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JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi)
Published by Universitas Sam Ratulangi
ISSN : 23563966     EISSN : 26212331     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
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Articles 688 Documents
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PENGARUH DISIPLIN KERJA, MOTIVASI KERJA DAN KEPUASAN KERJA TERHADAP KINERJA PADA PEGAWAI NEGERI SIPIL (PNS) GENERASI “Y” (KASUS PADA KEMENTERIAN PERDAGANGAN, JAKARTA) Safitri, Ahda; Wismantari, Trusti; Hermawati, Vina; Bernarto, Innocentius
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 8, No 1 (2021): JMBI UNSRAT Volume 8 Nomor 1
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v8i1.32315

Abstract

Abstract: This study aims to determine the positive effect of work discipline, work motivation, and job satisfaction on employee performance in generation Y civil servants in Ministry of Trade. The data in this study are obtained through a questionnaire with the target population being all Y generation civil servants in Ministry of Trade, Jakarta. The number of samples specified is401 samples. Sampling is carried out using simple random sampling through the SPSS program. The statistical analysis in this study uses partial least square-structural equation modeling (PLS-SEM) through the SmartPls 3.0 program. The final result of this research shows that there is a positive effect of work discipline, work motivation, and job satisfaction on employee performance.Abstrak: Penelitian ini bermaksud untuk mengetahui pengaruh positif disiplin kerja, motivasi kerja, dan kepuasan kerja terhadap kinerja pegawai pada PNS generasi Y di Kementerian Perdagangan. Data pada penelitian ini didapatkan melalui kuesioner dengan target populasi adalah seluruh PNS generasi Y pada Kementerian Perdagangan, Jakarta. Jumlah sampel yang ditentukan sebesar 401 sampel. Penarikan sampel dilakukan menggunakan simple random sampling melalui program SPSS. Analisis statistik pada penelitian ini menggunakan partial least square-structural equation modeling (PLS-SEM) melalui program SmartPls 3.0. Hasil akhir dari penelitian ini diketahui bahwasanya terdapat pengaruh positif dari disiplin kerja, motivasi kerja, dan kepuasan kerja terhadap kinerja pegawai.Keywords: work discipline, work motivation, job satisfaction, employee performance
ANALISIS KOMPARASI KINERJA KEUANGAN BERBASIS VARIASI STRUKTUR KEPEMILIKAN PERBANKAN DI INDONESIA Kamal, Sri Wahyuni Anggraini; Murni, Sri; Tulung, Joy Elly
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 8, No 2 (2021): JMBI UNSRAT Volume 8 Nomor 2
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v8i2.32358

Abstract

Abstract: This research aims to analyze whether there are significant differences in the financial performance of the Bank by looking at variations of the ownership structure. Namely state-owned enterprise, national private bank, and foreign bank. In this study the authors focused on 12 banks that could represent the profile of existing banks in Indonesia. This type of research is a comparative test or comparison test conducted on the financial performance of banking companies based on their ownership structure. This study uses financial report data that has been published by the Financial Services Authority (OJK). This study used ANOVA analysis method. The results of this analysis indicate that there is no significant difference in the average between variations in ownership structure in the NPL, ROA, ROE, NIM and BOPO Ratio.Abstrak: Penelitian ini bertujuan untuk menganalisis apakah terdapat perbedaan yang signifikan kinerja keuangan Bank dengan melihat variasi struktur kepemilikannya. Yakni Bank Milik Pemerintah, Bank Milik Swasta Nasional, dan Bank Milik Asing. Dalam penelitian ini penulis berfokus pada 12 Bank yang dapat mewakili profil perbankan yang ada di Indonesia. Jenis penelitian ini bersifat uji komparasi atau uji perbandingan yang dilakukan atas kinerja keuangan perusahaan perbankan berdasarkan struktur kepemilikannya. Penelitian ini menggunakan data laporan keuangan yang telah di publikasikan oleh Otoritas Jasa Keuangan (OJK). Penelitian ini menggunakan metode analisa ANOVA. Hasil dari analisis ini menunjukkan tidak ada perbedaan signifikan rata-rata antara variasi struktur kepemilikannya pada rasio NPL, ROA, ROE, NIM dan BOPO. Keywords: Bank Ownership Structure, NPL, ROA, ROE, NIM, BOPO
OPTIMALISASI PENATAAN DAN PENGUATAN ORGANISASI GUNA MENINGKATKAN KINERJA DALAM RANGKA MEWUJUDKAN REFORMASI BIROKRASI DI LINGKUNGAN TNI AL Kurnia Pasya, Ivan; Utomo, Wito Hadi; Mangaratua Sirait, Binsar
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 8, No 2 (2021): JMBI UNSRAT Volume 8 Nomor 2
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v8i2.34284

Abstract

Penataan dan penguatan organisasi yang merupakan salah satu bagian dari Reformasi Birokrasi TNI AL memiliki beberapa permasalahan, diantaranya validasi organisasi perlu dioptimalkan, masih adanya tumpang tindih kewenangan antar Satuan kerja (Satker) dan penyusunan piranti lunak terkait penataan organisasi perlu dioptimalkan. Sasaran program bidang penataan dan penguatan organisasi adalah terwujudnya organisasi yang efektif dan profesional, menurunnya tumpang tindih tugas pokok dan fungsi serta meningkatnya kinerja sesuai tugas dan fungsi Satker/Balakpus/Kotama di lingkungan TNI.Kata Kunci: Optimalisasi Organisasi, Kinerja, Reformasi Birokrasi Organizational structuring and strengthening which is one part of the Navy's Bureaucratic Reform has several problems, including organizational validation that needs to be optimized, there is still overlapping authority between work units (Satker) and the preparation of software related to organizational structuring needs to be optimized. The program targets for organizational structuring and strengthening are the realization of an effective and professional organization, decreasing overlapping of main tasks and functions and increasing performance according to the tasks and functions of Satker/Balakpus/Kotama within the TNI. Key Word :   Organization Optimization,  Performance, Bureaucratic Reform
FAKTOR-FAKTOR YANG MEMPENGARUHI KINERJA PEGAWAI DIMEDIASI OLEH VARIABEL KEPUASAN KERJA PADA ERA NEW NORMAL DI DINAS PERINDUSTRIAN DAN TENAGA KERJA KABUPATEN BADUNG Manuaba, Ida Bagus Agung Andi Bhisma; Lestari, Ni Putu Nina Eka
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 8, No 1 (2021): JMBI UNSRAT Volume 8 Nomor 1
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v8i1.31835

Abstract

Abstract: The aims of this study is to examine the influence of the work environment, new culture organization on employee performance mediated by employee job satisfaction. The number of respondents used in this study were as many as 145 respondents, all respondents were employees of the industry and labor office of the city of Bandung. The research data were obtained through distributing questionnaires and analyzed using the Structural Equation Modeling analysis technique with the help of the AMOS version 22 program. Based on the results of the analysis in this study, it is found that the work environment, New culture organization and digital leadership are factors that directly affect employee job satisfaction and employee performance. The results of this study also indicate that employee job satisfaction can mediate the indirect influence of the work environment, New culture organization and digital leadership on employee performance. Work environment, New culture organization and digital leadership will increase employee job satisfaction which in turn will increase employee performance. Abstrak:  Penelitian ini bertujuan untuk menguji pengaruh lingkungan kerja, new culture organization terhadap kinerja pegawai dengan dimediasi oleh kepuasan kerja pegawai. Jumlah responden yang digunakan dalam penelitian ini adalah sebanyak 145 responden, seluruh responden merupakan pegawai di dinas perindustrian dan tenaga kerja kota Bandung. Data hasil penelitian diperoleh melalui penyebaran kuesioner dan dianalisis dengan menggunakan teknik analisis Structural Equation Modelling dengan bantuan program AMOS versi 22. Berdasarkan hasil analisis dalam penelitian ini, diperoleh hasil bahwa lingkungan kerja, New culture organization dan digital leadership merupakan faktor – faktor yang secara langsung berpengaruh terhadap kepuasan kerja pegawai dan kinerja pegawai. Hasil penelitian ini juga menunjukkan bahwa kepuasan kerja pegawai dapat memediasi pengaruh tidak langsung lingkungan kerja, New culture organization dan digital leadership terhadap kinerja pegawai. Lingkungan kerja, New culture organization dan digital leadership akan meningkatkan kepuasan kerja pegawai yang selanjutnya akan meningkatkan kienrja pegawaiKeywords:   work environment, New culture organization, digital leadership, job satisfaction, employee performance, Structural Equation Modeling Kata kunci : lingkungan kerja, New culture organization, digital leadership, kepuasan kerja, kinerja pegawai, Structural Equation Modellin
IMPLEMENTASI PENATAAN TATALAKSANA DALAM PENERAPAN MANAJEMEN SUMBER DAYA GUNA MEWUJUDKAN REFORMASI BIROKRASI DI LINGKUNGAN TNI ANGKATAN LAUT Supriyadi, Ahmad; Setyoko, Budi; Jumino, Jumino
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 8, No 2 (2021): JMBI UNSRAT Volume 8 Nomor 2
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v8i2.34296

Abstract

Abstract: Bureaucratic reform is one of the government's efforts to achieve good governance, reform and fundamental changes to the system of government administration, especially regarding aspects of the institution (organization), management and human resources of the apparatus. Through bureaucratic reform, an effective and efficient government administration system is organized. Bureaucratic reform is the backbone in changing the life of the nation and state. Abstrak: Reformasi birokrasi merupakan salah satu upaya pemerintah untuk mencapai good governance, melakukan pembaharuan dan perubahan mendasar terhadap sistem penyelenggaraan pemerintahan terutama menyangkut aspek-aspek kelembagaan (organisasi), ketatalaksanaan dan sumber daya manusia aparatur. Melalui reformasi birokrasi, dilakukan penataan terhadap sistem penyelenggaraan pemerintah yang efektif dan efisien. Reformasi birokrasi menjadi tulang punggung dalam perubahan kehidupan berbangsa dan bernegara. Keyword: Management,  Bureaucratic Reform, Indonesian Navy
PENERAPAN MANAJEMEN SUMBER DAYA DALAM RANGKA EFISIENSI PENATAAN TATALAKSANA GUNA MEWUJUDKAN REFORMASI BIROKRASI DI LINGKUNGAN TNI ANGKATAN LAUT Triyanto, Bayu; Soediantono, Dwi; Fachlevi, M. Riza
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 8, No 1 (2021): JMBI UNSRAT Volume 8 Nomor 1
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v8i1.34276

Abstract

Reformasi birokrasi merupakan salah satu upaya pemerintah untuk mencapai good governance, melakukan pembaharuan dan perubahan mendasar terhadap sistem penyelenggaraan pemerintahan terutama menyangkut aspek-aspek kelembagaan (organisasi), ketatalaksanaan dan sumber daya manusia aparatur. Melalui reformasi birokrasi, dilakukan penataan terhadap sistem penyelenggaraan pemerintah yang efektif dan efisien. Reformasi birokrasi menjadi tulang punggung dalam perubahan kehidupan berbangsa dan bernegara. Penataan tatalaksana dilakukan melalui serangkaian proses analisis dan perbaikan tatalaksana bertujuan untuk meningkatkan efisiensi dan efektivitas sistem, proses, dan prosedur kerja yang jelas, efektif, efisien dan terukur pada masing-masing lembaga. Target yang ingin dicapai melalui program ini antara lain adalah meningkatnya efisiensi dan efektivitas proses manajemen organisasi serta kinerja di TNI Angkatan Laut. Kata Kunci: Manajemen Sumber Daya, Reformasi Birokrasi, TNI Angkatan LautAbstractBureaucratic reform is one of the government's efforts to realize good governance, by making improvements and fundamental changes to the system of government administration, especially concerning aspects of the institution (organization), management and human resources of the apparatus. Through bureaucratic reform, an effective and efficient government administration system is implemented. Bureaucratic reform is the backbone in changing the life of the nation and state. Management structuring is carried out through a series of analytical processes and management improvements aimed at increasing the efficiency and effectiveness of clear, effective, efficient and measurable systems, processes and work procedures in each institution. The targets to be achieved through this program include increasing the efficiency and effectiveness of organizational management processes and performance in the Indonesian Navy. Key Word:   Resource Management,  Bureaucratic Reform, Indonesian Navy 
FAKTOR-FAKTOR YANG MEMPENGARUHI LOYALITAS PASIEN KLINIK KESEHATAN KOPERASI KARYAWAN PLN BATAM Iswara, Bunga Divi; Rustam, Triana Ananda
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 8, No 2 (2021): JMBI UNSRAT Volume 8 Nomor 2
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v8i2.35131

Abstract

Abstract: This research aimed to find out the effect of the facilities, service, and both of them simultaneously on patient loyalty at the health clinic of the State Electricity Company Batam cooperative. This study used a quantitative research design with a total population and sample was 148 patients who visited the Health Clinic of the State Electricity Company Batam City Employees Cooperative. The data analysis techniques applied in this study were the data quality test, classical assumption test, influence test, and hypothesis test which will be assisted by the application of SPSS version 25. This study found that: (1) The facility variable has a positive and significant impact on patient loyalty at the State Electricity Company Batam employee cooperative health clinic. The more complete the facilities provided meant that the loyal patients would check themselves, (2) The service variable has a positive and significant effect on patient loyalty at the State Electricity Company Batam employee cooperative health clinic. The greater the opportunity for service indicators, the patient would be loyal to visit or health control, and (3) The service and facility variables simultaneously affect patient loyalty significantly and positively at the State Electricity Company Batam employee cooperative health clinic. Abstrak: Penelitian ini bertujuan untuk mengetahui pengaruh fasilitas, pelayanan, dan keduanya secara simultan terhadap loyalitas pasien di poliklinik kesehatan koperasi PLN Batam. Penelitian ini menggunakan desain penelitian kuantitatif dengan jumlah populasi dan sampel sebanyak 148 pasien yang berkunjung ke Klinik Kesehatan Koperasi Pegawai Perusahaan Listrik Negara Kota Batam. Teknik analisis data yang digunakan dalam penelitian ini adalah uji kualitas data, uji asumsi klasik, uji pengaruh, dan uji hipotesis yang akan dibantu dengan aplikasi SPSS versi 25. Penelitian ini menemukan bahwa: (1) Variabel fasilitas berpengaruh positif dan berpengaruh signifikan terhadap loyalitas pasien di poliklinik kesehatan koperasi pegawai PLN Batam. Semakin lengkap fasilitas yang diberikan berarti pasien yang setia akan memeriksakan diri, (2) Variabel pelayanan berpengaruh positif dan signifikan terhadap loyalitas pasien pada klinik kesehatan koperasi pegawai PT PLN Batam. Semakin besar peluang indikator pelayanan maka pasien akan loyal berkunjung atau kontrol kesehatan, dan (3) Variabel pelayanan dan fasilitas secara simultan berpengaruh signifikan dan positif terhadap loyalitas pasien pada klinik kesehatan koperasi pegawai PLN BatamKeywords:  Patient Loyalty , Service, Facilities, Health Clinic, Kopkar State Electricity Company Batam. 
PENGARUH BOARD CHARACTERISTICS PROPORSI WOMAN ON BOARD PADA KINERJA KEUANGAN Alamsyah, Fatimah; Madyan, Muhammad
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 8, No 2 (2021): JMBI UNSRAT Volume 8 Nomor 2
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v8i2.34663

Abstract

Financial performance is the main benchmark in assessing whether or not performance in company can be measured through the financial performance each company. Measuring financial performance can be seen by two sides, from internal and external factors. According to IICG (Indonesian Institute of Corporate Governance) corporate governance is a process and structure that is applied in running company, with the aim of increasing value in the long term while it still paying attention to the interest of other stakeholder. Woman on board is a gender diversity that is included in the board diversity section. The presence of women at the top management level in Indonesia is still small. It is assumed that the competence and skill of men are better than women, so it called a reaction arises, namely overconfidence. Indonesia got the lowest results of all countries with a percentage only 5.4% where from this data it can be proven that the role of women on the board for the Indonesia state is still dominated by men in decision-making policies and corporate governance. This study uses 111 sample of basic and chemical industrial companies, miscellaneous industry, consumer goods, utility, infrastructure and transportation for the period 2015 -2017. Where the result of the study indicate that the influence of Board Female Proportions (BFP) has a negative and significant influence on the company’s financial performance.
THE INFLUENCE OF COUNTRY IMAGE, BRAND FAMILIARITY, PRODUCT QUALITY, AND SOCIAL INFLUENCE TOWARDS PURCHASE INTENTION : THE CASE STUDY OF SAMSUNG Jacob, Michael Rusiviro; Tan, Pauline Henriette Pattyranie
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 8, No 1 (2021): JMBI UNSRAT Volume 8 Nomor 1
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v8i1.34047

Abstract

Abstract:  The smartphone industry has grown rapidly in recent years, and one of the market leaders is Samsung. Over the past few years, Samsung has been remaining as the top brand in the smartphone industry worldwide and has maintained its market share in the world. However, this is not the case in Indonesia. In recent years, Samsung in Indonesia has also experienced a dwindling market share, that is why it is interesting to conduct in-depth research on its consumer purchase intentions. Therefore, this study utilizes Country Image, Product Quality, Brand Familiarity as independent variables to explore their influence on Samsung smartphone purchase intentions to examine the nature of Samsung’s consumer purchase intentions and then to provide some recommendations on how Samsung can increase its market share in Indonesia. This study used primary data by using convenience sampling. The data analysis used Structural Equation Modeling (SEM) through SmartPLS and the results showed that Product Quality, Brand Familiarity, and Social Influence had a positive and significant effect on Purchase Intention, while the State Image proved insignificant. Abstrak: Industri smartphone telah berkembang pesat dalam beberapa tahun terakhir, dan salah satu pemimpin pasarnya adalah Samsung. Selama beberapa tahun terakhir, Samsung telah bertahan sebagai merek teratas dalam industri ponsel pintar di seluruh dunia dan telah mempertahankan pangsa pasarnya di dunia. Namun tidak demikian halnya di Indonesia. Dalam beberapa tahun terakhir, Samsung di Indonesia juga mengalami pangsa pasar yang semakin menipis, oleh karena itu menarik untuk dilakukan penelitian mendalam tentang niat beli konsumennya. Oleh karena itu, penelitian ini memanfaatkan Country Image, Kualitas Produk, Brand Familiarity sebagai variabel independen untuk mengeksplorasi pengaruhnya terhadap niat beli smartphone Samsung untuk mengetahui sifat niat beli konsumen Samsung dan kemudian memberikan beberapa rekomendasi bagaimana Samsung dapat meningkatkan pangsa pasarnya di Indonesia. Penelitian ini menggunakan data primer dengan menggunakan convenience sampling. Analisis data menggunakan Structural Equation Modeling (SEM) melalui SmartPLS dan hasil penelitian menunjukkan bahwa Kualitas Produk, Keakraban Merek, dan Pengaruh Sosial berpengaruh positif dan signifikan terhadap Niat Membeli, sedangkan Citra Negara terbukti tidak signifikan  Keywords:  International business, global marketing, consumer behaviour, purchase intention, country image, product quality, brand familiarity, social influence Kata Kunci:    Bisnis internasional, pemasaran global, perilaku konsumen, niat membeli, citra negara, kualitas produk, keakraban merek, pengaruh sosial
OPTIMALISASI KEPEMIMPINAN NASIONAL/TNI DALAM PERCEPATAN PENANGANAN COVID-19 DAN PEMULIHAN EKONOMI NASIONAL GUNA MENINGKATKAN KESEJAHTERAAN MASYARAKAT DALAM RANGKA TERWUJUDNYA INDONESIA TANGGUH DITINJAU DARI PERSPEKTIF KEPEMIMPINAN STRATEGIS Widhi Cahyono, Anggit; Guyana, Daniel
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 8, No 2 (2021): JMBI UNSRAT Volume 8 Nomor 2
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v8i2.34337

Abstract

AbstrakIndonesia saat ini, bahkan hampir seluruh negara di dunia secara global telah menghadapi Pandemi Covid-19 dan keterpurukan ekonomi sebagai salah satu bentuk tantangan terhadap dinamika kepemimpinan dalam perspektif kepemimpinan berbangsa dan bernegara. Dalam mewujudkan hal tersebut diperlukan suatu strategi pencarian solusi yang salah satunya melalui penguatan peran sentral kepemimpinan strategis.  Kepemimpinan strategis bertanggungjawab untuk menciptakan antara tuntutan lingkungan eksternal organisasi dengan visi, misi, strategi dan implementasi organisasi. Kepemimpinan strategis bersifat multifungsional, terutama melibatkan pengelolaan melalui orang lain, dan membantu organisasi untuk menghadapi perubahan yang tampaknya berkembang secara eksponensial dalam lingkungan global.  upaya mewujudkan peningkatan peran kepemimpinan strategis nasional/TNI dalam percepatan penanganan Covid-19 dan pemulihan ekonomi nasional saat ini terdapat beberapa kendala diantaranya terbatasnya kemampuan perencanaan, terbatasnya kemampuan implementasi strategi serta terbatasnya kemampuan evaluasi. AbstracIndonesia today, even almost all countries in the world globally have faced the Covid-19 pandemic and economic downturn as a form of challenge to the dynamics of leadership in the perspective of national and state leadership. In realizing this, a solution-seeking strategy is needed, one of which is through strengthening the central role of strategic leadership. Strategic leadership is responsible for creating between the demands of the external environment of the organization with the vision, mission, strategy and implementation of the organization. Strategic leadership is multifunctional, primarily involving managing through other people, and helping organizations to cope with changes that appear to be growing exponentially in a global environment. In an effort to realize the increasing role of the national strategic leadership/TNI in accelerating the handling of Covid-19 and the current national economic recovery, there are several obstacles including limited planning capabilities, limited ability to implement strategies and limited evaluation capabilities.

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