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Penerapan System Thinking Untuk Peningkatan Branding dan Optimalisasi Manajemen Usaha Pada UKM Handy Craft Az-Zahra Arda Erico Yuda; Wahyu Andy Prastyabudi, S.Kom, MSc.; Muhammad Dzulfikar Fauzi, S.Kom., M.Cs; Arliyanti Nurdin , S.T., M.T
Prosiding Konferensi Nasional Pengabdian Kepada Masyarakat dan Corporate Social Responsibility (PKM-CSR) Vol 4 (2021): Peran Perguruan Tinggi dan Dunia Usaha dalam Mewujudkan Pemulihan dan Resiliensi Masya
Publisher : Asosiasi Sinergi Pengabdi dan Pemberdaya Indonesia (ASPPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1326.357 KB) | DOI: 10.37695/pkmcsr.v4i0.1246

Abstract

ABSTRACT MSMEs have an important role in the Indonesian economy, contributing about 60 percent of GDP. But on the other hand, the expansion of SMEs around us is still relatively low. Based on the 2016 BPS economic survey, 63.72 percent of entrepreneurs stated that there were no plans to develop their businesses for various reasons. Moreover, the Covid-19 pandemic has made MSMEs increasingly sluggish because the demand for their product sales has decreased drastically. This service aims to empower and strengthen the business management of the Handy Craft Az Zahra Creation UKM located in Surabaya. In particular, this service focuses on understandingpartners'e mindset and capacity building regarding business management, strengthening branding, and online marketing/distribution. The activity method used is to explore and map problems through direct observation and interviews with partners. Then formulate a solution with a systems thinking approach which is realized in a structured mentoring and training program. The results of this service will provide increased knowledge and managerial skills for partners to improve product quality, manage demand, and develop their business in a sustainable manner. The impact of this service in the future is expected to be a model for similar SMEs, so that the solution framework designed can be duplicated by other SMEs to help business development.. Keywords: business management, online marketing, branding, training, systems thinking
MODEL VECHILE ROUTING PROBLEM WITH BACKHAULS TIME WINDOWS PADA PRODUSEN X DENGAN PERBAIKAN 2-OPT Granita Hajar; Muhammad Dzulfikar Fauzi; Nicko Nur Rakhmaddian; Nisa Isrofi
KAIZEN : Management Systems & Industrial Engineering Journal Vol 6, No 1 (2023)
Publisher : Universitas PGRI Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25273/kaizen.v6i1.12457

Abstract

Kue kering merupakan salah satu makanan ringan yang diminati oleh berbagai macam usia, mulai anak-anak hingga dewasa. Demand kue kering akan meningkat pada saat hari raya. Kue kering dapat dijadikan hadiah kepada teman, keluarga ataupun partner kerja. Menjamurnya pengusaha kue kering membuat para produsen harus meningkatkan kualitas pelayanan mereka. Salah satu cara peningkatan pelayanan dapat dilakuakan dari sisi pengiriman yang tepat waktu. Ketepatan waktu dalam pengiriman kue kering menjadi faktor yang penting untuk sebuah pengusaha, hal ini dikarenakan terkait dengan biaya, maka dengan menentukan rute yang tepat diharapkan dapat meminimalkan biaya. Dalam pengiriman kue kering dari satu pelanggan ke pelanggan lainnya harus memperhatikan time windows dari masing-masing pelanggan, selain itu juga memperhatikan kapasitas kendaraan. Dalam permasalahan ini, setelah mengantar kue kering ke pelanggan, kendaraan akan mengambil bahan baku kue di beberapa toko. Permasalahan ini dapat diselesaikan dengan Vehicle Routing Problem with Backhauls Time Windows (VRPBTW). Penelitian ini menjelaskan proses penentuan rute pengiriman kue dan pengambilan bahan baku dengan menggunakan Nearest Neighbour dan dilakukan perbaikan dengan 2-Opt. Hasil dari penelitian ini diperlukan tiga kendaraan untuk dapat melayani semua pelanggan menggunakan VRPBTW dengan total waktu tempuh 763.2 menit dan jarak tempuh 57.9 km.
Analisis Kesenjangan Performa Layanan – Harapan Konsumen pada Sebuah Usaha Pangkas Rambut di Malang Nicko Nur Rakhmaddian; Granita Hajar; Muhammad Dzulfikar Fauzi; Desita Nur Rachmaniar; Bunga Pasha Maulidina
MAMEN: Jurnal Manajemen Vol. 2 No. 2 (2023): April 2023
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/mamen.v2i2.1842

Abstract

Mbois Barbershop is MSME that provides hair cutting services and has been affected Covid-19 pandemic. Coinciding with the new-normal era, one way to increase the income Mbois barbershop is generate consumer loyalty. Consumer loyalty can achieve by improving service quality performance. The purpose this research is to analyze Gap between service industry performance and service expectations at Mbois barbershop and determine service improvements for Mbois barbershop. The benefit this research increase consumer loyalty, which can result in an increase the number of consumers. The research stages consist of determining the number samples, collecting questionnaire data, validity, and reliability testing, calculating Gap value, analyzing Cartesian diagrams, and business improvement. A total of 30 samples were used with random sampling method. Validity testing was conducted using Pearson correlation moment method and reliability testing using Cronbach's alpha method. Gap analysis was conducted using Cartesian diagram method and Gap value calculation. The results showed that all physical evidence variables fell into quadrant two, making it a priority for improvement, especially for attributes such as healthier hair after receiving services, cleanliness after haircuts, and no itching after haircuts. The recommended improvements are purchase hair tonic, Haircut Cape, and Neck Paper Tissue. The attributes that need to be reduced from service performance are in quadrant four, which includes the skill workers in handling visitor's requests from the responsiveness variable and the workers' display visitors as priority from the empathy variable. Suggestions for further research include conducting servqual analysis with nine Likert scales to obtain more objective consumer assessment. The suggestion for implementing improvements is to consider the cost of repairs.
A Combination of Transfer Learning and Support Vector Machine for Robust Classification on Small Weed and Potato Datasets Faisal Dharma Adhinata; Nur Ghaniaviyanto Ramadhan; Muhammad Dzulfikar Fauzi; Nia Annisa Ferani Tanjung
JOIV : International Journal on Informatics Visualization Vol 7, No 2 (2023)
Publisher : Politeknik Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30630/joiv.7.2.1164

Abstract

Agriculture is the primary sector in Indonesia for meeting people's daily food demands. One of the agricultural commodities that replace rice is potatoes. Potato growth needs to be protected from weeds that compete for nutrients. Spraying using pesticides can cause environmental pollution, affecting cultivated plants. Currently, agricultural technology is being developed using an Artificial Intelligence (AI) approach to classifying crops. The classification process using AI depends on the number of datasets obtained. The number of datasets obtained in this research is not too large, so it requires a particular approach regarding the AI method used. This research aims to use a combination of feature extraction methods with local and deep feature approaches with supervised machine learning to classify of small datasets. The local feature method used in this research is Local Binary Pattern (LBP) and Histogram of Oriented Gradients (HOG), while the deep feature method used is MobileNet and MobileNetV2. The famous Support Vector Machine (SVM) uses the classification method to separate two data classes. The experimental results showed that the local feature HOG method was the fastest in the training process. However, the most accurate result was using the MobileNetV2 deep feature method with an accuracy of 98%. Deep features produced the best accuracy because the feature extraction process went through many neural network layers. This research can provide insight on how to analyze a small number of datasets by combining several strategies
Analisis sentiment komentar Instagram bakal calon presiden menggunakan metode Support Vector Machine Alqis Rausanfita; Arip Ramadan; Muhammad Dzulfikar Fauzi; Qori Emalia Putri Mafidah; Emilia Ramona; Yudha Mahardika Putra
Tech-E Vol. 7 No. 1 (2023): The Tech-E Journal Vol. 7 No. 1 publishes research papers in such informatics:
Publisher : Fakultas Sains dan Teknologi-Universitas Buddhi Dharma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31253/te.v7i1.2289

Abstract

The rising number of Instagram user affecting higher number of comments appear on post especially Instagram accounts of Indonesia's 2024 presidential candidates that made it difficult to understand the public sentiment towards presidential candidate. Therefore, this research aims to classify Indonesian sentiment on Instagram comments of 2024 Indonesian presidential candidates using the Support Vector Machine method. The classified sentiment is divided into three classes, namely positive, negative, and neutral. The results shows that Sentiment Analysis of Comments on Instagram Posts of Indonesia's 2024 Presidential Candidates Using The Support Vector Machine Method has a good accuracy value of 89.41%. This results also obtain recall and precision values of 89% and 87% respectively.
Kombinasi Timestamp Nonce dan Nilai Salt pada Autentikasi Single Sign-On Rizky Fenaldo Maulana; Ardian Yusuf Wicaksono; Kharisma Monika Dian Pertiwi; Muhammad Dzulfikar Fauzi
BRILIANT: Jurnal Riset dan Konseptual Vol 8 No 4 (2023): Volume 8 Nomor 4, November 2023
Publisher : Universitas Nahdlatul Ulama Blitar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28926/briliant.v8i4.1389

Abstract

Single Sign-On atau SSO merupakan metode autentikasi tunggal dimana pengguna cukup melakukan autentikasi sekali untuk mengakses beberapa sistem atau aplikasi yang terdaftar. Proses autentikasi yang digunakan pada SSO menggunakan metode autentikasi klasik. Penyerang dapat mencuri data pengguna pada proses komunikasi autentikasi antara pengguna dan server, serangan ini disebut dengan Man In The Middle Attack (MITM). Nonce adalah tindakan untuk melindungi informasi pribadi dan rahasia serta nilai unik yang tidak akan diulang. Pada makalah ini mengusulkan metode autentikasi pada SSO dengan kombinasi algoritma timestamp nonce dan nilai salt. Kombinasi dari kedua algoritma tersebut akan menghasilkan sebuah nilai acak yang bersifat unik. Nilai unik yang dihasilkan tersebut akan digunakan untuk mengenkripsi nama pengguna dan kata sandi pada tahap autentikasi. Sehingga diharapkan dengan metode tersebut dapat mengamankan data pengguna dari pencurian data dan serangan MITM. Penerapan kombinasi algoritma Timestamp Nonce dan nilai salt dapat dijadikan salah satu alternatif pengamanan autentikasi pada sistem SSO. Selain itu, peneliti juga melakukan uji coba serangan MITM dengan melakukan pembacaan setiap paket data yang bertujuan mendapatkan nama pengguna dan kata sandi. Hasilnya adalah variabel nama pengguna dan kata sandi bersifat unik dan tidak bisa di dekripsi.
Sosialisasi Peningkatan Kepuasan Pelanggan pada Kelompok Usaha Bareng Raya Hajar, Granita; Fauzi, Muhammad Dzulfikar; Rakhmaddian, Nicko Nur; Matteo Ibastian
NUSANTARA Jurnal Pengabdian Kepada Masyarakat Vol. 3 No. 3 (2023): Agustus : Jurnal Pengabdian kepada Masyarakat
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/nusantara.v3i3.1519

Abstract

After the Covid-19 pandemic hit for two years, UMKM began to move to improve themselves. The pandemic has made UMKM owners feel their turnover has dropped drastically. One way to increase sales turnover is by increasing customer satisfaction. Customer satisfaction is one of the essential things that UMKM must pay more attention to, by fulfilling customer desires it will increase customer satisfaction and UMKM will gain customer loyalty. Partners in community service this time are several UMKM in the Bareng Raya area, Malang. So that in this community service program, there will be an increase in customer satisfaction by providing knowledge and training on customer satisfaction criteria. Several methods can be used in measuring customer satisfaction, one of which is Service Quality (Servqual). We socialize with partners regarding appropriate criteria to increase customer satisfaction. Partners already understand the meaning of customer satisfaction and the criteria that are expected to be applied in developing their business.
Penentuan Rute Pembukaan Gerai Baru dengan Vehicle Routing Problem with Time Windows Pendekatan Nearest Neighbor Hajar, Granita; Rachmaniar, Desita Nur; Fauzi, Muhammad Dzulfikar
Go-Integratif : Jurnal Teknik Sistem dan Industri Vol. 5 No. 01 (2024): Go-Integratif : Jurnal Teknik Sistem dan Industri
Publisher : Engineering Faculty at Universitas Singaperbangsa Karawang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35261/gijtsi.v5i01.11323

Abstract

The food and beverage industry are gaining significant attention among the public, as evidenced by the increasing number of food and drink outlets emerging. In some cities, there are even dozens of outlets due to the high level of enthusiasm among people. One particularly popular type of drink outlet currently is boba or bubble tea. Previous research has been conducted to identify potential locations for new outlets. Following the recommendations for new outlets, the research continued by determining the delivery routes for raw materials. The objective of this research is to establish new distribution routes for existing beverage outlets across several locations to minimize travel distance and transportation costs. This study utilizes the Vehicle Routing Problem with Time Windows (VRPTW), which is the most used VRP model in the industrial sector. The results of this research yielded two routes, with distances of 96.4 km and 35.7 km respectively, and travel times of 289.2 minutes and 163.5 minutes.
Self-Health Examination Pavilion (APKM) for Health Consultation Johan, Ahmad Wali Satria Bahari; Montolalu , Billy; T. Rasmana , Susijanto; Yusuf Wicaksono , Ardian; Dzulfikar Fauzi , Muhammad
Journal of Advances in Information and Industrial Technology Vol. 5 No. 2 (2023): Nov
Publisher : LPPM Telkom University Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52435/jaiit.v5i2.366

Abstract

The Self-Health Examination Platform (APKM) aims to help medical personnel reduce the usual initial examination procedures so that further examinations or consultations can be carried out immediately. The usual initial examinations that are carried out include measuring body weight, height, body temperature, blood pressure, oxygen levels in the blood, number of heart beats per minute, respiratory rate per minute, and an electrocardiogram to record heart activity. All measurements are carried out in one bridge and are equipped with an audio-visual guide. Measurement devices use equipment with a high level of precision and work automatically so that they can be used by ordinary people. However, the results of this examination need to be consulted with a doctor. In this research, it is proposed to develop APKM for telemedicine so that patients who have carried out independent examinations can consult directly with a doctor regarding the results of their examination.
Digitalisasi Bimbingan Konseling pada Sekolah Menengah Atas Muhammad Dzulfikar Fauzi; Maulana, Rizky Fenaldo; Wicaksono, Ardian Yusuf; Hajar, Granita; Al Faroby, Mohammad Hamim Zajuli
PaKMas: Jurnal Pengabdian Kepada Masyarakat Vol 5 No 1 (2025): Mei 2025
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/pakmas.v5i1.4100

Abstract

Guidance and Counseling (BK) has an important role in supporting the academic, social and emotional development of students in high school. However, recording and managing guidance and counseling services which are still done manually often creates obstacles, such as limitations in data retrieval, lack of privacy, and difficulties in maintaining student development on an ongoing basis. To overcome this problem, the use of digital systems in BK services is an effective solution. The BK digital system allows for more structured student data recording, faster access, as well as features such as counseling scheduling and student progress reports. This community service aims to build an application-based counseling guidance system that makes it easier to record counseling and violations committed by students. So far, counseling has been carried out by recording it in a counseling book, or if a customer commits it, it will be recorded on a violation card, which over time will fill the storage locker and it is also difficult to make mass data changes when a class changes guidance and counseling teachers. The counseling guidance application that has been created can meet the needs of guidance and counseling teachers for scheduling counseling and can see a brief description of the number of counseling activities in a particular month and can also print the results of the counseling