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HENGKI TAMANDO SIHOTANG
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INDONESIA
Journal Of Management Science (JMAS)
ISSN : -     EISSN : 26849747     DOI : -
Core Subject : Economy, Science,
Jurnal Ilmu Manajemen (JMAS) menawarkan analisis yang luas dan luas dari semua permukaan manajemen dan sains. Diterbitkan empat kali per tahun, ini memberikan penekanan pada kemahiran universal dalam metode vital, teknik, dan bidang penelitian. menyajikan kesempatan bagi pembaca untuk berbagi saling pengertian di seluruh jajaran bisnis dan manajemen keterampilan dan ilmu yang digunakan; mencakup semua bidang ilmu manajemen dari sistem ke aspek prakti. studi kasus dan meliput isu-isu penting terbaru. Jurnal Ilmu Manajemen (JMAS) meliputi bidang: Akuntansi, Pengantar keuangan, Operasi dan manajemen Informasi, manajemen sumber daya manusia, Pengantar pemasaran, Ekonomi Mikro, Perilaku Organisasi, Hukum Bisnis, Manajemen Strategis, Ekonomi Manajerial, Strategi dan Manajemen Bank, Kewirausahaan , Pengantar Bisnis Internasional, Kepemimpinan, Manajemen Kualitas, Pemasaran, Manajemen Rantai Pasokan, Perbankan, Keuangan dan Akuntansi, Sumber Daya Manusia.
Arjuna Subject : -
Articles 405 Documents
Carimontir: Motor vehicle service application Muhammad Akbar Indraputra; Edi Hamdi
Junal Ilmu Manajemen Vol 6 No 3 (2023): July: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v6i3.276

Abstract

The number of motorized vehicles in Indonesia is increasing, people's mobility is also increasing so that it often creates problems regarding the motorized vehicles used to carry out activities. The problem that often occurs is in the aspect of service. This has prompted the emergence of the carimontir application which helps with various motor vehicle maintenance problems. Unfortunately, studies on the carimontir application have not been carried out in depth so that researchers are interested in studying Carimontir: motorized vehicle service applications. The research method used is qualitative with a literature study so that various data are collected for analysis and it is known from the research results that the development of the carimontir application is carried out carefully and carefully, namely analyzing external and internal factors, implementing strategies, marketing plans, operational plans, planning human capital, financial plans and risk plans to find out various things that might occur so that they can be minimized and prevented quickly and precisely.
Effect of life style, taste, word of mouth, and brand trust to the purchasing decisions Arif Syaifudin; Ufi Rumefi; Khamdan Suriyok
Junal Ilmu Manajemen Vol 6 No 3 (2023): July: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v6i3.278

Abstract

The issues that are the focus of research are life style, taste, word of mouth and brand trust of Smart Education students. The population of this study were Smart Education students with a saturated sample technique of 107 respondents. The technique used to analyse the data is multiple linear regression test, classical assumption test, and hypothesis testing through F-test and t-test. Both simultaneously and partially, each variable of life style, taste, word of mouth and brand trust has a significant effect on the purchasing decisions of Smart Education students. It is hoped that producers can improve purchasing decisions by continuing to make variations and innovations in Samyang Hot Chicken products, so that they can be consumed more instantly and have more flavour variants.
The influence of service quality and product innovation on purchasing decisions of Seblak Mama Radit Cimone-Tangerang Delia Apriyani; Suryanto Sosrowidigdo; Diah Pitaloka Setiawati; Eva Triana Dewi
Junal Ilmu Manajemen Vol 6 No 3 (2023): July: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v6i3.279

Abstract

In today's increasingly fierce business environment, manufacturers must constantly use their creativity and critical thinking skills to expand their businesses. This investigation attempts to learn: the impact of customer service standards on mom radit Cimone-Tangerang's purchase choices. The impact of product innovation on Seblak mama's Cimone-Tangerang purchase choice. In this study, saturated sampling—a type of non-probality sampling—was employed as the sample method. Consumers who visit Mama Radit Cimone-Tangerang seblak stand with the intention of purchasing products from that stall make up the population of this study. There were 100 respondents in the research sample. Multiple linear regression is the data analysis method employed in this study, along with correlation testing, determination testing using R Square (R2), and other techniques. To clarify how research on hypotheses utilizing such analysis is described. The findings of the data analysis demonstrate: When the purchasing decision variable has not been modified by other variables, especially service quality variables (X1) and product innovation variables (X2), the value of 3.625 is a constant or state. The purchase decision variable remains unchanged if the independent variable is absent. According to the regression coefficient X1 value, b1, which is 0.262, service quality variables positively influence purchasing decisions. This means that, assuming no other variables are taken into consideration in this study, every increase of 1 unit in service quality variables will have an impact on purchasing decisions by 0.262. With a b2 (value of regression coefficient X2) of 0.568, the product innovation variable is shown to positively affect purchasing decisions. This means that, assuming no other variables are taken into consideration in this study, every unit increase in the product innovation variable will increase the impact of purchasing decisions by 0.568.
Comparison service quality of annual motor vehicle tax payment at SAMSAT Nganjuk Regency Mansyur Setiawan; Tree Setiawan Pamungkas; Sutomo Sutomo
Junal Ilmu Manajemen Vol 6 No 3 (2023): July: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v6i3.281

Abstract

This study aims to examine the differences in the quality of annual motor vehicle tax payment services at SAMSAT Featured Morning and SAMSAT Corner Nganjuk Public Service Mall. The sample in this study amounted to 200 people with each form of service taken 100 respondents using incidental sampling technique. Data analysis using Mann Whitney non-parametric statistical test with the help of SPSS 25 for windows programme. The results of this study indicate that there is a significant difference in the quality of annual motor vehicle tax payment services between SAMSAT Featured Morning and SAMSAT Corner Nganjuk Public Service Mall with a significance value of 0.000 smaller than 0.05. The tendency of service quality is better at SAMSAT Corner Nganjuk Public Service Mall with a mean value of 126.56 compared to SAMSAT Featured Morning of 74.45.
The effect of tax amnesty and the effectiveness of e-filling on individual taxpayer compliance at the pratama tax service office Sidoarjo Selatan Beata Jenasari; Aloisius Hama
Junal Ilmu Manajemen Vol 6 No 3 (2023): July: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v6i3.282

Abstract

The purpose of this study was to determine the effect of tax amnesty policies and the effectiveness of E Filling. on individual taxpayer compliance at the South Sidoarjo Primary Tax Service Office.This research is a type of quantitative descriptive research. The population of this study is the tax amnesty policy, and the effectiveness of E Filling. In this case, the unit of analysis is the individual taxpayers registered at KPP Pratama South Sidoarjo as many as 6,507 people, the total number of respondents in this study is 100 people. Based on the results of research and hypothesis submission of 100 individual taxpayers registered at the South Sidoarjo Primary Tax Service Office, the following conclusions can be drawn: The better the tax amnesty policy enacted by the Indonesian government, the more individual taxpayer compliance will increase. The effectiveness of E Filling has a significant or real effect on increasing individual taxpayer compliance.
Experience quality in moderating lifestyle, brand awareness and taste quality on repurchase Febrianti Febrianti; Surya Bintarti; Iin Masriah
Junal Ilmu Manajemen Vol 6 No 3 (2023): July: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v6i3.283

Abstract

As a result of the COVID-19 pandemic, a person's lifestyle has undergone many changes, and continues to develop with a healthy lifestyle during the pre-pandemic era as it is today. The end of the Covid-19 pandemic has had a positive impact on healthy lifestyle habits in the lives of every individual in society. Healthy living habits by consuming nutritious food and balanced drinking water according to the body's needs play an important role in fulfilling a healthy lifestyle pattern. Drinking water is a fundamental basic need for humans, this problem is the reason for the emergence of many companies that contribute to the production of practical bottled drinking water. This study aims to examine the quality of experience in moderating consumer lifestyle, brand awareness, and taste quality on consumer repurchase decisions. The number of respondents in this study were 100 respondents who had purchased or consumed Pristine 8.6+ mineral water in the Bekasi Regency area. The collection of the population in this study is non-probability sampling and the sampling technique for respondents is purposive. This research method uses quantitative methods. This research was processed using a regression technique, which was processed using SmartPLS Software.This study proves that lifestyle and brand awareness have a positive and significant effect on Repurchase while taste quality has a negative and insignificant effect on Repurchase. Experience quality in moderating brand awareness lifestyle and taste quality on Repurchase of Pristine8,6+ products has no effect on Repurchase so it has a negative and insignificant effect.
Experience quality in moderating lifestyle, brand awareness and taste quality on cleo consumer revisits Dewi Sartikah; Surya Bintarti; Ilham Muhammad Mardiputra
Junal Ilmu Manajemen Vol 6 No 3 (2023): July: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v6i3.284

Abstract

People must adopt a healthier lifestyle after the pandemic, one of which is by drinking mineral water regularly. In Indonesia, there are many brands of bottled drinking water, these five are the most well-known among the public, namely Aqua, Le Mineral, Ades, Cleo and Club. Cleo is bottled water that stands earlier than Le mineral, this is very interesting to analyze. This study aims to examine addiction between lifestyle, brand awareness, and taste quality on repurchase intention moderated by experience quality. The number of respondents in this study were 102 respondents who had purchased or consumed Cleo mineral water in the Bekasi Regency area. The taking of this population is non-probability sampling and the technique of taking respondents is purposive. This research was processed using a regression technique, which was processed using SmartPLS Software. This research proves 1) Customers who buy Cleo brand products feel that their lifestyle is in accordance with the Cleo brand product so that they have repurchase intentions. 2) The higher consumer awareness of the CLEO product brand, the higher the intention to repurchase again. 3) Cleo's products have high quality so that the quality of taste can affect repurchase intentions. 4) The quality of experience acts as a moderator predictor so it cannot moderate lifestyle on repurchase intention. 5) The quality of experience can moderate brand awareness on repurchase intentions. 6) Experience quality acts as a moderator predictor so it cannot moderate taste quality on repurchase intention.
The moderation role of sales promotion on perspected value and price on repurchase intention by mediation of dunkin donat customer satisfaction Sulasri Bintang Kerti; Surya Bintarti; Sri Wahyuningsih
Junal Ilmu Manajemen Vol 6 No 3 (2023): July: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v6i3.285

Abstract

Western culture has entered Indonesia, not only in clothing and fashion, but in all areas including food. Rice which is the main food of Indonesian people has now been replaced with wheat. This study aims to examine and find the relationship between perceived value and price on repurchase intention through mediation of consumer satisfaction moderated by sales promotions. The number of respondents in this study amounted to 104 respondents with the characteristics of respondents who had consumed and purchased Dunkin Donuts in the Bekasi Regency area. The taking of this population is non-probability sampling and the technique of taking respondents is purposive. This research was processed using a regression technique, which was processed using SmartPLS 4 Software. This research proves: 1) The perceived value of Dunkin Donuts consumers can encourage repurchase intentions on Dunkin Donuts products. 2) Pricing of Dunkin Donuts products cannot encourage consumers to repurchase. 3) Dunkin Donuts consumer satisfaction can mediate perceived value to encourage consumers to repurchase. 4) Consumer satisfaction is sufficient to mediate the prices set for Dunkin Donuts products on the repurchase intention of Dunkin Donuts consumers. 5) A high level of consumer satisfaction can encourage consumer intentions to repurchase. 6) Sales promotion can play a role in strengthening the perceived value of Dunkin Donuts consumers' repurchase intention. 7) Sales promotion has a direct role on repurchase intention so that it cannot strengthen the price relationship on repurchase intention.
Revisit: Lifestyle of brand awareness and taste quality with moderation of experience quaity Puput Albahiyah; Surya Bintarti; Taufiq Rachman
Junal Ilmu Manajemen Vol 6 No 3 (2023): July: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v6i3.286

Abstract

This study reviews Revisit: Lifestyle Brand Awareness and Taste Quality with Moderation of Experience Quality in Bekasi Regency Area. This study aims to illustrate the existence of a lifestyle by drinking nestle pure life mineral water that is good for health and for a quality of brand awareness. Nestle pure life mineral water which is industrialized in Indonesia was established in 1985 with PT. Akasha Wira International Tbk. with the presence of mineral water in hygienic and instant packaging, it is easy to carry anywhere that is in great demand and is believed to have healthy water quality and feels light to drink. This study used quantitative methods with primary data collected by isendental sampling techniques or proposive sampling with the distribution of questionnaires through google forms and non-probality sumpling population types that had more then 100 respondents who met the criteria. Has six hypotheses formulated one of them has one that is not significant and tested regression analysis which is processed using test instruments with the help of pls software that produces validity and reliability with decent results.
Consumer satisfaction in mediating perceived value and price towards revisit repurchase intention moderated by personal selling Briliantika Zahra; Surya Bintarti; Asral Asral
Junal Ilmu Manajemen Vol 6 No 3 (2023): July: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v6i3.287

Abstract

Along with the times, many eastern people are accustomed to making bread as a staple food besides rice. This, in turn, makes the bakery business quite developed. Various well-known bakery business brands include BreadTalk. Based on the Top Brand Award, BreadTalk ranks second. BreadTalk offers a variety of attractive products to consumers so they can make repeat purchases. This study aims to examine the relationship between perceived value and price on repurchase intentions through the mediation of consumer satisfaction moderated by personal selling. This research uses quantitative methods. The population in this study are BreadTalk consumers who live in the Bekasi Regency area. The sampling technique in this study was incidental with a sample size of 100 respondents, with research data analysis using the SmartPLS 4.0 program. Based on the results of testing, processing and data analysis that has been carried out previously on Consumer Satisfaction in Mediating Perceived Value and Price Against Repurchase Intentions moderated by Personal Selling (Study on BreadTalk Products in Bekasi Regency) using SmartPLS, it can be concluded as follows the perceived value of Holland Bakery brand products can encourage consumers to make repurchases, prices set on Breadtalk brand products can encourage consumers to make repurchases, the value felt by consumers on Breadtalk brand products causes satisfaction, so it can encourage repurchase, the price set by the manufacturer of the Breadtalk brand product causes satisfaction, so it can encourage repurchase, a high level of consumer satisfaction can encourage consumers to repurchase Breadtalk brand products, the perceived value of consumers on Breadtalk products affects repurchases by moderating personal selling and the price set by the manufacturer for Breadtalk brand products affects repurchases by moderating personal selling.

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