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HENGKI TAMANDO SIHOTANG
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hengki_tamando@yahoo.com
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hengki_tamando@yahoo.com
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INDONESIA
Journal Of Management Science (JMAS)
ISSN : -     EISSN : 26849747     DOI : -
Core Subject : Economy, Science,
Jurnal Ilmu Manajemen (JMAS) menawarkan analisis yang luas dan luas dari semua permukaan manajemen dan sains. Diterbitkan empat kali per tahun, ini memberikan penekanan pada kemahiran universal dalam metode vital, teknik, dan bidang penelitian. menyajikan kesempatan bagi pembaca untuk berbagi saling pengertian di seluruh jajaran bisnis dan manajemen keterampilan dan ilmu yang digunakan; mencakup semua bidang ilmu manajemen dari sistem ke aspek prakti. studi kasus dan meliput isu-isu penting terbaru. Jurnal Ilmu Manajemen (JMAS) meliputi bidang: Akuntansi, Pengantar keuangan, Operasi dan manajemen Informasi, manajemen sumber daya manusia, Pengantar pemasaran, Ekonomi Mikro, Perilaku Organisasi, Hukum Bisnis, Manajemen Strategis, Ekonomi Manajerial, Strategi dan Manajemen Bank, Kewirausahaan , Pengantar Bisnis Internasional, Kepemimpinan, Manajemen Kualitas, Pemasaran, Manajemen Rantai Pasokan, Perbankan, Keuangan dan Akuntansi, Sumber Daya Manusia.
Arjuna Subject : -
Articles 405 Documents
The influence of organizational culture on the performance of STIAMI lecturers through interpersonal communication Datep Purwa Saputra
Junal Ilmu Manajemen Vol 6 No 3 (2023): July: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v6i3.289

Abstract

Interpersonal communication is used as a mediator on the indirect influence of organizational culture on the performance of STIAMI Jakarta lecturers. This indirect effect can be determined from the direct influence of organizational culture on the performance of STIAMI Jakarta lecturers, the direct influence of interpersonal communication on the performance of STIAMI Jakarta lecturers and the direct influence of organizational culture on interpersonal communication. This research uses descriptive research method which aims to describe or describe the phenomenon of the influence between the dimensions of organizational culture and interpersonal communication on the performance of STIAMI Jakarta lecturers, either partially or simultaneously. Before determining the regression equation (simple and multiple), the data were tested with validity, reliability, normality, multicollinearity, and heteroscedasticity tests. The significance of the effect of simple partial regression can be determined by using the t-test. By comparing tcount with ttable. If tcount> ttable, it is confirmed that the partial effect is significant and positive. Meanwhile, the simultaneous effect is determined by the F-test. If Fcount>Ftable confirmed multiple regression is significant. The results obtained are all the influences studied, namely, the direct influence of organizational culture on the performance of STIAMI Jakarta lecturers, the direct influence of interpersonal communication on the performance of STIAMI Jakarta lecturers, the direct influence of organizational culture on interpersonal communication. The influence of organizational culture and interpersonal communication together on the performance of STIAMI Jakarta lecturers is positive and significant. The direct influence of organizational culture and interpersonal communication in percent partially on the performance of STIAMI Jakarta lecturers is 47.1% and 15.3%, respectively. The direct influence of organizational culture on work motivation is 9.5%. While the direct influence of organizational culture and interpersonal communication simultaneously is 50.7%.
Build emotional attachment of freight forwarding company using social media interactivity, brand image, brand commitment, and halal awarness Reza Maulana; E R Taufik; Lutfi Lutfi
Junal Ilmu Manajemen Vol 6 No 3 (2023): July: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v6i3.291

Abstract

This reseacrh is to answer the effect of social media interactivity, brand image, brand commitment, and halal awarness for customer of freight forwarder company. The methode using quantitative and nonprobability sampling then data process by PLS. Findings of this reaserch describe of positive corelation and has impact between brand commitment and emotional attachment directly. No direct impact and no positive correlation between social media interactivity, brand image, and halal awarness to customer emotional attachment. Sample of this reaserch are food and baverages company, fast moving consumer goods, and pharmaceutical company, which has export and import that located in Jakarta, Bogor, Depok, Tangerang, and Bekasi area.
The influence of motivation and employee satisfaction on employee performance through organizational citizenship behavior at PDAM Giri Tirta Gresik district Mersiana Varia Juita
Junal Ilmu Manajemen Vol 6 No 3 (2023): July: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v6i3.292

Abstract

Performance is the achievement of work (performance) both in quantity and quality achieved by a person during a certain period usually in one year. Employees who complete their duties properly and correctly will have high performance. This study aims to test and analyze employee motivation and satisfaction on employee performance with Organizational citizenship behavior as an intervening variable. This research was obtained from labor respondents at PDAM Giri Tirta Gresik Regency totaling 769 respondents. Determination of the number of samples using a representative sample so as to get as many as 100 labor respondents. This study uses primary data, namely by distributing questionnaires. In addition to primary data, this study also uses secondary data. This type of research uses quantitative research. The data analysis technique used is Partial Least Square (PLS).The results of this study explain that 1) Motivation can contribute to improving Organizational citizenship behavior. 2) Employee satisfaction can contribute to improving organizational citizenship behavior. 3) Employee satisfaction can contribute to improving employee performance. 4) Employee satisfaction can contribute to improving employee performance. 5) Organizational citizenship behavior can contribute to improving employee performance. 6) Motivation can contribute to improving employee performance through organizational citizenship behavior. 7) Employee satisfaction can contribute to improving employee performance through organizational citizenship behavior.
The influence of love of money, locus of control and self-efficacy on the ethical decisions of tax consultants at the Surabaya branch of the Indonesian tax consultants association Anggita Ninin Triyanti Triyanti; Aloisius Hama
Junal Ilmu Manajemen Vol 6 No 3 (2023): July: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v6i3.293

Abstract

The purpose of this study was to determine the effect of love of money, locus of control and self efficacy on the ethical decisions of tax consultants. The population in this study were all tax consultants in Surabaya who were registered as members of IKPI as many as 542 people (IKPI Surabaya). The number of samples in this study were 84 from the results of calculations using the Slovin formula. The analysis technique used in this research is multiple linear regression. Based on the results of research and hypothesis submission, the following conclusions can be drawn: love of money affects the ethical decisions of tax consultants, locus of control affects the ethical decisions of tax consultants. self efficacy affects the ethical decisions of tax consultants, love of money, locus of control and self efficacy affect the ethical decisions of tax consultants.
Analysis of the influence of organizational culture and organizational climate on job satisfaction Rohmah Kurniawati; Waloyo Waloyo; Achmad Sholihin
Junal Ilmu Manajemen Vol 6 No 3 (2023): July: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v6i3.294

Abstract

Organizational culture is something that needs to be considered by assigning employees according to their workload and responsibilities. Employee treatment is equivalent to respect for employees where lack of appreciation will reduce employee job satisfaction. The problem is that job satisfaction and performance of employees of Tandes Subdistrict, Surabaya City are closely related to the livelihood of employees. The approach used in this study is a type of quantitative research, namely in data collection, research using quantitative methods where research is based on the philosophy of positivism. the size of the sample is determined as a whole from the total population so that the size of the sample in this study is 37 ASN employees (100%) in Tandes District, Surabaya City. In this study used multiple linear regression analysis model (Multiple Linear RegressionAnalysis). In accordance with the results of this study, it can be concluded several things including: The factors of organizational culture and organizational climate have a real influence simultaneously (together) on employee job satisfaction of Tandes Subdistrict, Surabaya City (Y), The factors of organizational culture and organizational climate have a real influence partially (individually) on employee job satisfaction of Tandes Subdistrict, Surabaya City (Y), Among the factors of organizational culture and organizational climate, it turns out that organizational climate has a dominant influence on employee job satisfaction of Tandes Subdistrict, Surabaya City (Y), with a partial influence of 63.8%. Constructive input suggestions, which we can contribute to the progress of the agency, namely in accordance with the wishes of the central government, in this case the President of the Republic of Indonesia, so that the government provides convenience in community services and investors, so that Indonesia's economic growth accelerates amid the onslaught of the pandemic and the war crisis in Europe, it is necessary to strive for increasingly high-quality and high-performance community services.
The effect of service, quality of goods and prices on customer satisfaction at Ayu Store Ayu Parlinda Lestari; Basar Maringan Hutauruk
Junal Ilmu Manajemen Vol 6 No 3 (2023): July: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v6i3.295

Abstract

This study aims to determine the partial and simultaneous effect of service, quality of goods and prices on consumer satisfaction at Ayu store. The research method in this study uses a quantitative approach in which this study describes the relationship of influencing and being influenced by the variables to be studied which can be interpreted as a research method based on the philosophy of positivism. The population in this study are Ayu store consumers. The sample in this study were 100 respondents. The sampling method in this study used a simple random sampling method. Simple random sampling technique is a technique of taking samples from members of the population which is done randomly without regard to the strata in the population. Based on the results of the study, service has a positive and significant effect on consumer satisfaction at Ayu store, quality of goods has a positive and significant effect on customer satisfaction at Ayu store, price has a positive and significant effect on customer satisfaction at Ayu store and simultaneously service, quality of goods and price have an effect and significant to consumer satisfaction Ayu store.
The influence of perceived ease, trust and promotion on decisions use of OVO Apps Linda Veny Viliana; Basar Maringan Hutauruk
Junal Ilmu Manajemen Vol 6 No 3 (2023): July: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v6i3.296

Abstract

This study aims to determine the effect of perceived convenience, trust, promotion on the decision to use the OVO application. The sample in the study was 100 people with a population of Pelita Bangsa University students who made transactions using the OVO application. Data collection techniques include observation, distribution of questionnaires and literature study. The type of research used is quantitative. The analytical method used is validity test, reliability test, classical assumption test, multiple linear analysis and hypothesis testing. The results of the study stated that the perceived ease of use partially had a negative and insignificant influence on the decision to use because the calculated t value was smaller than t table and the sig value was greater than 0.05. Partial trust also has a negative and insignificant effect on the decision to use because the calculated t value is smaller than t table and the sig value is greater than 0.05. Meanwhile, promotion has a positive and significant influence on the decision to use, which means that the better the promotion, the decision to use OVO also increases. Simultaneously the perception of ease, trust and promotion influence the decision to use.
The influence of brand image, location and price on purchasing decisions of Dunkin' Donuts products Ryu Antony Yakin; Basar Maringan Hutauruk
Junal Ilmu Manajemen Vol 6 No 3 (2023): July: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v6i3.297

Abstract

Intense competition in the food industry certainly affects the level of consumer purchasing decisions. Decisions for consumers about a product or service go through a series of processes and methods from brand information, opinions on how other brands are able to meet consumer needs and until they can determine the chosen brand. Companies must also be able to determine a strategic location that is easy for consumers to reach, which is close to the city center or activity center and determine reasonable prices in order to attract consumers to buy products. This study aims to determine the effect of brand image, location and price on purchasing decisions of Dunkin' Donuts partially and simultaneously. This study uses a quantitative approach. Data collection used questionnaire data and literature study with a population of Pelita Bangsa University students who had bought Dunkin' Donuts. Sampling used a non-probability sampling method with a purposive sampling technique with a total sample of 100 respondents, namely Pelita Bangsa University students who had bought Dunkin' Donuts. This study uses SPSS software. Data analysis was carried out by conducting validity test, reliability test, classic assumption test, multiple linear analysis and hypothesis testing. The results of the study state that brand image has no effect on purchasing decisions. Location has a positive and significant effect on purchasing decisions. Price has no effect on purchasing decisions. And brand image, location and price simultaneously influence purchasing decisions.
Organizational commitment to mediate workload and compensation on work productivity at Madina Bukittinggi Hospital Ramadhi Ramadhi; Kiki Sarianti; Yolanda Desti
Junal Ilmu Manajemen Vol 6 No 3 (2023): July: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v6i3.298

Abstract

Observations by researchers in the field found that there were employee complaints regarding the workload and compensation carried out at Madina Bukittinggi Hospital and a lack of organizational commitment, causing a decrease in employee work productivity at Madina Bukittinggi Hospital, so it is necessary to conduct research on the effect of workload and compensation on work productivity through employee commitment as a mediating variable. This study consists of three independent variables, namely workload and compensation and one variable of work productivity and job satisfaction as an intervening variable. The analytical method used is path analysis. The method of data collection in this study was to use a questionnaire filled out by respondents, namely employees of the Madina Bukittinggi Hospital. The results obtained based on the Partial Test (t test) obtained: there is a significant effect of workload on organizational commitment, there is a significant effect of compensation on organizational commitment, there is a significant effect of workload on work productivity, there is a significant effect compensation on work productivity, there is a significant effect of organizational commitment on work productivity, organizational commitment cannot mediate the effect of workload on work productivity, organizational commitment cannot mediate the effect of compensation on work productivity.
The impact of product quality on consumer satisfaction at PT. Siantar Top, Tbk Medan Fitria Sahira; Desy Irana Dewi Lubis
Junal Ilmu Manajemen Vol 6 No 4 (2023): October: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v6i4.299

Abstract

This research to look at the effect of product quality on customer satisfaction. the sample in this study amounted to 50 consumers of PT Siantar Top, Tbk Medan who were taken by random sampling technique. The analysis method uses descriptive quantitative with data testing using simple linear regression analysis. hypothesis testing uses validity and reliability, coefficient of determination and partial test. the test tool used SPSS version 22. the results of this study indicate that there is an effect of product quality on customer satisfaction with a partial test value of 11.542. good product quality will bring satisfaction to consumers.

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