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Penerapan Rekam Medis Elektronik dalam Pelayanan Rawat Jalan di Rumah Sakit Mekar Sari Bekasi Marthadita Hermawati Herman; Bangga Agung Satrya; Muhammad Fuad Iqbal; Nanda Aula Rumana
Sehat Rakyat: Jurnal Kesehatan Masyarakat Vol. 5 No. 3 (2026): Agustus 2026
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/sehatrakyat.v5i3.8634

Abstract

The implementation of Electronic Health Records (EHR) is part of healthcare digital transformation aimed at improving service quality and efficiency. This study evaluates the implementation of the Electronic Medical Record (EMR) system at Mekar Sari Hospital Bekasi using DeLone and McLean’s information system success model. A quantitative descriptive design was applied to 50 EMR users selected through total sampling. Data were collected using a questionnaire covering six dimensions: system quality, information quality, service quality, use, user satisfaction, and net benefits, and analyzed descriptively using mean values and frequency distributions. The results showed that system quality scored 3.48 (good), information quality 3.96 (good), service quality 3.70 (good), use 4.22 (very good), user satisfaction 3.90 (good), and net benefits 4.04 (good). The highest score was found in the use dimension, while system quality received the lowest score but remained in the good category. Overall, the EMR implementation at Mekar Sari Hospital Bekasi was considered successful across all dimensions of the DeLone and McLean model. Continuous evaluation, user competency improvement, and system development are recommended to maintain and enhance these outcomes.
Implementasi Sistem Healthical Puskesmas (He-Pus) Melalui Metode PIECES di Puskesmas Cilograng Banten Dini Feby Valencia; Lily Widjaja; Noor Yulia; Muhammad Fuad Iqbal
Jurnal Ilmu Kedokteran dan Kesehatan Indonesia Vol. 6 No. 2 (2026): Juli: Jurnal Ilmu Kedokteran dan Kesehatan Indonesia
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jikki.v6i2.11205

Abstract

The digital transformation of healthcare services requires public health centers (Puskesmas) to adopt integrated information systems, one of which is the Healthical Puskesmas (He-Pus) system. Objective: To evaluate the implementation of the He-Pus system at Puskesmas Cilograng Banten using the PIECES framework. Method: This descriptive qualitative study was conducted through observations and interviews with five informants from May 2024-June 2025. The data were analyzed using six PIECES dimensions: Performance, Information, Economic, Control, Efficiency, and Service. Results: The implementation of He-Pus has facilitated healthcare services, particularly in the registration unit, but it has not yet been fully optimized across all units. In terms of performance, the system is considered easy to use but is hindered by network connectivity issues. The information provided is relevant and relatively up-to-date, although the data input process is perceived as quite complex by some staff. Economically, operational costs are covered by a third party, thus not burdening the Puskesmas. In terms of control, the system uses account-based access. Regarding efficiency and service, the system helps speed up processes, although technical and non-technical limitations remain. Conclusion: The He-Pus system shows potential as a digital service solution, but further development, infrastructure improvements, and the establishment of Standard Operating Procedures (SOPs) are still needed. It is recommended to develop specific SOPs related to electronic medical records. Additionally, to enhance He-Pus performance at Puskesmas Cilograng, optimization should include improved network quality, simplified data input, ongoing technical training, and data validation.