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All Journal Jurnal Ilmiah Manajemen Kesatuan Coopetition : Jurnal Ilmiah Manajemen Jurnal Syntax Transformation Journal of Management - Small and Medium Enterprises (SME's) International Journal of Social Science and Religion (IJSSR) ABDI MOESTOPO: Jurnal Pengabdian pada Masyarakat International Journal of Qualitative Research International Journal of Application on Economics and Business Baileo: Jurnal Sosial Humaniora Danadyaksa: Post Modern Economy Journal Publika : Jurnal Ilmiah Administrasi dan Kebijakan Publik
Rachmatsyah, T. Herry
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Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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The Paradox of Digital Electoral Governance: The Role of SILON-SIPOL-SIREKAP in Indonesia’s Electoral Accountability Albahori, Albahori; Sunarto, Sunarto; Djatmika, Gatot Hery; Rachmatsyah, T. Herry
Danadyaksa: Post Modern Economy Journal Vol. 3 No. 2 (2026): Post Modern Economy Journal
Publisher : Yayasan Pendidikan Islam Bustanul Ulum Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69965/danadyaksa.v3i2.255

Abstract

This study examines Indonesia's digital electoral governance systems—SILON, SIPOL, and SIREKAP—designed to uphold the constitutional principles of direct and fair elections (LUBER-JURDIL). SILON demonstrated an efficiency of 80% in processing candidate lists, achieving 30% compliance with female representation. SIPOL reduced administrative errors by 40%; however, systemic challenges remain. SIREKAP encountered a 12% discrepancy in vote recapitulation in rural areas such as Ogan Komering Ilir, mainly due to offline data entry bottlenecks (KPUD Sumsel, 2024). These issues illustrate Heeks' (2001) concept of the "design-reality gap," where failures arise not from technical inadequacies but from misalignments between digital systems and decentralized institutional contexts. SIPOL's dependence on manual submissions from 18 political parties resulted in delays, highlighting the phenomenon of "automation theater" (Warburton & Aspinall, 2019)—a superficial digitalization that obscures underlying bureaucratic inefficiencies. The contrast between urban and rural areas is significant. While SIREKAP's blockchain protocols ensured 89% transparency in urban precincts, they faltered in 31% of rural locations due to analog errors (KPU Technical Guideline No. 15/2023). In conservative regions such as Lahat, only 24% of candidate placements were female, despite SILON's gender quotas, indicating the presence of sociocultural barriers. The findings suggest the need for hybrid models that blend digital precision with grassroots engagement, as evidenced by KPUD Sumsel's literacy campaigns, which reduced SIREKAP discrepancies from 18% to 12%. Ensuring sustainable electoral integrity necessitates addressing institutional misalignments alongside technological advancements
Penerapan Pendekatan ABCD (Asset Based Community Driven) dalam Pemberdayaan Ekonomi Perempuan Rachmatsyah, T. Herry; Soemartono, Triyuni; Djatmika, Gatot Hery; Sukmana, Pandji
ABDI MOESTOPO: Jurnal Pengabdian Pada Masyarakat Vol 9, No 1 (2026): Januari 2026
Publisher : Universitas Prof. Dr. Moestopo (Beragama)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32509/abdimoestopo.v9i1.6276

Abstract

This study aims to implement and evaluate the effectiveness of the Asset-Based Community Driven approach in empowering women economically within local communities. This approach positions community assets as the primary foundation for creating sustainable social and economic transformation. The project was implemented using a participatory, descriptive qualitative research design, divided into five main stages: community asset mapping, collective vision development, action planning, resource organization, and implementation and reflection. All stages actively involved women in the process of identifying strengths, developing business plans, and implementing economic activities based on local potential. Program results indicate a significant increase in women's awareness of their own and their community's potential, the emergence of new locally-based leadership, and increased economic capacity, including digital literacy and small business management skills. Furthermore, the program also resulted in the formation of a solidarity-based business network among women who support each other. These findings confirm that the ABCD approach is capable of promoting empowerment rooted in the internal strengths of the community, and not simply the transfer of knowledge or economic assistance. This approach is relevant for replication as an alternative model for more inclusive, sustainable, and gender-equitable development.
E-Recovery Service Quality and E-Loyalty in Indonesian Online Travel Agents Subandi; Simarmata, Juliater; Sihombing, Sarinah; Rachmatsyah, T. Herry
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 6 (2025): JIMKES Edisi November 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i6.4463

Abstract

Indonesia’s travel industry has undergone rapid digital transformation, with online travel agents  emerging as key platforms due to increasing internet penetration, improved digital infrastructure, and rising consumer demand for fast and convenient travel services. This shift has intensified competition, making service quality and effective recovery mechanisms critical for maintaining customer loyalty. This study aims to empirically analyze the effect of e-recovery service quality on e-loyalty, mediated by e-service recovery satisfaction and e-trust among online travel agent customers in Indonesia. Using a descriptive quantitative approach, the study employed SEM-PLS with SmartPLS 3.0 and SPSS 23, involving 150 purposively sampled respondents. The results reveal that e-recovery service quality positively affects e-loyalty, e-service recovery satisfaction, and e-trust. Additionally, e-service recovery satisfaction positively influences e-trust, and e-trust positively impacts e-loyalty. However, e-service recovery satisfaction does not directly affect e-loyalty. In terms of mediation, e-trust partially mediates the relationship between e-recovery service quality and e-loyalty, while e-service recovery satisfaction does not mediate this relationship. Managerially, the study suggests that online travel agent managers should improve compensation policies, such as providing vouchers or points, and enhance service recovery features to ensure quick, user-friendly, and informative problem resolution.
Implementasi Aplikasi SAKTI dalam Pengelolaan Keuangan APBN di Direktorat Jenderal Haryanto, Haryanto; Soemartono, Triyuni; Rachmatsyah, T. Herry
Publika: Jurnal Ilmiah Administrasi dan Kebijakan Publik Vol 11, No 2 (2025)
Publisher : Universitas Prof. Dr. Moestopo (Beragama)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32509/publika.v11i1.6082

Abstract

This study aims to conduct an in-depth evaluation of the implementation of digitalization policies in state financial management through the application of the Institutional-Level Financial Application System (SAKTI) within the Directorate General of Regional Financial Development. This initiative is intended to enhance transparency, accountability, and efficiency in managing the State Budget (APBN). Using a descriptive qualitative approach, the study examines the implementation of SAKTI based on George C. Edwards III’s policy implementation theory, which emphasizes communication, resources, disposition, and bureaucratic structure. The findings indicate that SAKTI has had a positive impact, particularly in improving administrative efficiency, the accuracy of transaction recording, and the ease of financial monitoring and reporting. Nevertheless, several challenges persist, including communication barriers, limited resources, and bureaucratic resistance. Therefore, it is necessary to strengthen policy dissemination efforts, provide continuous training for human resources, and improve technological infrastructure to ensure the more effective and sustainable implementation of SAKTI in supporting a more transparent and accountable state financial governance.
The Influence of Transformational Leadership, Work Culture, and Human Resource Quality on Employee Performance at the Ministry of Defense of the Republic of Indonesia: A Study in the Field of Planning Sianturi, Christopher H.; Maryani, Dedeh; Soemartono, Triyuni; Rachmatsyah, T. Herry
Coopetition : Jurnal Ilmiah Manajemen Vol. 17 No. 1 (2026): Coopetition : Jurnal Ilmiah Manajemen
Publisher : Program Studi Magister Manajemen, Institut Manajemen Koperasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/a2jey990

Abstract

The Ministry of Defense of the Republic of Indonesia (Kemhan RI) is required to ensure optimal employee performance in the face of an increasingly complex strategic defense environment. Various factors, including transformational leadership, work culture, and the quality of human resources influence this performance. This study aims to analyze the influence of these three variables on employee performance within the Ministry of Defense of the Republic of Indonesia. The study employs a mixed methods approach by integrating quantitative and qualitative data to achieve a comprehensive understanding. The study population consists of 227 employees, with a sample of 145 respondents selected via random sampling using the Slovin formula. Data were collected through questionnaires and interviews, then analyzed using SPSS 24 via validity and reliability tests, t-tests, and simple regression. The results indicate that transformational leadership, work culture, and human resource quality significantly influence employee performance. These findings confirm that improving performance requires an integrated approach through strengthening leadership, fostering an adaptive work culture, and continuously enhancing human resource competencies. This study recommends that the Indonesian Ministry of Defense develop transformational leadership programs, strengthen a collaborative work culture, and improve human resource quality through continuous training to support organizational performance effectiveness.
Co-Authors Abdulrohim, Dodi Albahori, Albahori Albahori, M. Besse Hartati Budiharjo Djatmika, Gatot Hery Djatmiko, Gatot Hery Effendy, Khasan Harry Nenobais Haryanto Haryanto Juliater Simamarta Manohara, Niken Marwan, Jubery Maryani, Dedeh Mega, Zahera Nugroho, Ferid Paiman Raharjo Ruhati, Dessy Sarinah Sarinah Sianturi, Christopher H. Simbolon, Pesta Evaria Subandi Sukmana, Pandji SUNARTO Sunarto Sunarto Triyuni Soemartono Tumpal, Roy