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All Journal JURNAL MANAJEMEN TEKIBA : Jurnal Teknologi dan Pengabdian Masyarakat Journal of Hospitality Accommodation Management Jurnal Sains Terapan Pariwisata TRJ (Tourism Research Journal) Jurnal Ilmiah Pariwisata
Darsiah, Anis
Puslitdimas STP Trisakti
Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Library & Information Science Mechanical Engineering Public Health Social Sciences Veterinary Other

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Dampak Pengenalan Kehidupan Kampus Mahasiswa Baru (Pk2mb) Terhadap Sikap Mahasiswa Tentang Kebersihan Lingkungan Kampus Di STP Trisakti Vienna Artina.S; Ervina Taviprawati; Anis Darsiah
Jurnal Sains Terapan Pariwisata Vol. 4 No. 1 (2019): Jurnal Sains Terapan Pariwisata
Publisher : Politeknik Sahid

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Abstract

Lingkungan yang kondusif adalah lingkungan yang bebas dari polusi, tersedianya air bersih, sanitasi lingkungan yang memadai, pemukiman yang sehat, perencanaan kawasan yang berwawasan kesehatan serta terwujudnya kehidupan masyarakat yang saling tolong menolong. Sekolah Tinggi Pariwisata Trisakti telahmembuat peraturan dalam menjaga lingkungan untuk selalu bersih. Sekolah Tinggi Pariwisata Trisakti setiap awal tahun akademik baru selalu menyelenggarakan acara pengenalan kehidupan kampus bagi mahasiswa baru, dengan tujuan agar mahasiswa mengenal lingkungannya yang baru. Agar mahasiswa perduli dengan lingkungannya terutama dalam hal kebersihan. Penelitian akan menggunakan metode kuantitatif deskriptif, dilaksanakan secara cross-sectional, teknik pengumpulan data dengan penyebaran kuesioner. Subjek dalam penelitan ini adalah mahasiswa STP Trisakti yang telah mengikuti PK2MB angkatan 2017 sebanyak 77 mahasiswa. Hasilnya adalah mahasiswa STP Trisakti yang mengikuti PK2MB selama kegiatan harus selalu menjaga kebersihan lingkungan kampus. sikap mahasiswa STP Trisakti yang mengikuti PK2MB adalah merespon kebijakan kampus terkait terciptanya lingkungan kampus yang bersih dan sehat. Maka hubungan yang terdapat antara PK2MB terhadap Sikap Mahasiswa tentang kebersihan lingkungan kampus di STP Trisakti adalah Cukup/ Sedang.
THE INFLUENCE OF PRODUCT QUALITY ON CONSUMER SATISFACTION AT WADAH KOPI 27, CENTRAL JAKARTA Darsiah, Anis; Artina Sembiring, Vienna; Octarina, Dian
JPIM (Jurnal Penelitian Ilmu Manajemen) Vol 8 No 3 (2023): JPIM (JURNAL PENELITIAN ILMU MANAJEMEN)
Publisher : Universitas Islam Lamongan

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Abstract

Coffee shop is a place (tavern) that serves processed espresso coffee and small snacks as the era of coffee shop provides snacks and heavy meals. The development of coffee shops in Indonesia is very widespread, coffee drinks are also liked by the public in all circles. With the wide development in the coffee shop, the quality of products becomes an important thing and the quality of good products of the community / consumers will feel satisfied. Based on this, researchers conducted a study to find out how much the influence of product quality on consumer satisfaction in one of the coffee shops is Wadah Kopi 27 Central Jakarta. The method used in this study was descriptive and correlational with the quantitative approach of data obtained from the dissemination of questionnaires to a total of 94 respondents. Sample collection method using simple random sampling. Technique. Data analysis processing using SPSS version 25. The results of this study, it can be concluded that product quality found the simultaneous influence of product quality on consumer satisfaction
THE INFLUENCE OF FACILITIES ON THE MOTIVATION OF TOURISTS VISITING THE JAM GADANG BUKIT TINGGI, WEST SUMATRA Darsiah, Anis; Sembiring, Vienna Artina; Salim, M. Rafi; Octarina, Dian
JPIM (Jurnal Penelitian Ilmu Manajemen) Vol 9 No 2 (2024): JPIM (JURNAL PENELITIAN ILMU MANAJEMEN)
Publisher : Universitas Islam Lamongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30736/jpim.v9i2.1999

Abstract

Bukittinggi City is a city in West Sumatra province with the second largest economy after Padang City. As a tourism city, the City of Bukittinggi is starting to develop itself by building tourist facilities to support its tourist attractions. This research aims to determine the motivation of tourists who visit the Jam Gadang Tourism Area, Bukittinggi City, tourists' considerations in choosing tourist facilities when visiting the Jam Gadang Tourism Area, and the influence of tourist facilities on tourist motivation to visit the Jam Gadang Tourism Area. The research method used was descriptive, the research object was 120 respondents visiting the Jam Gadang Tourist Area. The results of this research are the need to provide expansion of the parking area as an additional facility in the Jam Gadang Tourist Area and the need to provide a place for souvenir sellers in the Jam Gadang Tourist Area so that gadang traders gather in one place that has been provided to sell so that it becomes orderly and organized.
Pelatihan Inovasi Service Excellent Kepada UMKM Komunitas Jakarta Entrepreneur Christin Setiawan; Dian Octarina; Anis Darsiah
TEKIBA : Jurnal Teknologi dan Pengabdian Masyarakat Vol. 4 No. 2 (2024): TEKIBA : Jurnal Teknologi dan Pengabdian Masyarakat
Publisher : Fakultas Teknik, Universitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/tekiba.v4i2.4477

Abstract

This Community Service (PKM) activity aims to increase the understanding of MSME players in Jakarta about the importance of superior service to increase customer satisfaction and loyalty. In facing intense competition, it is hoped that understanding the principles of excellent service can help MSMEs implement effective service strategies, attract new customers and support local economic growth. The method for implementing outreach activities regarding service excellence innovation is designed to ensure a comprehensive and integrated approach through a series of activities that include direct assistance, counseling, outreach and consultation. Outreach activities regarding service excellence innovation in Gambir District have had a significant impact on the understanding and practice of excellent service among Micro, Small and Medium Enterprises (MSMEs), especially those who are members of the Jakarta Entrepreneur community. Participants demonstrated increased understanding of the key elements of good customer service, including effective communication, listening skills, and responsiveness to customer needs.
Minat Wisatawan Berkunjung ke Kota Jakarta, Indonesia Dira Oktavia, Reno Catelya; Swantari, Anita; Hutagalung, Muhammad Husen; Suprina, Rina; Darsiah, Anis
Jurnal Ilmiah Pariwisata Vol 30 No 1 (2025): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v30i1.1878

Abstract

This study aims to analyze the factors that influence tourists' interest in visiting Jakarta, with a focus on shopping destinations, cultural and historical attractions, culinary tourism, and nightlife. The method used is a quantitative approach with a population of all visitors to Jakarta, both domestic and foreign. The research sample was 200 respondents selected by purposive sampling. Data were collected through questionnaires and analyzed using multiple regression. The results of the study showed that all variables tested (shopping destinations, cultural and historical attractions, culinary tourism, and nightlife) have a significant influence on tourists' interest in visiting Jakarta. The shopping destination factor has the greatest influence, followed by cultural and historical attractions, culinary tourism, and nightlife. Based on these results, it can be concluded that Jakarta has great potential to attract more tourists through the development of these sectors. The advice given to tourism destination managers and local governments is to continue to improve facilities and promotions related to shopping, cultural, culinary, and nightlife tourism in order to strengthen Jakarta's appeal as a major tourist destination, and so that tourists can explore more aspects of the city during their visit. Keywords: shopping destinations, cultural and historical attractions, culinary tourism, nightlife, interest in visiting
Governance of Homestay in Cibuntu Tourism Village, Kuningan Regency, West Java, Indonesia Savitri Hendradewi; Anis Darsiah; Irfal; Filma Festivalia; Anita Swantari
Journal of Hospitality Accommodation Management (JHAM) Vol. 4 No. 2 (2025): Journal of Hospitality Accommodation Management (JHAM)
Publisher : Program Studi Manajemen Divisi Kamar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jham.v4i2.2198

Abstract

This study aims to analyze homestay governance in Cibuntu Tourism Village, Kuningan Regency, West Java, by highlighting interactions between stakeholders, community adaptation strategies, and opportunities for developing sustainable governance models. Homestays were chosen as the focus of the study because they are a crucial node in community-based tourism (CBT) practices and a key pillar of sustainable village tourism. The research method employed a qualitative approach with a case study design. Informants were selected through purposive sampling involving homestay owners, Pokdarwis (Tourism Group) administrators, village officials, and private sector partners. Data were obtained through in-depth interviews, participant observation, and documentation studies, and were then analyzed thematically. The results showed that families still manage most homestays without uniform service standards, although the family atmosphere is a key attraction. Pokdarwis plays a crucial role, but community participation remains limited. In conclusion, homestay governance needs to be strengthened through the principles of good governance, expanded participation, and the integration of sustainable tourism as recommendations for the development of other tourism villages in Indonesia.
The Effect of Service Quality on Customer Satisfaction at Roti Bakar 88 Poris Tangerang Sembiring, Vienna Artina; Prabandari, Wijayanti Dewi; Darsiah, Anis
Jurnal Penelitian Pariwisata Vol 6 No 2 (2022): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v6i2.175

Abstract

This study aims to determine the effect of service quality on customer satisfaction. This type of research is descriptive quantitative research with simple regression. The population in this study were all consumers who visited Roti Bakar 88 Poris Tangerang, while the sample in this study amounted to 99 respondents. The sampling technique in this study used accidental sampling. Data collection techniques by distributing questionnaires. The results showed that service quality had a significant effect on customer satisfaction. This is because the Roti Bakar 88 Poris Tangerang has adequate physical evidence, adequate performance, consumers do not wait too long for food to be consumed, responsiveness is very fast and alert in helping what consumers need, guarantees that can provide a sense of security in the process. Use services and empathy that can provide comfort by giving personal attention to customers. Roti Bakar 88 Poris Tangerang continues to be the attention of consumers because of its best service quality. It always maintains the atmosphere in the restaurant in a calm and conducive condition, especially when it is crowded, so that consumers are happy to linger at Roti Bakar 88 Poris Tangerang to create a sense of customer satisfaction and a sense of Loyalty. Keywords: Service Quality, Customer Satisfaction
Pengaruh Kesadaran Halal dan Label Halal Terhadap Minat Beli Mie Instan Korea Pada Remaja Sekolah di Jakarta Hendradewi, Savitri; Mustika, Amalia; Darsiah, Anis
Jurnal Ilmiah Pariwisata Vol 26 No 2 (2021): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v26i2.1510

Abstract

This study aims to determine the awareness of halal and halal labels on the interest in buying Korean instant noodles in school teenagers in Jakarta. The research method used is multiple regression analysis method. The population is all school youth in Jakarta, while the sample is 100 people. Sampling by means of cluster sampling. The results showed that partially halal awareness had a significant effect on buying interest, while the halal label had no significant effect on buying interest. The greater the understanding of teenagers who love Korean instant noodles about halal, the more positive the behavior of teenagers towards things related to halal that affect buying interest. Factors that influence teenagers' buying interest in Korean instant noodles are not seen from the halal label but because the teenager really likes Korean culture from all kinds of food, clothing, music, movies, cosmetics and so on. Korean instant noodle producers are expected to continue to prioritize the halal label because teenage consumers understand their awareness to consume halal food which is important for health. Consumers can use Korean products that are halal and healthy for consumption. Keywords: Halal Awareness, Halal Label, Buying Interest
Analisis Motivasi Belajar House Keeping Praktek Terhadap Prestasi Belajar Mahasiswa Sekolah Tinggi Pariwisata Trisakti Darsiah, Anis
Jurnal Ilmiah Pariwisata Vol 24 No 1 (2019): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v24i1.1240

Abstract

This study purpose to find how big relationship between motivation to study house keeping part II practices toward student’s learning achievement at the fourth semester of Tourism Institute in Trisakti. It can improve knowledge and finding that individual study motivation will become the result of studying achievement has increased, while Tourism Institute in Trisakti especially for coordinator and lecturer of housekeeping discipline. This report can be used as input or consideration support on improving student’s motivation to study housekeeping part II and finding the way which can be applied to enhance or improve student’s studying achievement. Research method used a descriptive method and correlation to find how big relationship between studying motivation toward studying achievement. Collecting primary data used observation method where the questionnaires were distributed to students, while the secondary data were obtained from the various library materials. This study concluded that studying motivation will effect to studying achievement and having relationship of medium correlation that was 0.52. Studying motivation effected 27.04% of student’s studying achievement, especially for discipline of housekeeping part II practices at Tourism Institute in Trisakti, while the remains of 72.96% were effected by another factors which were not examined at the end of this project
PENGARUH SELEKSI DAN PEMBINAAN DOSEN TERHADAP KINERJA DOSEN PADA SEKOLAH TINGGI PARIWISATA TRISAKTI JAKARTA Darsiah, Anis
Jurnal Ilmiah Pariwisata Vol 23 No 1 (2018): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v23i1.1180

Abstract

Selection is a fundamental thing to do to human resources, especially to High School Trisakti Tourism Jakarta. In addition to the selection required coaching lecturers. The purpose of this study is to know how big the influence of lecturer selection and coaching either separately (partially) or simultaneously (simultaneously) to the performance of the lecturer of Trisakti High School Trisakti Jakarta. To answer the purpose of the study was made with 5 kinds of answers from each of the 15 questionnaire research variables according to Likert scale. From the results of the answers will be obtained kusioner score for each independent variable and dependent variable. Then, the regression equation formula is determined after validity test, reliability test, and normality test on each questionnaire result and score both for dependent variable and score of independent variable. The results showed that the variables of selection and coaching lecturers either separately or together significantly influence the performance of the lecturers of Trisakti High School Trisakti Jakarta. with 99% accuracy. Percentage of influence of free variable selection on lecturer performance of Trisakti High School of Tourism Jakarta. is 66,2%, while for lecturer coaching is 59,6%. While simultaneously the influence of selection and guidance of lecturers on the performance of lecturers of High School Trisakti Jakarta Tourismis69.6%.
Co-Authors Amalia Mustika Amalia Mustika, Amalia Anita Swantari, Anita Artina Sembiring, Vienna Dian Octarina Ervina Taviprawati Ervina Taviprawati, Ervina Filma Festivalia, Filma Hutagalung, Muhammad Husen Irfal Nurisya Akhsa Octarina, Dian Reno Catelya Dira Oktavia Rina Suprina Salim, M. Rafi Savitri Hendradewi Setiawan, Christin Vienna Artina Sembiring, Vienna Artina Vienna Artina.S Wijayanti Dewi Prabandari