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Jurnal Ilmiah Manajemen Kesatuan
Published by Institut Bisnis dan Informatika Kesatuan
ISSN : 23377860     EISSN : 2721169X     DOI : https://doi.org/10.37641/
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Jurnal Ilmiah Manajemen Kesatuan (JIMKES) dikelola dan diterbitkan oleh Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) Institut Bisnis dan Informatika Kesatuan bekerjasama dengan Fakultas Bisnis dan Fakultas Vokasional IBI Kesatuan.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Pemasaran
Articles 1,628 Documents
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Analysis of Service Quality and Price Aspects on Patient Satisfaction at Gorontalo Regional Hospital Dama, Desi Putri; Darman, Darman; Rachman, Azis; Patuti, Zeinia
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 5 (2024): JIMKES Edisi September 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

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Abstract

This study aims to examine the factors influencing patient satisfaction at Gorontalo Hospital, focusing on the impact of service quality and price. Using primary data from 108 respondents gathered via Google Form through purposive sampling, the analysis employs Partial Least Square - Structural Equation Modeling (PLS-SEM) with SmartPLS 4 software. The research model is developed using the Confirmatory Composite Analysis approach, with indicators based on established theories. The outer model evaluates instrument validity and reliability, using Average Variance Extracted (AVE) for convergent validity and Composite Reliability (CR) and Cronbach’s Alpha for reliability. Both research hypotheses were supported, with Service Quality showing a significant positive effect on Patient Satisfaction, and Price also having a significant positive effect on Patient Satisfaction. These findings align with previous studies, emphasizing the importance of service quality and price in enhancing patient satisfaction. The study contributes to the formulation of more effective strategies to improve healthcare services and pricing transparency, ultimately aiming to enhance patient experiences and satisfaction at Gorontalo Hospital.
Implementation of the Value for Money Concept in Measuring Financial Performance at the Library and Archives Service of West Kalimantan Province Lestari, Dewi Ayu; Aswat, Ibnu; Yantiana, Nella
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 5 (2024): JIMKES Edisi September 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

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Abstract

This study aims to analyze the financial performance of the Library and Archives Office of West Kalimantan Province using the concept of Value for Money (VFM). The VFM concept is important in public financial management because it emphasizes three main aspects: economy, efficiency, and effectiveness. This research uses a qualitative approach and quantitative descriptive data analysis, with primary data obtained through interviews and observations, as well as secondary data in the form of Budget Realization Reports (LRA). The results of the analysis show that in terms of economic ratios, the Department has made expenditures quite economically. In terms of efficiency ratios, the Service is very efficient in the use of resources. However, in terms of effectiveness ratio, the Department has not been fully effective in achieving the expected goals. Although budget management is done well in terms of economy and efficiency, there is still room for improvement in terms of effectiveness.
The Effect of ISAK 35 implementation, Organizational Culture and Gender on the Quality of Financial Reports Octaviani, Clara; Fahmi, Muhammad; Azmi, Ika Nur
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 5 (2024): JIMKES Edisi September 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

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Abstract

Accounting is a system used in the process of recording and reporting the financial statements of an entity, both profit-oriented entities and non-profit entities. Basically, non-profit entities are different from business entities. Because student organizations are non-profit entities, in which the Financial Accounting Standards Statement (PSAK) 45.2019 which was later replaced by the Interpretation of Financial Accounting Standards (ISAK) 35 regulates the presentation and financial reporting of non-profit entities, non-profit organizations prepare their financial statements in accordance with applicable standards. The purpose of making financial statements in accordance with ISAK 35 is to provide information on the financial position, financial performance and cash flow of the entity that is useful for most users of financial statements in making economic decisions. By conducting this study, we want to show how much influence the implementation of ISAK 35, organizational culture and gender have on the quality of financial statements of student organizations at Universitas Tanjungpura.
The Impact of Tourist Destination Image and Satisfaction on Tourist Loyalty Bursan, Rinaldi
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 5 (2024): JIMKES Edisi September 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

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Abstract

This study examines the impact of tourist destination image and satisfaction on tourist loyalty on Pahawang Island, located in Pesawaran Regency, Lampung. With regional autonomy emphasizing the importance of tourism for economic development, this research explores how these factors influence loyalty among tourists. Utilizing a non-probability sampling method with a judgment sampling technique, data were collected from 100 respondents and analyzed using multiple linear regression.The findings reveal that tourist satisfaction is the dominant factor in shaping loyalty, significantly more influential than the image of the tourist destination. Specifically, satisfaction accounted for the largest variance in loyalty among tourists visiting Pahawang Island. The study underscores the need for the local government to focus on preserving the natural environment and marine ecosystem of the island to ensure sustained tourist satisfaction and loyalty. This includes maintaining fish populations crucial for fishing activities, enhancing beach security, and providing adequate safety facilities and infrastructure such as boat rentals and fishing equipment. The research highlights the critical role of satisfaction in tourist loyalty and suggests that strategic efforts to enhance visitor experiences can lead to increased repeat visits and sustained economic benefits for the region.
The Influence Of Media And Group Influence On Generation Y Attitudes In The Use Of Beauty Products Mediated By Subjective Norms Purnama, Jesicha Aulya; Arief, Muhammad; Diatmika, Anak Agung Ketut; Edastama, Primasatria
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 6 (2024): JIMKES Edisi November 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v12i6.1701

Abstract

Media influence important For spread information about product beauty , while group influence influence consumer in follow standard group before buying . Subjective norms mediate influence second variable the to behavior consumers , depending on the reaction friends , family and loved ones to trends from media and group influence . The goal from study This is For analyze connection media influence , group influence , and subjective norms to attitudes Generation Y female consumers in use skincare product , in Bekasi City area. Research This done with descriptive quality with method quantitative . Data in study This done from 168 respondents user Scintifi . Conceptual model study analyzed use Structural Equation Model Partial Least Square (SEM-PLS). Research result show that media influence and group influence influential positive to subjective norms consumer woman generation Y on beauty products . Suggestions for study next in the future come can covers consideration various product skin care others . Besides that , researchers can also use or add other relevant variables . Then , future research​ should do research on different regional scopes . Keywords :​ Media Influence, Group Influence, Subjective Norms, Attitudes
The Effect of Social Media Marketing and E-WOM on Purchase Intention of TikTok Users Saputra, Riski Riadi; Darpito, Surpiko Hapsoro; Oetomo, Hadi; Sutanto, Hery
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 5 (2024): JIMKES Edisi September 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v12i5.1840

Abstract

This study aims to analyze the role of E-trust as a mediating variable on the influence of social media marketing and e-WOM on purchase intention of TikTok users in Sleman Regency. The sampling technique uses a non-probability sampling technique with purposive sampling. Data obtained using a questionnaire technique in the form of a Google form, distributed online to 100 respondents. The data analysis method in this study used the Structural Equation Modeling-Partial Least Square (SEM-PLS) method with the SmartPLS 4.0 data processing program. The results of this study indicate that social media marketing has a positive and significant influence on purchase intention, e-WOM has a positive and significant influence on purchase intention, social media marketing has a positive and significant influence on E-trust, e-WOM has a positive and significant influence on E-trust, E-trust has a positive and significant effect on purchase intention, social media marketing has a positive and significant effect on purchase intention through E-trust as a mediating variable, e-WOM has a positive and significant influence on purchase intention through E-trust as mediating variable.
The Effect Of Online Retailers And Perceived Risk On Repurchase Intention Mediated By Trust Rasum, Alya Presilia; Abadi, Ferryal
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 5 (2024): JIMKES Edisi September 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v12i5.2476

Abstract

This study focuses on online retail consumers who actively make purchases through the leading e-commerce platform, namely Shopee. This study emphasizes more on consumer experience and psychological factors that influence their purchasing decisions. The purpose of this study is to investigate online retailers, perceived risk, and trust on online retail consumers' repurchase intention, by mediating the role of trust. This study aims to provide a better understanding of the factors that influence consumer repurchase intention in the context of e-commerce, so that it can provide valuable input for business practices in improving their marketing strategies and brand management. The sampling technique used is non-probability sampling that has and uses the online retail shopee. In this study, data was collected from 125 respondents who met the criteria. The results of the analysis show that online retailers on trust and trust on repurchase intention have a significant influence. The implications of this finding are that increasing repurchase intention through planned and consistent branding efforts can be the key to increasing consumer trust and preference.
Innovative Strategies of Change Management in the Indonesian Banking Industry in an Election Year Ridhovan, Andreanov Ridhovan; Anggarani, Ari
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 5 (2024): JIMKES Edisi September 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v12i5.2487

Abstract

This research aims to analyze innovative change management strategies applied by the Indonesian banking industry in facing the challenges arising during election years. Through a qualitative approach and data collection from various primary and secondary sources, including interviews with bank representatives and analysis of public documents, this study explores the specific steps taken by Indonesian banks to adapt to the political and economic dynamics associated with elections. The findings indicate that Indonesian banks adopt diverse innovative strategies, including an increased focus on digital banking business, strengthening collaboration among banks, and accelerating digital transformation. Additionally, banks enhance risk management capacities, engage in economic and social development initiatives, and focus on sustainability and good corporate governance as part of their responses to the challenges encountered during election years. The implications of these findings are that Indonesian banks play a significant role in supporting national economic and financial stability as well as sustainable economic growth.
Analysis of Factors Influencing Gen Z's Interest in Using Digital Financial Applications Nur Afifah Damayanti; Isbandriyati Mutmainah; Dewi Fitriyanti
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 1 (2025): JIMKES Edisi Januari 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i1.2640

Abstract

This study aims to examine the influence of digital financial literacy, perceived benefits, ease of switching, and perceived risk capability in moderating these variables on Gen Z's interest in using e-wallets. This is a quantitative study. The population in this study is Gen Z in the Greater Jakarta area (Jabodetabek) who use e-wallets. The sampling technique used in this research is convenience sampling. The sample size used in this study is 235 respondents. The data analysis employed is multiple linear regression analysis using SPSS 25 software. The results of this study indicate that digital financial literacy, perceived benefits, and ease of switching have a significant partial effect on Gen Z's interest in using e-wallets, and perceived risk is capable of moderating the influence of digital financial literacy on Gen Z's interest in using e-wallets. Keywords: digital financial literacy, perceived benefits, ease of switching, perceived risk, interest in using
The Effect of Social Commerce Construct On Buying Intentions via Consumers Trust in Sellers Mahyuzar, Heri; Wardoyo, Eko
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 5 (2024): JIMKES Edisi September 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

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Abstract

Social commerce is the latest development in electronic commerce resulting from the use of social media to interact with fellow users via the internet. The development of these social platforms cannot be separated from the latest advances in ICT and the emergence of web 2.0 technology along with the popularity of social media and social networking sites. Social interactions through social commerce platforms have encouraged consumers to share their personal experiences with others. Many studies have studied e-commerce extensively. However, there is still little research that can identify the characteristics of social commerce that can attract consumer attention. This research aims to examine the influence of the social commerce construct on purchase intentions through consumer trust in sellers. Quantitative data was collected from respondents who live in Kebumen district. Data collection used purposive sampling technique with a research sample of 125 respondents. Data analysis using SEM-PLS. The research results show that the social commerce construct influences purchase intentions, the social commerce construct influences consumer trust in sellers and consumer trust in sellers influences purchase intentions.

Page 83 of 163 | Total Record : 1628

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