <0.05. From the Determination Test the value of R Square is 0.525. This means that the influence of the independent variable on the dependent variable is 52.5%, while the remaining 47.5% is influenced by other variables not intended in this study, such as motivational compensation, work environment, etc.
PENGARUH KUALITAS LAYANAN DAN PENILAIAN NASABAH DENGAN MENGGUNAKAN MOBILE BANKING TERHADAP KEPUASAN NASABAH BANK RAKYAT INDONESIA (BRI) CABANG SOLOK Yuliani Afrianti Putri; Afni Yeni; Netty Indrawati
OPTIMAL Jurnal Ekonomi dan Manajemen Vol. 3 No. 1 (2023): Maret: Jurnal Ekonomi dan Manajemen
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/optimal.v3i1.961

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh Kualitas Layanan dan Penilaian Nasabah dengan Menggunakan Mobile banking Terhadap Kepuasan Nasabah pada Nasabah Bank Rakyat Indonesia yang menggunakan Mobile Banking. Sampel pada penelitian ini sebanyak 50 orang dengan metode Insidental Sampling. Berdasarkan analisis regresi linear berganda, variabel Kualitas Layanan dan Penilaian Nasabah berpengaruh terhadap Kepuasan Nasabah dengan persamaan Y = 19,478+ 0,330X1 + 0,232 X2 + e. Dari uji t yang dilakukan didapatkan variabel X1 Kualitas Layanan berpengaruh signifikan terhadap Kepuasan Nasabah dengan t hitung lebih besar dari t tabel 2,736 > 2,01 dan nilai tingkat signifikan 0,05 < 0,009 maka H1 diterima. Variabel X2 Penilaian Nasabah berpengaruh signifikan terhadap Kepuasan Nasabah dengan nilai t hitung > t tabel yaitu 2,346 > 2,01 dan nilai signifikansinya 0,023 < 0,05 maka H2 diterima. Dari uji F yang dilakukan didapatkan bahwa Kualitas Nasabah dan Penilaian nasabah berpengaruh secara simultan terhadap Kepuasan Nasabah dengan Ftabel > f hitung yaitu 5,607 > f tabel 3,195 dengan nilai signifikansinya yaitu 0,007 < 0,05 maka H3 diterima. Dari uji koefisien determinasi R2 (R Square) sebesar 0,193 atau 19,3% hal ini menunjukkan bahwa variabel bebas berdampak terhadap variabel terikat sebesar 19,3%, sedangkan sisanya 80,7% dipengaruhi oleh variabel lain.
Co-Authors Abdillah Arif Nasution Andreas Recki Prasetyo Arfimasri Arfimasri Aziz, Wafi Abdul Dike Surenjani Esi Sriyanti Esi Sriyenti Eva Yuniarti Utami Haris Karyadi Ida Nirwana Ikbal Maulana Jemadi Miza Maiyanti muhammad irfan Netti Indrawati Netty Indrawati Nurhayati Nurhayati Pra Utari Novia Solka Rahmadona, Rahmadona Ramadhani Kirana Putra Rasidah Nasrah Revika Oktavia Rina Dwiarti Seflidiana Roza Shindi Suryani Shinta Ramadanis Siska Yulia Defitri Siti Rukmana Vemil, Vemil Viony Krismayanti Wahyu Indah Mursalini Wahyu Sabri Yuliani Afrianti Putri Yusniar