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Improving Employee Performance Through Ability and Career Development Djaka Adiwinata; Serli Marlisa; Enji Azizi
JRMSI - Jurnal Riset Manajemen Sains Indonesia Vol. 16 No. 2 (2025): Jurnal Riset Manajemen Sains Indonesia
Publisher : Fakultas Ekonomi, Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JRMSI.016.2.8

Abstract

This study aims to examine the influence of ability and career development on employee performance at PT Buana Berlian Indonesia. A quantitative approach was employed using a survey method, with data collected through questionnaires distributed to 44 employees. The data were analyzed using Structural Equation Modeling (SEM) based on Partial Least Square (PLS). The results indicate that both ability and career development, either partially or simultaneously, have a positive and significant effect on employee performance. These findings highlight the importance of enhancing employee abilities and implementing structured career development plans to improve performance sustainably. Therefore, it is recommended that the company provide training and career development programs to enhance work effectiveness and employee motivation..
Pengaruh Kegigihan (Grit) dan Kepemimpinan yang Memberdayakan (Empowering Leadership) terhadap Perilaku Kewargaan Organisasi (Organizational Citizenship Behavior) melalui Keterikatan Kerja (Work Engagement) sebagai Variabel Mediasi Djaka Adiwinata; Irawan Irawan; Kety Soraya
Jurnal Riset Akuntansi Soedirman Vol 5 No 1 (2026): JURNAL RISET AKUNTANSI SOEDIRMAN
Publisher : Jurusan Akuntansi Fakultas Ekonomi dan Bisnis, Universitas Jenderal Soedirman, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jras.2026.5.1.22316

Abstract

The purpose of this study is to examine the direct effect of grit and empowering leadership on organizational citizenship behavior, as well as their indirect effect mediated by work engagement. This research was conducted using a quantitative method with a Structural Equation Modeling (SEM) approach, with a population of 65 Gen Z employees. Data collection was carried out using questionnaires distributed directly. Data analysis was performed using SmartPLS 3.3. The results showed that EL and GRIT do not have a significant direct effect on OCB. However, both have a positive and significant effect on WE, which subsequently has a positive and significant effect on OCB. The mediation test results indicate that WE significantly mediates the effect of GRIT and EL on OCB. These findings emphasize that WE is a crucial mechanism bridging the influence of individual factors and the work environment on OCB.
Determinasi Kepuasan Pelanggan Melalui Kualitas Produk dan Kualitas Pelayanan Suhroji Adha; Etty Nurkhayati; Irawan Irawan; Nani Yunarsih; Djaka Adiwinata
OPTIMAL Jurnal Ekonomi dan Manajemen Vol. 4 No. 1 (2024): Maret : Jurnal Ekonomi dan Manajemen
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/optimal.v5i1.5682

Abstract

This study was conducted to determine the effect of Product Quality and Service Quality on Customer Satisfaction. This type of research is explanatory, with data collection techniques through questionnaires. The sampling technique uses a saturated sample technique, the sample is 80 people who are Outlet employees. The analysis method used in this study is Quantitative Data Analysis. The results of the hypothesis test show that Product Quality has a positive and significant effect on Customer Satisfaction, Service Quality also has a positive and significant effect on Customer Satisfaction. The conclusion of this study is that Product Quality and Service Quality have a positive and significant effect on Customer Satisfaction both partially and simultaneously.