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Journal of Education, Humaniora and Social Sciences (JEHSS)
Published by Mahesa Research Center
ISSN : -     EISSN : 26223740     DOI : https://doi.org/10.34007/jehss
Core Subject : Health, Social,
Journal of Education, Humaniora and Social Sciences (JEHSS), publish by Mahesa Research Center, for sources of information and communication for academics and observers about science and methodology. Published papers are the results of research, reflection, and actual critical studies with respect to the themes of social and humaniora: Philosophy, Law, History, Linguistics, Literature, Art, Psychology, Anthropology, Siciology, Cultural Studies, Ecology, Economics, Geography, Education, Social Politics, Governance, Public Administration and Communication. All papers are double blind peer-reviewed and published published in August, November, February and May.
Articles 1,372 Documents
Peran Program Pelatihan dalam Pengembangan Keterampilan Karyawan: Studi Kasus pada PT Libra Permana Duha, Umi Lestari; Hendrajaya, Hendrajaya
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 8, No 4 (2026): Journal of Education, Humaniora and Social Sciences (JEHSS), Mei 2026
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v8i4.3057

Abstract

This article aims to describe the planning and implementation of training programs, analyze their role in employee skill development, and identify supporting and inhibiting factors affecting training effectiveness at PT Libra Permana, Semarang Regency. The problem focuses on the extent to which training programs enhance work competencies and support organizational performance. The study applies human resource development and competency-based training theories as its theoretical framework. Data were collected through in-depth interviews, observation, and documentation, and analyzed qualitatively. The findings indicate that training is conducted through internal and external methods with an emphasis on direct practice relevant to job tasks, contributing to improvements in technical skills, procedural understanding, and teamwork communication. However, training effectiveness is influenced by managerial support, workload, and the absence of structured evaluation mechanisms. This study concludes that training plays a positive role in developing employee competencies but requires more systematic planning and evaluation to ensure sustainable organizational impact.
Persepsi Pengguna terhadap Kinerja Sistem Pembayaran Tiket dalam Mendukung Manajemen Keuangan BRT Trans Jateng Hidayatunnisa, Adelia; Rahayu, Enik
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 8, No 4 (2026): Journal of Education, Humaniora and Social Sciences (JEHSS), Mei 2026
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v8i4.3048

Abstract

This article aims to analyze users’ perceptions and satisfaction with the performance of the ticket payment system in supporting the financial management of BRT Trans Jateng. The problem is focused on the extent to which the non-cash payment system is able to meet users’ expectations while functioning as an instrument for control, transparency, and efficiency in public transportation financial management. To address this issue, the study adopts an integrative approach based on the Technology Acceptance Model, user satisfaction theory, and public sector financial management concepts. Data were collected through in-depth interviews with users and managers of BRT Trans Jateng, field observations, and supporting documentation, and were analyzed qualitatively using a thematic analysis approach. The findings indicate that the performance of the non-cash payment system not only shapes user satisfaction through aspects of convenience, speed, and security, but also contributes to enhancing transparency and accuracy in financial management. This study reveals that the integration between payment system performance and financial management functions is a key factor in improving the quality of public transportation services. The novelty of this research lies in the integration of user satisfaction and financial management perspectives within a unified analytical framework, which have previously been examined separately. This study concludes that the BRT Trans Jateng ticket payment system functions not only as a transaction tool but also as a strategic mechanism supporting effective and sustainable financial governance.

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