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Information System Success Model Analysis - Enhancing User Satisfaction in Video Streaming Platforms Using Video Streaming Analytics Features Nugraha Budi Samawi; Leo Aldianto
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 3 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i3.7568

Abstract

The swift expansion of Subscription Video on Demand (SVoD) platforms in Indonesia is resulting in user retention challenges; data indicates that 23% of users plan to terminate their subscriptions. This research study examines the determinants of user happiness with the objective of giving pragmatic methods to mitigate subscription cancellation rates. The foundational principle of this research study is the Delone & McLean Information System Success Model. This theory elucidates the quality of the system, the quality of information, and the quality of service, which are identified as critical factors of user satisfaction and will ultimately influence the net benefits. This study employed a quantitative methodology, gathering data from 186 Indonesian SVoD respondents and analysing it by Partial Least Squares Structural Equation Modelling. The analysis results indicate a substantial beneficial impact of system quality, information quality, and service quality on user happiness. User happiness influences net benefits, which can lead to user retention and market expansion. To address the problem of subscription cancellation business, this research study proposes a Video Streaming Analytics (VSA) system. The proposed VSA solution is a surveillance system to collect real-time information about video streaming KPIs. VSA uses machine learning models to improve network performance and can be used for personalization. The next step after implementing VSA is to use the information collected to create licenses and partnerships according to Indonesian user trends and preferences. By implementing VSA and personalized campaigns, SVoD platforms and telecom service providers can improve their user satisfaction and further reduce churn rates and tap into the potential of Indonesia's entertainment content market. This research study emphasizes analytics-based strategies to create competitive advantage and long-term sustainability in the industry.
The Influence of Utilization of Information Technology and Human Resources Capability on the Performance of Administrative Employees Syafria, Syafria; Supratman, Supratman
International Journal of Management, Innovation, and Education Vol 4, No 1 (2025): International Journal of Management, Innovation, and Education
Publisher : Universitas Pakuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/ijmie.v4i1.12723

Abstract

This research was conducted at SMAN 1 Tilatang Kamang, which is located on Jalan Raya Pekan Kamis, Tilatang Kamang District, Agam Regency. This research is motivated by the initial observations that the author met in the field, there are several problems in the use of information technology used, especially the use of computers, the internet, and printer machines. There are only 10 TU employees, only 2 can operate a computer, and even then, it's just that. If fast electronic data is needed, they find it difficult to make it so they are often assisted by honorary personnel. This study aims to determine the effect of the use of information technology and human resource capabilities on the performance of Administrative Officers (TU) of SMAN 1 Tilatang Kamang. In connection with the research objectives above, a hypothesis is made that "it is suspected that the use of technology and human resource capabilities has a significant partial and simultaneous effect on employee performance". To conduct the discussion and research, the authors use primary data directly obtained from the object of research through a list of structured statements or questionnaires that have been answered by employees, and the population of this research is TU employees of SMAN 1 Tilatang Kamang, totaling 10 people using the Census method (Total Sampling). ). Data processing using SPSS 15.0 assistance method. The data analysis method used in this research is the Instrument Test, namely the Validity Test and Reliability Test, as well as Variable Descriptive Analysis. The analytical tool used is Multiple Linear Regression Analysis.
The Influence of Utilization of Information Technology and Human Resources Capability on the Performance of Administrative Employees Syafria Syafria; Supratman Supratman
International Journal of Management, Innovation, and Education Vol 4, No 1 (2025): International Journal of Management, Innovation, and Education
Publisher : Universitas Pakuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/ijmie.v4i1.12723

Abstract

This research was conducted at SMAN 1 Tilatang Kamang, which is located on Jalan Raya Pekan Kamis, Tilatang Kamang District, Agam Regency. This research is motivated by the initial observations that the author met in the field, there are several problems in the use of information technology used, especially the use of computers, the internet, and printer machines. There are only 10 TU employees, only 2 can operate a computer, and even then, it's just that. If fast electronic data is needed, they find it difficult to make it so they are often assisted by honorary personnel. This study aims to determine the effect of the use of information technology and human resource capabilities on the performance of Administrative Officers (TU) of SMAN 1 Tilatang Kamang. In connection with the research objectives above, a hypothesis is made that "it is suspected that the use of technology and human resource capabilities has a significant partial and simultaneous effect on employee performance". To conduct the discussion and research, the authors use primary data directly obtained from the object of research through a list of structured statements or questionnaires that have been answered by employees, and the population of this research is TU employees of SMAN 1 Tilatang Kamang, totaling 10 people using the Census method (Total Sampling). ). Data processing using SPSS 15.0 assistance method. The data analysis method used in this research is the Instrument Test, namely the Validity Test and Reliability Test, as well as Variable Descriptive Analysis. The analytical tool used is Multiple Linear Regression Analysis.
Design Of Information System Of Medical Record Web Based Inpatient Public Hospital in South Solo Akbar, Aidil
Jurnal Rekam Medic Vol 1, No 1 (2018): Edisi Februari
Publisher : LPPM Institut Kesehatan Helvetia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33085/jrm.v1i1.3957

Abstract

Medical record clerk Public Hospital in South Solok still trouble in the process management of inpatient data because it is still using manual systems that haven't computerized. Then needed a medical record information system Web-based inpatient care can help medical record officers in the process of the patient data management. Objectives; To produce a medical record information system Web-based inpatient Public Hospital in South Solok. Method; This system design method using the system development life cycle SDLC (Systems Development Life Cycle) which consists of the stages of planning, analysis, design, implementation, and usage. Results; Produce a medical record information system web-based inpatient public hospital in south solok. which can be used for computerized medical record officers by the management of the medical record in inpatient services unit. Conclusion; The presence of medical record information system Web-based Inpatient Public Hospital in Solok Selatan, can facilitate the attendant medical record medical record data in the management of patient hospitalization, because the system information it generates various reports information medical record of patients required inpatient management for decision making.
ANALYSIS OF FACTORS AFFECTING THE USE OF ACCOUNTING INFORMATION IN MICRO, SMALL, AND MEDIUM ENTERPRISES IN MATARAM Yuhana Nurhandayani; Ida Ayu Nursanty; Elvina Setiawati
ShariaBiz International Journal of Economics & Business Vol. 1 No. 1 (2024)
Publisher : Fakultas Agama Islam Universitas Islam Al-Azhar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36679/shariabiz.v%1i1.23

Abstract

This study aims to analyze the factors that influence the use of accounting information on Micro, Small, and Medium Enterprises in Mataram City. This study consists of two independent variables, namely business turnover (X1) and accounting knowledge (X2 ), and the dependent variable is the use of accounting information (Y). The population in this study is food and beverage MSMEs in the city of Mataram, amounting to 1,254 MSMEs. The sample selection method used in this research is the purposive sampling method. The criteria are based on the food and beverage MSMEs involved in using accounting information. The sample that meets the requirements in this study is 100 SMEs. The data analysis methods used are validity test, reliability test, multiple linear regression analysis, coefficient of determination, and hypothesis testing. Data analysis techniques using the Validity Test, Reliability Test, Classical Assumption Test, Normality Test, Multicollinearity Test, Heteroscedasticity Test, and Multiple Linear Regression Analysis. The results of this study indicate that the business turnover variable has no significant effect on the use of accounting information because it has a significance value level (Sig.) of 0.822 > 0.05 and a t-table of 1.660. accounting knowledge has no significant effect on the use of accounting information because it has a significance value level (Sig.) of 0.492 > 0.05 and t-count 0.690 < t-table 1.660 in food and beverage SMEs.
The Use of Information Service Modules to Enhance Students' Assertive Behavior Reynalyn Tayaban; Bai Raezza I. Guizo
International Journal of Counseling and Psychotherapy Vol. 2 No. 1 (2025): International Journal of Counseling and Psychotherapy, 2(1), 2025
Publisher : Academia Edu Cendekia Indonesia (AEDUCIA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64420/ijcp.v2i1.184

Abstract

Objective: Assertive behavior is a crucial social skill that students must develop to navigate interpersonal relationships and academic challenges effectively. However, fostering assertiveness among students can be difficult due to various personal and environmental factors. This study aims to measure the improvement in students' assertive behavior through the use of information service modules. Method: The research adopts a Research and Development (R&D) approach and was conducted throughout 2023 with a sample of 30 students. Data were collected through questionnaires designed to assess levels of assertive behavior before and after the intervention. The analysis involved conducting (1) normality tests to ensure data distribution assumptions were met, and (2) dependent sample t-tests to determine the significance of changes. Result: The findings indicate a significant improvement in students' assertive behavior, demonstrating the effectiveness of the developed module-based information service. Conclusion: The study confirms that the module-based information service effectively enhances students' assertive behavior and addresses the research problem. Contribution: This research provides theoretical insights and contributes to the development of module-based information service media as an effective tool for fostering students' assertive behavior.
The Use of Fanpage Counseling through Information Service Model at Junior High School Agung Kuriawan; Epin Candra Buana
Indonesian Journal of Guidance and Counseling Studies Vol. 2 No. 1 (2025): Indonesian Journal of Guidance and Counseling Studies, 2(1): 2025
Publisher : Academia Edu Cendekia Indonesia (AEDUCIA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64420/ijgcs.v2i1.231

Abstract

Background: Information technology has become an integral part of various sectors of life, including education. In particular, it has influenced the delivery of guidance and counseling services, enabling new models of communication and interaction between counselors and students. Objective: This study aimed to determine the model of information services and examine its influence through the use of Fanpage Counseling on Facebook at SMP Negeri 1 Gurah. Method: This research employed a quantitative approach with a correlational method. The study was conducted in 2022 at SMP Negeri 1 Gurah, involving a sample of 18 students. Result: The findings revealed that the use of a Facebook Fanpage had a significant influence on the delivery of guidance and counseling information services at SMP Negeri 1 Gurah. Conclusion: The study concluded that the use of Facebook Fanpage by students facilitates the delivery of school counseling information and positively influences student engagement with the service. Contribution: This research contributes new insights and practical knowledge regarding the implementation of information service models through social media, particularly Fanpage Counseling, in school settings.
Implementation of C4.5 Algorithm for Student Satisfaction Analysis on Scout Extracurricular Activities in the Framework of Scout Extracurricular Information System Development at SDN Pondok Bambu 10 & 11 Rifai, Hanna Sabilla; Yel, Mesra Betty
Journal Innovations Computer Science Vol. 4 No. 2 (2025): November
Publisher : Yayasan Kawanad

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56347/jics.v4i2.338

Abstract

This study investigates student satisfaction toward Scout extracurricular activities at SDN Pondok Bambu 10 and 11 by applying the C4.5 algorithm within the CRISP-DM framework. Data were collected from 210 students through questionnaires and interviews to evaluate perceptions of program quality, mentor support, and social interaction. The C4.5 model achieved an accuracy rate of 99.52%, effectively identifying key determinants of student satisfaction. Results indicate that program quality, mentor support, and peer interaction are the most influential factors shaping students’ experiences. The decision tree produced interpretable rules that help educators understand satisfaction patterns and make data-driven improvements to program design. Compared with other methods such as SVM and Random Forest, C4.5 provides clearer interpretability while maintaining high predictive precision. The study further recommends integrating the model into a web-based information system to enable continuous monitoring and evaluation of extracurricular activities. These findings highlight the potential of data mining techniques to strengthen decision-making in education and to create a more adaptive, student-centered approach to extracurricular management.
Innovation in the World of Education Using Information Technology in Learning Dwi Ana Anggraeni
Al-Ard: Journal of Education Vol. 1 No. 2 (2025)
Publisher : Konsultan Jurnal Ilmiah Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63738/al-ard.v1i2.10

Abstract

E-learning is a form of innovation in education that combines information technology with the learning process. The term e-learning refers to the use of technological devices, particularly the internet, to deliver learning materials online. The purpose of this article is to examine educational innovations using information technology in learning. The data collection technique in this study was documentation, collecting and selecting data that correlated with the research title to draw conclusions. The collected data needed to be interpreted by referring to general theory. Data analysis was carried out through the stages of data condensation, data display, and conclusion drawing/verification. E-learning offers significant benefits, such as reduced operational costs, broader access to learning materials, and the use of modern technology to enhance learning effectiveness.
Analisis Faktor Penyebab Kekosongan Obat dan Implementasi Strategi MMSL Berbasis Hospital Information System: : (Studi Kasus RS Gatoel Mojokerto) Adistya Nugraha F; Imam Shalihin Amin; Nur Ayu Rahmawati; Dian Tri Febriana; Faradian Fajri; Nasrudin Nasrudin; Achmad Zakaria; Herin Mawarti; Renny Padma Prihatini
JURNAL RISET RUMPUN ILMU KEDOKTERAN Vol. 4 No. 3 (2025): Desember : Jurnal Riset Rumpun Ilmu Kedokteran
Publisher : Pusat riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrike.v4i3.6980

Abstract

Drug stock-outs are an indicator of pharmaceutical management failure that directly affects patient safety and the quality of hospital services. Gatoel Hospital Mojokerto experienced an increase in the percentage of drug debt from 3.14% in January to 6.20% in July 2025, with 1,607 patients affected. This study aims to identify the factors causing drug stock-outs and formulate preventive strategies through the optimization of the Minimum-Maximum Stock Level (MMSL) system based on the Hospital Information System. A mixed-method approach was used, combining secondary data analysis (January–July 2025) and in-depth interviews. Fishbone analysis was applied to identify root causes, USG analysis to determine priorities, and SWOT analysis to formulate intervention strategies. Priority drug classification was carried out using the ABC-VEN method. The intervention involved implementing an MMSL pilot project for 150 drug items under Pareto category A. The analysis identified six dimensions of stock-out causes: man, materials, methods, machines, measurement, and environment. The highest priority issue was drug demand forecasting based on historical data (USG score: 125). SWOT analysis placed the organization in quadrant II, recommending a Weakness-Opportunities (WO) strategy. MMSL implementation was initiated through the development of SOPs and the entry of 150 priority drug items into the system. Drug stock-outs are caused by multifactorial issues that require systemic intervention. MMSL optimization has the potential to serve as a long-term solution, provided there is expanded coverage, strengthened human resource capacity, and comprehensive system integration.

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