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INDONESIA
Jurnal Ilmiah Manajemen dan Bisnis
Published by Universitas Pendidikan Nasional
ISSN : 25281208     EISSN : 25282077     DOI : -
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Jurnal ini diterbitkan dengan maksud utama mendiseminasi artikel ilmiah baik berupa hasil penelitian maupun telaah literatur (setara dengan hasil penelitian) dibidang manajemen, bisnis, pemasaran dan ilmu ekonomi. Jurnal Ilmiah Manajemen dan Bisnis menerima artikel (yang tidak dipublikasikan dalam jurnal lain) dengan ruang lingkup: Manajemen Sumber Daya Manusia, Manajemen Pemasaran, Manajemen Keuangan, Manajemen Bisnis dan Kewirausahaan, Manajemen Operasi, Manajemen Strategi, dan Manajemen Pariwisata.
Arjuna Subject : -
Articles 311 Documents
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Examining E-Loyalty as A Marketing Strategy (Case Study of BPD Bali Mobile) Pidada, Ida Ayu Iswari; Suta, I Gede Putu Arya
Jurnal Ilmiah Manajemen & Bisnis Vol 8 No 1 (2023)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/jimb.v8i1.4445

Abstract

The utilization of mobile banking applications today greatly facilitates daily transactions to support human behaviour. This study aims to determine partially and simultaneously the effect of e-service quality, e-satisfaction, and e-trust on e-loyalty from the use of Bank BPD Bali's Mobile Banking. Bank BPD Bali is a financial management company managed by a Regional Owned Enterprise. The sample in this research is 100 people who are customers and users of Bank BPD Bali Mobile Banking. The data analysis technique used is validity test, reliability test, classic assumption test, multiple linear regression analysis, coefficient of determination test, F test and t test. From the research results obtained, it can be concluded that there is a very significant influence of each variable, such as the variable e-service quality has a significant positive effect on e-loyalty, e-satisfaction has a significant positive effect on e-loyalty, e-trust has a significant positive effect on e-loyalty and e-service quality, e-satisfaction and e-trust have a significant effect on e-loyalty. The magnitude of the influence of the independent variable on e-loyalty is 58.3. The advice that researchers can give is that Bank BPD Bali is expected to regularly update and innovate on BPD Mobile so that later it can provide the best service. It is better for Bank BPD Bali to add to the existing features in BPD Mobile, reduce useless features, and create a security system that can ensure the safety of customer data and money.
Competency-Based Human Resource Management: Application for SMES Yudi Prastiwi, Ni Luh Putu Eka; Widnyani, Ni Made; Adnyani, Luh Ari
Jurnal Ilmiah Manajemen & Bisnis Vol 8 No 1 (2023)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/jimb.v8i1.4337

Abstract

Competency-Based Human Resource Managementincludes Skill, Knowledge and Personal Quality which are closely related to SMES Performance.. This study has the objective of knowing the effect of personal quality on SMES performance moderated by skill and knowledge. The number of workers in the SMES is 50 people who are the respondents who are used as samples in the study. The research design was carried out using an associative quantitative approach with the method of collecting questionnaires and the data analysis technique used was the SmartPLS application. This study states that the parameter coefficient value of the relationship between Personal Quality on SMES Performance is 0.000 and the t-statistic value is 4.567, Personal Quality on SMES Performance which is moderated by skill and knowledge is 0.013 and the t-statistic value is 2.587. It can be stated that all constructs have a positive and significant effect.
Job Characteristics, Work-Family Conflict, and Psychological Well-being in Construction Industry Employees Nugroho, Agung Budiawan
Jurnal Ilmiah Manajemen & Bisnis Vol 8 No 1 (2023)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/jimb.v8i1.4350

Abstract

Indonesia's construction industry has experienced remarkable growth over the past decade, as evidenced by statistical data from 2010 to 2019. The number of companies focused on construction has surged in tandem with Indonesia's economic growth. However, this rapid growth has led to a significant discrepancy between the increasing number of staff and available companies. Such an imbalance places immense pressure on construction staff, straining their workloads and overall job satisfaction. To address this issue, a comprehensive research study was conducted employing a combination of field research and literature reviews. The research involved direct visits to the study site to gather primary data from respondents. Primary data collection methods included observations and the use of questionnaires, which probed various variables relevant to the study. Furthermore, extensive literature reviews were conducted, drawing insights from journals, articles, textbooks, and relevant government regulations. The primary objective of this research was to investigate the relationship between workload, work distress, sleep problems, and job satisfaction among employees within the construction industry. The study aimed to identify potential avenues for enhancing employee job performance by mitigating familial and sleep-related challenges. The research focused on employees working within multinational and international contractor branches, as the exact population figures were unavailable, necessitating a nonprobability sampling approach. The research employed quantitative analysis, specifically structural equation modeling (SEM), to examine the intricate connections between work-related factors and their impact on employees' well-being and job satisfaction. The findings of the study revealed both direct and indirect influences of work and family dynamics on job-related issues within the private sector. Notably, companies in the construction industry experienced heightened work pressure, attributed to their higher workload, yet also exhibited greater support from regulatory and business sectors. This research underscores the significance of distinguishing between different sectors when exploring the interplay between work and family dynamics. By shedding light on the unique challenges faced by the construction industry, this study contributes to the existing body of work-family literature, emphasizing the need for tailored approaches when analyzing work-family relationships in distinct sectors.
Peran Efikasi Diri Dalam Menumbuhkan Intensi Berwirausaha di Kalangan Mahasiswa Ilhami, Susanti Dwi; Tahwin, Muhammad
Jurnal Ilmiah Manajemen & Bisnis Vol 8 No 1 (2023)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/jimb.v8i1.4418

Abstract

Visi dari Universitas YPPI Rembang untuk menjadi kampus yang mampu mencetak wirausahan-wirausahawan muda mendorong munculnya kebijakan terkait Pendidikan kewirausahaan bagi mahasiswa. Melalui kegiatan Pendidikan kewirausahaan mahasiswa memperoleh bekal untuk menjadi wirausahawan. Tujuan penelitian ini untuk mengetahui pengaruh Pendidikan kewirausahaan terhadap intensi berwirausaha dengan efikasi diri sebagai variabel mediasi pada mahasiswa Universitas YPPI Rembang. Sampling jenuh menjadi teknik sampling yang dipilih pada penelitian ini. Jumlah responden dalam penelitian ini sebanyak 83 mahasiswa Universitas YPPI Rembang yang telah mengambil mata kuliah Entrepreneurial Skill. Structural Equation Model dengan menerapkan pendekatan variance based sem menjadi metode analisis data yang digunakan. Temuan penelitian menunjukkan bahwa efikasi diri berperan sebagai variabel mediasi sempurna pada pengaruh antara pendidikan kewirausahaan terhadap intensi berwirausaha mahasiswa. Pendidikan kewirausahaan yang diterima oleh mahasiswa tidak berpengaruh secara nyata terhadap intensi berwirausaha yang ada di kalangan mahasiswa. Efikasi diri berpengaruh signifikan terhadap intensi berwirausaha Universitas YPPI Rembang hendaknya semakin meningkatkan pengembangan pendidikan kewirausahaan guna mendorong munculnya intensi berwirausaha pada kalangan mahasiswa. Pengembangan ini dapat dilakukan dengan menambah desain dan metode Pendidikan kewirausahaan yang diterima oleh para mahasiswa Universitas YPPI Rembang melalui pengembangan kurikulum pembelajaran mata kuliah kewirausahaan dan penyelenggaraan kuliah tamu yang menarik dirancang oleh kampus guna meningkatkan intensi wirausaha yang ada pada mahasiswa.
Membangun Identitas Desa Wisata Melalui Content Marketing: Strategi untuk Meningkatkan Kunjungan Wisatawan Fahimah, Mar'atul; Fitri Yuliani, Sita
Jurnal Ilmiah Manajemen & Bisnis Vol 8 No 1 (2023)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/jimb.v8i1.4429

Abstract

Di era digital mengandalkan internet dan teknologi untuk mendapatkan informasi dan membuat keputusan pemilihan destinasi wisata. Konten visual yang menarik dari  foto, video, dan lainnya dapat memberikan pengalaman nyata kepada calon wisatawan. Konten dapat membantu menarik minat dan membantu wisatawan membayangkan pengalaman di destinasi desa wisata. Dengan strategi yang tepat, content marketing dapat membantu desa wisata mendapatkan dampak positif dalam jumlah kunjungan wisatawan, pendapatan, dan pertumbuhan ekonomi. Penelitian ini dilakukan untuk menunjukkan ada atau tidaknya pengaruh content marketing terhadap keputusan berkunjung melalui minat berkunjung pada desa wisata Sumber Gempong. Penelitian ini mampu memberikan andil dan wawasan baru pada penelitian selanjutnya dalam bidang digital marketing objek wisata melalui instagram dan dapat menjadi acuan agar lebih meningkatkan kualitas dari content marketing guna mendorong minat berkunjung yang berdampak pada keputusan berkunjung. Populasi dalam penelitian ini yaitu followers yang sudah melihat content marketing di akun instagram @sumbergempong.id dan memutuskan untuk berkunjung. Sampel yang digunakan sebanyak 100 responden. Analisis data yang digunakan adalah PLS-SEM. Hasil penelitian menunjukkan bahwa content marketing secara signifikan tidak mempengaruhi keputusan berkunjung karena hanya menyumbang sebesar 17,8%, namun content marketing memiliki pengaruh secara signifikan terhadap minat berkunjung dengan menyumbang sebesar 71,6% dan sisanya dipengaruhi oleh faktor selain content marketing, minat berkunjung berpengaruh secara signifikan terhadap keputusan berkunjung, dan content marketing berpengaruh secara signifikan terhadap keputusan berkunjung melalui minat berkunjung.
The Effect of Fuel Price Fluctuations, Exchange Rates, and Profitability on Stock Returns and Inflation as Intervening Variables Satoto, Eko Budi
Jurnal Ilmiah Manajemen & Bisnis Vol 8 No 1 (2023)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/jimb.v8i1.4460

Abstract

This study aims to analyze the impact of fuel price fluctuations, exchange rates, and profitability on inflation and stock returns. The study employs statistical analysis utilizing SEM techniques and is tested using Smart PLS version 3.0. The study reveals that Fuel price fluctuations have no effect on Inflation. The direction of the relationship between Exchange Rate and Inflation is negative. Profitability has no effect on Inflation. Fuel price fluctuations have no effect on stock returns. Exchange rate has a significant effect with a positive direction on stock returns.  Profitability has no direct effect on stock returns. Inflation has a significant effect directly with a negative direction on Stock Returns.  Exchange rate has no effect on stock returns through inflation as an intervening variable. Profitability has a significant effect with a positive direction on stock returns through inflation as an intervening variable. The novelty in research is inflation as an intervening variable. Investors are advised that fluctuations in fuel prices and inflation rates need not be a primary concern in their investment decisions. Instead, the focus should be on assessing the potential impact of these factors on company profits. Consequently, investors should emphasize monitoring stock returns periodically while also taking into account variables that could influence a company's stock returns. The study is limited in its scope by examining only three independent variables—Fuel Price Fluctuations, Exchange Rates, and Profitability. Additionally, the research is confined to the period from 2013 to 2017.
Optimizing Data Collection Strategies for Effective Poverty Alleviation: Insights from the Social Welfare System - Next Generation (SIKS-NG) Chamidah, Nur; Muchsin, Slamet; Sunariyanto, Sunariyanto
Jurnal Ilmiah Manajemen & Bisnis Vol 8 No 2 (2023)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/jimb.v8i2.4535

Abstract

Malang Regency is the second-largest region in East Java with a diversity of geographical, social, and economic conditions. Data from the Malang Regency Social Service in 2018 shows that the number of impoverished families in Malang Regency reached 230,081 families. The highest number of impoverished families is found in the Dampit District, totaling 12,053 families, while the lowest is in the Kromengan District with 3,061 families. This indicates that the Dampit District has a significant number of impoverished families, surpassing other districts in Malang Regency. This makes the Dampit District a relevant location for research on poverty and its impacts. This research has dual objectives: first, to provide reliable, accurate, and valid information on existing poverty indicators, which will serve as a strong foundation for supporting poverty alleviation programs in Malang Regency. Second, this research aims to formulate strategies in the form of activity guidelines that will enhance the competence of employees in conducting poverty data collection, ultimately supporting poverty alleviation efforts. Data collection methods include interviews, documentation, observation, and Focus Group Discussions to obtain more in-depth information. In-depth interviews were conducted using purposive sampling techniques involving stakeholders related to poverty alleviation in the Dampit District Office, Malang Regency. The analysis results indicate that the government of the Dampit District and the villages in the area have not fully succeeded in implementing the Next Generation Social Welfare System (SIKS-NG) optimally. The poverty data collection has predominantly focused on collecting data on the poor only. Therefore, improvements in the approach and implementation of SIKS-NG are needed to enhance the effectiveness of poverty alleviation programs. The findings of this research highlight the importance of a participatory approach in collecting poverty data, involving village governments, utilizing information infrastructure like BDT, and the data consolidation process to ensure the effectiveness of poverty alleviation programs. Additionally, appropriate training for data collection teams is crucial in improving the accuracy of poverty data.
Enhancing Customer Loyalty in the Cosmetic Industry: The Role of Store Location and Service Quality Nisa, Aviyatun; Indiani, Ni Luh Putu
Jurnal Ilmiah Manajemen & Bisnis Vol 8 No 2 (2023)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/jimb.v8i2.4544

Abstract

In the midst of intense competition in the cosmetics industry, customer loyalty is an important key in maintaining the sustainability and existence of a company. This study aims to analyze the influence of store location and service quality on customer loyalty with customer satisfaction as a mediation variable. The investigation aims to understand the relationship between variables, the nature of mediation, and become a cornerstone in formulating practical implications for the cosmetic retail industry. The population in this study is all customers of the cosmetic industry in Badung Regency. The study obtained 150 valid samples. The data collection method is a survey method using questionnaires which was carried out offline and online through a link. The analysis technique used is an inferential analysis technique with Partial Least Square (PLS) to analyze relationships among latent constructs by modeling both the measurement and structural components of a theoretical model. The results showed that there is a significant relationship between store location and service quality to customer loyalty both directly and indirectly through customer satisfaction and this is a partial mediation, suggesting that there are other factors not included in the research model that could explain the relationship between store location and loyalty, as well as service quality and loyalty. The suggestion proposed to increase customer loyalty in cosmetic retail is to pay attention to the availability of parking lots, location convenience, and ease of accessing store locations. In addition, the quality of service can be improved through supporting facilities and infrastructure, the ability of marketers to welcome customers and provide a good value and experience to customers that can be done through trained employees.
The Impact of Creative Digital Marketing on the Sustainability of MSME Businesses: A Mediating Role of Marketing Performance Vania, Amelindha; Fikriah, Nur Laili
Jurnal Ilmiah Manajemen & Bisnis Vol 8 No 2 (2023)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/jimb.v8i2.4546

Abstract

Creativity in digital marketing is essential in today's digital economy, where businesses need to adapt to the rapid changes brought by digital innovation. The declining trend in the contribution of MSMEs is worrying for the economy and the business world. MSMEs need to maximize digital marketing creativity for business continuity through the role of marketing performance. The aim of this research is to look at the role of creative digital marketing in improving the marketing performance and sustainability of MSMEs. This research uses explanatory quantitative methods with data analysis techniques, namely the SmartPLS 3.0 application. The object of this research is members of MSMEs assisted by Baznas Microfinance Malang with a sample of 170 MSMEs. The results of this research explain that creative digital marketing is able to improve marketing performance and business sustainability and the role of marketing performance is able to mediate between creative digital marketing and business sustainability. The contribution of this research to science is to determine the role of creativity in digital marketing management to improve marketing performance and business sustainability. It is very important to study each dimension of creative digital marketing so that it can be applied to all MSMEs, especially Baznaz-assisted MSMEs in Malang City.
The Secret to Success in Agriculture E-Commerce: E-Service Quality of Panenpa Basmantra, Ida Nyoman; Supartha, Anak Agung Ayu Rika Putri; Emmerson, Melissa Fong; Candra, Sevenpri
Jurnal Ilmiah Manajemen & Bisnis Vol 8 No 2 (2023)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/jimb.v8i2.4562

Abstract

The development of digital technology is an innovation that able to increase the country's economic growth. This development is considered as the key solutions to any problems in Indonesia. Sectors that have high potential is the agricultural sector. Agricultural e-commerce system is one the instance form of implementing digital technology in the agricultural sector. It plays a pivotal role in helping farmers to market their agricultural products and on the other hand, it provides benefits for fresh products consumers. The aim of this research is to synthesize the existing literature on the e-service systems in the agricultural fields by exploring the readiness of the e-commerce, tailored to working women/working housewives in Bali. This research used a qualitative method, and the data was collected using purposive sampling technique through the interview method. For the results, researcher founded knowledge gaps and beliefs in the domains of delivery service, product quality and payments fulfilment. To bridge identified gaps, researcher strongly suggest renewal and improvement on the lacking to meet customers satisfaction and escalate repurchase intention. For practitioners, this study is meaningful in the study of electronic service quality of agricultural e-commerce to understand customer’s motivation and expectations towards the use of e-service.

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