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Performance
Published by Universitas Jenderal Soedirman
ISSN : -     EISSN : 26158094     DOI : -
Core Subject : Education,
Education
Performance is our bianually peer-reviewed journal, designed to accommodate research articles in the domain of management science. This journal has been published by Faculty of Economics and Business, Universitas Jenderal Soedirman since 2003. We invite articles in all functional area of management, which mainly about (but not limited to) Human Resource, Marketing, Financial, Operational and Strategic Management.
Arjuna Subject : -
Articles 449 Documents
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Apakah Penciptaan Nilai pada Produk Penting? (Melalui Pendekatan Teori SDL) Larisa Pradisti; Lusi Suwandari
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 29 No 01 (2022): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20884/1.jp.2022.29.01.5378

Abstract

Salah satu premis dasar dalam Service Dominant Logic (SDL) menjelaskan bahwa nilai dapat ditentukan secara unik dan fenomenologis yang ditentukan oleh penerima manfaat. Maka perusahaan dapat memanfatkan kondisi tersebut untuk meningkatkan kinerja perusahaan. Strategi yang dapat digunakan oleh perusahaan adalah dengan mengkasentuasikan pada nilai yang spesifik. Melalui penekanan nilai pada Inovasi produk baru, perusahaan dapat meningkatkan kinerja produknya yang pada akhirnya kinerja perusahaan yang diharapkan akan tercapai. Pengaksentuasian nilai pada produk baru merupakan strategi inovasi yang dapat dilakukan oleh perusahaan. Dalam syariah islam, bermuamalah / berbisnis haruslah sesuai dengan syariah. Proses pengembangan shariah value accentuation melibatkan kegiatan value creation yang berdampak postif terhadap kegiatan pemasaran. Penekanan pada penciptaan nilai – nilai tersebut sangat dibutuhkan dalam inovasi produk baru bagi UKM. Konten penelitian ini adalah pada UKM Makanan di Kabupaten Banyumas. Hasil penelitian menyebutkan bahwa Aksentuasi Nilai Syariah pada inovasi produk UKM itu penting, karena pada industry kecil menengah ternyata inovasi saja tidak cukup, tetapi harus ada “adding value” didalamnya. Dengan adanya penekanan nilai syariah pada produk – produk UKM, maka dapat diperoleh kinerja produk yang diharapkan oleh UKM.
Pengaruh Retail Intelligence dan Innovation Melibatkan Customer Preference melalui Customer Experience Selamat Zebua; Mulyati Mulyati; Rasyid Tarmizi
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 29 No 01 (2022): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20884/1.jp.2022.29.01.4985

Abstract

Teknologi kini melahirkan kecerdasan-kecerdasan buatan yang baru telah membawa transformasi bisnis ritel terhadap preferensi konsumen menjadi lebih mudah dalam menentukan pilihan untuk mengkonsumsi barang dan jasa. Penelitian ini bertujuan untuk mengetahui bagaimana pengaruh retail intelligence dan retail innovation terhadap customer preference dengan variabel antara customer experience. Metode penelitian menggunakan teknik purposive sampling dengan model structural equation modeling (SEM). Teknik pengambilan sampel secara probability sampling dengan simple random sampling, dengan metode survei menggunakan google forms kepada sejumlah 100 orang responden di kota Tangerang. Berdasarkan hasil uji t-value pada model struktural terhadap kelima hipotesis yang diuji menunjukkan bahwa hanya satu hipotesis yang diterima atau signifikan yakni pengaruh retail innovation terhadap customer experience, sedangkan sisanya tidak signifkan.
The Academic Services during the Covid-19 Pandemic: Study on Five Service Quality Dimensions Aldila Krisnaresanti; Lina Rifda Naufalin; Aldila Dinanti
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 29 No 01 (2022): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20884/1.jp.2022.29.01.4410

Abstract

This study aims to analyze the level of quality of educational services during the COVID-19 pandemic, including the dimensions of direct evidence, reliability, responsiveness, assurance, and empathy. This research is descriptive research and survey research. Research respondents are students of the Economic Education study program at Jenderal Sudirman University. The study results indicate that the five dimensions of the quality of academic services as a whole are considered sufficient. So it can be concluded that the quality of academic services provided by the Economic Education Study Program of the Faculty of Economics and Business Unsoed during the Covid-19 pandemic is considered quite good and can be improved to meet the quality of excellent academic services.
Teori Penjaminan Simpanan Perbankan: Sebuah Intisari Leo Indra Wardhana; Sufitri Sufitri
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 26 No 2 (2019): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This article summarizes the two main theories of deposit insurance, i.e. Diamond and Dybvig (1984) and Keraken and Wallace (1978), as well as discussing how the system is implemented in Indonesia and ASEAN countries. The article aims to give a simple yet comprehensive understanding for banking and finance students on two main theoretical papers in banking, both for under- and postgraduate students.
Does Islamic More Efficient Than Conventional Life Insurance Performance During 2014-2021? Herry Subagyo
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 29 No 1 (2022): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jp.2022.29.1.5554

Abstract

The research aims to analyze and comparisons of the efficiency of islamic and conventional life insurance in Indonesia. The research method uses a quantitative Data Envelopment Analysis (DEA) non-parametric approach to an assumption of Constant Return to Scale (CRS) and Variable Return to Scale (VRS) with input-output orientation. The sample used is three islamic life insurance and three conventional life insurance, which the sample criteria specified during 2014-2021. The input variables used are commissive costs, operating costs, and total equity, while the output variables are premium and investment income. The research results show that the economic efficiency value of Conventional Life Insurance is 64.82 percent, the technical efficiency is 72.22 percent, and the efficiency scale is 81.4 percent. While in Islamic Life Insurance, the economic efficiency value is 17.26 percent, the technical efficiency was 53.71 percent, and the efficiency scale was 47.41 percent. The different factors of efficiency level between conventional life insurance companies and islamic life insurance companies are the consumer's ease of use of the insurance products supported by optimal input to output management. The results of this research must be the main topic by islamic life insurance companies in planning the economic efficiency values and the company's technical operations in the future.
Pengaruh Motivasi Kerja Otonom dan Internal Locus of Control terhadap Kinerja Karyawan dengan Employee Engagement sebagai Variabel Mediasi Muhammad Shollih Abdurrahman; Ratno Purnomo; Eling Purwanto Jati
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 26 No 2 (2019): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jp.2019.26.2.1621

Abstract

Tujuan penelitian ini adalah untuk menganalisis pengaruh motivasi kerja otonom dan internal locus of control terhadap kinerja karyawan PDAM Tirta Satria dengan employee engagement sebagai variabel mediasi. Jumlah responden yang diambil dalam penelitian ini adalah 92 responden dengan menggunakan purposive sampling. Penelitian ini menggunakan metode survey dengan menggunakan pendekatan kuantitatif. Alat analisis yang digunakan dalam penelitian ini adalah Analisis regresi berganda dengan software SPSS. Berdasarkan hasil analisis, dapat disimpulkan bahwa motivasi kerja otonom dan internal locus of control berpengaruh positif terhadap kinerja karyawan dengan employee engagement sebagai variabel mediasi.
Reaksi Pasar atas Pengumuman Dividen: Sebuah Tinjauan Ulang Fransisca Astuti Mutiara; Leo Indra Wardhana
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 27 No 2 (2020): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jp.2020.27.2.3277

Abstract

This study revisits the market reactions on the dividend payment events, cum-dividend date and payment date, using the event study method. The sample of this study includes all dividend announcements from 2017 to 2018 in the Indonesia Stock Exchange. This study performs various robust statistical tests proposed by Harrington and Shrider (2007), who point out that standard classical t-test is not enough to ensure abnormal return on an event because of the bias due to volatility caused by an event. Using various statistical tests for testing the abnormal return, this study shows that the market indeed reacts to the cum-dividend date and dividend payment date, as well as showing that the classical t-test showing the same conclusion as the other tests.
Motif dan Kepuasan Penggunaan Website Informasi Berbasis User Generated Content (UGC) Pada Website Zomato.com Abdul Lathif; Mohamad Syahriar Sugandi
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 27 No 1 (2020): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Berdasarkan perkembangan teknologi yakni generasi web berbasis web 2.0 menjadi latar belakang kemunculan media yang berbasis user generated content memiliki karakteristik yang berbeda. Perbedaan karakter dan fitur setiap media dengan perkembangannya menimbulkan motif dan kepuasan yang beragam. Penelitian ini bertujuan untuk mengetahui gratification sought dan gratifikasi obtained serta nilai selisih dari keduanya pada pengguna website Zomato.com yang berbasis UGC di wilayah Jakarta. Penelitian ini menggunakan teori uses and gratification 2.0 sebagai kerangka kerja dan jurnal Shao (2008) sebagai motif acuan media berbasis UGC. Metode penelitian ini yakni metode survei deskriptif dengan teknik pengumpulan data survei yang dilakukan pada 100 responden di wilayah Jakarta. Pengambilan sampel penelitian ini menggunakan teknik secara non probability sampling. Pernyataan hasil survei diolah secara univariat dan statistik deskriptif. Hasil penelitian ini menunjukan motif harapan tertinggi penggunaan website Zomato.com yakni self-expression dengan persentase 14,72% dan motif harapan terendah yakni virtual communities dengan persetase 13,71%. Sedangkan motif kepuasan, persentase tertinggi yakni motif information seeking 15,48% dan motif terendah yakni motif virtual communities 12,64%. Nilai selisih dari gratification sought dan gratifikasi obtained didominasi oleh penurunan rata-rata tiap motif-nya seperti information seeking, self-expression, mood management, entertainment, self-actualization dan virtual communities. Sedangkan motif social interaction mengalami peningkatan nilai rata-rata.
Integrating Disruptive Innovation, Competitive Advantage, and Business Networking Capability on Small Business Performance in Indonesia Sri Murni Setyawati; Monica Rosiana; Wiwiek Rabiatul Adawiyah
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 26 No 1 (2019): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jp.2019.26.1.1423

Abstract

This study aimed at explaining the influence of disruptive innovation on business performance with competitive advantage as a mediator and networking capability as moderate. The tool of analysis used was Structural Equation Modelling (SEM). The sample size of this research was 120 owners and/or managers of Small and Medium Enterprises (SMEs) in Purwokerto areas. The result showed that disruptive innovation has a positive effect on both business performance and competitive advantage. The study supported the view that competitive advantage has a positive impact on business performance. Also, competitive advantage act as mediating variable on the relationship between disruptive innovation and business performance. Finally, the last hypothesis stated that networking as moderation variable of disruptive innovation to business performance was supported.
Hubungan antara Kepribadian, Gaya Hidup dan Niat Meninggalkan Prostitusi di Indonesia Dwi Hartjarja; Budhi Haryanto; Bambang Sarosa; Edi Cahyono; Budi Setyanta
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 27 No 2 (2020): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jp.2020.27.2.3455

Abstract

Penelitian ini bertujuan untuk menjelaskan hubungan antara kepribadian, gaya hidup, dan niat meninggalkan prostitusi. Penelitian ini menganalisis hubungan antara kepribadian, gaya hidup, dan niat meninggalkan prostitusi, karena hubungan tersebut belum terjelaskan dalam penelitian sebelumnya. Pengumpulan data dilakukan dengan metode survei menggunakan kuesioner. Sampel penelitian sebanyak 103 responden, dan analisis data menggunakan Canonical Correlation. Hasil penelitian menunjukkan bahwa kepribadian dan gaya hidup memiliki hubungan yang relatif kuat pada niat meniggalkan prostitusi.

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