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Determinants of the Quality of Administrative Services Sri Wahyuni; Connie; Asti Putri Kartiwi
International Journal of Innovation and Education Research Vol. 3 No. 1 (2024)
Publisher : Universitas Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33369/ijier.v3i1.34245

Abstract

The objectives of this study include describing how Reliability, Responsiveness, Assurance, Empathy, and Tangibles administrative services improve quality at SMA Negeri 10 Seluma. The research method used in this research is descriptive qualitative. The subjects in this study were principals, teachers, administrative staff, and students. This research is located at SMA Negeri 10 Seluma. Data collection techniques using interviews, observations, and document studies. The results showed Speed in responding to customer requests or need in a short time is very important for a school's administrative staff, because it will provide satisfaction to the users of its services, namely school stakeholders, Administrative staff are professional in providing academic services. Tailored to the needs of all school stakeholders, The ability of staff to be polite and friendly to customers, the ability of staff to be patient and understand customer needs and the ability of staff to give full attention to customer needs is an important part, The clothes used by administrative staff are polite and neat because of uniform scheduling at school. Suggestions were made to the school principal to continue to facilitate the development of administrative competencies.
EVALUASI PROGRAM PEMBELAJARAN BINA PRIBADI ISLAM (BPI) DI SDIT INSAN KAMIL KAUR dengan MODEL CIPP hasanah, Nur hasanah; Sumarsih; Connie
Manajer Pendididikan Vol 17 No 1 (2023): Manajer Pendidikan
Publisher : UNIVERSITAS BENGKULU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33369/mapen.v17i1.18840

Abstract

Penelitian ini bertujuan untuk mengetahui dan evaluasi program pembelajaran BPI di SDIT Insan KamilKaur dengan model CIPP (Evaluasi conteks, input, proses dan produk). Penelitian ini merupakan studi evaluatifdengan pendekatan kualitatif. Subjek penelitian adalah Waka Kurikulum dan Guru BPI SDIT Insan Kamil Kaur.Teknik pengumpulan data menggunakan wawancara, observasi dan dokumentasi. Hasil penelitian menunjukkanbahwa evaluasi contek dimulai dari analisa kebutuhan, landasan dan program kurikulum yang sudah memenuhistandar JSIT. Evaluasi input guru, siswa dan sarana prasarana yang sudah memadai, evaluasi proses pelaksanaanberjalan sesuai dengan program pembelajaran yang dibuat dan sesuai dengan yang telah direncanakan dan evaluasiproduc yang sudah mencapai capaian ketuntasan minimum sekolah dari aspek pengetahuan nam dari aspek sikapbelum tercapai. Terdapat beberapa faktor yang menjadi penghambat program pembelajaran BPI di SDIT InsanKamil diantaranya adalah pembiayaan selama proses pemenuhan mutu dan sarana dalam proses meningkatkan mutuSDM yang belum memenuhi kriteria, belum sepenuhnya bersinergi dengan orang tua dan system pembagiankelompok pembelajaran yang belum merata.
Pengelolaan Peserta Didik Di Masa Pandemi (Studi Kasus Di Raudhatul Athfal Humaira’ Provinsi Bengkulu) Nur Ifani, Nadia; Connie
Manajer Pendididikan Vol 17 No 1 (2023): Manajer Pendidikan
Publisher : UNIVERSITAS BENGKULU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33369/mapen.v17i1.29614

Abstract

The purpose of this study was to describe the process of student management at Raudhatul Athfal Humaira’ Bengkulu city during pandemic. This research is a qualitative descriptive study. The research subjects were the Headmaster, teachers,and student’s parents. Data collection techniques using interviews, observations, and documentation. The results showed that student management process at Raudhatul Athfal Humaira' can operate in accordance with government guidelines. Although there are still numerous flaws and problems that are out of our control in reality. Human resource development and comprehensive teacher preparation, including pedagogical, professional, personality, and social competencies, must continue to be prioritized. Particularly instructional and professional in nature. So that teachers are always prepared for changing situations and changes in the field of education.Solutions made by schools increase teacher knowledge through training and teacher group discussion forums.
Pengelolaan Program SMP Negeri 56 Satu Atap Di Daerah Terpencil Bengkulu Utara Mona Liza; Connie
Manajer Pendididikan Vol 17 No 2 (2023): MANAJER PENDIDIKAN
Publisher : UNIVERSITAS BENGKULU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33369/mapen.v17i2.31874

Abstract

This study aims to describe program management at One Roof 56 Public Middle School in a remote area of North Bengkulu. This research is a qualitative descriptive research. Research data obtained from interviews, observation and documentation. Research data analysis includes data reduction, data presentation, verification and drawing conclusions. The results of the researchers showed that program management at One-roof 56 Public Middle School in a remote area of North Bengkulu had been carried out well. The North Bengkulu One Roof 56 Public Middle School needs to realize solutions in dealing with obstacles in order to improve the quality of education in schools and realize expectations and increase the attractiveness of the community
Pengelolaan Pembelajaran Bahasa Inggris Berbasis Kurikulum Merdeka Cuci Nur Indah Kartika Dewi; Connie
Manajer Pendididikan Vol 17 No 2 (2023): MANAJER PENDIDIKAN
Publisher : UNIVERSITAS BENGKULU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33369/mapen.v17i2.31884

Abstract

The objective of this study is to describe the management of English Learning based on the Kurikulum Merdeka at SMPS IT Darul Fikri Argamakmur Bengkulu Utara. This research uses descriptive qualitative method. The research subjects were English teacher, principal dan vice principal of SMPS IT Darul Fikri Argamakmur Bengkulu Utara. The data research obtained from the result of interview, observation and documentation. Research data analysis were use Miles and Huberman interactive models and the result of the study were, 1) Learning plan; analysis of learning achievements which are produce organize learning objectives, flow chart learning objectives, diagnostic assessment plan, learning module, differentiated learning planning, learning assessment planning, 2) implementation of learning; pre-learning activities, core learning activities, learning approach activities which contain emotional social learning and religious specialty curriculum, 3) learning assessments; summative and formative assessments, 4) the management of English learning inhibition were limitedness of internet access, and inadequate skill of the strengthening the profile of Pancasila students project.
Pengelolaan Program Usaha Kesehatan Sekolah Wiwi Suyanti; Nur Sasongko , Rambat; Connie
Manajer Pendididikan Vol 17 No 2 (2023): MANAJER PENDIDIKAN
Publisher : UNIVERSITAS BENGKULU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33369/mapen.v17i2.31887

Abstract

This study aims to describe the management of the school health effort program at Darul Fikri Integrated Islamic Elementary School in Arga Makmur, North Bengkulu. This research used descriptive qualitative method. The research subjects were the principal, the head of student affairs, and the school health effort supervising teacher. The research data were obtained from interviews, observations, and documentation. Data analysis includes data reduction, data presentation, verification, and conclusion drawing. Based on the results of the study, it can be concluded that the management of the school health effort program at Darul Fikri Integrated Islamic Elementary School in Arga Makmur, North Bengkulu has contributed to improving the health of students, teachers, school community, and school environment.
Supervisi Akademik IHT Untuk Meningkatkan Kemampuan Guru Dalam Menggunakan Media Pembelajaran Putra , Wahyudi; Connie
Manajer Pendididikan Vol 18 No 1 (2024): MANAJER PENDIDIKAN
Publisher : UNIVERSITAS BENGKULU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33369/mapen.v18i1.34744

Abstract

This study aims to describe the implementation of IHT academic supervision techniques to enhance teachers' competence in utilizing ICT-based learning media at SMA IT Ma’had Rabbani Bengkulu Tengah. The research design is a Supervisory Action Research. Data were collected using observation, instruments, and document analysis. Findings revealed a substantial improvement, with teachers' utilization of ICT-based learning media increasing from 20% in the pre-cycle to 100% after three cycles of IHT academic supervision. Competence in using these media scored an average of 79 in the first cycle, significantly improving to an average score of 90 in the second cycle, and further increasing to an average score of 94 in the third cycle.
Evaluasi Pengelolaan Ekstrakurikuler Sepak Bola Untuk Meningkatkan Prestasi Non Akademik Di SMA Negeri 3 Kota Bengkulu Saputra, Decky; Nur Sasongko, Rambat; Connie
Manajer Pendididikan Vol 18 No 2 (2024): MANAJER PENDIDIKAN
Publisher : UNIVERSITAS BENGKULU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33369/mapen.v18i2.36708

Abstract

Extracurricular activities are activities held outside school hours. Extracurriculars are also a means to develop students' talents and interests in non-academic fields, especially in the field of football and to achieve achievements in the field of football. Good football extracurricular management can support the achievement of football extracurricular goals. The aim of this research is to evaluate the management of the football extracurricular program at SMA Negeri 3 Bengkulu City. This evaluation consists of: 1. Context evaluation includes: (a) the nature of extracurricular activities for students, teachers and society; 2. Input evaluation includes; (a) competence of supervising teachers, (b) learning materials, (c) extracurricular support; 3. Process evaluation includes; (a) student activity and condition, (b) extracurricular activity organizers, (c) evaluation of extracurricular activities; 4. Product evaluation includes; (a) development of student behavior, (b) student achievement. This research is a type of program evaluation research using the CIPP model (context, inputs, process, product). This research was conducted at SMA Negeri 3 Bengkulu City.
Pengelolaan Program Karakter Religius Di MTS Negeri 2 Bengkulu Utara Nopitri , Diana; Sumarsih; Connie
Manajer Pendididikan Vol 18 No 2 (2024): MANAJER PENDIDIKAN
Publisher : UNIVERSITAS BENGKULU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33369/mapen.v18i2.36731

Abstract

The aim of the research is to describe the management of the religious character program at MTs Negeri 2 North Bengkulu. This study used descriptive qualitative method. Data collection techniques use observation, documentation and interviews. Data analysis techniques consist of data collection, data reduction, data presentation, and drawing conclusions. The results of the research show that planning was carried out to form a special work team known as the religious character program activity work team, implementation was carried out in a scheduled and programmed manner, evaluation results were carried out every six months by all teachers to measure the success of the program created, and inhibiting factors in the process. management, namely the lack of facilities and infrastructure, budgets and the lack of awareness among each student in cultivating religious character. The strategy used in managing the religious character program can be overcome by making a joint commitment with the school, students and parents and providing understanding. knowledge, good role models and good habits.
Inovasi Manajemen Sekolah Dalam Peningkatan Mutu Pendidikan Di MAN Bengkulu Selatan Pirmannaidi; Connie
Manajer Pendididikan Vol 18 No 2 (2024): MANAJER PENDIDIKAN
Publisher : UNIVERSITAS BENGKULU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33369/mapen.v18i2.36736

Abstract

The aim of this research is to determine the school management innovation in improving the quality of education in Madrasah Aliyah Negeri (MAN) South Bengkulu. This research used qualitative method. Data collecting technique through the observation, documentation, and interview which were tested by triangulation. The result of this research showed that the school management innovation in improving the quality of education in MAN of South Bengkulu was the students dormitory building.