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The Influence of Employee Motivation on the Quality of Administrative Services at the Leihitu Sub-District Office, Central Maluku Regency Malawat, Lestari; Stanislaus Kostka Ohoiwutun; Ivonny Yeany Rahanra
Journal of International Multidisciplinary Research Vol. 3 No. 11 (2025): November 2025
Publisher : PT. Banjarese Pacific Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62504/jimr1395

Abstract

Public service quality is one of the fundamental indicators in assessing the performance of government institutions, especially at the district level where direct interactions with citizens take place. This study aims to analyze the influence of employee motivation on the quality of administrative services at the Leihitu Sub-district Office, Central Maluku Regency. The research employs a quantitative approach with an explanatory design to identify causal relationships between variables. The population in this study consists of all employees involved in administrative services, and total sampling was used due to the manageable number of staff. Data were collected through a structured questionnaire using a Likert scale to measure motivation and service quality indicators. The data were analyzed using descriptive statistics and linear regression to determine the effect of motivation on service quality. The results show that employee motivation significantly and positively influences administrative service quality. Employees with higher intrinsic and extrinsic motivation tend to demonstrate better responsiveness, discipline, communication, and consistency in carrying out public service functions. The study concludes that strengthening motivation is essential to improve public service performance. Therefore, organizational leaders are encouraged to enhance work motivation through recognition, supportive leadership, fair reward systems, and professional development opportunities to ensure services meet community expectations.
Strengthening the Capacity of Village Government Officials in Negeri Suli, Salahutu District, Central Maluku Regency Rahanra, Ivonny Yeany; Soselisa, Pieter Sammy; Ponto, Iriane Sosiawaty; Sakir, Ahmad Rosandi
Jurnal Pengabdian Masyarakat Vol. 6 No. 2 (2025): Jurnal Pengabdian Masyarakat
Publisher : Institut Teknologi dan Bisnis Asia Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32815/jpm.v6i2.2807

Abstract

Purpose: This community service activity aimed to strengthen the capacity of village government officials in Negeri Suli, Salahutu District, Central Maluku Regency. The main issue addressed was the limited skills and knowledge of officials in governance, administration, financial management, public service, and technology utilization, which affect the efficiency and accountability of village administration. Method: The program was conducted through a combination of training, workshops, technical guidance, simulations, and hands-on exercises. Participants engaged in practical exercises for document management, budgeting, public service delivery, and the use of digital tools. Feedback and evaluations were incorporated to monitor progress and improve learning outcomes. Practical Applications: The results enhanced officials’ ability to plan, implement, and monitor village programs effectively. Improved administrative skills, financial transparency, and digital literacy allow for more efficient service delivery, better community engagement, and accountable governance. Conclusion: The program successfully strengthened the competence of village officials, promoting efficient, transparent, and citizen-oriented administration, providing a sustainable foundation for future village development initiatives.
Pengaruh Pendidikan Agama Kristen dalam Membentuk Etika Profesional pada Mahasiswa Universitas Pattimura Rahanra, Ivonny Yeany; Tuhumury, Julian
Takuana: Jurnal Pendidikan, Sains, dan Humaniora Vol. 4 No. 3 (2025): Takuana (October-December)
Publisher : MAN 4 Kota Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56113/takuana.v4i3.170

Abstract

Students in lectures often prioritize other courses that align with their study programs or interests compared to Christian Religious Education (CRE), which is a mandatory curriculum course. CRE is often perceived as a general subject, causing students not to take it seriously or prioritize it. For many students, Christian Religious Education has already been studied within the family environment, formal education in the church, and formal education at the elementary, junior high, and high school levels. However, Christian Religious Education in higher education serves as a formative pathway aimed at shaping the personality of Christian students as future intellectuals and young professionals. It equips them with a foundation of Christian faith to think, analyze, and plan various aspects of life, as well as to act in ways that build life meaningfully. Recognizing the importance of Christian Religious Education, universities place this course in the early semesters (semester 1 and semester 2) across all faculties at Pattimura University. This study aims to determine the influence of Christian Religious Education in shaping professional ethics among students at Pattimura University, Ambon.