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Analisis Implementasi Sistem Monitoring dan Evaluasi Pada Dinas Sosial Kota Gunungsitoli Mahatri Gea; Palindungan Lahagu; Syah Abadi Mendrofa; Nanny Artatina Buulolo
Jurnal Publikasi Manajemen Informatika Vol. 4 No. 1 (2025): JURNAL PUBLIKASI MANAJEMEN INFORMATIKA
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupumi.v4i1.3861

Abstract

The development and effectiveness of public services in Indonesia has always been the main concern of the government and society. One important effort in realizing quality public services is through a monitoring and evaluation (M&E) system. Implementation of a monitoring and evaluation system is very important for government agencies. The Gunungsitoli City Social Service is responsible for a number of programs and activities related to social welfare. These programs include social assistance for people in need, social rehabilitation programs, development of street children, protection programs for vulnerable groups such as the elderly or people with disabilities, as well as various other activities aimed at improving social welfare in the city of Gunungsitoli. This research uses a qualitative research approach where qualitative research. The research variable is the Implementation of the Monitoring and Evaluation System. The research was carried out at the Gunungsitoli City Social Service Office which is located at the Government office complex, Dahana Tabaloho, Kec, Gunungsitoli, Gunungsitoli City. Implementation of a monitoring system at the Gunungsitoli City Social Service is a positive step to increase the effectiveness of social programs and community services. There are several points that become conclusions in the analysis of the results of the discussion, namely: the objectives and scope of the monitoring system, limited resources and supporting factors for implementation.
ANALISIS DAMPAK PENERAPAN KEBIJAKAN PELATIHAN PEGAWAI DALAM MENINGKATKAN KUALITAS PELAYANAN DI KANTOR CAMAT MORO’O KABUPATEN NIAS BARAT Pria Mansyah Zalukhu; Syah Abadi Mendrofa; Yamolala Zega; Sukaaro Waruwu
Jurnal Publikasi Manajemen Informatika Vol. 5 No. 2 (2026): JURNAL PUBLIKASI MANAJEMEN INFORMATIKA
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupumi.v5i2.6640

Abstract

This study aims to analyze the impact of the implementation of employee training policies on improving service quality and identify the inhibiting factors in the Moro'o District Office, West Nias Regency. The research method used is descriptive qualitative with data collection techniques through in-depth interviews, observations, and documentation studies. The results of the study show that the implementation of the training policy has not been running optimally and has not had a significant impact on improving the quality of public services. The form of training that is carried out is still general socialization, unstructured, and lacking in depth. The main inhibiting factors are budget limitations, less interesting and interactive methods of delivering materials, and weak support for the implementation of training results in the work environment. Based on these findings, it is recommended that the Moro'o District Office design a training program that is more structured, sustainable, and in accordance with the real needs of employees, and supported by adequate budget allocation and participatory training methods.
ANALISIS PERAN KEPEMIMPINAN DALAM UPAYA MENINGKATKAN EFESIENSI ADMINISTRASI DI DINAS PEMBERDAYAAN MASYARAKAT DAN DESA KABUPATEN NIAS UTARA Notatema Harefa; Syah Abadi Mendrofa; Sukaaro Waruwu; Eliagus Telaumbanua
Jurnal Publikasi Manajemen Informatika Vol. 5 No. 2 (2026): JURNAL PUBLIKASI MANAJEMEN INFORMATIKA
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupumi.v5i2.6642

Abstract

This study examines the role of leadership in improving administrative efficiency at the Community and Village Empowerment Agency (DPMD) of North Nias Regency. The research is motivated by initial findings indicating issues related to administrative efficiency within the agency, such as a lack of active supervision from leaders, hindered inter-division coordination that can lead to duplicated work, and a slow adaptation to technology. Additionally, a lack of staff initiative in managing data and information was found to lower productivity. Therefore, this study aims to analyze how the leadership styles and practices implemented by leaders can be a solution to these challenges. The research uses a qualitative descriptive method. Data was collected through three main techniques: in-depth interviews, participatory observation, and documentation studies. The findings from interviews show that leaders at the DPMD of North Nias Regency have implemented various innovative strategies to enhance efficiency. These strategies include structured work plans with balanced task distribution, the use of data processing technology, and routine coordination meetings. Furthermore, leaders have shown a proactive attitude in motivating staff to take initiative, enabling them to make relevant decisions within their scope of duties without always waiting for orders. The study also found that the applied leadership style not only focuses on managerial aspects but also on building strong interpersonal relationships. Leaders were successful in creating a conducive work environment through open communication with staff, where every input and critique is heard constructively. Staff members feel valued and involved in the administrative decision-making process, which in turn fosters a sense of ownership and responsibility for their work. The implementation of task and authority delegation has also been a key to success. Leaders give full trust to staff to complete administrative tasks, which not only enhances their independence but also encourages individual skill development. This approach has significantly contributed to increased productivity and morale. In conclusion, the role of leadership at the Community and Village Empowerment Agency of North Nias Regency is proven to have a substantial impact on improving administrative efficiency. Effective leadership, characterized by clear direction, good communication, active participation, and the ability to delegate tasks and authority, can create a more structured and productive work culture. This study recommends that the DPMD of North Nias Regency continues to strengthen adaptive and participatory leadership strategies to face increasingly complex administrative challenges in the future, as well as integrating continuous leadership training for all levels of leadership.