International Journal of Supply Chain Management
International Journal of Supply Chain Management (IJSCM) is a peer-reviewed indexed journal, ISSN: 2050-7399 (Online), 2051-3771 (Print), that publishes original, high quality, supply chain management empirical research that will have a significant impact on SCM theory and practice. Manuscripts accepted for publication in IJSCM must have clear implications for Supply chain managers based on one or more of a variety of rigorous research methodologies. IJSCM also publishes insightful meta-analyses of the SCM literature, conceptual/theoretical studies with clear implications for practice, comments on past articles, studies concerning the SCM field itself, and other such matters relevant to SCM.
Articles
2,561 Documents
Data Warehouse Success Lead towards Supply Chain Efficiency
Roespinoedji, Djoko;
Mudzakar, M. Kohar;
Mulyawan, R. Ferry;
Gusnandar, Sendi;
Jaafar Sidik, Morni Hayati
International Journal of Supply Chain Management Vol 8, No 2 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech
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DOI: 10.59160/ijscm.v8i2.2997
Data warehouse management is crucial challenge due to which most of the supply chain companies are facing the issues of data management. These challenges effect adversely on data warehouse success and ultimately effect negatively on supply chain efficiency. Different studies are carried out by different researchers on the area of supply chain, however, these studies are missing with the element of data warehouse management. Therefore, the objective of the study is to examine the factors that influence on data warehouse success and supply chain efficiency. Data were collected from warehouse employees working in Indonesian supply chain companies. Results of the study shows that data warehouse success is based on various factors such as system quality, information quality, service quality and relationship quality. These factors have positive association with data warehouse success and data warehouse success increases the supply chain efficiency. Thus, companies should focus on these elements to promote data warehouse success. This study is helpful for practitioners to promote supply chain efficiency through data warehouse success.
Customer Relationship Management (CRM) and Logistic Customer Satisfaction
Wareewanich, Thitinant;
Sukpasjaroen, Khunanan;
Chankoson, Thitinan;
Ruaengmaneeya, Nattapat;
Raviyan, Nipont
International Journal of Supply Chain Management Vol 8, No 2 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech
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DOI: 10.59160/ijscm.v8i2.2999
Worldwide logistic industry is growing rapidly. Due to the extensive volume of logistics, companies overlooked the important challenge of customer satisfaction which effect adversely to performance of these companies. Low customer satisfaction level is now challenge for logistic companies, particularly in Indonesia. That is the reason the logistic performance is low among Indonesian logistic companies. According to the estimations, Indonesian logistics has low ranking as compared to various emerging economics such as Thailand, Malaysia, India, Chile, Brazil etc. It is found that the companies have low level of customer relationship management (CRM). Thus, this study attempted to address the crucial issues in Indonesian logistic industry and focused on customer relationship management (CRM) to increase the satisfaction level of logistic customers. In this study, customer orientation and technology-based CRM activities are considered to examine the effect on customer satisfaction. Knowledge management is taken as moderating variable. It is found that customer relationship management (CRM) has significant positive effect on customer satisfaction. Knowledge management strengthens the positive relationship between customer relationship management (CRM) practices and logistic customer satisfaction.
Role of Enterprise Resource Planning and Total Quality Management in Supply Chain Organizational Performance
Setyadi, Antonius
International Journal of Supply Chain Management Vol 8, No 2 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech
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DOI: 10.59160/ijscm.v8i2.3000
The objective of this study is to examine the effect of enterprise resource planning (ERP) and total quality management (TQM) on supply chain organizational performance in Indonesia. Therefore, the current study focused on supply chain companies in Indonesia. Additionally, the current study introduced mediating variable, namely; supply chain organizational excellence. The employees of Indonesian supply chain companies having direct involvement in supply chain activities were considered to collect the data. Thus, total two hundred questionnaires were sent to Indonesian supply chain companies by using mail survey. This study used SPSS for preliminary analysis and PLS to examine the relationship between variables. Results of the study highlighted that ERP and TQM has key role to promote supply chain organizational performance with the help of supply chain organizational excellence. It is found that supply chain organizational excellence helps to transfer the positive effect of ERP and TQM on supply chain organizational performance. Therefore, Indonesian companies should focus on supply chain organization excellence.
Sustainable Supply Chain Governance Mechanisms: Strategic Approaches to Corporate Sustainability
Rajindra, Rajindra;
Burhanuddin, Burhanuddin;
Rukhayati, Rukhayati;
Wekke, Ismail Suardi
International Journal of Supply Chain Management Vol 8, No 2 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech
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DOI: 10.59160/ijscm.v8i2.3001
Organizations are very concerned about their reputation in the current business era. Due to high sustainability snags, the organizational image can be damaged. There is need for additional social and environmental strategies and standards to portray organizational concern towards the environment and society. Therefore, considering the investigate the nexus between supply chain management, sustainable supply chain governance and corporate suitability. The study is interested in analyzing the direct relationship between supply chain management, and corporate sustainability and between sustainable supply chain and corporate sustainability. In addition to that the current study is also interested in examining the moderating role of sustainable supply chain governance in the relationship between supply chain management and corporate sustainability. The difficulty of issues under investigation has been investigated by the use of three theoretical frameworks, which allow its understanding and facilitate the construct of clear idea about the practical perspective. In the next section, Sustainable Supply Chain Management has been defined and literature has been sourced on its different approaches along with the theoretical frameworks and mechanism of governance. The SEM-PLS is used to investigate the hypothesis relationship. Overall the findings of the study have provided support to the proposed results
Integration between Management Capability and Relationship Capability to Boost Supply Chain Project Performance
Yuliadi, Boy;
Nugroho, Andi
International Journal of Supply Chain Management Vol 8, No 2 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech
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DOI: 10.59160/ijscm.v8i2.3003
--- In the current decade, supply chain companies are focusing on project management to increase the performance. The companies are struggling with different issues related to the project management. These issues have adverse effect on supply chain project performance. The important issues include; information communication technology (ICT), management capabilities and relationship capabilities. However, these issues can be resolved with the help of information communication technology (ICT). Therefore, the objective of this study is to examine the role of information communication technology (ICT) in supply chain project success. To achieve this objective, primary data is collected from supply chain companies in Indonesia. The employees of these companies were communicated to get data. For this purpose, a survey was carried out in which survey instrument was used for data collection. Results of the study demonstrated that information communication technology (ICT) has the ability to decrease various issues such as management capabilities and relationship capabilities and promote supply chain project success. Information communication technology (ICT) helps to transfer the possible effect of management capabilities and relationship capabilities on supply chain project performance.
Establishing Relationship between Barriers and Facilitators of Supply Chain Integration: A Supply Chain Governance Model
Siswanto, Siswanto;
Meiryani, Meiryani;
Thoyib, Armanu;
Zainal Abidin, Irwan Shah
International Journal of Supply Chain Management Vol 8, No 2 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech
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DOI: 10.59160/ijscm.v8i2.3004
This research analyzes the influence of facilitators and barriers to the integration of supply chain on its performance. Moreover, it evaluates the relation among the facilitators and barriers of supply chain integration. The purpose behind the supply chain integration is to obtain efficiency in operational activities and effective strategic development through coordination in the supply chain. In order to achieve maximum efficiency, there is need for coordination and commitment among the partners in Supply chain to work mutually. There is need to recognize the external interdependencies when organizations work on protecting their self-interests internally. The study has used the focus of the research is on the internal and External governance efforts through the study of literature review. After conducting literature survey, research model is developed, and methodology is done. The results of the study related to the influence of facilitators and barriers on performance of supply chain are presented after research framework. The research will contribute to the literature by offering an understanding of the need for creating balance among the facilitators and barriers of integration in Indonesia.
Economic Factors and Settings for Market Transformation in Asia
I. Espolov, Tlektes;
T. Espolov, Aidos;
S. Ospanov, Berick;
G. Raiymbekov, Sailaukhan;
K. Aituganov, Kairat;
Zh. Suleimenov, Zhenisbek
International Journal of Supply Chain Management Vol 8, No 2 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech
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DOI: 10.59160/ijscm.v8i2.3005
The Asian region as an economic powerhouse gains more importance every year: the population is becoming more affluent and the role of its markets is increasing on a global scale. This article analyzes the level of economic development of Asian countries. To determine the said level, the corresponding indicators were used, among them, GDP and GDP per capita, exports and imports, key partners in trade relations, the Economic Complexity Index, and the Logistics Performance Index. To order countries by the Economic Complexity Index and the International Logistics Performance Index, quadrants are constructed. The results indicate that Japan, Singapore and South Korea are countries with high scores for both indexes. Countries interested in importing goods but not holding strong positions in the Economic Complexity Index are India and Thailand. The main factors influencing the Asian market development are people’s diligence, international trade and investment. Along with investments, global production networks and supply chain management are crucial for the Asian market.
Innovative Development of Telecommunications and Supply Chain Management in Kazakhstan
K. Maralov, Arman;
A. Kirdasinova, Kasiya;
Kurmanov, Nurlan;
Kabdullina, Gulmira;
Uandykova, Mafura
International Journal of Supply Chain Management Vol 8, No 2 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech
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DOI: 10.59160/ijscm.v8i2.3006
In telecommunications, there are fundamental changes occurring around the world due to deregulation, new competition and fast innovation. The supply chain offers communication companies watching this change not to eat them the unused weapons to increase competitiveness. In modern conditions of socio-economic development of the Republic of Kazakhstan, one of the main areas is the development of the regional economy, in the context of which the most promising area is the telecommunications system and supply chain managment, since the level of competitiveness of local enterprises depends on the introduction of innovations into the global economy. This article provides a literature review of local and foreign authors who conducted research on the issues of innovative development of the Republic of Kazakhstan, including developmental patterns and characteristics of telecommunication systems and the strategies of supply chain management. An economic assessment of the current state as well as innovative development of telecommunications in Kazakhstan are given. As a result of the conducted research, the economic aspects of the research of the supply chain management in telecommunication sphere at the regional level were systematized, on the basis of which the relevant conclusions were made. In telecommunications, important functions of supply chain management are information synchronization and optimization of the management process. Synchronization means that information can be spread throughout the supply chain, while participants in the chain can keep pace with the changing demand.
An Efficient Portfolio Management for Trading Under Uncertain Environment
Pritam, Kocherlakota Satya;
Mathur, Trilok;
Agarwal, Shivi
International Journal of Supply Chain Management Vol 8, No 2 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech
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DOI: 10.59160/ijscm.v8i2.2762
This study presents a framework for efficient portfolio management for trading under uncertain environment. The proposed framework can be used to determine the dominance of various sectors among the chosen set of alternatives. The dominance of these sectors are analyzed by considering various aspects such as Return on equity, Book value per share, Price earnings ratio, and Price to book ratio. For illustration, the dominance of various sectors is evaluated using the proposed framework. The historical stats of various sectors, corresponding to the aforementioned criteria's are collected from various sources and the dominance is studied using the proposed framework. The findings of this study facilitate novice users in understanding the relative dominance of each sector.
A Study on Interdisciplinary Conceptual Integration of Supply Chain Management and Talent Management
Srinivas, Kolachina;
Raj, K Bhavana
International Journal of Supply Chain Management Vol 8, No 2 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech
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DOI: 10.59160/ijscm.v8i2.2763
Managing the intangible component of workforce called talent has become one of the critical challenges for many organizations. Various strategies framed by them, to bridge the gap between demand and supply of talent, are becoming rather obselete in no time owing to the influence of various factors in the ever dynamic and competitive business environment. The possessed skills of the employees have to be matched with that of needed by the organization wherein any mismatch may lead to the cost of loosing a potential intellectual source. Suppy Chain Management is a discipline that ably focusses on managing the supply of goods with the demand from consumers. Borrowing the conceptual flavour of Supply Chain Management to Talent Managent, a novel and agile approach called Talent Supply Chain Management has evolved. The article aims at exploring the new concept by having a glance at the possible comparison of concepts from mutual disciplines. Besides exploration, certain frameworks and models are also discussed herewith which, upon successful adoption and implementation, can enhance the efficiency of talent management process.