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Journal of Humanities and Social Studies
Published by Universitas Pakuan
ISSN : 2598117X     EISSN : 2598120X     DOI : https://doi.org/10.33751/jhss
Core Subject : Economy, Humanities, Education, Art, Social,
Arts Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences
Journal of Humanities and Social Studies is an academic journal that publishes scientific papers in the field of humanities and social studies. This journal is published two times a year (March and September) by Lembaga Penelitian dan Pengabdian Pada Masyarakat, Universitas Pakuan Bogor since 2017. The scope of journal are: humanities; Social studies; Management; Education; Teaching; Learning
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Articles 1,292 Documents
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The Influence Of Service Quality And Product Quality To Customers Satisfaction And Their Effects To Customers Loyalty On The Customers Of Waroeng Ngangeni, Andaru Jaya Makmur Company Tresiani, Yunita Dwi; Farradia, Yuary; Hannan, Sufrin
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 8, No 2 (2024): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v8i2.10718

Abstract

This study aimed investigate to know that influence of service quality and product quality on customers satisfaction in shaping customers loyalty of Rumah Makan Waroeng Ngangeni. By using proporsioal sampling, there are 40 total samples who are the consumers of Rumah Makan Waroeng Ngangeni. Descriptive analysis and path analysis are used as data analysis techniques. The data are collected through questionnaire. The result of this research shows that: service quality has significant effects on customers satisfaction; product quality has significant effects on customers satisfaction, service quality has significant effects on customers loyalty; product quality has significant effects on customers loyalty; customers satisfaction has significant effects on customers loyalty; service quality has significant effects on customers loyalty through customers satisfaction; and product quality has significant effects on customers loyalty through customers satisfaction. Thus, Rumah Makan Waroeng Ngangeni had better to continue to improve their service quality and product quality. So that, it will influence Customers Satisfaction and customers will continue to become loyal.
The Influence Of Interest In Learning And Historical Awareness On History Learning Outcomes At SMK Negeri 4 Jakarta Hakim, Nusa Peninda; Fakhruddin, Muhammad; Abrar, Abrar
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 4, No 2 (2020): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v8i2.10124

Abstract

This study aims to examine the effect of interest in learning and historical awareness on learning outcomes at SMK Negeri 4 Jakarta. This research was conducted on grade XI students at SMK Negeri 4 Jakarta from April to May 2024. The research method used is ex-post facto research. The research results are as follows. 1) Learning interest has a significant positive effect on the learning outcomes of grade XI students in Indonesian History at SMK Negeri 4 Jakarta. 2) Historical awareness has a significant positive effect on the learning outcomes of 11th grade students in Indonesian History at SMK Negeri 4 Jakarta. 3) Learning interest and historical awareness have a significant positive effect on the learning outcomes of grade XI students in Indonesian History at SMK Negeri 4 Jakarta. Based on the results of this study, it can be concluded that learning interest and historical awareness have an effect on the history learning outcomes of grade XI students of SMK Negeri 4 Jakarta.
The Influence Of Fintech And Digital Financial Services On Financial Inclusion Among Generation Z At Telkom University Rahadian, Dadan; Multarida, Nieda
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 7, No 3 (2023): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v7i3.8743

Abstract

Financial Technology (FinTech) in the field of finance is currently being embraced by all segments of society, including Generation Z. This study aims to examine the influence of Financial Technology and Digital Financial Services on Financial Inclusion. Financial Technology and Digital Financial Services are investigated based on several factors, including Behavioral Intention (BI), Social Influence (SI), Service Trust (ST), and Usability (UB). The research employs a quantitative research method, collecting data through questionnaires. The study population consists of students from Telkom University, particularly those from the 2019 to 2022 cohorts, belonging to the Generation Z category. The sample size for this study is 400 respondents. The collected data is analyzed using the Partial Least Square-Structural Equation Model (PLS-SEM), utilizing the software SmartPLS 3. The factors that serve as the approach for FinTech and Digital Financial Inclusion in this research are interconnected with each other. Therefore, the results of this study demonstrate that FinTech and Digital Financial Institutions have a positive and significant influence on Financial Inclusion.
Spa And Reflexology Services Ordering Information System Rinaldy, Rio
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 7, No 3 (2023): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v7i3.7884

Abstract

Booking spa and reflexology services online is increasingly popular in this digital era. However, there are still many spa and reflexology entrepreneurs who do not have an online booking system. This can cause crowds and inconvenience for customers. Therefore, it is necessary to develop a spa and reflexology service booking information system to provide convenience and comfort for customers. This research aims to develop an effective and efficient spa and reflexology service booking information system. This system is expected to provide convenience and comfort for customers in ordering spa and reflexology services. This research uses an information system development method with a waterfall approach. The stages include requirements analysis, system design, system implementation, system testing, and system maintenance. Data is collected through direct observation at the spa and reflexology place which is the object of research, interviews with customers, and literature studies related to the development of service booking information systems. Data obtained from data collection techniques are analyzed using descriptive analysis and content analysis. The results showed that the spa and reflexology service booking information system developed successfully provided convenience and comfort for customers in ordering services. In addition, this system also helps managers in managing booking schedules and optimizing services to customers.
Relationship Between Self Efficacy And Coping Strategies With Anxiety In Women Victims Of Dating Violence Runaweri, Heni Silva; Wibhowo, Christin
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 8, No 3 (2024): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v8i3.10368

Abstract

Anxiety is an unpleasant subjective experience of worry or tension in the form of feelings of worry, tension and emotions experienced by a person. Anxiety is a certain symptom, namely facing an uncertain situation and uncertainty regarding one's ability to deal with the situation, in the form of unpleasant emotions experienced by the individual. The type of research used is quantitative using design cross sectional. The research will be carried out at Rifka Annisa Women’s Crisis Center. The population of this study were all clients who were victims of dating violence who complained to Women Crisis Center Rifka Annisa. The sample taken was 50 respondents who were selected using Purposive sampling. This research can be concluded that there is a relationship between Self-Efficacy and coping strategies and Anxiety in Women Victims of Dating Violence.
The Influence Of Profitability, Leverage, Firm Size, Capital Structure, Intellectual Capital On Firm Value (Case On Industrials Sector Companies Listed On The Indonesia Stock Exchange For The 2018-2021 Period) Kristanti, Farida Titik; Divando, Ghalib Faris
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 8, No 1 (2024): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v8i1.8774

Abstract

This study aims to determine how firm value is affected by profitability, leverage, firm size, capital structure, and intellectual capital. This quantitative study makes use of the panel data regression technique with Eviews 12 software. Companies in the industrial sector listed on the Indonesia Stock Exchange between 2018 - 2021 period. The study's overall sample, which included 13 businesses over the course of the four time periods, yielded a total of 52 observations. According to the study's findings, capital structure has a significant positive impact on the firm value of the listed industrial sector companies on the Indonesian Stock Exchange, while profitability, leverage, firm size, and intellectual capital have no effect on the firm value of the industrial sector companies listed on the Indonesian Stock Exchange in 2018–2021.
Nature-Based Solutions (Nbs) In The Implementation Of Flood Policies: Inconsistencies And Impacts In Jakarta Adha, Alifia Nadhira; Salomo, Roy Valiant
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 8, No 2 (2024): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v8i2.9930

Abstract

The global trend of NbS is a new thing as a reference for government initiatives in determining the flood policies in Jakarta. However, NbS through the concept of river naturalization is considered as a causing of inconsistency in the implementation of flood policies. This research aims to analyze the phenomenon of flood policy inconsistency along with the impacts and obstacles in the implementation of NbS. This research uses a qualitative method by conducting in-depth interviews and document studies. The results of this study conclude that the implementation of NbS in Jakarta has not been optimal with various underlying factors behind it. These factors include the lack of collaboration among the actors involved; the lack of suitability of the topographical conditions of the area; and the lack of suitability of the community and natural ecosystems. 
Analysis of Public Relations Strategy of Bogor Regency Communication and Information Office in Disseminating the Pancakarsa Program Case Study of Gunung Putri District Martha, Layung Paramesti; Prasetyo, Danang
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 8, No 2 (2024): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v8i2.9910

Abstract

This study aims to explain the public relations strategy of the Bogor Regency Diskominfo in the Socialization of the PANCAKARSA Program with a case study of Gunung Putri District. in the socialization activities of the PANCAKARSA Program involving the Public Relations of the Communication and Information Office of Bogor and Gunung Putri District. This research method uses a qualitative description with data collection, interviews with key informants and informants and documentation. as for the data analysis techniques carried out by data reduction, data presentation, and drawing conclusions. The data validity technique in this study used the triangulation method. The technique used to answer the problem is using a public relations strategy to make decisions about program goals and objectives, identify audiences, establish policies or rules to determine the chosen strategy, decide which strategy to use. Based on the results of the research on the Public Relations Strategy of the Bogor Regency Diskominfo in disseminating the PANCAKARSA Program as a whole it was good and the strategies used in the socialization were: disseminating information through existing media such as websites, Social Media, Banners, Innovation Magazines, Radio, Videotron, DSP and other media. digital and print
Raise Awareness on The Issues of Global Poverty: A Transdisciplinary Research in Human-Computer Interaction Amin, Zaid; Zinaida, Rahma Santhi
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 8, No 1 (2024): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v8i2..10573

Abstract

Global poverty is one of today's most pressing issues of sustainability. Raising global poverty awareness is critical, but incorporating Human-Computer Interaction (HCI) as a core to understanding how to design a technology that brings together both academia and stakeholders to see poverty eradicated is underutilized. Furthermore, several factors must be considered and more research is required, particularly when channeling awareness. This comprehension includes incorporating public interest, societal actors, human-centered ICT, and communication into a transdisciplinary investigation that can aid in the success of awareness-raising events. We then proposed to breaking down these major challenges into three study steps: co-design, co-production, and co-dissemination. The proposed transdisciplinary investigation combines philosophy of mind, human-oriented technology, and communication discipline. We proposed investigating and representing a collaboration framework to help generate more evidence of how incorporating Human-oriented ICT and communication discipline as well as understanding collaboration based on transdisciplinarity and integrated context of research concepts using a mix-methodology approach that combines an analysis of systematic literature review and meta-analysis approachment. More importantly, the study aims to stimulate systematic thinking and innovation in order to propose a paradigm for knowledge toward global sustainability, which will be designed and carried out in collaboration between academia and stakeholders, with this investigation focusing on the five paths out of poverty: access, opportunity, empowerment, security, and sustainability. This study challenges in transdisciplinary HCI should be paid attention to keeping design at the heart of HCI regardless of discipline boundaries being crossed, going even further in transdisciplinary HCI research and practice, and also studying the effects of transdisciplinarity in design from communication and collaboration perspectives, particularly with regard to global poverty eradication..
Can Active Investment Managers Beat The Market? A Risk-Adjusted Return & Three Factor Model Study On Active And Passive Portfolios In Indonesia Pramudito, Yohannes Samuel Satrio; Rokhim, Rofikoh
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 8, No 3 (2024): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v8i3.10373

Abstract

Is your portfolio safe in the hands of the investment manager you have chosen? This research goes into depth on the comparison of returns and risks in active portfolios managed by investment managers with active strategies, and passive portfolios managed with passive strategies or mimicking the composition of an index. The sample for this research are stock/equity mutual funds data spanning within the period of 2019-2023 and also several stock indexes and selected stock index ETFs spanning a similar period. Data was obtained from various historical data portals ranging from the OJK mutual fund website to the Refinitiv Eikon financial data portal. By using fundamental ratios from the Capital Asset Pricing Model (CAPM) such as the Sharpe, Treynor and Jensen ratios, this research aims to find a significant relationship between portfolio performance with the portfolio types. To add robustness, this research also uses the Fama French Three-Factor Model method to then identify the existence of systematic and unsystematic risk within the research samples. The sample tested includes 209 active stock/equity mutual fund portfolios and 10 stock indexes, some of which are represented by index ETF proxies. The significance of the results are then tested with Z-test and chi-squared test.

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