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Journal of Humanities and Social Studies
Published by Universitas Pakuan
ISSN : 2598117X     EISSN : 2598120X     DOI : https://doi.org/10.33751/jhss
Core Subject : Economy, Humanities, Education, Art, Social,
Arts Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences
Journal of Humanities and Social Studies is an academic journal that publishes scientific papers in the field of humanities and social studies. This journal is published two times a year (March and September) by Lembaga Penelitian dan Pengabdian Pada Masyarakat, Universitas Pakuan Bogor since 2017. The scope of journal are: humanities; Social studies; Management; Education; Teaching; Learning
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Articles 1,292 Documents
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Analysis Of Patient Satisfaction Levels At Inpatient Installations At Bhayangkara Hospital Kupang Napitupulu, Melissa Putri M.; Littik, Serlie K. A; Trisno, Idawati; Roga, Anderias Umbu; Muntasir, Muntasir
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 6, No 1 (2022): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v8i1.9473

Abstract

Patients will feel satisfied if expectations equal or exceed the reality of hospital services. Reports of patient complaints at the inpatient installation at Bhayangkara Kupang Hospital show low patient satisfaction. This study aimed to determine patient satisfaction in terms of the five dimensions of quality. This research is a quantitative study with a cross-sectional design in which proportional sampling (PPS) uses For this reason, the inpatient installation at Bhayangkara Kupang Hospital requires improvement in the cleanliness of bathrooms and inpatient rooms, the comfort of the waiting room, waiting time for inpatients, the time to visit patients, and the provision of suggestion boxes.
The Influence Of Organizational Culture And Compensation On Employee Performance Through Job Satisfaction As Intervening Variables At Company X In Yogyakarta Arifina, Salsa Husna; Setiawati, Trias; Palupi, Majang
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 8, No 1 (2024): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v8i1.8568

Abstract

The goal of this research is to examine the relationship between organisational culture, compensation, and employee performance at Company X in Yogyakarta via the moderating effect of job satisfaction. In this quantitative study, questionnaires were sent online using Google Forms to collect data. Using a stratified random sample technique, we selected 94 employees from a population of 313. The t-test, the F-test, simple and multiple linear regression analysis, and path analysis all play roles in the study's analysis procedure. Employee performance is positively impacted by organisational culture and salary, which in turn positively impacts job happiness, which in turn positively impacts employee performance, as shown by this study. Studies reveal that the relationship between organisational culture and compensation and employee performance is complex, with job satisfaction variables acting as intermediaries. Organisations should dig deeper into the causes of pleasure because of the mediating function it appears to play.
The Role of Financial Literacy as A Moderating Variable in the Impact of Fintech Payments on Consumer Behavior Litamahuputty, Jacomina Vonny; Siahaya, Agus; Cornelis, Victor
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 6, No 1 (2022): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v8i1.9504

Abstract

This study sought to evaluate the moderating effect of financial literacy on the influence of fintech payment on consumer behavior. To explain fintech payment using the Technology Acceptance Model (TAM), which incorporates perceived usefulness and perceived simplicity of use as independent variables. This study is an example of quantitative research. A total of 112 pupils from Politeknik Negeri Ambon were asked to complete questionnaires for this study. The sampling method employed was purposive sampling with specific criteria, which was then analyzed with Smart PLS software. This study demonstrates that perceived utility has a direct and significant influence on consumer behavior. The perception of usability has a direct and substantial effect on consumer behavior. Financial literacy as moderation is able to moderate perceived usefulness and perceived convenience of use in relation to consumption.
Reviewing the Pretrial Judge's Decision in Case Number: 04/Pid.Prap/2015/Pn.Jkt.Sel: As a Legal Discovery or Ambivalent Legal Construction Setyowati, Sulis
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 7, No 3 (2023): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v7i3.9329

Abstract

The decision of the Pretrial Judge who tried Case Number: 04/Pid.Prap/2015/PN.jkt.Sel became controversial because it included the determination of the suspect in the pretrial object and granted the request of the applicant, Komjen Budi Gunawan, with the main argument of making a legal discovery. The legal problem is whether the legal considerations prepared by the pre-trial judge in examining and deciding the case are correct and whether the pre-trial judge in the a quo case did not exceed the limits of authority in the law. This research is normative legal research with a case approach, statutory approach, conceptual approach and philosophical approach. The research data is in the form of secondary data and processed using qualitative descriptive analysis with deductive thinking logic. The results of the research are 1) in the pretrial lawsuit filed by Budi Gunawan, there is no normative formula that can be used by pretrial judges to assess the validity of the suspect's determination. Considering the formulation of the meaning of Article 1 number 10 jo. Article 77 jo. Article 82 paragraph (1) and paragraph (2) of the Criminal Procedure Code can be seen that whether the suspect's determination is valid or not is not a pretrial object, because it is not regulated. 2) The ambivalence of the pretrial judge's views can be seen in his considerations regarding the meaning of coercive measures as a concept or legal institution.
The Influence Of Work Environment And Work Culture On Employee Spirit Of Maybank Finance Regional Sumatra With Motivation As An Intervening Variable Rahmadi, Muhammad; Zunaidah, Zunaidah; Widiyanti, Marlina; Perizade, Badia; Karimudin, Yos
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 7, No 3 (2023): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v7i3.7985

Abstract

This study aims to determine the direct effect of work environment and work culture on morale, the indirect effect of work environment and work culture on morale through Maybank Finance Sumatra Regional employees' work motivation as an intervening variable. Respondents in this study were taken using a census. The total population for filling out the questionnaire is 159 respondents. The data analysis technique used is the Structural Equation Model (SEM). The results of this study indicate that work environment and work culture have an effect on motivation, work motivation has a positive effect on morale, work motivation and work culture have a positive effect on morale, work environment has a positive influence on morale through motivation as an intervening variable, work culture has has a positive effect on the morale of Maybank Finance Regional Sumatra through work motivation as an intervening variable. This proves that work motivation is an intervening variable or a good intermediary variable for the influence of the work environment on morale. A comfortable and conducive work environment can influence employees to be more motivated in improving the quality and quantity of their performance to be more effective and efficient.
Improving Business Model Canvas (BMC) With The Approach Of Strength, Weakness, Opportunity And Threat Factors At Seymour Business Unit Taufiqulloh, Rifqi; Pasaribu, Rina Djunita
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 7, No 3 (2023): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v7i3.8555

Abstract

Seymour is a business unit engaged in the footwear business located in the city of Bandung. Currently, Seymour needs help in the form of declining sales due to customer purchasing behavior preferring online shopping and high competition. Other problems include high costs due to relatively unproductive offline stores. Seymour also needs a comprehensive business strategy/model. This research proposes a new improvement program for Seymour's Business Model Canvas. In formulating the program, the approach used is to analyze the strengths, weaknesses, opportunities, and threats of the nine blocks of the Business Model Canvas. Based on the research results, Seymour has fulfilled the nine blocks of the Business Model Canvas. From the analysis of the Business Model Canvas's strengths, weaknesses, opportunities, and threats, Seymour has 15 strengths and five weaknesses for internal factors. In contrast, Seymour has eight opportunities and nine threats for external factors. After conducting the analysis, the matching was carried out and resulted in 11 improvement programs. Grouping was then carried out from all 11 improvement programs, resulting in 9 improvement programs for the new Business Model Canvas. Of all the Business Model Canvas improvement programs, there are five priority improvement programs: adding customer segments, adding product variations, adding sales channels, creating new unique values, and adding human resources.
Application Of Participatory Communication By Women Leaders In Protecting Forests In East Sumba (Case Study Of The Sumba Savanna Community In Demonstration) Deviyanti, Diyah; Utami, Eulis
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 7, No 3 (2023): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v7i3.7768

Abstract

Sumba's forests provide water, food security, indigenous and cultural roots, habitat for endemic flora and fauna, and a setting for Marapu ritual beliefs. In 2017, a sugar company suddenly seized customary community land, one of which was the land of the Praing Umalulu indigenous people in Umalulu District, East Sumba Regency, NTT. The large role of forests in the lives of indigenous peoples in East Sumba made a woman lead a women's solidarity movement and establish the Sabana Sumba community to fight the sugar company. This resistance action could not be separated from the communication built by its organizer, Rambu Dai Mami. The purpose of this study was to find out how the application of participatory communication by women leaders in protecting forests in East Sumba through case studies in the Sabana Sumba community in demonstrations. The focus of this research uses a qualitative descriptive approach and is analyzed on the application of four participatory communication indicators: heteroglossia, dialogical, polyphony, and carnival. The techniques used for data are interviews and documentation. Data analysis used Miles and Huberman's interactive model for data analysis. The results of the research are the application of participatory communication by women leaders in protecting forests in East Sumba through case studies in the Sabana Sumba community in demonstrations that have been carried out and have succeeded in getting indigenous people to move to take demonstrations against sugar companies. The heteroglossia indicator shows socialization through discussions regarding the impacts of land and environmental changes from several angles, such as economic, social, and cultural factors that complement each other there. Dialogical indicators show success in making indigenous women and the leaders of the 33 kabihu in Praing Umalulu aware and moving against them with demonstrations. The polyphony indicator shows that there are no differences of opinion, but there have been attempts at weakening from the sugar factory companies, but this has actually made the indigenous peoples stronger and more solid. Carnival indicators show that when Sabana Sumba leaders socialize, they create a welcoming environment with humor, there are snacks and drinks such as coffee or tea, and there are also betel nuts to eat together both during socialization and during demonstrations that are obtained independently from the community.
Analysis Of Relationship Development Of Online Dating Application Users In Looking For A Life Partner (Phnomenological Study Of Women Using Online Dating Applications In Jakarta) Marghaputra, Putu Arindya Laksmidewi
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 7, No 2 (2023): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v7i2.7331

Abstract

The development of digital technology has changed the way people communicate. With the advancement of technology, online dating is becoming a thing. Three women who use a dating app were interviewed for this qualitative study. By revealing oneself through a dating app, the researchers hope to gain a better knowledge of the process of relationship growth experienced by the participants. Self-disclosure theory, social penetration theory, and computer-mediated communication were used as references in this study (CMC). This study uses the phenomenological method to explore individual knowledge in the construction of meanings and concepts connected to the process of developing relationships with targeted partners through computer-mediated communication (CMC). The findings show that online dating app users increasingly reveal themselves to possible partners, with the depth of self-disclosure increasing in tandem with relationship intimacy.
Systematic Literature Review: Analysis Of The Influence Of Transformational Leadership Style And Work Motivation On Teacher Performance Enita, Fery; Wening, Nur
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 3, No 1 (2019): Journal of Humanities and Social Studies
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v8i1.9531

Abstract

The teacher is one of the elements that drives the Teaching and Learning Activities (KBM) process. It can be said that teachers are the main actors in education who will influence the quality of student achievement. Therefore, to analyze this, the researcher included variable teacher performance as a factor in the implementation of learning objectives. This research is a qualitative type with a Systematic Literature Review (SLR) approach by taking 10 scientific articles for analysis. This research aims to present the variables transformational leadership style (X1), work motivation (X2), and teacher performance (Y). From the conclusions of these 10 articles, the researcher concluded that the principal's transformational leadership is very important for teacher performance because it relates to how a school principal conveys the vision, mission, goals, regulations and programs set by the school so that teachers can plan and have targets to develop themselves as a whole. Creative and innovative, such as increasing functional positions and increasing knowledge. The work motivation variable also has a direct effect on teacher performance. This means that changes in increasing work motivation will lead to increased teacher performance. Work motivation also encourages teacher growth and empowerment. Thus, the variables of transformational leadership and work motivation must be increased and improved so that teacher performance can provide optimal influence and contribution to the development and progress of education in Indonesia.
Value Proposition Design Of Luxury Class Sleeper Rail Bussiness Units Rachmawati, Indira; Mayyu, Aulia Nisa
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 6, No 3 (2022): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v7i3.8427

Abstract

The purpose of this research is to understand the needs and desires of customers, including their perceptions and expectations, regarding the luxury sleeper train operated by PT Kereta Api Indonesia. The data analysis technique employed is the value proposition design using a descriptive qualitative research method. The value proposition design is used to specifically identify target customers based on problem definition, needs, desires, and what customers should avoid. The outcome of this research is a value proposition design that consists of customer jobs, customer pains, and customer gains from the luxury sleeper train segment of PT Kereta Api Indonesia's customers.

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