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OPTIMALISASI KUALITAS PELAYANAN MELALUI KOMUNIKASI INTERPERSONAL PEGAWAI Aminah, Siti; Marhendra, R. Agus; Biongan, Ahiar; Mukdin , Novita B.; Tabo, Sarfan
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 12 No. 1 (2025): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v12i1.1651

Abstract

This research aims to play a key role in the decision-making process. Open and constructive discussions between employees can help in formulating policies and making better decisions in the interests of society. Simamora, F. N. (2018) emphasized that kStrong interpersonal communication allows employees to share information, ideas and views with each other. This can help in identifying and solving problems that may arise in public services or operations. The aim of this research is to provide a valuable contribution to the development of science, especially those related to interpersonal communication in improving the quality of work of employees in Bintauna District, North Bolaang Mongondow Regency. It is hoped that this research will be able to expand and enrich knowledge regarding communication science and qualitative research in the field of communication, especially interpersonal communication. R. Wayne Pace (2017) stated interpersonal communication or interpersonal communication. The implication of this research is that the quality of internal information systems has not been emphasized too intensely in meeting organizational goals. This can be caused by various factors, including a lack of collaboration between different systems, a lack of accurate monitoring of operational data through the information system provided by the sub-district, as well as a lack of systematic and ongoing performance evaluation. Apart from that, mastery of communication media and digitalization of technology-based information systems have not been widely implemented. In conclusion, the quality of service through interpersonal communication has been running optimally, but it is still a manual process. So with the acceleration of digitalized services, the Bintauna sub-district office still has to adjust to the new pattern.
Pemberdayaan Potensi Lokal Buah Semangka Sebagai Produk UMKM Untuk Meningkatkan Ekonomi Masyarakat Desa Sukamakmur, Kecamatan Tolangohula, Kabupaten Gorontalo Nuna, Muten; Tabo, Sarfan; Hunawa, Robby; Junus, Dikson; Podungge, Abdul Wahab; Sahi, Nirmala; Mahriadi, Nopriawan; Walahe, Dewi; Hasan, Silvana; Napir, Suaib; Harun, Nur Istiyan; Polinggapo, Jefri; Arsjad, Muh. Fachri; Paweni, Lisnawati; Bilondatu, Nikma; Biongan, Ahiar; Bahlun, Wanda; Sukarna, Yovin
Aktivasi: Jurnal Pemberdayaan Masyarakat Vol 7 No 1 (2025): September
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM) STISIPOL Candradimuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/aktivasi.v7i1.585

Abstract

Community Service Program (Kuliah Kerja Pengabdian/KKP) is an implementation of the Tri Dharma of Higher Education focusing on community engagement. This program aims to empower students as agents of change through the application of knowledge in the field. This research was conducted in Sukamakmur Village, Tolangohula District, Gorontalo Regency, an area with abundant watermelon agricultural potential. The urgency of this research lies in the need to optimize watermelon processing to increase its economic value, foster awareness of clean and healthy living, and strengthen community cohesion. The KKP activities were carried out for 45 days, encompassing observation, interviews, discussions, and direct training. The demonstration method was employed in the training for processing watermelons into stick and jam products. Additionally, socialization on Clean and Healthy Living Behavior (PHBS), free health check-ups, and arts and sports activities were conducted. The results show that the community successfully understood and practiced watermelon processing into valuable products. There was an increase in community awareness regarding PHBS, and cohesion was fostered through social activities. The implications of these activities include the realization of economic empowerment, improved health, and strengthened social bonds within the community. For the sustainability of the program, continuous mentorship from the local government and universities is recommended to develop the processed watermelon business and enhance community participation in maintaining health and environmental cleanliness.
PENYULUHAN BANTUAN HUKUM DAN PEMBERDAYAAN MASYARAKAT DI DESA PERMATA KECAMATAN BONE KABUPATEN BONE BOLANGO Podungge, Abdul Wahab; Nuna, Muten; Tabo, Sarfan; Junus, Dikson; Napir, Suaib; Hunawa, Robby; Sahi, Nirmala A.; Arsjad, Muh. Fachri; Walahe, Dewi; Harun, Nur Istiyan; Polinggapo, Jefri; Paweni, Lisnawati; Hasan, Silvana; Bilondatu, Nikma; Biongan, Ahiar; Bantali, Endang; Ahmad, Febriyanto
Aktivasi: Jurnal Pemberdayaan Masyarakat Vol 7 No 1 (2025): September
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM) STISIPOL Candradimuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/aktivasi.v7i1.586

Abstract

One way to improve community well-being is by fostering understanding and awareness so that citizens comply with applicable norms and regulations. In this community service program (PKM), participants receive knowledge in three main areas: legal aspects, community empowerment, and welfare. This approach uses a systematic delivery method and interactive question-and-answer sessions so that residents can directly participate. This approach is designed to ensure effective and equitable dissemination of knowledge. After the presentation session is complete, the activity moves to a more in-depth and collaborative stage, namely an interactive question-and-answer session. This session is deliberately designed to encourage active participation from the community as participants, creating a lively discussion atmosphere and allowing for the direct exchange of ideas and clarification of questions. The impact of the activity is evident in the increased understanding, both at the individual and group levels, of the Indonesian legal system and the mechanisms for accessing free legal aid. Furthermore, there is a growing awareness of optimizing village potential, both human and natural resources, with better quality, as well as enthusiasm for starting new businesses that are expected to stimulate local economic growth and improve the welfare of the village community as a whole. With a better understanding of the law and economic potential, it is hoped that the Permata Village community will be more proactive in utilizing local resources and building self-reliance. The success of the interaction and active participation indicates that this type of outreach has a positive long-term impact in encouraging improvements in their quality of life and future well-being.
Penguatan Peran Masyarakat Lokal dalam Pengelolaan Wisata Pantai Bahari Monano melalui Pendekatan Partisipatif Paweni, Linawati; Nuna, Muten S; Tjokra, Muhamad R; Biongan, Ahiar; Tabo, Sarfan
Jurnal Publisitas Vol 12 No 1 (2025): Oktober
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM), Sekolah Tinggi Ilmu Sosial dan Ilmu Politik (STISIPOL) Candradimuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/publisitas.v12i1.579

Abstract

The Monano Marine Tourism Beach, located in Monano District, North Gorontalo Regency, is an area with significant potential to be developed into a leading tourist destination. However, its management still faces various challenges, such as lack of coordination between managers and the community, inadequate supporting facilities, and the absence of integration of local values into tourism activities. This study aims to analyze tourism governance management based on community participation using the four functions of management: planning, organizing, actuating, and controlling. Additionally, the research identifies the factors that hinder community involvement in managing the tourism area. This study employs a descriptive qualitative method, using data collection techniques such as observation, in-depth interviews, and documentation. Informants include representatives from the Tourism Office, village government, local communities, and tourists. The findings reveal that planning has not actively involved the community, organizing lacks a formal structure such as the Pokdarwis (Tourism Awareness Group), actuating remains informal, and controlling is conducted voluntarily without a structured system. Key inhibiting factors include limited budget, low community capacity, insufficient tourism infrastructure, and weak integration of local cultural values. Based on the research findings, it is recommended that tourism management at Monano Marine Tourism Beach focus on establishing an official institutional structure such as Pokdarwis to systematically accommodate community participation. The local government should also increase budget allocation and provide technical support for the development of adequate tourism facilities. Moreover, training and mentoring for local communities are crucial to enhance their capacity in independently managing tourism potential. The integration of local cultural values into tourism programs also needs to be strengthened to reinforce the area’s identity and broaden its appeal to tourists
Pemanfaatan Produk Grass Lemon Untuk Meningkatkan Imun Tubuh Sahi, Nirmala A.; Nuna, Muten; Koem, Resky; Prahastika, Yuniar; Anton, Fitan; Paramata, Monalisa; Hadui, Wisda; Momin, Firmasyah; Djafar, Dhea Ananda S; Pakaya, Arafik; S, Rahmawati; Pakaya, Nur Ellza; Bilondatu, Nikma; Ishak, Olfin; Biongan, Ahiar; Pauweni, Lisnawaty
Insan Cita : Jurnal Pengabdian Kepada Masyarakat Vol 5, No 1 (2023): Februari 2023 - Insan Cita: Jurnal Pengabdian Kepada Masyarakat
Publisher : Universitas Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32662/insancita.v5i1.2388

Abstract

Program Pemberdayaan Masyarakat di lakukan dalam bentuk pelatihan pembuatan produk Grass Lemon kepada masyarakat dengan harapan meningkatkan kreatifitas dan kemandirian ekonomi masyarakat dalam pemanfaatan sumber daya alam maupun sumber daya manusia terhadap perkembangan dan peningkatan ekonomi masyarakat desa. Kegiatan di selengarakan di desa Kotaraja Kecamatan Dulupi Kabupaten Boalemo. Kegiatan Pemberdayaan Masyarakat ini dilakukan beberapa tahap yakni survey lokasi, sosialisasi produk serta pendampingan pelatihan pembuatan produk Grass Lemon. Pada kegiatan tersebut pelatihan dilakukan pengukuran dan diperoleh gambaran pengetahuan masyarakat terkait pembuatan produk-produk dari lemon untuk dijual dan dipasarkan di desa Kotaraja Kecamatan Dulupi, maupun skala Kabupaten, dan juga bisa menjadi produk oleh-oleh untuk masyarakat lainnya.
Keripik Daun Singkong Sebagai Arternatif Usaha di Desa Mootilango Kecamatan Anggrek Kabupaten Gorontalo Utara Hasan, Wahyudin; Hilala, Abdul Muis; Abdullah, Julie; Moonti, Roy Marthen; Ernikawati, Ernikawati; Ismail, Nurwita; Rasid, Ayub Usman; Novriansyah, Mohammad Arif; Gani, Roydah; Biongan, Ahiar; Ishak, Olfin; Harun, Nur Istiyan; Pauweni, Lisna; Yakup, Anggita Permata; Rahman, Zubaidah; Olii, Muhammad Umsini Putra; Nuna, Muten; Paramata, Yeni; Kodai, Dince A; Pido, Rivaldo
Insan Cita : Jurnal Pengabdian Kepada Masyarakat Vol 4, No 2 (2022): Agustus 2022 - Insan Cita : Jurnal Pengabdian Kepada Masyarakat
Publisher : Universitas Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (419.262 KB) | DOI: 10.32662/insancita.v4i2.2366

Abstract

Tujuan pengabdian ini yakni untuk memberikan pelatihan dan pendampingan kepada kelompok masyarakat tentang mengolah tanaman singkong menjadi keripik daun singkong. Metode yang digunakan yakni pendekatan langsung kepada masyarakat dan mengundang masyarakat untuk mengikuti sosialisasi pembuatan keripik daun singkong. Hasil pelaksanaan pengabdian yakni kelompok masyarakat mendapatkan pengalaman dan informasi baru tentang bagaimana mengolah tanaman lokal menjadi olahan yang memiliki nilai ekonomis. Harapannya dengan kegiatan pengabdian ini maka tercipta kesadaran masyarakat untuk berinovasi memanfaatkan tanaman lokal sebagai alternatif usaha dan dengan usaha tersebut dapat meningkatkan penghasilan tambahan bagi masyarakat