Garuda - Garba Rujukan Digital

Article Per Year (5 Year)

All

Jurnal Manajemen Inovasi

JInoMan
Website

Published by Universitas Syiah Kuala

ISSN : 2086924X EISSN : 27211452 DOI : -

Core Subject : Economy, Science,

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Jurnal Manajemen dan Inovasi is a peer reviewed journal published by Deparment of Management, Faculty of Economics and Business, Syiah Kuala University. The journal is published twice a year in February and October. The scope of the journal varies from finance, human resource management, marketing, production, supply chain, to global business practices.

Arjuna Subject : -

Articles 60 Documents

1 2 3 4 5

DAMPAK PENGUASAAN INFORMASI, PEMBELAJARAN ORGANISASI, DAN KOMITMEN PEGAWAI TERHADAP Kemampuan kerja SERTA IMPLIKASINYA PADA PENINGKATAN KINERJA PEGAWAI KANTOR PERTANAHAN PROVINSI ACEH Arinaldi Arinaldi; Amri Amri; Nurdasila Darsono
Jurnal Manajemen Inovasi Vol 8, No 3 (2017): Jurnal Manajemen Inovasi: Oktober 2017
Publisher : Departemen Manajemen, Universitas Syiah Kuala

ABSTRACTThe purpose of this study was to determine the impact of the mastery of information, organizational learning, and employee commitment to the completion of the work and its implications on improving the performance of employees land office Aceh province. The method chosen to analyze the data of this research is Structural Equation Model (SEM) using software Partial Least Square (PLS). Based on the analysis that has been done through observation and secondary data, it can be concluded that the mastery of information, organizational learning, employee commitment, completion of work, and increase employee performance is good, the first hypothesis is accepted. From the research that has been done can be concluded that the hypothesis that the mastery of information, organizational learning, and commitment of employees simultaneously and partially on the settlement of employee jobs can be accepted, with a value of 3.474 for the simultaneous influence employees' commitment to the completion of the work; 5.958 to influence organizational learning simultaneously on completion of the work; and 6.847 to influence the control information simultaneously on completion of the work. As for the effect of the partial mastery of information on the completion of work at 37.729, influence organizational learning partially on completion of the job amounted to 18.693, and influence employee commitment partially to the completion of the job amounted to 7.597. From the research that has been done can be concluded that the hypothesis that the mastery of information, organizational learning, and employee commitment influence simultaneously and partially on employee performance is acceptable, with a value of 2.191 for the simultaneous influence employee commitment to performance; 13.601 for the simultaneous influence of organizational learning on performance; and 2,747 for the mastery of information simultaneously influence on performance. As for the effect of a partial mastery of information on the performance of 19.561; the effect of organizational learning partially on the performance of 126.332; and influence employee commitment partially on the performance of 34.238. From the research that has been done can be concluded that the hypothesis that the completion of the work affect the performance is acceptable, with a value of t-statistic for at 49.015. From the research that has been done can be concluded that the hypothesis that the mastery of information, organizational learning and employee commitment influence simultaneously and partially on the performance of employees through the completion of the work is acceptable, with a value of 3,266 to influence control of information on employee performance through completion of the job simultaneously; 3.483 for organizational learning influence on employee performance through the completion of jobs simultaneously; and 3,103 to influence employees' commitment to employee performance through the completion of jobs simultaneously. As for the effect of a partial mastery of information on employee performance through completion of the job amounted to 7.687; the influence of organizational learning on the job performance of employees through partial settlement of 5.666; and influence employees' commitment to employee performance through partial completion of the work amounted to 6.975.Keywords : mastery of information, organizational learning, employee commitment, completion of the work, the performance of employees

PENGARUH KEPUASAN KERJA TERHADAP KOMITMEN ORGANISASIONAL DENGAN PERSEPSI DUKUNGAN ORGANISASIONAL SEBAGAI VARIABEL MODERASI Megawati Megawati; Nurul Syahna
Jurnal Manajemen Inovasi Vol 9, No 1 (2018): Jurnal Manajemen Inovasi: Februari 2018
Publisher : Departemen Manajemen, Universitas Syiah Kuala

Thisaim wastoinvestigateweatherjobsatisfactionenchancesorganizationalcommitmentamong nursingpersonelwhile exploringwhether organizationalsupport perceptionhasamoderatingeffectonthe relationshipbetweenjobsatisfactionand organizationalcommitment.Asurvey wassentto111nursesatRumahSakitIbudanAnak (RSIA)PemerintahAceh.Accordingtotheresearchfindings,nurses’jobsatisfactionhasa positive andsignificantinfluence onorganizationalcommitment.Furthermore theresults showed thatorganizational supportperception brings impact forward organizational commitment. Result alsoindicated that themoderating effect ofnurses’ organizational supportperceptionwas weakwiththevalue0,214.Thisstudysuggest thatorganizational supportperceptionwill developasenseofbelonging.Thiskindofrelationshipisrarely discussedintheresearchliterature,anditcanbeappliedforhumanresourcesmanagement of nursing staff atRumahSakitIbu dan Anak(RSIA)Pemerintah Aceh. Keyword: OrganizationalSupport, JobSatisfaction, Organizational Commitment, Moderating Effect, NursingStaff

PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP KEPUASAN NASABAH DAN DAMPAKNYA TERHADAP LOYALITAS NASABAH PT. BANK RAKYAT INDONESIA Yunanda Eka Putra; Mukhlis Yunus; Sulaiman Sulaiman
Jurnal Manajemen Inovasi Vol 8, No 2 (2017): Jurnal Manajemen Inovasi: Juni 2017
Publisher : Departemen Manajemen, Universitas Syiah Kuala

ABSTRACTThis study aims to determine Customer Relationship Management influence on Customer Satisfaction and its impact on Customer Loyalty of PT.Bank Rakyat Indonesia (Persero), Tbk Branch Office in Bener Meriah. The study population is all customers in in the bank numbering 13.939 customers. This study uses proportioned/stratified random sampling with a sample size of 250 respondents. The analytical method used is structural equation modeling (SEM). The results showed that the Customer Relationship Management significantly influences both on satisfaction and its customer loyalty. Furthermore, satisfaction also affects its customer loyalty. Customer satisfaction plays a role as partially mediator between the influences of Customer Relationship Management on its Customer Loyalty. The implications of this research, the management of PT. Bank Rakyat Indonesia needs to improve its Customer Relationship Management program that can increase its customer loyalty. Keywords: Customer Relationship Management, Satisfaction, Customer Loyalty

PENGARUH LINGKUNGAN KERJA, MOTIVASI, MASALAH PERSONAL, DAN PELATIHAN TERHADAP KINERJA KARYAWAN SERTA DAMPAKNYA TERHADAP KINERJA ORGANISASI Fadli Yunadi; Hafasnuddin Hafasnuddin; Ridwan Ibrahim
Jurnal Manajemen Inovasi Vol 8, No 3 (2017): Jurnal Manajemen Inovasi: Oktober 2017
Publisher : Departemen Manajemen, Universitas Syiah Kuala

AbstractRumah Sakit Umum Daerah (RSUD) Meuraxa Banda Aceh is one of the existing hospitals in Banda Aceh City that provides excellent service and quality to people in need of health services. The services provided by Meuraxa Hospital aim to provide quality services to gain the trust of the community. One effort to win the competition by fixing the structure, process and output that the end result is quality of service quality and quality. The phenomenon of less optimal health services provided is inseparable from the role of human resources are still far from the goal of the company so that the impact on the poor quality of performance Meuraxa Hospital itself. The population of this study were all civil servants (PNS) at Meuraxa Municipal of Banda Aceh City which amounted to 262 people. The large number of samples refers to the number of indicators in this study multiplied by 5 Ferdinand (2004: 110). Because the number of indicators used in this study are 32 indicators, then the minimum number of samples used is 160 respondents. But in this study the number of samples used is 120 people . Hypothesis testing was done by using indicators CR and P. Because of the 9 hypothesis tested in this study have CR value above 1.96 or P value smaller than 0.05, Then all hypotheses tested reject Ho and accept H1. In other words the independence variables have the effect of increasing the dependent variable if only the independent variables can be improved by RSUD Meuraxa management. The results also show that there is no indirect effect of work environment, work motivation, personal problems and training on the performance of RSUD Meuraxa Banda Aceh through the performance of its employees. Keywords: Work Environment, Motivation, Personal Issues, Training, Employee Performance, Performance of Meuraxa Hospital of Banda Aceh City

KINERJA PEMIMPIN PEREMPUAN DI SEKTOR PENDIDIKAN DI ACEH Pratiwi Dwi Suhartanti; Abdul Rahman Lubis; Nurdasila Darsono
Jurnal Manajemen Inovasi Vol 8, No 2 (2017): Jurnal Manajemen Inovasi: Juni 2017
Publisher : Departemen Manajemen, Universitas Syiah Kuala

ABSTRACT Female leadership in Aceh has become a very fascinating topic. From gender point of view, there is a stigma that men are considered more superior than women. This is reflected by the female leaders’ percentage being far ahead from male leaders’. In the education sector in Aceh, there has been difference on the number of headmasters and headmistresses in A-accredited Senior High Schools. In almost all levels of education, there are many more headmasters than headmistresses. Yet, there is a phenomenon on leadership in education sector in Aceh, in which gender equality in principal election has emerged. Individual competence, work motivation and good communication style are expected to improve headmistresses’ leadership quality in Aceh so their performance is also enhanced. This study aims to notice influences of individual competence, motivation and communication style towards leadership and their impacts to the headmistresses’ performance in Aceh. By applying Slovin formula, there were 220 teachers participating as study samples. They were distributed proportionally to 10 A-accredited Senior High Schools in Aceh led by headmistresses. Questionnaires were used to collect data. The data was then analyzed using SEM with the help of AMOS 22.0 program. The study result showed that individual competence, work motivation and communication style significantly affected leadership and headmistresses’ performance. The other result showed that individual competence, work motivation and communication style affected headmistresses’ performance through leadership. Keywords: Communication Style, Work Motivation, Individual Competence, Leadership, Performance

PENGARUH KUALITAS PELAYANAN DAN CITRA PERUSAHAAN TERHADAP LOYALITAS PELANGGAN INDIHOME PT. TELKOM INDONESIA DI BANDA ACEH DENGAN KEPUASAN DAN KEPERCAYAAN PELANGGAN SEBAGAI VARIABEL MEDIASI Abdul Muzammil; Mukhlis Yunus; Nurdasila Darsono
Jurnal Manajemen Inovasi Vol 8, No 3 (2017): Jurnal Manajemen Inovasi: Oktober 2017
Publisher : Departemen Manajemen, Universitas Syiah Kuala

ABSTRACT The aim of this study was to determine the influence of service quality and corporate image on customer satisfaction, customer trust and customer loyalty as well as to determine the role of customer satisfaction and customer trust on mediating the influence of service quality and corporate image on customer loyalty. This study was conducted on 270 customer IndiHome PT. Telkom Indonesia in Banda Aceh. The sample data were statistically analyzed using confirmatory factor analysis (CFA) and structural equation modeling (SEM). The result show that both service quality and corporate image have a significantly direct effect on customer satisfaction, customer trust and customer loyalty. And then this study also found the role of customer satisfaction and customer trust are indirectly mediate the influence of service quality and corporate image on customer loyalty either by simple mediation or multiple mediation. Keywords: Customer Loyalty, Customer Satisfaction, Customer Trust, Service Quality, Corporate Image

PERBEDAAN E-WOM KUALITAS INFORMASI, KREDIBILITAS INFORMASI, KEGUNAAN INFORMASI, DAN ADOPSI INFORMASI ANTARA MEDIA SOSIAL DAN SITUS BELANJA PADA NIAT PEMBELIAN PRODUK FASHION Farid Farid; Irma Yanti
Jurnal Manajemen Inovasi Vol 9, No 1 (2018): Jurnal Manajemen Inovasi: Februari 2018
Publisher : Departemen Manajemen, Universitas Syiah Kuala

This research aims to know the difference e-WOM quality of information, the credibility of the information, usefulness of information and the adoption of information between social media and shopping website on the purchase intention of the products fashion in the city of Banda Aceh. The sample used in this research is as much as 150 respondents who use social media platforms and shopping website on the purchase intention of the products fashion. Sampling techniques using purposive sampling. A method the data used to test the difference is test different paired sample t-test. The results of this research showed that there was a difference in the quality of the information, the credibility of the information, usefulness of information and the adoption of information between social media and shopping website on the purchase intention of the products fashion in the city of Banda Aceh. This research also offers insights for social media users and shopping website in the search for information about the fashion products to get the best quality of information and make the customers satisfied with the decisions that have been selected. Keywords: WOM, e-WOM, Information Quality, Information Credibility, Information Usefulness, Information Adoption, Purchase Intentions, Social Media, Shopping Website

PENGARUH KETERLIBATAN KERJA, BEBAN KERJA DAN KONFLIK PERAN TERHADAP KEPUASAN KERJA SERTA DAMPAKNYA PADA KINERJA PEGAWAI PADA DINAS PENDIDIKAN ACEH Ferri Alfian; Muhammad Adam; Mahdani Ibrahim
Jurnal Manajemen Inovasi Vol 8, No 2 (2017): Jurnal Manajemen Inovasi: Juni 2017
Publisher : Departemen Manajemen, Universitas Syiah Kuala

ABSTRACT The purpose of this study was to determine: (1) describe the work engagement, workload, role conflict, job satisfaction and employee performance (2) the influence of job satisfaction on employee performance, (3) the magnitude of the effect of workload on job satisfaction (4) the amount of the effect of role conflict on job satisfaction of employees (5) the effect of work engagement to employee performance, (6) the effect of workload on employee performance (7) the effect of role conflict on employee performance, and (8) the effect of job satisfaction on employee performance. As for the object of this study is the involvement of work, workload, role conflict, job satisfaction and employee performance. The results showed that (1) the involvement of work, workload, role conflict, job satisfaction and employee performance Department of Education Aceh has been running well, because the obtained mean value is greater than the average value of hope, (2) job involvement positive and significant effect on the employee satisfaction, (3) there are significant workload on employee satisfaction, (4) conflict of roles affect the job satisfaction of employees, (5) the involvement of influential work on employee performance, (6) the workload positive and significant effect on employee performance, (7) the results of research on the role conflicts prove that role conflict and significant positive effect on employee performance, and (8) the results of the study also show that employee satisfaction and significant positive effect on employee performance Department of Education Aceh. Keywords Work Engagement, Work Load, Role Conflict, Job Satisfaction and Employee Performance

PENGARUH IKLIM ORGANISASI DAN KEPUASAN KERJA TERHADAP KOMITMEN DAN DAMPAKNYA PADA KINERJA PEGAWAI DINAS KOPERASI DAN USAHA KECIL DAN MENENGAH ACEH Fariana Fariana; Said Musnadi; M. Shabri Abdul Majid
Jurnal Manajemen Inovasi Vol 8, No 3 (2017): Jurnal Manajemen Inovasi: Oktober 2017
Publisher : Departemen Manajemen, Universitas Syiah Kuala

ABSTRACT Performance is should be possessed by every employee to perform any duties and responsibilities given to the employee organization. With a good performance, any employee can resolve any burden of organizations with effective and efficient way so that the problems that occur in an organization can be overcome. To improve performance, the Office of Cooperatives and SMEs in Aceh need to pay attention to the organizational climate and employee commitment. Respondents in this study amounted to 123 persons who were employees of this organization.. The analysis method used was Path Analysis which was the development of a regression analysis which is operated by using SPSS 22. Results showed Organizational Climate, Job Satisfaction and Work Commitment affect either partially or simultaneously on Employee Performance of Department of Cooperatives and Small enterprises of Aceh. The results also show that there is a direct effect of Organizational Climate, Job Satisfaction on Employee Performance Department of Cooperatives and Small and Medium Enterprise Aceh. Keywords: Organizational Climate, Job Satisfaction, Work Commitment, Employee Performance

FACTORS AFFECTING REVISIT INTENTION WITH CUSTOMER SATISFACTION AS A MEDIATING VARIABLE IN ECO FRIENDLY RESORTS Syafruddin Chan
Jurnal Manajemen Inovasi Vol 9, No 1 (2018): Jurnal Manajemen Inovasi: Februari 2018
Publisher : Departemen Manajemen, Universitas Syiah Kuala

this study aimed to observe the effect of concern environment, physical and social environment as an independent variable that affects revisit intention with customer satisfaction as a mediating variable. Questionnaires distributed in eco-friendly resort in Sabang Zone, Indonesia, which is a recreational diving center in western part of Indonesia, using probability sampling techniques. Data were collected and then be analyzed using covariance Based SEM, AMOS. Hypothesis test results proved that there were positive and significant influence among five variables examined in the study, both directly and indirectly. Key words Environment Concern, Physical Environment, Social Environment, Revisit Intention and Customer Satisfaction.

Page 2 of 6 | Total Record : 60

1 2 3 4 5

Filter by Year

2017 2020

Filter By Issues

All Issue Vol 11, No 1 (2020): Jurnal Manajemen Inovasi: April Vol 10, No 2 (2019): JURNAL MANAJEMEN INOVASI Oktober 2019 Vol 10, No 1 (2019): Jurnal Manajemen Inovasi: April 2019 Vol 9, No 2 (2018): Jurnal Manajemen Inovasi: Oktober 2018 Vol 9, No 1 (2018): Jurnal Manajemen Inovasi: Februari 2018 Vol 9, No 2 (2018) Vol 8, No 3 (2017): Jurnal Manajemen Inovasi: Oktober 2017 Vol 8, No 2 (2017): Jurnal Manajemen Inovasi: Juni 2017

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name
Irma Suryani

Contact Email
Irma Suryani

Phone
-

Journal Mail Official
irmasuryani@unsyiah.ac.id

Editorial Address
-

Location
Kab. aceh besar,

Aceh

INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Irma Suryani

Contact Email Irma Suryani

Phone -

Journal Mail Official irmasuryani@unsyiah.ac.id

Editorial Address -

Location Kab. aceh besar, Aceh INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Irma Suryani

Contact Email
Irma Suryani

Phone
-

Journal Mail Official
irmasuryani@unsyiah.ac.id

Editorial Address
-

Location
Kab. aceh besar,

Aceh

INDONESIA