Claim Missing Document
Check
Articles

PENGARUH HARGA DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN PADA SENTOSA MOTOR Ni Wayan Desi Suryanti; Nengah Sukendri
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 15 No. 1 (2026): Jurnal Maneksi (Management Ekonomi Dan Akuntansi)
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v15i1.3652

Abstract

Introduction: The purpose of this study is to examine how Sentosa Motor customers’ purchasing decisions are influenced by pricing and service quality. This is a result of intense competition in the automobile industry, particularly in motorcycle repair and spare parts sales. The factors that influence customer choices are critical to the company’s survival.Methods: One hundred individuals who have made purchases at Sentosa Motor were given questionnaires as part of this study’s quantitative methodology. Multiple linear regression was used to evaluate the data, and t-tests, F-tests, reliability and validity tests, and traditional assumption tests were used to make sure the model was valid.Results: The findings demonstrate that service quality significantly and favorably influences purchasing decisions, while price has no effect. Despite both factors having a significant impact on purchase decisions, the coefficient of determination indicates their contribution is negligible. These results suggest that when consumers make decisions, service is more important than price. The study’s findings indicate that Sentosa Motor needs to keep enhancing service quality and take into account more aggressive pricing tactics in order to boost customer attraction and loyalty. Keywords: Consumers, Price, Purchasing Decisions, Service Quality,
Strategi Peningkatan Kinerja Karyawan melalui Pelatihan dan Pengembangan Keahlian PT Mitra Andal Sejati Ni Wayan Ratmi Giarini; Nengah Sukendri; I Gede Bayu Wijaya
Journal of Economics and Management Scienties Volume 8 No. 3, June 2026
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/jems.v8i3.434

Abstract

Penelitian ini bertujuan untuk menganalisis strategi pelatihan dan pengembangan keahlian dalam meningkatkan kinerja karyawan pada PT Mitra Andal Sejati Lombok, serta mengidentifikasi kendala yang dihadapi dan upaya yang dilakukan untuk mengatasinya. Metode penelitian yang digunakan adalah pendekatan kualitatif deskriptif dengan teknik pengumpulan data melalui observasi, wawancara, dan dokumentasi. Informan dalam penelitian ini terdiri dari 4 orang karyawan SPG/SPB dan 1 orang atasan (leader). Hasil penelitian menunjukkan bahwa pelatihan dan pengembangan keahlian memberikan dampak positif terhadap peningkatan kemampuan karyawan, yang ditunjukkan melalui peningkatan hasil post-test dibandingkan pre-test. Namun demikian, kinerja karyawan di lapangan masih belum optimal dalam mencapai target penjualan, yang disebabkan oleh ketidaksesuaian implementasi jobdesc, keterbatasan pelatihan yang masih didominasi secara online, sistem kerja shift, serta keterbatasan jumlah trainer. Kendala tersebut berdampak pada kurang efektifnya proses pelatihan, terutama dalam hal komunikasi, pengawasan, dan pemahaman materi oleh karyawan. Upaya yang dapat dilakukan untuk mengatasi permasalahan tersebut antara lain dengan melakukan pelatihan secara tatap muka, menambah jumlah trainer, serta meningkatkan koordinasi dengan pihak toko. Dengan demikian, pelatihan dan pengembangan keahlian yang dilakukan secara berkelanjutan dan optimal diharapkan dapat meningkatkan kinerja karyawan secara maksimal serta mendukung pencapaian tujuan perusahaan.
Harmony of Bank Structure Ownership through Tri Hita Karana Cultural Concept Nengah Sukendri; Ali Muktiyanto; Ira Geraldina; Julia Safitri
JASF: Journal of Accounting and Strategic Finance Vol. 6 No. 2 (2023): JASF (Journal of Accounting and Strategic Finance) - December 2023
Publisher : Accounting Department, Faculty of Economics and Business, Universitas Pembangunan Nasional Veteran Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/jasf.v6i2.469

Abstract

Tri Hita Karana is a philosophy of balance originating from Bali. From a banking perspective, Parahyangan can be interpreted as ethical and responsible governance. Pawongan reflects the balance of interests between various interested parties, from shareholders to management, employees, and customers. Palemahan is the bank's commitment to supporting sustainable and environmentally friendly economic development. This study aims to explore the harmonization of bank ownership through the cultural principles of Tri Hita Karana. The method in this article is a descriptive qualitative approach with a literature review that explores local wisdom theory specifically. Implementing Tri Hita Karana principles can create a more harmonious, transparent, and sustainable bank ownership structure. This can be achieved through strong governance policies, balanced ownership distribution, and commitment to social and environmental responsibility. Harmonizing the bank ownership structure through Tri Hita Karana can improve bank performance, strengthen public trust, and comprehensively contribute to the financial system's stability. Through the Tri Hita Karana Concept, the Bank Ownership Structure is a financial matter and a vehicle to realize harmonization between religious values and spirituality, common welfare, and environmental sustainability. The harmony model of the Tri Hita Karana-based bank ownership structure illustrates that by integrating Tri Hita Karana, Corporate Social Responsibility, and Triple Bottom Line, organizations can balance spiritual, social, environmental, and economic aspects and ensure long-term sustainability.