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INDONESIA
JOURNAL OF BUSINESS AND ECONOMICS RESEARCH (JBE)
Published by Forum Kerjasama Pendidikan TInggi
ISSN : -     EISSN : 27164128     DOI : -
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
1. Human Resource Management, 2. Financial Management, 3. Marketing Management, 4. Strategic Management, 5. Organizational Behavior, 6. Operations Management, 7. Change Management, 8. Management of Sharia, 9. Knowledge Management 10.Entrepreneurship, 11.E-Business, 12.Business Management, 13.Capital Market, 14.Risk Management, 15.Syariah banking, 16.Economics of Sharia, and 17.Islamic Capital Market
Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekonomi, Ekonometrika dan Keuangan (Lain-Lain)
Articles 298 Documents
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Pengaruh Servant Leadership dan Reward Terhadap Kinerja Karyawan Perusahaan PT General Indah Mustika Fatimah Pohan
Journal of Business and Economics Research (JBE) Vol 2 No 2 (2021): Juni 2021
Publisher : Forum Kerjasama Pendidikan Tinggi

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Abstract

Quality control is very important to do to find out important aspects of the pace and sustainability of a company to keep operating, the importance of searching for information on the state and condition of a company both internally and externally, at this stage several tests are carried out on the data of an influence phenomenon. reward and leadership on employee performance on product sales using data testing methods and the relationship between each relationship between one variable and another, testing can be done using a statistical measurement and testing tool in the form of SPSS with 50 respondent data, the use of this testing tool will facilitate research in seeing the relationship of variables with accurate and fast results. The results of this study indicate that the effect of giving rewards to employees has a higher value of 4,468, while the servant leadership attitude has a value of 3,420, so that this value shows the effect of giving rewards to employees is greater to increase interest in better employee performance.
Pengaruh Kualitas Pelayanan Ritel dan Atmosfir Gerai Terhadap Loyalitas Pelanggan Pada Mini Market Bina Karya Andayani Andayani; Ronda Deli Sianturi
Journal of Business and Economics Research (JBE) Vol 2 No 2 (2021): Juni 2021
Publisher : Forum Kerjasama Pendidikan Tinggi

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Abstract

This study consists of three variables, namely, retail service quality variable (X1), store atmosphere (X2), and customer loyalty (Y). In general, the purpose of this study was to determine the effect of retail service quality and outlet atmosphere on customer loyalty at the Bina Karya Minimarket. The method used in this research is descriptive and associative method. In this study obtained a sample of 96 people. Data collection techniques used in this study were library research, questionnaires, interviews, and documentation studies. The data measurement scale used in this study is an interval scale. The data obtained from the questionnaire results were then processed using validity test, reliability test, t test, correlation coefficient analysis, and coefficient of determination and multiple regression analysis. Based on the results of research from multiple regression calculations, the results obtained which state that partially the quality of retail services and the atmosphere of the outlets affect customer loyalty so that H0 is rejected, meaning that the quality of retail services and the atmosphere of the outlets affect customer loyalty.
Analisis Strategi Promosi dan Kualitas Pelayanan Terhadap Kepuasan Pengguna Best Car Care Bogor Rani Rani; Vina Islami; Syahrir Syahrir
Journal of Business and Economics Research (JBE) Vol 2 No 3 (2021): October 2021
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jbe.v2i3.881

Abstract

The development of the automotive industry at this time can be quite rapid because every year the number of vehicles continues to increase. The development of the automotive industry also encourages the development of industries supporting services such as car repair shops, car salons, sales of spare parts, the sale of accessories, and car wash services. Own car wash services are needed the car users because, in addition to saving time, the car users are also convinced that if their car is washed at the car wash, the car will be clean and well maintained. In offering their services, employers must implement appropriate promotional strategies. Quality of service also supports the company to provide satisfaction for its customers. The purpose of this study is to determine the effect of promotion strategies and quality of service on user satisfaction at Best Car Care Bogor partially or simultaneously. A population of 220 people and take a sample of 135 respondents. The research method using multiple regression analysis. Results of research conducted found that the promotion strategy and service quality and significant positive effect either simultaneously or partially on user satisfaction. Advice for employers Best Car Care Bogorfor more attention to the satisfaction of the users of services Best Car Care Bogor, to increase the use of services
Pengaruh Motivasi dan Pengembangan Karir Serta Softskill Terhadap Kinerja Karyawan Andy Hakim
Journal of Business and Economics Research (JBE) Vol 2 No 3 (2021): October 2021
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jbe.v2i3.903

Abstract

Technology developments make it easier for companies in the managerial process to find out strategies and techniques for survival, the sustainability and growth of the company's life depends on the availability of resources that the company has, especially human resources which are the most valuable main component in every activity and activity of a company, the importance of knowing the quality performance of human resources in the company or commonly referred to as employees to assist company management in achieving company goals needs to be changed and improved employee performance to the company, this results in the need to know the influences and factors that can affect employees in improving employee performance, in looking at several factors that affect the performance of employees in this study such as the influence of motivation, career development and soft skills possessed by employees, data from respondents, namely employees are processed using S PSS to facilitate the stages of finding the effect on each variable. The results found in the form of the influence of the variable motivation and career development have a high significant value and have a positive effect while the value of soft skills has a negative influence
Perilaku Konsumtif Gamers Genshin Impact terhadap Pembelian Gacha Cynthia Angelia; Fauzi Akbar Maulana Hutabarat; Ngajudin Nugroho; Arwin Arwin; Ivone Ivone
Journal of Business and Economics Research (JBE) Vol 2 No 3 (2021): October 2021
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jbe.v2i3.909

Abstract

The purpose of this study is to empirically examine the effect of gamers' consumptive behavior on gacha purchases in the Genshin Impact Game. Gacha is a game based on the player's chance and luck. Most of these games are usually free-to-play games with a gacha system as an incentive to use real currency to collect rare (limited) items. The research method used is a quantitative type. The number of research samples is 250 people from the population of Genshin Impact players whose number is unknown, with the sampling technique is accidental sampling. The large influence of consumptive behavior on the purchase of gacha can be seen in the results of the coefficient of determination (R2) as a percentage of 74.5%. With the results of this coefficient, it can be concluded that the purchase of gacha by 74.5% is influenced by the consumptive behavior of the players, while the remaining 25.5% is contributed by other factors that can be explained by other variables outside the model
Peranan Kualitas Pelayanan dan Harga Terhadap Kepuasan Konsumen Pengguna E-commerce Shopee Di Politeknik Cendana Sanny Lonardi; Wong Pong Lan; Fauzi Akbar Maulana Hutabarat; Ngajudin Nugroho; Supriyanto Supriyanto
Journal of Business and Economics Research (JBE) Vol 2 No 3 (2021): October 2021
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jbe.v2i3.955

Abstract

The aim of this research is to prove the effect of service quality and price on Shopee e-commerce customer satisfaction at Cendana Polytechnic, either partially or simultaneously. The research method used is associative quantitative method through online questionnaires. The number of respondents/sample as many as 35 students of the Cendana Polytechnic from a population of 408 people with the Accidental Sampling technique. The results showed: (1) Service quality has an influence on Shopee e-commerce customer satisfaction at Cendana Polytechnic, where the T test results, the significant value is 0.005 or less 0.05. (2) price has no effect on Shopee e-commerce customer satisfaction at Cendana Polytechnic, with T-test results, a significant value of 0.105 or greater 0.05. (3) Service quality and price have an influence on Shopee e-commerce customer satisfaction at Cendana Polytechnic with F test results, Fcount 11.488 with F significance of 0.000 or F significance value less than 0.05
Analisis Tingkat Kepuasan Kerja Karyawan Pada PT Centradist Partsindo Utama Cabang Medan Venny Venny; Wilinny Wilinny; Wong Pong Lan; Weny Weny; Fahmi Sulaiman
Journal of Business and Economics Research (JBE) Vol 2 No 3 (2021): October 2021
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jbe.v2i3.956

Abstract

Job satisfaction is a very important thing to note so that all activities within the company can be run smoothly. Research on the level of job satisfaction at PT. Centradist Partsindo Utama Medan Branch started from the high level of employee absenteeism. Main Branch Medan. This study uses descriptive quantitative methods that aim to determine the level of job satisfaction of employees at PT. Centradist Partsindo Utama Medan Branch based on data obtained from questionnaires. The sampling technique used by the researcher is purposive sampling where the subjects in this study are all employees. who have worked for more than 2 years at PT. Centradist Partsindo Utama Medan Branch, as many as 21 people. research subjects where as many as 3 employees (14.3%) have a high level of job satisfaction, 15 employees (71.4%) have a moderate level of job satisfaction, and 3 employees (14.3%) have low job satisfaction
Pengaruh Organization Citizenship Behavior dan Kepuasan Kerja Terhadap Turnover Intention Mila Hariani
Journal of Business and Economics Research (JBE) Vol 3 No 1 (2022): February 2022
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jbe.v3i1.1336

Abstract

In this era, companies are competing to maintain their existence from existing threats. One of the threats to the company is turnover intention. This study aims to determine the effect of organizational citizenship behavior (OCB) and job satisfaction on turnover intention. The population in this study were all employees of a company in Surabaya, namely 107 employees. Sampling in this study used the census technique. The analytical method used is the Linear Regression test with the help of SPSS software. This study shows that organizational citizenship behavior and Job satisfaction has a significant effect on turnover intention. Both variables simultaneously affect turnover intention
Mengukur Kinerja yang Ditinjau Dari Inovasi dan Governance Diyan Lestari; Siti Nurjanah
Journal of Business and Economics Research (JBE) Vol 3 No 1 (2022): February 2022
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jbe.v3i1.1343

Abstract

The aims of this study is to analyze the impact of innovation strategy, corporate governance, and capital structure on firm performance. Innovation is very crucial for every companies, especially companies that engage in creative industry, such as consumer goods. Consumer goods companies should compete with their attractive packaging, products with high quality, and understand the market trend/ need. Creative promotion strategy must be implied in order to attract more consumers and win the competition. Innovation, should be the heart of a business and the rapid information technology development, companies may gain higher opportunities, but in the other hand it also gives many challenges since the competitors may become more innovative, and maybe they will gain more opportunities. So, every companies must develop creative strategy and become innovative. Corporate governance also plays such a big role to improve firm performance. This study aims to analyze the effect of innovation and corporate governance on firm performance. The sample data is consumer goods companies which are listed in IDX from 2012-2020 with purposive sampling as sampling technique. The result shows, innovation and board size do not affect the firm performance, while independent commissionaire, concentration ownership dan audit team affect firm performance
Peran Harga dan Kualitas Produk Bagi Konsumen Melakukan Pembelian Ulang di Toko Roti Primadona Surabaya Mochamad Irfan
Journal of Business and Economics Research (JBE) Vol 3 No 1 (2022): February 2022
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jbe.v3i1.1345

Abstract

The efforts of bakers to compete in the bakery industry are shown by always paying attention to competitors' prices and developing quality products for customers. Bakers strives to achieve customer satisfaction. Customer satisfaction and a pleasant experience provide a greater opportunity to make a decision to repurchase bakery products. repurchase decisions also reflect the price and quality of products that meet customer expectations. The purpose of this study was to determine the effect of price and product quality on repurchase decisions at Primadona Surabaya bakery. This type of research is explanatory research at the Primadona bakery, Surabaya. The population in this study were all customers who had bought bread and cakes at Primadona Surabaya bakery with 100 respondents. The results showed that the price had a significant effect on the repurchase decision. In addition, purchasing decisions made by consumers are also significantly influenced by product quality. Price and product quality have been shown to have a significant influence on the formation of joint repurchase decisions

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