cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Resista Vikaliana
Contact Email
resistav31@gmail.com
Phone
-
Journal Mail Official
journalbijak@gmail.com
Editorial Address
-
Location
Kota adm. jakarta pusat,
Dki jakarta
INDONESIA
Majalah Ilmiah Bijak
Published by Institut Ilmu Sosial dan Manajemen STIAMI
ISSN : 14110830     EISSN : 2621749X     DOI : -
Core Subject : Economy, Humanities, Social,
Humanities Economics, Econometrics & Finance Social Sciences
The Bijak Journal is a scientific journal of Administrative Science Business, published by the Business Administration Studies Program Faculty of Administrative Sciences Institute of Social and Management Studies STIAMI. The Journal of Business Administration is published 2 (two) times a year, every March and September, which contains the results of the study of Business Administration Studies. This journal aims to disseminate the results of thought and scientific analysis in the field of Business Administration Sciences.
Arjuna Subject : -
Articles 307 Documents
 27   28   29   30   31 
Enhance Customer Satisfaction in An Indonesian Cargo Service Company Kasmad Kasmad; Yuditio Yuditio
Majalah Ilmiah Bijak Vol. 22 No. 2: September 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v22i2.5784

Abstract

This study aims to determine a more appropriate marketing strategy at PT. Amanah Cargo Jaya Mandiri in order to increase customer satisfaction. The method used in this study is a qualitative method with IFE, EFE, IE, and SWOT (Strength, Weakness, Opportunities, Threats) analysis.The results of the study indicate that the marketing strategy implemented by PT. Amanah Cargo Jaya Mandiri is able to increase customer satisfaction but additional strategies are needed to increase customer satisfaction. PT. Amanah Cargo Jaya Mandiri is in a good position, has opportunities, and is able to continue to expand and provide better services in order to increase customer satisfaction and increase growth in order to obtain maximum profit.
Enhancing Employee Performance Through Organizational Climate and Job Satisfaction: Evidence from a Private University Dijah Julindrastuti; Iman Karyadi
Majalah Ilmiah Bijak Vol. 22 No. 2: September 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v22i2.5785

Abstract

Employees play an important role in determining organizational success. A positive organizational climate and high job satisfaction are expected to improve employee performance and support organizational growth. This study aims to analyze the influence of organizational climate on employee performance with job satisfaction as a mediating variable. The research was conducted on non-academic employees at a private university “X”. The sample consisted of 50 employees with a minimum working period of 20 years, selected using purposive sampling techniques. Data were analyzed using Structural Equation Modeling (SEM) with AMOS 16.0 to examine the mediating role of job satisfaction.The results show that organizational climate has a significant effect on employee performance (p = 0.000). Job satisfaction also significantly affects employee performance (p = 0.000). However, organizational climate does not significantly influence job satisfaction (p = 0.154), and job satisfaction is not able to mediate the relationship between organizational climate and employee performance (p = 0.214). These findings indicate that improving organizational climate directly contributes to better employee performance, while job satisfaction does not function as an intervening variable in this relationship. The study highlights the importance of creating a supportive organizational climate to enhance employee performance in higher education institutions.
Macroeconomic Consequences of Trump Era Protectionist Policies on Global Trade and Business Stability Achmad Daengs
Majalah Ilmiah Bijak Vol. 22 No. 2: September 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/7rmv3685

Abstract

The swift integration of cryptocurrencies into mainstream financial s ystems has attracted a growing number of new investors to conventional markets. This segment entering digital asset environments for the initial time is distinctly exposed to inherent dangers like unpredictable price fluctuations, uncertainty in regulations, security threats and limited protections for members. This investigation aims to study how perceptions of monetary peril influence the investment choices of these fledgling contributors. By utilizing a quantitative, cross-sectional, correlational design, the research gathered primary data from 300 initial cryptocurrency buyers through an online structured questionnaire. The data was analyzed using descriptive statistics, factor analysis, correlation, multiple direct regression and moderation analysis. Key results indicate that heightened perceptions of fiscal risk,particularly regarding capital depletion and unstable markets,are significantly associated with cautious investment behaviors for example preferring long-term possession of assets and avoiding leverage. Additionally, the work found demographic variables such as age and income moderate the strength of these links. Grounded in the Conservation of Resources theory, the analysis offers a psychological explanation for the resource-preserving strategies embraced by new crypto investors. By focusing on an understudied population within the behavioral finance domain, this examination contributes to theoretical understanding of financial decision-making under ambiguity and furnishes practical insights for fintech platforms, investor education programs and regulatory frameworks aimed at enhancing the security and inclusiveness of digital monetary markets.
Sustainable Nature Tourism Business Development in the MICE Industry Era: A Bibliometric Analysis: Asia e University, Malaysia Hendrata Yudha Wardana; Tulus Suryanto; Juhary Ali
Majalah Ilmiah Bijak Vol. 22 No. 2: September 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/pacsme21

Abstract

This research aims to investigate the development of scientific research publications related to the development of sustainable natural tourism businesses in the industrial era of meetings, incentives, conferences, and exhibitions (MICE) for the period 2013-2023 on Google Scholar based on keywords and authors using the software Harzing Publish or Perish and VosViewer ver 1.6.20. The findings revealed that out of a total of 1000 searches for international publications with the keyword nature tourism business, only 989 publications were found with the highest total publications in 2013 of 177 publications and the lowest in 2023 of 6 publications. The journal with the highest publication rating is Tourism Management Perspectives with 129 publications. Elsevier Science Publishers is the publisher with the highest publication achievement, namely 307 documents. Cluster 1 in red is the one most associated with the natural tourism business from 2018 to 2023 consisting of 12 items including Airbnb, big data, business analytics, business intelligence, consumer, food, hospitality business, hotel, internet, product, technology, tourist experience, and value. It can be concluded that the development of natural tourism business publications has decreased over the last 10 years. Improvements can be made through research that focuses on MICE activities as shown in the findings regarding the presence of technology keywords. The expected implication is that the results of these findings can contribute to the development of nature tourism business research in the future, especially in looking for references and factors related to this theme
Product Quality, Price, and Frontline Service Quality as Drivers of Consumer Purchase Decisions: Evidence from Indonesia Farouk Ismail Zain; Cundo Harimurti
Majalah Ilmiah Bijak Vol. 23 No. 1: March 2026
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/qf9r7h12

Abstract

The increasing demand for office supplies in Jakarta, particularly products related to document storage, has created a highly competitive market where consumers are faced with numerous brand alternatives. This study aims to analyze the influence of product quality, price, and Sales Promotion Girl (SPG) service quality on consumer purchasing decisions for Daiichi products at Gramedia Bookstores in Jakarta. A quantitative research design was employed, with a sample of 240 respondents selected using a simple random sampling technique. Data were collected through questionnaires using a five-point Likert scale and analyzed with multiple linear regression using SPSS 26. The results indicate that SPG service quality exerts the most dominant influence on purchasing decisions (β = 0.681; R² = 0.464), followed by price (β = 0.543; R² = 0.294), while product quality shows a weaker but still significant effect (β = 0.353; R² = 0.125). Simultaneously, the three independent variables explain 48.4% of the variance in purchasing decisions. These findings suggest that while product attributes and competitive pricing are important, personalized service through SPGs plays a more critical role in shaping consumer behavior in retail office supply markets. From a managerial perspective, this study highlights the importance of investing in SPG training and communication skills, alongside adaptive pricing strategies, to enhance consumer trust and drive purchase decisions. From a theoretical standpoint, the findings enrich consumer behavior literature by emphasizing the strategic role of frontline service quality in influencing purchase decisions.   
Systematic Review of Pre-Employment Training for Enhancing The Employability of Vocational Graduates Irwan Febry Armansyah; Suhendar; Siswo Wardoyo
Majalah Ilmiah Bijak Vol. 23 No. 1: March 2026
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/d3s7pz73

Abstract

This study aims to analyze the effectiveness of various pre-employment training models in improving the employability of vocational graduates. The research employs a Systematic Literature Review (SLR) following the PRISMA 2020 guidelines, reviewing 263 articles from Google Scholar and identifying 16 primary studies. The synthesis indicates that effective pre-employment training consists of four major components: soft-skills enhancement, career coaching and mentoring, personal development, and digital portfolio preparation. The integration of these components has been shown to strengthen students’ work readiness, self-confidence, and independence in entering the industrial workforce. These findings are expected to serve as a foundation for developing a more comprehensive and adaptive pre-employment training model aligned with the needs of the digital-based labor market in vocational education. 
Sustainable Leadership and Employee Performance: The Mediating Role of Organizational Citizenship Behaviour in Public Sector Enterprises (BUMD) Syahril Ramadhan
Majalah Ilmiah Bijak Vol. 23 No. 1: March 2026
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/pz9ftp16

Abstract

Sustainable leadership practices among publicly owned regional enterprises in Jakarta have increasingly taken center stage in recent human resource management strategies. As the nation's bustling capital, incorporating environmental ideals into everyday employee conduct at government-owned business units remains a crucial strategic challenge requiring nuanced solutions. This research aims to analyze the impact of demonstrations of sustainable leadership, tendencies toward pro-environmental behavior, and inspiration drawn from green workplace roles on staff performance—with organizational citizenship as a mediating factor. Data were collected through an online survey of 400 employees at such business units in Jakarta, relying primarily on a Likert scale to gauge responses. Information analysis was conducted using structural equation modeling via the SmartPLS software. Findings indicate that displays of sustainable leadership, tendencies toward pro-environmental behavior, and inspiration from green workplace roles significantly and positively shape worker output, directly as well as indirectly through mediation by organizational citizenship. Sustainable leadership has proven pivotal in encouraging eco-friendly conduct while also enhancing voluntary contributions to their company's sustainability initiatives. What's more, results reveal that office-based personnel tend to exhibit elevated levels of motivation stemming from green roles relative to field-based staff. This study contributes to scholarly understanding of sustainable leadership within the public sector, particularly at organizations with environmental responsibilities in delivering public services. Findings carry practical implications for leaders aiming to strengthen sustainable leadership programs and green training to successfully boost performance anchored in sustainability ideals.
Assessing the Impact of Performance Expectancy, Effort Expectancy, Social Influence, and Facilitating Conditions on Technology Adoption in Educational Institutions Nike Agustijania; Laura Lahindah
Majalah Ilmiah Bijak Vol. 23 No. 1: March 2026
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/yr16gq39

Abstract

This study looks into the elements that influence the behavioral intention and user behavior regarding the Integrated Software System of Christian Education Foundation X among employees, teachers, and school leaders. The application of Structural Equation Modeling (SEM) in conjunction with a Partial Least Squares (PLS) methodology, we analyze the impact of various constructs, including Performance Expectancy, Effort Expectancy, Social Influence, and Facilitating Conditions, on Behavioral Intention and User Behavior. The findings demonstrate that Performance Expectancy substantially improves Behavioral Intention, although Facilitating Conditions also considerably contribute to user engagement. Conversely, Effort Expectancy and Social Influence did not show significant effects on Behavioral Intention, suggesting that ease of use and peer influence may require further investigation to improve their impact. These findings underscore the importance of emphasizing performance benefits and providing organizational support to facilitate technology adoption in educational contexts. Practical implications for management strategies are discussed, along with recommendations for enhancing user experience and future research directions.
Blockchain Enabled Smart Contracts in Halal Supply Chains: Enhancing Digital Trust, Operational Efficiency, and Competitive Advantage Ramlan Sugianto; Kosasih
Majalah Ilmiah Bijak Vol. 23 No. 1: March 2026
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/c774h955

Abstract

The complex challenges confronting the halal logistics sector require innovative solutions to ensure religious adherence, especially due to manual documentation processes that are fragmented and disconnected along supply chains. These shortcomings undermine transparency and integrity, heightening risks of noncompliance and eroding consumer confidence. This research aims to explore integrating blockchain-enabled smart contracts into halal supply chains to boost compliance, traceability, and operational efficiency. Semi-structured interviews and focus groups with certification bodies, logistics providers, and blockchain specialists generated qualitative data. Thematic analysis using NVivo software developed a conceptual model for applying blockchain in halal logistics. Findings revealed that smart contracts can automate verification of compliance, reduce errors and fraud from human intervention, and provide immutable records aligned with Islamic ethics. Moreover, technological readiness within organizations, capabilities, and regulatory support emerged as pivotal factors for adoption. Theoretically, applying Signaling Theory and the Technology-Organization-Environment framework to the halal supply chain context contributes new knowledge. Practically, a blueprint results for building digital trust mechanisms addressing both faith-based and operational issues. This advances discourse on ethical innovation in logistics and aids policymaking for more resilient, trustworthy halal supply chain systems.
The Effect of Remote Working on Jobs Satisfaction and Job Performance Through  Work-Life Balance in IT Companies Puad Jailani; Siti Mariam
Majalah Ilmiah Bijak Vol. 23 No. 1: March 2026
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/wwyne613

Abstract

This study aims to examine the effect of remote working on job satisfaction and job performance with the mediating role of work-life balance in IT company employees. Quantitative methods were used with a descriptive approach, through distributing online questionnaires using Google Form to respondents selected by purposive sampling. Data were analyzed using Structural Equation Modeling with Partial Least Squares (SEM-PLS). The results showed that remote working has a significant effect on work-life balance. Work-life balance has a significant effect on job satisfaction and job performance, while job satisfaction also has a significant effect on job performance. The mediation test proves that work-life balance mediates the effect of remote working on job satisfaction and job performance. This study has several limitations, such as the scope that only includes IT companies in the JABODETABEK area, online data collection methods, and quantitative approaches. In addition, the variables used are still limited. Future research is recommended to expand the scope of industries and regions, add relevant variables in the context of remote working, and consider a mixed methods approach to obtain a more comprehensive understanding. Managerial implications show the importance of designing a remote working system that supports flexibility, effective communication, and balanced workload management to maintain employee satisfaction and performance in the IT industry. 

Page 30 of 31 | Total Record : 307

 27   28   29   30   31 

Filter by Year

2016 2026


Reset
Filter By Issues
All Issue Vol. 23 No. 1: March 2026 Vol. 22 No. 2: September 2025 Vol. 22 No. 1: March 2025 Vol. 21 No. 2: September 2024 Vol. 21 No. 1: Maret 2024 Vol 20, No 2: September 2023 Vol. 20 No. 2: September 2023 Vol 20, No 1: March 2023 Vol. 19 No. 2: September 2022 Vol 19, No 2: September 2022 Vol. 19 No. 1: March 2022 Vol 18, No 3: December 2021 - SPECIAL ISSUE Vol 18, No 2: September 2021 Vol 18, No 1: March 2021 Vol 17, No 2: september 2020 Vol 17, No 1: March 2020 Vol. 17 No. 1: March 2020 Vol 16, No 2: September 2019 Vol 16, No 1: March 2019 Vol 15, No 2: September 2018 Vol 15, No 1: March 2018 Vol 14, No 2 (2017): September 2017 Vol 14, No 2: September 2017 Vol 14, No 1: march 2017 Vol 13, No 2: september 2016 Vol 13, No 1: march 2016 More Issue