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All Journal Jurnal Kajian dan Penelitian Umum Abdimas Terapan: Jurnal Pengabdian Kepada Masyarakat Terapan
Putri Sulastri Permata Sari
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Religion Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Role-Playing In English Language Training for Hotel Receptionists: A Systematic Review Abdul Syahid; Refi Kamariah; Mayra Musdalifah; Putri Sulastri Permata Sari
Jurnal Kajian dan Penelitian Umum Vol. 2 No. 2 (2024): April : Jurnal Kajian dan Penelitian Umum
Publisher : Institut Nalanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47861/jkpu-nalanda.v2i2.955

Abstract

Hotel receptionists play a crucial role in creating a positive first impression on guests. Good English language skills are essential for receptionists to effectively communicate with guests from various countries. Role-playing is an effective training method to enhance the English language skills of hotel receptionists. This systematic review evaluates the effectiveness of role-playing in English language training for hotel receptionists. Twenty studies from Google Scholar and Scopus were analyzed to assess the impact of role-playing on various aspects of receptionists' English language skills, such as fluency, vocabulary, grammar, and confidence. The review findings indicate that role-playing has a significant positive effect on all the English language skills aspects studied.
Strategi Inovatif Menggunakan Flipchart Untuk Meningkatkan Kualitas Pembelajaran Bahasa Inggris Hesty Widiastuty; Muhamad Ario Setiawan; Muhamad Noor Fauzan; Putri Sulastri Permata Sari; Refi Komariah; Rizki Novia Darma; Syarif Hidayat
ABDIMAS TERAPAN : Jurnal Pengabdian Kepada Masyarakat Terapan Vol. 2 No. 1 (2024): Juni :ABDIMAS TERAPAN: Jurnal Pengabdian Kepada Masyarakat Terapan
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/abdimasterapan.v2i1.675

Abstract

In the era of globalization, learning English is increasingly important in education and careers. However, many teachers still experience difficulties in using flipcharts effectively in English classes. This research aims to find out whether the use of flipcharts can improve English learning outcomes and how to use flipcharts effectively in teaching English. This research was conducted at SMA NU Palangka Raya, where a training program was implemented to improve the quality of English learning using innovative media, including flipcharts. This program consists of three stages: preparation, implementation, and evaluation. The research results show that the use of flipcharts significantly increases students' understanding and participation in learning English. This research concludes that flipcharts are an effective tool for teaching English and recommends integrating flipcharts into the curriculum to increase student participation and motivation. Further evaluation is recommended to evaluate the long-term impact of innovative media on English language learning.
Co-Authors Abdul Syahid Hesty Widiastuty Mayra Musdalifah Muhamad Ario Setiawan Muhamad Noor Fauzan Refi Kamariah Refi Komariah Rizki Novia Darma Syarif Hidayat