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Contact Name
Resista Vikaliana
Contact Email
resistav31@gmail.com
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Journal Mail Official
journalbijak@gmail.com
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Location
Kota adm. jakarta pusat,
Dki jakarta
INDONESIA
Majalah Ilmiah Bijak
ISSN : 14110830     EISSN : 2621749X     DOI : -
The Bijak Journal is a scientific journal of Administrative Science Business, published by the Business Administration Studies Program Faculty of Administrative Sciences Institute of Social and Management Studies STIAMI. The Journal of Business Administration is published 2 (two) times a year, every March and September, which contains the results of the study of Business Administration Studies. This journal aims to disseminate the results of thought and scientific analysis in the field of Business Administration Sciences.
Arjuna Subject : -
Articles 294 Documents
Enhance Customer Satisfaction in An Indonesian Cargo Service Company Kasmad Kasmad; Yuditio Yuditio
Majalah Ilmiah Bijak Vol. 22 No. 2: September 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v22i2.5784

Abstract

This study aims to determine a more appropriate marketing strategy at PT. Amanah Cargo Jaya Mandiri in order to increase customer satisfaction. The method used in this study is a qualitative method with IFE, EFE, IE, and SWOT (Strength, Weakness, Opportunities, Threats) analysis.The results of the study indicate that the marketing strategy implemented by PT. Amanah Cargo Jaya Mandiri is able to increase customer satisfaction but additional strategies are needed to increase customer satisfaction. PT. Amanah Cargo Jaya Mandiri is in a good position, has opportunities, and is able to continue to expand and provide better services in order to increase customer satisfaction and increase growth in order to obtain maximum profit.
Enhancing Employee Performance Through Organizational Climate and Job Satisfaction: Evidence from a Private University Dijah Julindrastuti; Iman Karyadi
Majalah Ilmiah Bijak Vol. 22 No. 2: September 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v22i2.5785

Abstract

Employees play an important role in determining organizational success. A positive organizational climate and high job satisfaction are expected to improve employee performance and support organizational growth. This study aims to analyze the influence of organizational climate on employee performance with job satisfaction as a mediating variable. The research was conducted on non-academic employees at a private university “X”. The sample consisted of 50 employees with a minimum working period of 20 years, selected using purposive sampling techniques. Data were analyzed using Structural Equation Modeling (SEM) with AMOS 16.0 to examine the mediating role of job satisfaction.The results show that organizational climate has a significant effect on employee performance (p = 0.000). Job satisfaction also significantly affects employee performance (p = 0.000). However, organizational climate does not significantly influence job satisfaction (p = 0.154), and job satisfaction is not able to mediate the relationship between organizational climate and employee performance (p = 0.214). These findings indicate that improving organizational climate directly contributes to better employee performance, while job satisfaction does not function as an intervening variable in this relationship. The study highlights the importance of creating a supportive organizational climate to enhance employee performance in higher education institutions.
Macroeconomic Consequences of Trump Era Protectionist Policies on Global Trade and Business Stability Achmad Daengs
Majalah Ilmiah Bijak Vol. 22 No. 2: September 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/7rmv3685

Abstract

The swift integration of cryptocurrencies into mainstream financial s ystems has attracted a growing number of new investors to conventional markets. This segment entering digital asset environments for the initial time is distinctly exposed to inherent dangers like unpredictable price fluctuations, uncertainty in regulations, security threats and limited protections for members. This investigation aims to study how perceptions of monetary peril influence the investment choices of these fledgling contributors. By utilizing a quantitative, cross-sectional, correlational design, the research gathered primary data from 300 initial cryptocurrency buyers through an online structured questionnaire. The data was analyzed using descriptive statistics, factor analysis, correlation, multiple direct regression and moderation analysis. Key results indicate that heightened perceptions of fiscal risk,particularly regarding capital depletion and unstable markets,are significantly associated with cautious investment behaviors for example preferring long-term possession of assets and avoiding leverage. Additionally, the work found demographic variables such as age and income moderate the strength of these links. Grounded in the Conservation of Resources theory, the analysis offers a psychological explanation for the resource-preserving strategies embraced by new crypto investors. By focusing on an understudied population within the behavioral finance domain, this examination contributes to theoretical understanding of financial decision-making under ambiguity and furnishes practical insights for fintech platforms, investor education programs and regulatory frameworks aimed at enhancing the security and inclusiveness of digital monetary markets.
Sustainable Nature Tourism Business Development in the MICE Industry Era: A Bibliometric Analysis: Asia e University, Malaysia Hendrata Yudha Wardana; Tulus Suryanto; Juhary Ali
Majalah Ilmiah Bijak Vol. 22 No. 2: September 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/pacsme21

Abstract

This research aims to investigate the development of scientific research publications related to the development of sustainable natural tourism businesses in the industrial era of meetings, incentives, conferences, and exhibitions (MICE) for the period 2013-2023 on Google Scholar based on keywords and authors using the software Harzing Publish or Perish and VosViewer ver 1.6.20. The findings revealed that out of a total of 1000 searches for international publications with the keyword nature tourism business, only 989 publications were found with the highest total publications in 2013 of 177 publications and the lowest in 2023 of 6 publications. The journal with the highest publication rating is Tourism Management Perspectives with 129 publications. Elsevier Science Publishers is the publisher with the highest publication achievement, namely 307 documents. Cluster 1 in red is the one most associated with the natural tourism business from 2018 to 2023 consisting of 12 items including Airbnb, big data, business analytics, business intelligence, consumer, food, hospitality business, hotel, internet, product, technology, tourist experience, and value. It can be concluded that the development of natural tourism business publications has decreased over the last 10 years. Improvements can be made through research that focuses on MICE activities as shown in the findings regarding the presence of technology keywords. The expected implication is that the results of these findings can contribute to the development of nature tourism business research in the future, especially in looking for references and factors related to this theme