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All Journal Intiqad: Jurnal Agama dan Pendidikan Islam Jurnal Akuntansi dan Pajak Jurnal SOLMA Journal of Economic, Bussines and Accounting (COSTING) Maneggio: Jurnal Ilmiah Magister Manajemen Hasil Pengabdian Kepada Masyarakat Misykat al-Anwar Jurnal Kajian Islam dan Masyarakat Martabe : Jurnal Pengabdian Kepada Masyarakat Al-Muaddib : Jurnal Ilmu-Ilmu Sosial & Keislaman NUSANTARA : Jurnal Ilmu Pengetahuan Sosial At-Tawassuth: Jurnal Ekonomi Islam Jurnal Humaniora : Jurnal Ilmu Sosial, Ekonomi dan Hukum Jurnal Pendidikan dan Konseling RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL Ihsan: Jurnal Pengabdian Masyarakat Aghniya: Jurnal Ekonomi Islam International Journal Of Science, Technology & Management (IJSTM) Al-Sharf: Jurnal Ekonomi Islam International Journal of Business, Economics, and Social Development JURNAL MANAJEMEN AKUNTANSI (JUMSI) Jurnal Ekonomi Proceeding International Seminar of Islamic Studies Journal of International Conference Proceedings Pandawa : Pusat Publikasi Hasil Pengabdian Masyarakat UPMI Proceeding Series Journal IIJSE El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Harmoni Sosial : Jurnal Pengabdian Dan Solidaritas Masyarakat Masyarakat Berkarya: Jurnal Pengabdian dan Perubahan Sosial Pelayanan Unggulan: Jurnal Pengabdian Masyarakat Terapan Dinamika Sosial: Jurnal Pengabdian Masyarakat Dan Transformasi Kesejahteraan Solusi Bersama : Jurnal Pengabdian Dan Kesejahteraan Masyarakat Journal of Ekonomics, Finance, and Management Studies STARLA : Jurnal Pengabdian Masyarakat
Pradesyah, Riyan
Universitas Muhammadiyah Sumatera Utara
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Mechanical Engineering Physics Public Health Social Sciences Transportation Other

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CUSTOMER RELATIONSHIP MANAGEMENT IN MAINTENING AND INCREASING THE NUMBER OF CUSTOMERS Riyan Pradesyah; Winda Saputri
Proceeding International Seminar of Islamic Studies INSIS 3 (February 2022)
Publisher : Proceeding International Seminar of Islamic Studies

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Abstract

The development of financial institutions is currently experiencing a significant increase, this can be seen from the increase in the number of offices of financial institutions, especially in Islamic banking. This development is certainly a challenge for financial institutions, to maintain the customers they have. However, there are also many Islamic financial institutions, especially Islamic banks that have lost their customers for various reasons. In this study, it has a specific goal , namely to see whether Islamic banks have implemented Customer Relations Management in maintaining and increasing the number of their customers. The object of research in this research is Bank Sumut KCPsy Multatuli. The method used for the completion of the research is descriptive qualitative. The results obtained, that Bank SUMUT KCPSy has implemented Customer Relationship Management, namely in the dimensions of people, processes and technology, so that many customers feel comfortable with the services provided at Bank SUMUT KCPSy Multatuli.Keywords: Customer Relationship Management, Customers, Loyalty
THE CONCEPT OF ONLINE BUYING IN SHARIAH ECONOMY Abdul Hadi Ismail; Riyan Pradesyah
Proceeding International Seminar of Islamic Studies INSIS 3 (February 2022)
Publisher : Proceeding International Seminar of Islamic Studies

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Abstract

Buying and selling is an activity that is often carried out by humans, where currently buying and selling has undergone a model development. Previously, buying and selling had to meet directly between the seller and the buyer, but at this time buying and selling can be done virtual or online. This is what is now in the public spotlight, where a lot of fraud is carried out on the results of buying and selling online, there are many cases that occur, such as the difference between the goods in the online store and the fact that the ordered goods do not arrive, the ordered goods are defective and so on. The research method in this article uses a literature review, where researchers look for sources related to the concept of buying and selling, then describe them and narrate them in research principles. The results obtained, that everyone wants the renewal of the activities carried out, including buying and selling. In Islamic Economics, the concept of buying and selling online can be used, it just has to comply with the sharia that has been regulated, upholding honesty, goods sold are not forbidden in Islam, there is a willingness between the seller and the buyer, and trustworthiness. This is what must be applied in online buying and selling activities according to the perspective of Islamic economics.Keywords: Shariah Economics, Buying and Selling Online
Mui Monitoring Analysis (Case Study Of Sharia Hotel, City Of Medan) Riyan Pradesyah; AL Bara
Proceeding International Seminar of Islamic Studies INSIS 1 (December 2019)
Publisher : Proceeding International Seminar of Islamic Studies

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Abstract

This study supports the view of the surveillance system carried out by the Indonesian Ulema Council (MUI), in Medan City. Along with the development of the sharia system that is applied to institutions or companies, making the sharia system very attractive to the public, because it has a very large market. The application of sharia principles has now added to the world of tourism, especially in sharia hotels, operating on the basis of sharia principles. Many hotels now apply sharia principles, becoming the principle of society about the purity of sharia principles themselves. To continue to maintain the purity of sharia principles applied in sharia hotels, the role of MUI is very important in the development and supervision of sharia principles in sharia hotels.               This type of research is a qualitative research with descriptive research. To get maximum results, researchers used the interview method for MUI related to the surveillance system conducted by MUI to continue to improve the purity of sharia principles. The author will also discuss the literature on the MUI supervision system related to sharia hotels.
TREND OF SHARIA BANKING FINANCIAL PERFORMANCE IN THE PANDEMIC TIME COVID 19 Riyan Pradesyah; Santiyana Putri
Proceeding International Seminar of Islamic Studies INSIS 2 (January 2021)
Publisher : Proceeding International Seminar of Islamic Studies

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Abstract

The purpose of this study was to determine the level of financial performance and the level of profitability ratios of Islamic people's finance banks using the ratio of Return On Asset (ROA) and Return On Equity (ROE). The ROA ratio is calculated by comparing net income to the company's total assets. Meanwhile, ROE is calculated by comparing net income to the company's total equity. The research method used is quantitative method.              The results showed that in terms of profitability, the financial ratio Return on Assets (ROA) with the lowest ROA prediction in 2021 is 2.21%. And the trend of forecasting the performance of Islamic banking in 2019-2021 in terms of profitability, the Financial Ratio Return on Equity (ROE) is also predicted to decline in 2020 but in 2021 the financial ratio ROE is reduced to be able to rise again with a better ROE than 2020, which is 21 , 15%. Keywords: Trend Analysis, Financial Performance, ROA, ROE
MOSQUE FINANCIAL MANAGEMENT IN THE PANDEMIC COVID 19 Al Bara; Riyan Pradesyah
Proceeding International Seminar of Islamic Studies INSIS 2 (January 2021)
Publisher : Proceeding International Seminar of Islamic Studies

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Abstract

The financial management of mosques is not something new, but now the community has started to develop it. The mosque's finances were previously only used for mosque operations, but are now starting to be developed. This was done, because of the large number of mosque funds that were not used, and this was what made the community take the initiative to develop these funds to be productive. Research isqualitative research with a descriptive approach. Data collection used is documentation, by collecting literature related to the research theme. The results obtained, that now many mosques are producing funds to help and develop the economy of the community around the mosque. The method used in community economic development is by providing financing to the surrounding community, using sharia principles or a profit sharing system. Then there are those who use the mosque yard to make hydroponic plants, then the plants are sold, and other things.Keywords: Mosque Finance, Mosque Management, Mosque
Analysis Of The Management Of Productive Zakat At The Muhammadiyah, City Of Medan AL Bara; Riyan Pradesyah
Proceeding International Seminar of Islamic Studies INSIS 1 (December 2019)
Publisher : Proceeding International Seminar of Islamic Studies

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Abstract

The purpose of this study is to look at the productive zakat fund system in the Muhammadiyah zakat institution in Medan. Management of zakat is currently still causing controversy. Where, the distribution of zakat funds is still less effective. Zakat management institutions show a lack of transparency and accountability in performance. The principle of justice is something that must be upheld.Where, justice in question is able to manage and distribute zakat funds appropriately and quickly. The implementation of zakat in alleviating poverty and improving the economy should be immediately relocated through improving the performance of the zakat institution itself. Because the role of zakat on the lives of the mustahik is very strategic if managed wisely.Developing productive zakat which is supposed to be one alternative in alleviating poverty, is now a funding given to the community. In fact, productive zakat is the provision of funds to mustahik or poor people, in economic development, not the provision of funding which must be returned to the zakat institution. So for that, here the researcher wants to see the concept of productive zakat giving at the Muhammadiyah zakat institute in Medan.This research will be carried out for 3 months and will conduct observations and conduct interviews directly at the Muhammadiyah Zakat Institute in Medan. To achieve the results of this research, this research uses a descriptive qualitative research method in which the researcher is directly involved actively meeting, observing, and interviewing participants to uncover the strategies of managing productive zakat in poverty alleviation, with a case study of the Muhammadiyah Zakat Institute, Medan City.
Fraud in Financial Institutions Riyan Pradesyah; Nawir Yuslem; Chuzaimah Batubara
Journal of International Conference Proceedings (JICP) Vol 4, No 2 (2021): Vol 4, No 2 (2021): Proceedings of the 10th International Conference of Project
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v4i2.1257

Abstract

Fraudulent acts in financial institutions have often occurred, there are even some financial institutions who try to clarify related to the frauds that occur in these financial institutions. This study describes fraudulent acts that occur in conventional financial institutions, by taking data from the official websites of each financial institution, by reading reports Good Corporate Governance (GCG) of banks. Data collection from 2015-2019. The research conducted is descriptive quantitative research, where the researcher only describes the data obtained from the source. The results of the study found that there were fraudulent acts in financial institutions that experienced a decrease and an increase in tone. The results of the analysis carried out, that financial institutions need to understand the dangers of fraud in human resources, in order to prevent fraud from an early stage.
Analisis Faktor-Faktor Yang Mempengaruhi Kualitas Pelayanan Pada PT. Pos Indondesia (Persero) Sumatera Utara Tutri Mawar Aqdilla; Riyan Pradesyah
Jurnal Manajemen Akuntansi (JUMSI) Vol 2, No 4: 2022
Publisher : Universitas Labuhanbatu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36987/jumsi.v2i4.3238

Abstract

In meeting the needs and desires will achieve a high level of Service. Quality of Service is a dynamic condition and relates to products, services, people, processes and the environment that meet or exceed expectations. Service quality also has the expected level of excellence and control over the level of excellence and can meet the desires and needs.The purpose of this study is to determine the factors that affect the quality of service at PT. Pos Indonesia (Persero) North Sumatra.The sample in this study as many as 100 employees who are in PT. Pos Indonesia (Persero) North Sumatra. This study was collected through questionnaires processed and dynamic by using multiple regression. Then do the reward test used in the validity test by using the Corrected Item Total and reliability test in using Cronbach Alpha.To test the hypothesis in this study.This research uses t test, f test, and determination test. The results in this study indicate that there is a positive and significant influence variable variable reward to variable salary indicated thitung (7.891) > ttable (1.660) with a significant value of 0.000 < 0.05, positive and significant influence variable salary to variable quality of Service indicated by thitung (7.247) > ttable (1.660) with a significant value of 0.000 < 0.05, and simultaneously indicate that reward, salary and quality of Service indicated by the value Fhitung (189.572) > ftable (3.08) with a significant rate of 0.000. Furthermore, the value of R square is equal to 0.796 or 7.96%. The rest is influenced by variables that are not examined in this study.
FACTORS AFFECTING STUDENT REGISTRATION IN THE MBKM PROGRAM OVERSEAS STUDENT EXCHANGE Fatimah Sari Siregar; Muhammad Shareza Hafiz; Riyan Pradesyah
Proceeding International Seminar of Islamic Studies INSIS 4 (November 2022)
Publisher : Proceeding International Seminar of Islamic Studies

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Abstract

This study aims to Test the Factors That Affect Student Participants in Participating in the MBKM Overseas Student Exchange Program, the variables to be tested are language readiness, intellectual, emotional and spiritual skills towards student participants in the MBKM program for foreign student exchange. Where at this time, Indonesia continues to innovate in the world of education, in order to get human resources that are forgiven, and have international competitiveness. Therefore, it is necessary to know the variables that can affect student interest in participating in the MBKM program, especially in overseas student exchanges. The analytical tool used in the study was SmartPLS, as for the results obtained that there was a significant influence of language readiness on student participation in the MBKM program. There is a significant influence of intellectual skills on student participation in the MBKM program. There is a significant emotional influence on student participation in the MBKM program.
RELATIONSHIP OF CAPITAL ADEQUECY RATIO (CAR), FINANCING TO DEPOSIT RATIO (FDR), NON PERFORMING FINANCING (NPF), AND RETURN ON ASSET (ROA) USING VECTOR AUTOREGRESSION (VAR) METHOD Riyan Pradesyah; AL Bara
Proceeding International Seminar of Islamic Studies INSIS 4 (November 2022)
Publisher : Proceeding International Seminar of Islamic Studies

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Abstract

This study aims to see the relationship and influence between the variables Capital Adequecy Ratio (CAR), Financing to Deposit Ratio (FDR), Non Performing Financing (NPF), and Return On Asset (ROA), using the Vector Autoregression (VAR) method. The data used in this study is data on the financial statements of Islamic banks in Indonesia, starting from January 2016 to December 2021. As for the results obtained by the Granger Causality test, it was obtained that there is a reciprocal relationship between CAR, FDR, NPF and ROA, this is seen from the results of the Granger Causality Test, where the F-statistical value and Probability are not equal to 0. While simultaneously CAR, FDR, NPF affected ROA by 22.47%, this was seen from the results of the Variance Decomposition test. Keywords: CAR, FDR, NPF, ROA
Co-Authors Abdul Hadi Ismail Abdul Hadi Ismail Ade Julia Sari Al Bara Al Bara AL Bara AL Bara Al Khowarizmi Albara Albara Albara Amini Asmawarna Sinaga Asmawarna Sinaga Aulia Rahman Aulia Syarif Nasution Basithul Armi Chica Febrian Syaputri Chuzaimah Batubara Chuzaimah Batubara Cut Ernita Julistia Cut Zuriana Deery Anzar Susanti Dina Zulfa Ofera Fatimah Sari Siregar Ferry Ardiansyah Harahap Filyana Sabhina Firqin Fuad Furqan Uki Hadi Ismail, Abdul Hadi Sahputra Panggabean Hasibuan, Melisa Zuriani Khairunnisa , Khairunnisa Khairunnisa M. Radian Syah Muhammad Fadhil Al-Irsyad Muhammad Iqbal Muhammad Radian syah Muhammad Shareza Hafiz Muhammad Shareza Hafiz Muhammad Yusuf Imfazu Munawaroh Munawaroh Munawaroh Munawaroh Nabila Ardini Nadya Fardha Lubis Naila Putri Nawir Yuslem Nur Aulia Nurman Ginting Nurul Irvin Fauziah Nurul Irvin Fauziah Rizqy Fadhlina Putri Rizqy Fadhlina Putri Romi Adi Putra Safira Khoirunnisa Sahyu Siregar Santiyana Putri Sarah Mutia Pane Selci Putri Suriani Siregar Septiara Dwi Mariska Sri Fitri Wahyuni Sri Fitri Wahyuni Sri Fitria Jayusman Surya Akbar Tutri Mawar Aqdilla Widya Aulia Siregar Winda Saputri Yuyun Triandhini