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All Journal JISA (Jurnal Informatika dan Sains) Community Development Journal: Jurnal Pengabdian Masyarakat Journal of Community Research & Engagement (JCRE)
Syafran Nurrahman
STIE Ganesha
Religion Humanities Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Electrical & Electronics Engineering Health Professions Public Health Social Sciences

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Decision Support System to Select the Best Customers Using Analytical Hierarchy Process (AHP) Methods, Simple Additive Weighting (SAW) Methods, Weight Aggregated Sum Product Assessment Methods (WASPAS) at the Kebaya Shop Syafran Nurrahman; Gatot Tri Pranoto; Tjahjanto Tjahjanto; Samidi Samidi
JISA(Jurnal Informatika dan Sains) Vol 5, No 2 (2022): JISA(Jurnal Informatika dan Sains)
Publisher : Universitas Trilogi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31326/jisa.v5i2.1317

Abstract

Style Queen Kebaya Store (SQ Kebaya) is a store that is engaged in apparel, its product sales focus includes adult and children's kebaya. The negative impact of the Covid 19 Pandemic has proven that the Store (SQ Kebaya) has experienced a decline in sales turnover in 2020, therefore the SQ Kebaya Store's efforts to restore its sales activities are by giving gifts for customer appreciation during the COVID 19 season through selecting the best customers for the 2020 period. However, the problem faced by SQ Kebaya Stores in the process of evaluating the best customer selection is that there is no criterion weight so that the decision making is not right on target, making the best customer decisions less efficient because they have to look for customer sales records manually in the sales record book. This study produces a web-based decision support system for selecting the best customers at SQ Kebaya Stores using the AHP (criteria weight), SAW and WASPAS (best customer ranking) methods, this study produces priority weights and importance levels of each criterion, namely status (0.37 ), method of payment (0.23), total spending (0.14), quantity (0.13), intensity of visits (0.07), length of subscription (0.07) and the result of ranking the percentage of the largest alternative value is the alternative SAW method with an average of 0.6952 , while the WASPAS method is 0.6405. It can be concluded that the right method used to obtain the best alternative value is the SAW method.  
Peningkatan Kesejahteraan Masyarakat Melalui Budidaya Jangkrik Di Kota Tangerang Selatan Sutariyono Sutariyono; Joned Ceilendra Saksana; Fisy Amalia; Neila Aisha; Patria Adiguna; Syafran Nurrahman; Tuti Herawati; Tohiroh Tohiroh; A Saefullah
Journal of Community Research & Engagement Vol. 1 No. 1 (2024): July 2024
Publisher : LPPM STIE Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60023/k6k9qn20

Abstract

This activity aims to assess the benefits of cricket farming for improving community welfare in South Tangerang City. In economic and agroecological contexts, cricket farming offers an environmentally friendly solution for producing alternative food and feed. The method used in this study combines material presentations on cricket farming, direct observation, and practical discussions at the farming site. The program involves 30 farmers, workers, and local community members. The activity took place on Saturday, May 25, 2024, focusing on cricket farming management, including cage preparation, cricket maintenance until harvest, marketing, and financial management of the business. The results show that using technology in cricket farming not only increases productivity but also supports sustainability by reducing waste and optimizing resource use. Additionally, crickets have great potential as an alternative protein source that can support global food security. This study provides important insights into cricket farming, from cage preparation and maintenance to harvesting, marketing the products, and managing the business finances. The findings indicate that a more efficient and sustainable production system can enhance community welfare
Pemanfaatan Platform Digital E-commerce Tiktok & Shopee Affiliate dalam Manajemen Resiko dan Ketahanan UMKM Budidaya Jangkrik dan Usaha Dimsum Syafran Nurrahman; Aep Saefullah; Rasmawati AR; Ronny Marthin Sitohang; Riawan Syaputra; Melati Puspita Hakim
Journal of Community Research & Engagement Vol. 1 No. 1 (2024): July 2024
Publisher : LPPM STIE Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60023/qezr3z08

Abstract

Amid declining productivity in MSMEs that leads to decreased sales profit, there is a significant threat to business owners of both large and small scales. Therefore, a strategy is needed to minimize risk management and maintain business resilience so that MSMEs can continue to operate well and achieve the appropriate profit. This issue is experienced by Mr. Jhandriansyah, the owner of a dim sum and cricket farming business in the Pondok Benda, Pamulang area, who faces challenges in marketing his cricket and dim sum products. The purpose of this research is to assist the business owner in innovating the digitalization of MSME cricket farming and dim sum production by utilizing the digital e-commerce platforms Tiktok and Shopee Affiliate. The research methods used include observation, interviews, and documentation. The conclusion drawn from this research is that utilizing the digital e-commerce platforms Tiktok and Shopee Affiliate is expected to help Mr. Jhandriansyah avoid losses and bankruptcy in cricket farming and dim sum production, as well as to enhance seller relations both domestically and internationally
Pelatihan dan Pengembangan Sumber Daya Manusia pada UMKM Melalui Keterampilan Digital dalam Produksi Pangan Patria Adiguna; Sutariyono Sutariyono; Neila Aisha; Tuti Herawati; Syafran Nurrahman; Aep Saefullah; Rasmawati AR; Melati Puspita Hakim; Riawan Syaputra; Ronny Marthin Sitohang
Journal of Community Research & Engagement Vol. 1 No. 1 (2024): July 2024
Publisher : LPPM STIE Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60023/v1sgmx97

Abstract

This training aims to address human resource management (HRM) in the digital era and efforts to enhance the productivity of small and medium enterprises (SMEs). The challenges faced by SMEs, such as low productivity, added value, and product quality, are also a primary focus of this training. The activity was conducted on Saturday, May 25, 2024, at Jl Benda Permai III, Kampung Parakan Rt 06 Rw 09 Pondok Benda, Pamulang District, South Tangerang. The implementation methods included seminars, discussions, and hands-on practice. The participants consisted of 10 lecturers from STIE Ganesha and 20 business owners of Dimsum and cricket farmers. The training results indicated that HR professionals need to master strategic competencies, including understanding organizational values, talent management, leadership, and the use of digital technology. Additionally, they need to position the business strategically, build trust-based relationships, and manage various business pressures. The training also emphasized the importance of modernizing business systems and systematic policies as an alternative to increasing regional competitiveness and improving SME performance. Digital skills development, financial management, and information technology proficiency were identified as crucial needs for SME actors. This training provided valuable insights for HR professionals and SME stakeholders in understanding the importance of HRM in the digital era and enhancing SME productivity. Implementing effective strategies in HRM and productivity improvement will help achieve sustainable SME development goals and make a more significant contribution to the national economy
FOCUS GROUP DISCUSSION (FGD) MENGUKUR KEPUASAN PENGGUNA PORTAL AKADEMIK PERGURUAN TINGGI DI TANGERANG SELATAN DENGAN METODE PIECES Sitti Aliyah Azzahra; Aep Saefullah; M. Tafsiruddin; Joned Ceilendra Saksana; Syafran Nurrahman; Tohiroh Tohiroh; Suharmanto Suharmanto; Sutaryono Sutaryono; Suhermanto Suhermanto; Jayaun Jayaun; Alifi Restu Putera; Nurhayati Nurhayati; M. Nurhidayat; Rianti Salima
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 6 No. 1 (2025): Volume 6 No. 1 Tahun 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v6i1.40303

Abstract

Kegiatan Pengabdian Kepada Masyarakat (PKM) ini bertujuan untuk mengevaluasi tingkat kepuasan pengguna portal akademik di perguruan tinggi di Kota Tangerang Selatan dengan menggunakan metode PIECES (Performance, Information, Economics, Control, Efficiency, dan Service). Kegiatan ini dilaksanakan pada 21 September 2024 mulai pukul 08.30 WIB hingga 15.00 WIB di Aula Meeting Restoran Taman APSG, Ciputat Timur, dengan diikuti oleh 30 peserta yang terdiri dari dosen, mahasiswa, pengelola portal akademik, dan praktisi dari empat perguruan tinggi. Metode yang digunakan adalah Diskusi Kelompok Terarah (Focus Group Discussion/FGD) dan survei kepuasan pengguna. Hasil kegiatan menunjukkan bahwa aspek performa sistem dan layanan merupakan keluhan utama yang dirasakan oleh pengguna portal akademik. Temuan ini memberikan rekomendasi strategis berupa peningkatan infrastruktur teknologi dan pelatihan bagi pengelola portal untuk memperbaiki kualitas layanan dan pengalaman pengguna. Kegiatan ini juga menggarisbawahi pentingnya evaluasi berkala menggunakan metode PIECES untuk mengidentifikasi kekurangan dan meningkatkan kepuasan pengguna dalam penggunaan portal akademik. Kesimpulan dari kegiatan ini adalah bahwa metode PIECES dapat digunakan sebagai alat evaluasi yang komprehensif untuk meningkatkan kualitas layanan portal akademik berbasis teknologi informasi. Implikasi dari kegiatan ini diharapkan mampu mendorong perguruan tinggi untuk terus berinovasi dalam pengelolaan sistem akademik yang efisien dan efektif.
Co-Authors A Saefullah Aep Saefullah Alifi Restu Putera Fisy Amalia Gatot Tri Pranoto Jayaun Joned Ceilendra Saksana M. Nurhidayat M. Tafsiruddin Melati Puspita Hakim Neila Aisha Nurhayati Nurhayati Patria Adiguna Rasmawati AR Rianti Salima Riawan Syaputra Ronny Marthin Sitohang Samidi Samidi Sitti Aliyah Azzahra Suharmanto . Suhermanto Suhermanto Sutariyono Sutariyono Sutaryono Sutaryono Tjahjanto, Tjahjanto Tohiroh Tohiroh Tuti Herawati