cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Resista Vikaliana
Contact Email
resistav31@gmail.com
Phone
-
Journal Mail Official
journalbijak@gmail.com
Editorial Address
-
Location
Kota adm. jakarta pusat,
Dki jakarta
INDONESIA
Majalah Ilmiah Bijak
Published by Institut Ilmu Sosial dan Manajemen STIAMI
ISSN : 14110830     EISSN : 2621749X     DOI : -
Core Subject : Economy, Humanities, Social,
Humanities Economics, Econometrics & Finance Social Sciences
The Bijak Journal is a scientific journal of Administrative Science Business, published by the Business Administration Studies Program Faculty of Administrative Sciences Institute of Social and Management Studies STIAMI. The Journal of Business Administration is published 2 (two) times a year, every March and September, which contains the results of the study of Business Administration Studies. This journal aims to disseminate the results of thought and scientific analysis in the field of Business Administration Sciences.
Arjuna Subject : -
Articles 292 Documents
 26   27   28   29   30 
Enhance Customer Satisfaction in An Indonesian Cargo Service Company Kasmad, Kasmad; Yuditio, Yuditio
Majalah Ilmiah Bijak Vol. 22 No. 2: September 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v22i2.5784

Abstract

This study aims to determine a more appropriate marketing strategy at PT. Amanah Cargo Jaya Mandiri in order to increase customer satisfaction. The method used in this study is a qualitative method with IFE, EFE, IE, and SWOT (Strength, Weakness, Opportunities, Threats) analysis.The results of the study indicate that the marketing strategy implemented by PT. Amanah Cargo Jaya Mandiri is able to increase customer satisfaction but additional strategies are needed to increase customer satisfaction. PT. Amanah Cargo Jaya Mandiri is in a good position, has opportunities, and is able to continue to expand and provide better services in order to increase customer satisfaction and increase growth in order to obtain maximum profit.
Enhancing Employee Performance Through Organizational Climate and Job Satisfaction: Evidence from a Private University Julindrastuti, Dijah; Karyadi, Iman
Majalah Ilmiah Bijak Vol. 22 No. 2: September 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v22i2.5785

Abstract

Employees play an important role in determining organizational success. A positive organizational climate and high job satisfaction are expected to improve employee performance and support organizational growth. This study aims to analyze the influence of organizational climate on employee performance with job satisfaction as a mediating variable. The research was conducted on non-academic employees at a private university “X”. The sample consisted of 50 employees with a minimum working period of 20 years, selected using purposive sampling techniques. Data were analyzed using Structural Equation Modeling (SEM) with AMOS 16.0 to examine the mediating role of job satisfaction.The results show that organizational climate has a significant effect on employee performance (p = 0.000). Job satisfaction also significantly affects employee performance (p = 0.000). However, organizational climate does not significantly influence job satisfaction (p = 0.154), and job satisfaction is not able to mediate the relationship between organizational climate and employee performance (p = 0.214). These findings indicate that improving organizational climate directly contributes to better employee performance, while job satisfaction does not function as an intervening variable in this relationship. The study highlights the importance of creating a supportive organizational climate to enhance employee performance in higher education institutions.

Page 30 of 30 | Total Record : 292

 26   27   28   29   30 

Filter by Year

2016 2025


Reset
Filter By Issues
All Issue Vol. 22 No. 2: September 2025 Vol. 22 No. 1: March 2025 Vol. 21 No. 2: September 2024 Vol. 21 No. 1: Maret 2024 Vol. 20 No. 2: September 2023 Vol 20, No 2: September 2023 Vol 20, No 1: March 2023 Vol. 19 No. 2: September 2022 Vol 19, No 2: September 2022 Vol. 19 No. 1: March 2022 Vol 18, No 3: December 2021 - SPECIAL ISSUE Vol 18, No 2: September 2021 Vol 18, No 1: March 2021 Vol 17, No 2: september 2020 Vol 17, No 1: March 2020 Vol. 17 No. 1: March 2020 Vol 16, No 2: September 2019 Vol 16, No 1: March 2019 Vol 15, No 2: September 2018 Vol 15, No 1: March 2018 Vol 14, No 2 (2017): September 2017 Vol 14, No 2: September 2017 Vol 14, No 1: march 2017 Vol 13, No 2: september 2016 Vol 13, No 1: march 2016 More Issue