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Jurnal Ilmiah Manajemen Kesatuan
Published by Institut Bisnis dan Informatika Kesatuan
ISSN : 23377860     EISSN : 2721169X     DOI : https://doi.org/10.37641/
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Jurnal Ilmiah Manajemen Kesatuan (JIMKES) dikelola dan diterbitkan oleh Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) Institut Bisnis dan Informatika Kesatuan bekerjasama dengan Fakultas Bisnis dan Fakultas Vokasional IBI Kesatuan.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Pemasaran
Articles 1,619 Documents
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Analysing the Effect of Social and Technological Causes on Bank 4.0 Adoption in Indonesia Riandi, Muhammad Hafiz; Hapsari, Raditha; Hussein, Ananda Sabil; Parwati, Kardina Yudha; Alam, Muhammad Dimar
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 5 (2024): JIMKES Edisi September 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

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Abstract

This study investigates various determinants affecting the Behavioural Intention (BI) of individuals to embrace Bank 4.0 in the age of digitalization. These determinants encompass both technological aspects, specifically Technology Anxiety (TA) and Technology Trust (TT), as well as a social factor known as Social Influence (SI). This scholarly investigation focuses on a comprehensive analysis of how Technology Anxiety, Technology Trust, and Social Influence collectively influence individuals' willingness to embrace Bank 4.0. Moreover, this research delves into the nuanced role of Social Influence in shaping both Technology Anxiety and Technology Trust. To gather empirical data, this scholarly work employs structured questionnaires. Subsequently, the collected data undergoes rigorous analysis using the Partial Least Square Method implemented through SmartPLS 3.2. The study's outcomes unveil crucial insights. Firstly, a significant and positive association is evident between Social Influence (SI) and Behavioural Intention (BI). Conversely, Technology Anxiety (TA) exhibits a noteworthy inverse relationship with BI. Intriguingly, Technology Trust (TT) does not demonstrate a statistically significant impact on BI. Additionally, it is worth noting that SI does not significantly influence either TA or TT. These findings underscore the importance for practitioners in the realm of Bank 4.0 to holistically consider both social and technological factors.
Enhancing Service Quality Through Innovation: A Study of Sucofindo Indonesia's Strategies in Global Competition Sugiantari, I Gusti Ayu Dwi Ardiani; Merta, I Ketut; Widiantara, I Kadek
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 5 (2024): JIMKES Edisi September 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

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Abstract

This study aims to test the service innovation of Sucofindo Indonesia in improving service quality as an effort to maintain firm sustainability in the era of globalization, using the grand theory of Human resource management and supporting marketing management theory applied theory of service innovation, service quality and firm sustainability. This research method uses an associative quantitative method, and a questionnaire with a population of 102 and a sampling sample of 46 using the slovin formula with four hypotheses and data processing using SPSS Version 24. The results of the study found 1. Service Quality has a positive and significant effect on Firm sustainability, 2. Service Quality has a positive and significant effect on service innovation 3. Firm sustainability has a positive and significant effect on service innovation . 4. Firm sustainability, is able to mediate service quality, against service innovation. The implications of this study produce service quality, service innovation, and firm sustainability of Sucofindo Indonesia are quite moderate and indicate that firm sustainability can mediate service quality in service innovation.
The Effect of Weather, Price, Product Quality on Purchasing Decisions of Semarang Residents Alfredo, Figo De; martawijaya, Elang ilik
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 5 (2024): JIMKES Edisi September 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

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Abstract

Repurchase intention is the most important target in marketing, especially for Semarang residents who have weather that tends to be hotter during the day. The habit of consuming cold drinks due to needs and weather effects also affects shopping behavior for Semarang residents. Iced tea itself is not foreign to Indonesian people. The purpose of this study is to determine the role of weather moderation in the influence of brand image, product quality and price on consumer attitudes and their impact on repurchase intention. This type of research is correlational with a quantitative approach. The sample used was 200. The data collected was processed using (PLS-SEM). Brand Image, Product Quality, Price affect Consumer Attitudes and Consumer Attitudes affect Repurchase Intentions. Weather has a moderating effect on the influence of Brand Image and Price on Consumer Attitudes. The need to improve brand image through providing customer ideas, creating digital marketing that is considered effective and conducive, with good quality marketing packaging in order to produce a better perception for the product and further researchers should expand the scope of research variables.
The Effect of Extrinsic Motivation in Improving Employee Performance Kadek, Yulia Saraswati Ni; Made, Yusmini Ni; Ida, Yuliantari Pande Putu
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 5 (2024): JIMKES Edisi September 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

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Abstract

This study aims to analyze the influence of salary and work environment in improving employee performance at PT. Pos Indonesia Gianyar Branch, using Herzberg's Grand Theory of Two Factors and Supporting Theory of Human Resource Management. Applied theory of salary, work environment, and employee performance. The method in this study uses quantitative methods and questionnaires with a population and sample of 65 respondents using saturated sampling techniques with three hypotheses. The data analysis method in this study uses multiple linear regression analysis, determination coefficient analysis, t-test (partial) and f-test (simultaneous) using the IBM SPSS version 29 program. The results of the study found, salary variables have a positive and significant effect partially on employee performance. Work environment has a positive and significant effect partially on employee performance. Salary and Work environment have a positive and significant effect simultaneously on employee performance. The implications of this study produce salary, work environment and employee performance at PT Pos Indonesia are quite moderate.
Internal Control Analysis of Asset Management System at Hospital of Tanjungpura University Nor, Sahar Rutin; Indah, Djunita Permata; Heniwati, Elok
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 6 (2024): JIMKES Edisi November 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v11iS1.2881

Abstract

This research aims to analyze internal control in the asset management system at Hospital of Tanjungpura University. With a focus on environmental control, risk assessment, activity control, information and communication as well as monitoring in hospitals. This research method involves direct interviews with hospital staff to understand existing internal control practices. The results of this research show that the hospital has implemented environmental control well, but is still hampered by the manual recording system on medical devices. Monitoring of the management of medical devices has been carried out well through monthly cross checks and periodic evaluations. The recommendations given aim to increase efficiency by implementing a computerized asset recording system, strengthening internal controls related to inventory procurement documents, and improving communication between employees. With these improvement steps, it is hoped that hospitals can improve the quality of service and effectiveness of medical equipment management.
The Role of Destination Image in Increasing Tourists' Return Interest Larasati, Pipit; Palupi, Nur Wulan Intan; Riesha, Riezky Army
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 5 (2024): JIMKES Edisi September 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

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Abstract

The goal of this study is to the impact of cultural values and facilities on tourists' intention to revisit the Goa Wareh Sukolilo tourist attraction, with destination image as a mediating variable. The study adopts a quantitative approach, employing a simple random sampling method with a sample of 100 tourists drawn from a total population of 5,564 individuals. Data were collected through questionnaires distributed both online and offline. Data analysis was conducted using path analysis with the aid of SPSS version 25. The findings indicate that cultural values and facilities have a positive and significant effect on the destination image, where the influence of cultural values is more dominant than facilities. Destination image is proven to be a significant intermediary variable in strengthening the relationship between cultural values and facilities with revisit intentions. Overall, these findings highlight the importance of paying attention to cultural values, facilities, and destination image in increasing tourists' intentions to revisit. The implications of this study can be used by managers and the government as a reference in developing sustainable tourism development strategies.
The Effect of Service Quality, Price and Trust on Consumer Loyalty Maharani, Intan Putri Dwi; Prawitasari, Dian; Anomsari, Ariati; Haziroh, Awanis Linati
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 5 (2024): JIMKES Edisi September 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

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Abstract

This research explores the impact of service quality, price, and customer trust on customer loyalty at Alfamart H385-Supriyadi Semarang. The research method employed is descriptive and correlational, with the population consisting of repeat customers at Alfamart. A total of 80 respondents were selected as samples using a random sampling method, and data were collected using a closed-ended questionnaire. The results of the analysis indicate that service quality, price, and customer trust significantly affect customer loyalty at Alfamart. Both service quality and price show a positive and significant influence on customer loyalty, with regression coefficient values of 0.320 and 0.269, respectively. Additionally, customer trust also has a positive and significant influence, with a regression coefficient value of 0.429. Simultaneous analysis reveals that all three factors collectively influence customer loyalty significantly, with an R- square value of 75.4%. The conclusion drawn from this study is that Alfamart H385-Supriyadi Semarang needs to pay attention to and enhance service quality, price, and customer trust to strengthen customer loyalty. These steps can assist the company in retaining existing customers, attracting new ones, and overall improving customer satisfaction.
The Influence of Work Environment and Work-Life Balance on Employee Job Satisfaction through Organizational Culture at the Post Office of Bali Lestari, Ni Komang Yunita Diah; Merta, I Ketut; Widhiantara, I Kadek
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 5 (2024): JIMKES Edisi September 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

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Abstract

This research aims to examine the influence of the work environment and work-life balance on employee job satisfaction through organizational culture at the Bali Regional Post Office, using the grand theory of Human Resource Management (HR). The study employs a quantitative associative method, utilizing a questionnaire with a population of 114 and a sample of 50 respondents, calculated using the Slovin formula. Five hypotheses were tested, and data were processed with SPSS Version 24. The research findings indicate that: 1. The work environment has a negative and insignificant effect on employee job satisfaction; 2. Organizational culture has a positive and significant effect on employee job satisfaction; 3. Work-life balance has a positive and significant effect on employee job satisfaction; 4. Work-life balance has a positive but insignificant effect on organizational culture; 5. Organizational culture can mediate the relationship between the work environment, work-life balance, and employee job satisfaction. The implications of this research suggest that the effects of the work environment, work-life balance, and organizational culture on employee job satisfaction at the Bali Regional Post Office are moderate. Additionally, it shows that organizational culture can mediate the relationship between the work environment and work-life balance in terms of employee satisfaction.
Analysis of Influence Transformational leadership, work motivation on Performance of State-Owned Enterprises Employees in Bali Putri, Ni Putu Timor Sukardika Eka; Merta, I Ketut; Yusnimi, Ni Made
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 5 (2024): JIMKES Edisi September 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

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Abstract

This researchaims to examine the influence of transformational leadership and work motivation on the performance of State-owned Enterprises (SOEs) employees in Bali using the grand theory of Human Resources Management (HR). This research uses quantitative methods associative,and a questionnaire with a population of 637 and a side sample of 86, the questionnaire uses the Slovin formula with four hypotheses assisted by data processing with SPSS Version 24. The research results found : 1. Transformational leadership positive and significant effect on work Motivation, 2. Transformational leadership has a significant positive effect on employee performance 3. Work motivation has a positive and significant effect on employee Performance, 4 Work motivation is able to mediate Transformational leadership on employee Performance. Research Implications this results in the influence of transformational leadership, Employee Performance, work motivation in SOES in the Province being quite moderate and shows that Work motivation can mediate Transformational leadership in Employee Performance.
Donor Perspectives on Accountability and Transparency of Nonprofit Financial Reporting Amartha, Pandu; Hamzani, Umiaty; Yantiana, Nella
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 5 (2024): JIMKES Edisi September 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

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Abstract

The number of cases involving the misappropriation of donation funds given by the public to nonprofit organizations has garnered significant attention. One common issue is the ethics surrounding donation solicitation. The methods often used by certain individuals include the inaccuracy of information provided by nonprofit organizations to donors, leading to subpar services and misallocation of funds that do not align with the donation values. This research aims to reveal donors' understanding of the transparency of funds managed by nonprofit organizations, as well as their trust in how donation funds are administered. Additionally, it seeks to uncover donors' perspectives on accounting practices and the transparency of financial reports within nonprofit organizations. This study is qualitative and employs a descriptive method. Data collection was conducted through interviews and open-ended questionnaires. The data obtained were subsequently analyzed. The results indicate that donors' views on the accountability of financial reporting by nonprofit organizations in Pontianak are quite positive, as evidenced by seven accountability indicators. However, the perception of donors regarding the transparency of financial reporting in these organizations is still lacking.

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