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Journal : JCRS (Journal of Community Research and Service)

The Influence of Village Apparatus Competence, Village Organizational Culture and Village Head Leadership on Community Satisfaction Kwala Serapuh Langkat Village Wahyono, Teguh; Pratama, Siswa; ,, Erwansyah; Sari, Maya
Journal of Community Research and Service Vol 8, No 2: JULY 2024
Publisher : Universitas Negeri Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24114/jcrs.v8i2.63275

Abstract

This study aims to analyze the influence of three main factors, namely the competence of village officials, village organizational culture, and village head leadership on the level of community satisfaction in Kwala Serapuh Village, Langkat. The first factor studied is the level of competence of village officials. This includes their ability to carry out administrative tasks, knowledge of village regulations, and the ability to communicate with the community. This research will identify the extent to which the competence of village officials affects the community's perception of village services and performance. The village organizational culture includes the norms, values, and practices that govern the interaction between village officials and their relationship with the community. The number of samples in this study was 100 respondents. The research method used is multiple linear regression analysis with the help of the SPSS version 25 program. The results of the study show that the Competence of Village Apparatus has a significant positive effect on Community Satisfaction. Organizational Culture has no positive and insignificant effect on Community Satisfaction. The leadership of the Village Head does not have a significant positive effect on Community Satisfaction. Meanwhile, simultaneously the Competence of the Village Apparatus, the Organizational Culture and the Leadership of the Village Head together have a significant positive effect on Community Satisfaction. The contribution of the magnitude of influence is 52.6%.
The Influence of Village Apparatus Competence, Village Organizational Culture and Village Head Leadership on Community Satisfaction Kwala Serapuh Langkat Village Wahyono, Teguh; Pratama, Siswa; ,, Erwansyah; Sari, Maya
Journal of Community Research and Service Vol. 8 No. 2: July 2024
Publisher : Universitas Negeri Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24114/jcrs.v8i2.63275

Abstract

This study aims to analyze the influence of three main factors, namely the competence of village officials, village organizational culture, and village head leadership on the level of community satisfaction in Kwala Serapuh Village, Langkat. The first factor studied is the level of competence of village officials. This includes their ability to carry out administrative tasks, knowledge of village regulations, and the ability to communicate with the community. This research will identify the extent to which the competence of village officials affects the community's perception of village services and performance. The village organizational culture includes the norms, values, and practices that govern the interaction between village officials and their relationship with the community. The number of samples in this study was 100 respondents. The research method used is multiple linear regression analysis with the help of the SPSS version 25 program. The results of the study show that the Competence of Village Apparatus has a significant positive effect on Community Satisfaction. Organizational Culture has no positive and insignificant effect on Community Satisfaction. The leadership of the Village Head does not have a significant positive effect on Community Satisfaction. Meanwhile, simultaneously the Competence of the Village Apparatus, the Organizational Culture and the Leadership of the Village Head together have a significant positive effect on Community Satisfaction. The contribution of the magnitude of influence is 52.6%.
Analisis Beban Kerja dan Lingkungan Kerja Terhadap Kinerja Pegawai Di Pengadilan Agama Kabanjahe Kelas II Angkat, Fauji Armansah; Istiqamah, Nuraini Kemalasari; Pratama, Siswa
Journal of Community Research and Service Vol. 9 No. 1: January 2025
Publisher : Universitas Negeri Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24114/jcrs.v9i1.68381

Abstract

This research is motivated by looking at the many phenomena that show workload and workenvironment have an important role in improving employee performance. The aim of this research is to describethe workload, work environment, and performance of employees at the Kabanjahe Religious Court. Thisresearch used a descriptive-qualitative approach with a sample size of 20 employees who were used asrespondents. The data source used in this research is primary data, with data collection techniques usingquestionnaire, observation and interview methods. The results of this research show that the workload at theKabanjahe Religious Court can be said to be still not appropriate because there is still excess work due to a lackof staff. Apart from that, the work environment is good; however, it still requires improvement in several areas,especially the completeness and suitability of facilities supporting work implementation. This has an impact onemployee performance because it can slow down the process of completing work. The performance of theemployees is also good; it's just that two-way communication is needed between leaders and employees toobtain in-depth information about employee performance problems