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Hanik Atus Sangadah
Politeknik Negeri Subang
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Pengukuran Risiko dan Mitigasi Risiko Menggunakan HOR (House Of Risk) Pada Industri Pengolahan Buah Pisang : Risk Measurement and Risk Mitigation Using HOR (House Of Risk) in Banana Fruit Processing Industry Andanu, Odi; Sangadah, Hanik Atus; Wulandari, Sri; Putri, Fina Pradika
Jurnal Teknologi Agro-Industri Vol. 11 No. 2 (2024): Jurnal Teknologi Agro-Industri
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Politeknik Negeri Tanah Laut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34128/jtai.v11i2.202

Abstract

Banana fruit is one type of fruit that grows well in the tropics. The total production of bananas has increased by 6.85% from 2020 to 2021. There are various potential industries that process banana derivative products, including banana chips in Kepahiyang Regency, Bengkulu. The relatively rapid development of banana chip SMEs is the basis for the need for research related to risk mitigation that may arise in the industry. Research data analysis was carried out using the House of Risk (HOR) method. The results of this study show that 22 risk sources and 14 risk mitigation alternatives are identified in the banana chips industry. From the results of the analysis, it is hoped that several risk mitigation alternatives that can be applied by the banana chips industry will be obtained. The results of the Effectiveness to Difficulty (ETD) rating obtained 3 top ranking results from risk mitigation, namely preparing and providing training for employees (M3) with a value of 20759.25, making planning and controlling raw material inventories more accurate (M10) with a value of 19866, and making and implementing good and correct banana chip production SOP (M4) with a score of 17726.
Penerapan Strategi Inovasi Terbuka Untuk Customer Engagement Usaha Kecil Menengah Produk Permen Susu Karamel Hanik Atus Sangadah
Paradigma Agribisnis Vol 6 No 1 (2023): Paradigma Agribisnis
Publisher : lembaga penelitian universitas swadaya gunung jati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33603/jpa.v6i1.8127

Abstract

ABSTRAKUKM merupakan pilar penting perekonomian Indonesia yang perlu terus dikembangkan, salah satunya dengan konsep digital atau proses digitalisasi. UKM yang telah menganut proses digitalisasi terbukti memiliki daya tahan lebih tinggi karena tidak gagap dalam mengubah arah jalan usahanya. Konsep digital dapat mendukung dalam strategi inovasi terbuka melalui keterlibatan konsumen untuk mengembangkan komponen customer relationship pada BMC.  Keterlibatan konsumen perlu diperhatikan karena turut berperan dalam meningkatkan loyalitas konsumen. Tujuan dari penelitian ini adalah untuk menentukan strategi inovasi terbuka yang dapat digunakan oleh unit usaha untuk mengembangkan customer relationship melalui keterlibatan konsumen. Empat dimensi customer engagement dibandingkan antara Mijari Milk dengan merek lain pada platform e-commerce Shopee yaitu; absorption, dedication, vigor, dan interaction. Penilaian kepuasan dilakukan menggunakan metode CSAT dengan menilai respon positif yang diberikan oleh konsumen dibanding dengan jumlah responden. Hasil yang didapatkan bahwa dari 52 responden merek lain didapatkan nilai CSAT sebesar 65%, 61%, 71 % dari segi rasa, harga, dan kualitas produk. Skor kepuasan konsumen untuk produk makanan berkisar 75%-85%. Unit usaha Ciwidey Berkah dapat mengambil ide dari masukan konsumen merek lain sebagai bagian dari strategi inovasi terbuka yaitu menentukan standar resep produknya untuk menjaga konsistensi rasa, dan mulai meningkatkan pelayanan di platform e-commerce. Kata kunci: customer engagement, customer relationship, CSAT, inovasi terbuka
The Influence Of Food Quality Improvement Assistance On Increasing The Welfare Of People's Farmers Fathurohman, Ferdi; Mukminah, Nurul; Rahayu, Wiwik Endah; Sangadah, Hanik Atus
Jurnal Ekonomi Teknologi dan Bisnis (JETBIS) Vol. 2 No. 4 (2023): Jurnal Ekonomi, Teknologi dan Bisnis
Publisher : Al-Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/jetbis.v2i4.60

Abstract

Feed is a very important factor in the world of animal husbandry. Subang Regency is one of the beef cattle breeding centers in West Java and even in Indonesia and occupies the top 5 beef cattle populations in Indonesia. In Subang Regency, 1,500 families depend on beef cattle and other livestock businesses for their income, with an average of 3 to 4 livestock per family. but breeders in Subang Regency only focus on conventional livestock production processes and have not touched modern livestock. so that the level of welfare of farmers in Subang Regency is still not optimal. The biggest cost for livestock in Subang Regency is still the high price of concentrate and forage feed. This research aims to increase the knowledge of beef cattle breeders through counseling and coaching regarding the management of beef cattle in terms of improving the quality of feed so that it has added value. The research was carried out in Cibogo District, Subang Regency from July to November 2022 using the focus group discussion, training and monev methods. The results of this study are that the feed problem at the smallholder farmer level is the poor quality of the feed due to the lack of knowledge of breeders on how to process and store feed. Processing and storage are applied at the farmer level, namely storing forage fodder using the silage method and increasing knowledge of feed management. Breeders who are members of a group of beef cattle and are able to develop institutional management with standards for the production and management of feed in the group. There is a positive and significant influence between the provision of assistance in making feed on increasing the welfare of farmers.
Strategi Minimasi Biaya Produksi Tahu Simadu Cicadas dengan Metode Aggregate Planning Fauzan, Muhamad Ridho; Sangadah, Hanik Atus; Baharta, Ridwan
Jurnal Optimalisasi Vol 11, No 2 (2025): Oktober
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jopt.v11i2.12675

Abstract

Tofu is a protein-rich product derived from soybeans and is in high demand in Indonesia. One of the tofu producers in Subang is PD. Berkah Jaya with the trade name “Tahu Simadu Cicadas”. Labor in the production of tofu at PD. Berkah Jaya uses 8 workers. Every production of PD. Berkah Jaya does not use production planning, but only relies on the number of incoming orders. The purpose of this study is to determine the cost minimization strategy based on the aggregate planning method. The stages carried out are forecasting, aggregate planning and making a Production Master Schedule (JIP). Forecasting used is the Single Moving Average (SMA) and Weighted Moving Average (WMA) methods. Aggregate planning used is the labor control method and the mixed method with overtime. The best forecasting based on the error rate can use the WMA method with an MSE value of 115,885 and a MAPE value of 3.20%. Cost minimization is achieved by the mixed method with overtime which incurs a cost of Rp 74.189,915  while the labor control method is higher at Rp 78.727.759. The JIP is made based on aggregate planning data for the mixed method with overtime. The number of workers to be used is 8 workers with 6 working days per week and the use of overtime as much as 7.33 hours or 1,276 packs of tofu for the next 3 months.
ANALISIS USAHA DAN REKOMENDASI STRATEGI PENGEMBANGAN TEFA Sangadah, Hanik Atus; Aprilliani, Fenny; Riyadi, Cica Putri; Dwi Atmala, Refira
Jurnal Pertanian Agros Vol 27 No 2 (2025): EDISI APRIL
Publisher : Fakultas Pertanian Universitas Janabadra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37159/jpa.v27i2.23

Abstract

Tefa (Teaching Factory) is a learning media developed to carry out production activities continuously.Tefa are developed by the Department of Agriculture to focus on Pineapple processing production activity such as  Pineapple Pie which is currently existing. The necessary effort to continue maintaing Tefa's existence and productivity is to formulate a Tefa development strategy. The method used to formulate Tefa's development strategy recommendations is started from Tefa’s current business analysis by looking at the Internal-External (IE) matrix. Followed by analysing internal and external factors from all actors involved in the supply chain. After the IFE-EFE matrix is compiled and assessed by experts, then a SWOT analysis will be carried out to obtain a list of strategy recommendations. Finally the priority order of strategies is determined by QSPM analysis. The results of the supply chain activity analysis show that the highest added value will be obtained by Tefa if it uses flow 2, namely buying raw materials directly from farmers. While the result of the priority recommendations for the development strategy is Tefa actively begins to compile and implement the 4P marketing mix marketing strategy.
Rekomendasi Strategi Perbaikan Kualitas Produk Melalui Analisis Tingkat Kepuasan Konsumen (Studi Kasus: Mijari Milk) : Recommendation Strategy for Improving Product Quality Through Analysis of Consumer Satisfaction Levels (Case Study: Mijari Milk) Sangadah, Hanik Atus; Cahyaputri, Bunga; Dwi Atmala, Refira
Jurnal Agroindustri Terapan Indonesia Vol. 2 No. 1 (2024): July 2024
Publisher : Department of  Agriculture, Subang State Polytechnic, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31962/jati.v2i1.188

Abstract

Kepuasan konsumen berkorelasi positif dalam menciptakan loyalitas konsumen. Pengukuran kepuasan akan menggambarkan posisi produk di mata konsumen terhadap beberapa atribut yang terkait dengan atribut produk. Tujuan dari penelitian ini ialah merekomendasikan strategi untuk meningkatkan kepuasan konsumen berdasarkan hasil penilaian tingkat kepuasan konsumen. Tingkat kepuasan yang tinggi pada akhirnya juga akan meningkatkan loyalitas konsumen. Tingkat kepuasan konsumen diukur dengan metode Customer Satisfaction Index (CSI), dimana konsumen akan memberikan penilaian terhadap tingkat kepuasan dan kepentingan atribut produk. Atribut produk Mijari Milk yang nilai meliputi warna, rasa, aroma, tekstur, desain kemasan, merek produk, bentuk produk, harga, dan kemasan produk. Hasil penilaian menunjukkan bahwa tingkat kepuasan konsumen sebesar 69,85% dan berada pada kategori puas. Sebagai upaya untuk mencapai tingkat kepuasan 100%, unit usaha dapat menerapkan beberapa strategi rekomendasi dari hasil analisis SWOT pada kuadran I yaitu menerapkan strategi Growth and Development. Adapun strategi rekomendasi terdiri dari (1) Inovasi produk baru olahan susu segar, (2) Produksi dengan memenuhi standar keamanan pangan, dan (3) Menciptakan saluran pemasaran baru.
Penerapan Strategi Inovasi Terbuka Untuk Customer Engagement Usaha Kecil Menengah Produk Permen Susu Karamel Sangadah, Hanik Atus
Paradigma Agribisnis Vol 6 No 1 (2023): Paradigma Agribisnis
Publisher : lembaga penelitian universitas swadaya gunung jati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33603/jpa.v6i1.8127

Abstract

ABSTRAKUKM merupakan pilar penting perekonomian Indonesia yang perlu terus dikembangkan, salah satunya dengan konsep digital atau proses digitalisasi. UKM yang telah menganut proses digitalisasi terbukti memiliki daya tahan lebih tinggi karena tidak gagap dalam mengubah arah jalan usahanya. Konsep digital dapat mendukung dalam strategi inovasi terbuka melalui keterlibatan konsumen untuk mengembangkan komponen customer relationship pada BMC.  Keterlibatan konsumen perlu diperhatikan karena turut berperan dalam meningkatkan loyalitas konsumen. Tujuan dari penelitian ini adalah untuk menentukan strategi inovasi terbuka yang dapat digunakan oleh unit usaha untuk mengembangkan customer relationship melalui keterlibatan konsumen. Empat dimensi customer engagement dibandingkan antara Mijari Milk dengan merek lain pada platform e-commerce Shopee yaitu; absorption, dedication, vigor, dan interaction. Penilaian kepuasan dilakukan menggunakan metode CSAT dengan menilai respon positif yang diberikan oleh konsumen dibanding dengan jumlah responden. Hasil yang didapatkan bahwa dari 52 responden merek lain didapatkan nilai CSAT sebesar 65%, 61%, 71 % dari segi rasa, harga, dan kualitas produk. Skor kepuasan konsumen untuk produk makanan berkisar 75%-85%. Unit usaha Ciwidey Berkah dapat mengambil ide dari masukan konsumen merek lain sebagai bagian dari strategi inovasi terbuka yaitu menentukan standar resep produknya untuk menjaga konsistensi rasa, dan mulai meningkatkan pelayanan di platform e-commerce. Kata kunci: customer engagement, customer relationship, CSAT, inovasi terbuka
Co-Authors Cahyaputri, Bunga Desy Triastuti Dwi Atmala, Refira Elisa Anggraeni Fathurohman, Ferdi Fauzan, Muhamad Ridho Fenny Aprilliani Fina Pradika Putri Machfud Machfud Nurul Mukminah Odi Andanu Rahmadini Payla Juarsa Ridwan Baharta Riyadi, Cica Putri Safitri, Laras Sirly Sri Wulandari Wiwik Endah Rahayu Wiwik Endah Rahayu ‪Irna Dwi Destiana