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Analysis of The Effect of Work Motivation on Performance of Employees in Media Café, Kedoya West Jakarta Candra Hidayat; Fernando Adam Hainim
Jurnal Penelitian Pariwisata Vol 3 No 2 (2019): (TRJ) Tourism Research Journal
Publisher : Sekolah Tinggi Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v3i2.55

Abstract

Managing Human Resources is an essential role of a manager. By having highly motivated employees, an organization can achieve its vision by fulfilling its mission using its set values. Therefore, employees’ motivation is an important factor in their performance. This research was conducted at Media Café, by using work motivation (need of achievement, need of affiliation, and need of power) as the independent variable and employees’ performance as the dependent variable. The purpose of this research is to determine the influence of the work motivation variables stated above on the performance of Media Café’s employees. This research is descriptive and causal. Data were analyzed by using descriptive analysis, multiple linear regression analysis, simultaneous hypothesis test (F test), the partial hypothesis testing (t-test), and the coefficient of determination. Sampling technique is used Proportionate Stratified Random Sampling. Based on questionnaire with 100 respondents, employees’ work motivation and performance were very high. In the hypothesis testing results, it can be concluded that the work motivation variables consisting of Need for Achievement (X1) and Need for Power (X3) individually had significant influence on performance with 11.2% and 10.73% respectively while Need for Affiliation (X2) had no significant influence on employee performance with 0.06%. Simultaneously, Need for Achievement (X1), Need for Affiliation (X2) and Need for Power (X3) had significant effect on employee performance (Y). In the test results the adjusted coefficient of determination (adjusted R2) obtained a value of 0.196, this means that the influence of work motivation on employee performance was 19.6%, while the remaining 80.4% was influenced by other factors not examined in this study.
Pengembangan Red Planet Hotel Pasar Baru Dalam Upaya Meningkatkan Daya Saing Candra Hidayat; Binariyanti Sembiring; Fadia Salsabila; Kardianto Kardianto
Jurnal Pemberdayaan Pariwisata Vol 3 No 2 (2021): Jurnal Pemberdayaan Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat STP Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (434.342 KB) | DOI: 10.30647/jpp.v3i2.1585

Abstract

Tujuan dari kegiatan ini dilakukan adalah Red Planet Hotel Pasar Baru sudah cukup mapan dengan pendapatan yang di capai dengan penjualan kamarnya saja tetapi untuk memenangkan bisnis dengan kompetitor yang pada umumnya mempunyai meeting room belum dilaksanakan dengan baik. Langkah- langkah yang dilakukan dalam pengembangan Red Planet Hotel Pasar Baru melalui konsultasi dalam upaya meningkatkan daya saing. Pertama adalah Obsevasi dan pencarian Informasi yaitu mendapatkan data dari Sales and Marketing Red Planet Hotel Pasar Baru dan melihat potensi yang ada di Red Planet Hotel Pasar Baru. Kedua Pengumpulan data dilakukan untuk mendapatkan data hotel-hotel yang ada berdekatan dengan Red Planet Hotel dan kebutuhan dari pengunjung. Berdasarkan hasil dari pengabdian ini adalah Red Planet Hotel Pasar baru akan menambahkan fasilitas meeting room. Disamping itu pangsa pasar Red Planet Hotel Pasar Baru adalah pebisnis muda serta korporasi dan pemerintahan dimana memerlukan fasilitas ruangan meeting untuk menunjang kegiatan bisnis mereka. Pada umumnya ruangan meeting yang di butuhkan dengan kapasitas 50-70 orang. Diharapkan Red Planet Hotel Pasar Baru dapat menambahkan pendapatanya dengan penambahan ruang meeting dan menjadi nilai lebih dengan para pesaingnya. Kata Kunci: Pengembangan Hotel, Ruang Rapat, Fasilitas Hotel
Pelayanan Prima dalam Rangka Peningkatan Kapasitas SDM Bagi Pengelola Homestay Untuk Mendukung Pengembangan Industry Pariwisata di Provinsi Banten Candra Hidayat
Jurnal Pemberdayaan Pariwisata Vol 2 No 1 (2020): Jurnal Pemberdayaan Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat STP Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (384.756 KB) | DOI: 10.30647/jpp.v2i1.1409

Abstract

Banten Province is located in the West Cape of Java, positioning Banten as the gateway to Java and Sumatra and directly bordering the DKI Jakarta area as the National Capital. This geostrategic position certainly causes Banten as the main link of the Sumatra-Java trade route and even as part of Asian and International trade circulation and as a potential agglomeration of economic and settlement locations. This analysis is based on logic that can maximize strengths and opportunities, but simultaneously can minimize weaknesses and threats. The purpose of training is carried out by seminar to increase the knowledge and understanding of Homestay managers in order to provide excellent service and customer satisfaction, with the number of participants as many as 30 people from the management of the Homestay in the province of Banten. Based on what has been done, the results are: 1. Homestay managers get support from the Banten provincial government and the Banten Provincial Tourism Office. 2. Weaknesses and Threats of SWOT Analysis for Homestay managers in Banten province are not major obstacles, because these things can be overcome with ongoing training. 3. The homestay managers get a good standard operating procedure from the training. So that, the Homestay managers can provide excellent service and the tourists who stay overnight feel satisfied and then come back and recommend it.
Sistem Pelayanan Terhadap Kepuasan Pelanggan Pada Masa Pandemi Covid 19 di Pusat Kuliner Bekasi Sri Sulartiningrum; Candra Hidayat; Joko Haryono; Boby Dimas Parwoto; Elmira Peja; Annisa Dwi Nuraini
YUME : Journal of Management Vol 6, No 2 (2023)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v6i2.4552

Abstract

Penelitian ini bertujuan untuk mengetahui sistem pelayanan terhadap kepuasan pelanggan pada masa pandemic covid 19 di pusat kuliner Bekasi. Metode penelitian yang digunakan dalam penelitian ini adalah penelitian kuantitatif dan deskriptif korelasi. Penelitian dilakukan di pusat kuliner Bekasi (Islamic Center, Jalan R.A Kartini dan Mall Sumarecon Bekasi). Responden dalam penelitian ini sebanyak 100 orang di di pusat kuliner Bekasi. Hasil penelitian didapatkan indikator sistem pelayanan sesuai standar protokol kesehatan mean tertinggi 4,3400, yaitu prosedur pelayanan. Dan tertinggi kedua adalah 4.3300 sarana dan prasarana. Ini menandakan prosedur pelayanan, sarana dan prasarana sudah memadai. Hasil mean terendah adalah 4,1900 kompetensi petugas pemberi pelayanan. Dan terendah kedua adalah 4,2300 waktu penyelesaian. Ini menandakan tidak kompetensinya petugas pemberi layanan yang sesuai dengan standar protokol kesehatan menyebabkan waktu penyelesaian yang lebih lama. Pada indikator kepuasan pelanggan tertinggi adalah 4,4000, yaitu memberi masukan. Hasil mean terendah adalah 4.0600 merekomendasikan produk. Ini menandakan terdapat pelanggan yang komplain dan akan memberi masukan atau saran agar keinginan mereka dapat tercapai yaitu peningkatan kompetensi dari petugas dan waktu penyelesaian yang lebih cepat. Jika belum ada perbaikan yang dilakukan maka pelanggan tidak mau merekomendasikan tempat tersebut. Kata Kunci: Sistem Pelayanan, Covid 19, Kepuasan Pelanggan
Segmentation, Targeting and Positioning of The Tourism Industry before, during The Covid-19 Pandemic and After for The Tourism Industry in Indonesia Candra Hidayat; Yi Zeng
Jurnal Penelitian Pariwisata Vol 7 No 2 (2023): (TRJ) Tourism Research of Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v7i2.219

Abstract

This research aims to observingtourism businesspre, during and post Covid-19 pandemic. Evaluating and selecting market segment, firstly the highest foreign tourist arrivals to Indonesia by nationality is Malaysia, Timor-Leste, Singapore, China and Australia. Secondly, foreign tourist arrivals to Indonesia by gender male tourist bigger than female tourist is Malaysia, Timor-Leste, Singapore, India, Japan, America, England and South Korea. In reverse, female tourist bigger than male tourist is China and Australia. Thirdly, foreign tourist arrivals to Indonesia by age Generation Y and Generation Z is Malaysia, Timor-Leste, China, India, Japan, America, England, South Korea and Australia. Equal between baby boomers and generation X, Generation Y and Generation Z is Singapore. Fourthly, international tourists spending more than $ 1000 are Singapore, China, India, Japan, America, England, South Korea and Australia. Afterwards, international tourists spending less than $ 1000 are Malaysia and Timor-Leste. Fifthly, international tourists arrivals by main purpose of visit for vacation more than 78 percent is Malaysia, Timor-Leste, China, Singapore, Australia, India, Japan, America, England and South Korea. Positioning strategies as a needs and wants from tourists and communicating and delivering the products. Indonesia needs in making appropriate strategy for more appealing and visible, through segmenting, targeting and positioning. Keywords: Segmentation, Targeting, Positioning
Model of Tourist Destination in Cibuntu Village, West Java Hidayat, Candra; Arafah, Willy; Rahmanita, Myrza; Gantina, Devita; Boediman, Surya Fadjar
Journal of Business on Hospitality and Tourism Vol 8, No 2 (2022): JOURNAL OF BUSINESS ON HOSPITALITY AND TOURISM
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (260.852 KB) | DOI: 10.22334/jbhost.v8i2.393

Abstract

A6 model consist the attributes of tourist destination that are attraction, accessibility, amenities, available package, activities, and ancillary service. They both have an influence on increasing tourist satisfaction. Health protocol is also the perception to enhance tourist satisfaction in new normal. Consequently, health protocol plays an important role in boosting the tourist satisfaction in Cibuntu Village, West Java. This study analyses the relationships proposed in SERVQUAL, which consist five core components of service quality: tangibles, reliability, responsiveness, assurance and empathy. The sample in this study was 200 respondents from the tourists who experienced at least one time of visiting Cibuntu Village. This study using questionnaires in the kind of Google form, consists of 23 items.Five hypotheses were formulated and tested. The finding of this study found from all respondents is also going down more than four time experiences. Then offer a promotion for the young generation or under 25 year old market segment. In the new normal, the application of health protocols determines tourist satisfaction in Cibuntu Village, West Java. The process of building, designing, and defining a sustainable tourism village, we must collaborate with the central government and local government in the new normal situation. Cibuntu Village should collect the data from the tourist visiting Cibuntu village and save it as guest history to offer a suitable promotion in new normal.
The Interconnection of Certified Cleanliness, Health, Safety and Environmental Sustainability on Purchased Decision Tourism Businesses in Puncak Hidayat, Candra; Arafah, Willy; Rahmanita, Myrza
Journal of Business on Hospitality and Tourism Vol 9, No 1 (2023): June 2023
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v9i1.419

Abstract

Cleanliness, health, safety and environmental sustainability or CHSE is the implementation of hygiene, health, safety, and environmental sustainability which is an operational guide for the tourism sector. The purpose of this study is to analyze the interconnection of certified cleanliness, health, safety and environmental sustainability on purchased decision tourism businesses. The sample was 200 respondents from the tourists who experienced at least one time of visiting Puncak. The method used in this research is quantitative method. The questionnaires will be collected by using Google form. The statistical finding there is positive and strong relationship between certified cleanliness, health, safety and environmental sustainability on purchased decision tourism businesses. The finding of this study first, certified cleanliness, health, safety and environmental sustainability very important on purchased decision tourism businesses. Second, the age of respondent between 25 years old until 44 years old with 83 respondents from a total of 200 respondents, this opportunity for tourism businesses to promote a tourism sustainability for young generation. Third, tourism businesses to maintain the price is not higher than other tourist destinations and it is advisable not to increase the prices. Fourthly, according experienced visiting Puncak, more than four-time experience of respondent visiting Puncak with 129 respondents from a total of 200 respondents from all respondents, suggestion for tourism businesses to maintain products, services and innovate by implementing tourism sustainability businesses.
Program Kampus Mengajar Angkatan 3 Dalam Meningkatkan Kemampuan Siswa Dalam Pembelajaran Dan Kegiatan Ekstrakulikuler Di SDN Benteng 01 Ciampea, Bogor Hidayat, Candra; Akbar, Muhamad Randy; Husein, Muhammad Qori; Rusmana, Melati Sintia; Fatimah, Nur; Nada, Saila Qothrin; Nuryani, Eka Sri
JPEMAS: Jurnal Pengabdian Kepada Masyarakat Vol. 2 No. 1 (2023): JPEMAS : Jurnal Pengabdian Kepada Masyarakat
Publisher : Yayasan Pendidikan Tanggui Baimbaian

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71456/adc.v2i1.399

Abstract

Program kampus mengajar ini sangat membantu dalam memajukan pendidikan Indonesia karena dengan hadirnya mahasiswa di sekolah memberi dampak dan perubahan yang baik supaya tercipta pemerataan pendidikan di Indonesia. Kegiatan Kampus Mengajar Angkatan 3 di SD Negeri Benteng 01 Ciampea Bogor ini telah berlangsung selama kurang lebih 4 bulan atau 18 minggu. Rangkaian kegiatan selama melaksanakan tugas kampus mengajar sesuai dengan program kerja diantaranya aspek kegiatan mengajar, adaptasi teknologi, administrasi dan pengembangan siswa dan ekstrakulikuler. Membuahkan hasil positif seperti tumbuhnya semangat belajar siswa di sekolah, meningkatnya rasa percaya diri pada siswa, bertambahnya pengetahuan mengenai teknologi pada guru dan siswa serta administrasi sekolah yang lebih tertata. Dari sisi mahasiswa dapat menambah wawasan dengan mengenal budaya dan adat istiadat sehingga dapat memperkuat rasa kebinekaan, juga kemampuan beradaptasi untuk membawa diri di lingkungan baru.
Analisa Korelasi Protokol Kesehatan Covid 19 Terhadap Keputusan Pembelian di Kedai Kopi Kiko, Jakarta Candra Hidayat; Joko Haryono
Jurnal Ilmiah Pariwisata Vol 26 No 3 (2021): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v26i3.1548

Abstract

This study aims to determine the effect of health protocol correlation on purchasing decisions at Kiko Coffee Shop. The method of analysis in this study is simple regression analysis. The population in this study were all consumers of Kiko Coffee Shop. While the number of samples is 200 people. The sampling technique used is accidental sampling, where respondents meet directly with researchers, then fill out a google form. Health protocols have a significant effect on purchasing decisions at Kiko Coffee Shop because many consumers agree that Kiko Coffee Shop carries out health protocols so that consumers avoid the risk of being exposed to the Covid-19 virus. It is hoped that the Kiko Coffee Shop manager will continue to provide good service and continue to comply with the health protocol regulations that have been implemented so that consumers in general still feel comfortable and more satisfied when eating at Kiko Coffee Shop. Keywords: Covid 19, Health Protocol, Purchase Decision
Pengaruh Citra Merek dan Kualitas Produk Terhadap Keputusan Pembelian Sirup Tjampolay di Pusat Oleh-Oleh Cirebon Christin Setiawan; Candra Hidayat; Devita Gantina
Jurnal Ilmiah Pariwisata Vol 28 No 3 (2023): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v28i3.1760

Abstract

The aim of the research is to determine the influence of brand image and product quality on purchasing decisions for Tjampolay Syrup at the Cirebon Souvenir Center in Cengkareng. This type of research is descriptive quantitative with a simple linear regression analysis method. The sampling technique using saturated sampling technique was used by 100 respondents who were visitors to purchasing Tjampolay Syrup at the Cirebon By-By Center. The research results show that brand image and product quality have a significant influence on purchasing decisions. A brand image that is linked to local and cultural identity succeeds in forming emotional bonds, strengthening trust and increasing consumer preferences. The integration of product quality with cultural heritage creates a more meaningful experience, gives consumers a strong reason to choose it, and strengthens the brand's positive image in competition in the local market. Tjampolay Syrup at the Cirebon Souvenir Center and influencing purchasing decisions, it is recommended to maintain the quality of raw materials and production processes, consider quality certification, present product variants or innovations according to customer needs, design attractive packaging that reflects the brand image, provide clear information about the product , advantages, and how to use it, as well as utilizing social media and online marketing to build their fan community. Keywords: Brand Image, Product Quality, Purchasing Decisions