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All Journal Intiqad: Jurnal Agama dan Pendidikan Islam Jurnal Akuntansi dan Pajak Jurnal SOLMA Journal of Economic, Bussines and Accounting (COSTING) Maneggio: Jurnal Ilmiah Magister Manajemen Hasil Pengabdian Kepada Masyarakat Misykat al-Anwar Jurnal Kajian Islam dan Masyarakat Martabe : Jurnal Pengabdian Kepada Masyarakat Al-Muaddib : Jurnal Ilmu-Ilmu Sosial & Keislaman NUSANTARA : Jurnal Ilmu Pengetahuan Sosial At-Tawassuth: Jurnal Ekonomi Islam Jurnal Humaniora : Jurnal Ilmu Sosial, Ekonomi dan Hukum Pena Justisia: Media Komunikasi dan Kajian Hukum Jurnal Pendidikan dan Konseling RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL Ihsan: Jurnal Pengabdian Masyarakat Aghniya: Jurnal Ekonomi Islam International Journal Of Science, Technology & Management (IJSTM) Al-Sharf: Jurnal Ekonomi Islam International Journal of Business, Economics, and Social Development JURNAL MANAJEMEN AKUNTANSI (JUMSI) Jurnal Ekonomi Proceeding International Seminar of Islamic Studies Journal of International Conference Proceedings Pandawa : Pusat Publikasi Hasil Pengabdian Masyarakat UPMI Proceeding Series Journal IIJSE El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Harmoni Sosial : Jurnal Pengabdian Dan Solidaritas Masyarakat Masyarakat Berkarya: Jurnal Pengabdian dan Perubahan Sosial Pelayanan Unggulan: Jurnal Pengabdian Masyarakat Terapan Dinamika Sosial: Jurnal Pengabdian Masyarakat Dan Transformasi Kesejahteraan Solusi Bersama : Jurnal Pengabdian Dan Kesejahteraan Masyarakat Journal of Ekonomics, Finance, and Management Studies
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The Influence of Islamic Business Ethics and Service Quality on Customer Satisfaction (Case Study of Dina Muslimah Salon) Naila Putri; Riyan Pradesyah
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 2 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i2.6662

Abstract

The rapid growth of business in Indonesia encourages entrepreneurs to innovate and compete in attracting consumers. One of the emerging sectors is Sharia-based businesses, including Muslimah beauty salons. These salons adhere to Islamic principles, such as using halal products and providing services according to Sharia guidelines. However, many still face challenges related to service quality and the implementation of Islamic business ethics, which impact customer satisfaction. This study analyzes the influence of Islamic business ethics and service quality on customer satisfaction at Salon Muslimah Dina. A quantitative approach was used with multiple linear regression analysis. Data were collected through questionnaires distributed to salon customers. The regression results show that Islamic business ethics and service quality significantly affect customer satisfaction, with an R Square value of 0.795, indicating that 79,5% of customer satisfaction can be explained by these variables. The ANOVA test confirms the model's significance with an F-value of 120.171 and a significance level of 0.000. Furthermore, regression coefficients indicate that service quality has a more dominant influence (B = 0.437, p < 0.05) than Islamic business ethics. These findings contribute to customer satisfaction theories in Sharia-based businesses and provide practical insights for business owners to improve Islamic-based services. By consistently applying Islamic business ethics and enhancing service quality, Muslimah salons can maintain customer loyalty and strengthen their competitive advantage. Future research may explore other factors influencing customer satisfaction, such as pricing strategies, marketing approaches, and service innovation in the halal beauty industry.
The Influence of Non-Cash Payments and Transaction Costs on Sharia Bank Customer Loyalty in Using M-Banking Riyan Pradesyah; Munawaroh Munawaroh; Rizqy Fadhlina Putri
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 3 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i3.7215

Abstract

Although m-banking offers convenience and efficiency, challenges appear when cost transaction rated too high by customers, which can reduce satisfaction them. In addition, the effectiveness feature payment non-cash in increase experience users also need evaluated. If the customer feels No satisfied with fees charged​ or available features, they​ Possible will switch to competitors. Research This aiming for analyze connection between second factor and its impact to loyalty Islamic bank customers. Research This aiming for analyze influence variable payment non-cash (X1), variable cost transaction (X2) against loyalty Islamic bank customers in using M-banking (Y). The research conducted using approach quantitative, with use application SmartPLS in data processing is carried out. Data obtained from results distribution questionnaire conducted​ to Respondent research, with method share google form to Respondent research. The results obtained that in a way partial There is influence significant variable X1 against Y is 52.39%, then variable X2 against Y has influence in a way significant by 19.80%. Then in a way simultaneous variable Payment Non-cash (X1), and Transaction Cost Variables (X2) can influence variable Loyalty of Sharia Bank Customers in Using M-Banking (Y) strong amounting to 77%, and the remaining 23 % is influenced variable others who don't under review in study.
Islamic Law and Fraud Eradication Strategy in Islamic Financial Institutions Riyan Pradesyah; Nawir Yuslem; Chuzaimah Batubara
Pena Justisia: Media Komunikasi dan Kajian Hukum Vol. 23 No. 002 (2024): Pena Justisia (Special Issue)
Publisher : Faculty of Law, Universitas Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study examines the law and strategy to eradicate fraud in Islamic financial institutions, which are important institutions in the sharia-based economy. Fraud, which includes various fraudulent acts such as manipulation of financial statements and abuse of authority, can damage the reputation and sustainability of financial institutions. Therefore, a thorough understanding of the laws governing Islamic financial institutions, including the Sharia Banking Law and regulations from the Financial Services Authority (OJK), is essential in efforts to prevent and counter fraud. The fraud eradication strategy proposed in this study involves several approaches. First, the implementation of a comprehensive internal control system, including periodic internal and external audits, to ensure transparency and accountability. Second, increasing awareness and ethical training for employees, so that they are better able to recognize and prevent fraud. Third, the use of information technology, such as early detection systems and data analysis, which can identify suspicious patterns in financial transactions. This research emphasizes the importance of collaboration between Islamic financial institutions, regulators, and the public to build a safe and transparent ecosystem. Thus, efforts to eradicate fraud not only protect institutional assets, but also strengthen public trust in the Islamic financial system. The results of this research are expected to provide insight for policy makers and practitioners in developing more effective strategies in eradicating fraud.
Edukasi Menabung Sejak Dini Sebagai Upaya Meningkatkan Literasi Keuangan Syariah pada Anak Sekolah Dasar Selci Putri Suriani Siregar; Riyan Pradesyah
Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kesejahteraan Vol. 2 No. 4 (2025): Desember : Dinamika Sosial : Jurnal Pengabdian Masyarakat dan Transformasi Kese
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/dinsos.v2i4.2577

Abstract

The implementation of the Independent Community Service Program (KKN) of the University of Muhammadiyah North Sumatra in 2025 was placed at SD Negeri 102028 Sei Parit, located in Sei Rampah District, Serdang Bedagai Regency. This activity aims to instill the habit of saving from an early age in elementary school students as an effort to improve Islamic financial literacy in order to form a character of thrift, responsibility, and financial intelligence. The method used is an interactive learning approach through educational stories, games, learning videos, and mini banking simulations. The results of the activity show that students have a better understanding of the importance of saving, managing pocket money, are able to explain the benefits of saving in their own words, and are encouraged to start saving habits, both at home and at school. Early savings education has proven effective in fostering awareness of wise and future-oriented money management and is expected to become an applicable model for Islamic financial literacy learning at the elementary school level.