cover
Contact Name
Zakky Fahma Auliya
Contact Email
zakkyfahma@gmail.com
Phone
+6281326067618
Journal Mail Official
jbmr.journal@gmail.com
Editorial Address
Sakung RT 01 RW 02 Butuhan Kec Delanggu Kab Klaten
Location
Kab. klaten,
Jawa tengah
INDONESIA
JBMR: Journal of Business and Management Review
ISSN : -     EISSN : 27231097     DOI : 10.47153/jbmr
Journal of Business and Management Review applies theory developed from business research to actual business situations. Recognizing the intricate relationships between the many areas of business activity, JBMR examines a wide variety of business decisions, processes and activities within the actual business setting. Theoretical and empirical advances in buyer behavior, finance, organizational theory and behavior, marketing, risk and insurance and international business are evaluated on a regular basis. Published for executives, researchers and scholars alike, the Journal aids the application of empirical research to practical situations and theoretical findings to the reality of the business world.
Articles 297 Documents
Profitability and Liquidity Moderated The Effect of Managerial Ownership, Institutional Ownership, Free Cash Flow, Growth and Size on Debt Policy Pribadi, Bagus; Haryono, Nadia Asandimitra; Hartono, Ulil
Journal of Business and Management Review Vol. 5 No. 6 (2024): (Issue-June)
Publisher : Profesional Muda Cendekia Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47153/jbmr.v5i6.966

Abstract

Research Aims: This study aims to determine the effect of managerial ownership, institutional ownership, free cash flow, growth, size with profitability and liquidity as moderating variable in manufacturing sector companies listed on the Indonesia Stock Exchange for the period 2018-2022. Design/methodology/approach: Research was proceed using quantitative methods with secondary data. The sampling method used purposive sampling involving 58 research samples. This research analysis technique employed moderated regression analysis. Research Findings: The results of this study indicated that managerial ownership, institutional ownership, and company growth have no significant effect on debt policy, while free cash flow and company size have a positive effect on debt policy. Then, profitability is able to moderate by weakening the effect of free cash flow and company size on debt policy, and liquidity is able to moderate and strengthen the effect of free cash flow on debt policy. Theoretical Contribution/Originality: This study provides a comprehensive understanding of the complex relationships between managerial ownership, institutional ownership, free cash flow, growth, size, profitability, and liquidity on debt policy. The findings offer valuable insights for policymakers, investors, and corporate managers seeking to optimize their debt policies and financial strategies. Keywords: Debt policy, profitability, liquidity, managerial ownership, institutional ownership, free cash flow, growth, size
The Effect of Flexi-time on The Performance of X Hospital Administration Employees in Batu City, East Java, Indonesia: Mediating Role of Work-Life Balance, Job Satisfaction and Employee Loyalty Mahendra, Deny; Kurniawati, Desi Tri
Journal of Business and Management Review Vol. 5 No. 6 (2024): (Issue-June)
Publisher : Profesional Muda Cendekia Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47153/jbmr.v5i6.967

Abstract

Research Aims: The objectives of this research are to investigate the impact of flextime on the performance of administrative employees at Hospital X in Batu City, East Java, Indonesia, and to examine the mediating roles of work-life balance and job satisfaction. Specifically, the study aims to determine the direct and indirect effects of flextime on employee performance, analyze  the relationships between flextime, work-life balance, and job satisfaction, and identify the factors influencing the effectiveness of flextime arrangements. The research aims to provide insights into the implementation of flextime policies that enhance employee performance, work-life balance, and job satisfaction, ultimately contributing to improved organizational outcomes. Design/methodology/approach: The population in this study was all administrative personnel of Hospital X Batu City, East Java. Indonesia The sampling technique uses proportional random sampling with a sample of 112 respondents. Data were collected through questionnaires with Likert scales. The data is then analyzed using SEM-PLS with the help of SmartPLS application. Research Findings: The results of this study show that flexi-time has an effect on employee performance, while work-life balance and job satisfaction have an effect on mediating employee performance. Based on the results of flexi-time research is the result of the development of work-life balance that improves employee performance effectively and efficiently. Work-life balance and job satisfaction act as partial mediations on the effect of flexi-time on employee performance. Theoretical Contribution/Originality : The theoretical contribution of this research lies in its comprehensive examination of the impact of flextime on the performance of administrative employees at Hospital X in Batu City, East Java, Indonesia. The study explores the mediating role of work-life balance and job satisfaction in this relationship, providing valuable insights into the factors that influence employee performance in the hospital sector. This contribution is significant, as it addresses a pressing issue in the healthcare industry and offers practical recommendations for hospital administrators seeking to optimize employee performance and overall organizational Keywords: Flexi-time, work-life balance, job satisfaction, employee performance, hospital sector
Investigating Compassion as Moderating Role: Psychological Contracts Breach on Nurse’s Turnover Intention Safitri, Dina
Journal of Business and Management Review Vol. 5 No. 8 (2024): (Issue-August)
Publisher : Profesional Muda Cendekia Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47153/jbmr.v5i8.968

Abstract

Research Aims: This research examines the relationship between turnover intention as the impact of psychological contract breaches that are moderated with compassion Design/methodology/approach: The study, based on 216 respondents in the Indonesian healthcare industry with a non-probability sampling, employs the advanced statistical tool SmartPLS4 to analyze the individual and combined effects of these factors on the intention of turnover. Research Findings: The findings indicate a significant positive correlation between nurses' intentions to leave and their compassion, indicating that more significant percentages of compassion are associated with a higher risk of leaving. The data challenge common assumptions by showing that the direct impact of a breach of psychological contract on the intention to leave is not substantiated, contrary to expectations. Additionally, the study demonstrates a weak association between psychological contract breach and compassion significantly correlated with turnover intention.     Theoretical Contribution/Originality: Compassion as the moderating role in Indonesian healthcare research is still scarce in the literature. The research findings imply that compassion may alleviate the adverse effects of psychological contract breaches, providing valuable insights for the healthcare industry to tackle turnover issues. This research enriches our understanding of turnover intention within the nursing context, highlighting the significance of individual and environmental factors. The application of SmartPLS4 enhances the investigation of these relationships among nurses in Indonesia. Keywords: Psychological contract breach, compassion, turnover intention, human resource, employment relationship
Liquidity, Leverage, and Company Size on Earnings Quality with Profitability as a Moderating Variable Pratama, Sandyka David Yudha; Alfatihah , Najwa; Audistya , Syevina; Neliana, Tri
Journal of Business and Management Review Vol. 5 No. 5 (2024): (Issue-May)
Publisher : Profesional Muda Cendekia Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47153/jbmr55.9692024

Abstract

Research Aims: The aim of this research is to test and analyze the influence of liquidity, leverage and company size on earnings quality using profitability as a moderating variable. Design/methodology/approach: The population in this study are transportation companies listed on the Indonesia Stock Exchange for the 2020-2022 period. The sampling technique using purposive sampling technique resulted in 51 company observations. The analysis techniques used are Descriptive Statistical Analysis and Moderated Regression Analysis (MRA) as moderated regression analysis. The data analysis technique uses IBM SPSS Statistics 25 software.). Research Findings: The results of hypothesis testing show that liquidity and leverage have an effect on earnings quality, while company size has no effect on earnings quality. Profitability moderates the influence of leverage and company size on earnings quality, but is unable to moderate the positive influence of liquidity on earnings quality. Theoretical Contribution/Originality: The findings of this study may also have implications for further research and policy-making related to financial disclosure and corporate regulation. Keywords: Liquidity, leverage , company size, profitability, earnings quality
Ambidextrous Leadership On Innovation Performance : The Mediating Role of Employee Creativity At PT Pertamina Patra Niaga Jatimbalinus Yudha Pratama, Tegar; Kistyanto, Anang
Journal of Business and Management Review Vol. 5 No. 5 (2024): (Issue-May)
Publisher : Profesional Muda Cendekia Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47153/jbmr55.9762024

Abstract

Research Aims: This study aims to test and analyze the effect of ambidextrous leadership on innovation performance with employee creativity as an intervening variable. Design/methodology/approach: This research uses a quantitative approach involving 48 employees at PT Pertamina Patra Niaga Jatimbalinus Retail Function SBM Lamongan Gresik. The sampling technique used a saturated sample of 48 respondents. The statistical analysis used in this research is SEM PLS with the help of SmartPLS 3.2.9 software. Research Findings: The findings of this study indicate that ambidextrous leadership has no significant effect on innovation performance. Ambidextrous leadership has a significant positive effect on employee creativity. Employee creativity has a significant positive effect on innovation performance. Employee creativity in this study can mediate the influence of ambidextrous leadership and innovation performance. Theoretical Contribution/Originality: This research provides new insights into ambidextrous leadership on innovation performance through employee creativity. Keywords: Ambidextrous leadership, innovation performance, employee creativity
Analysis The Impact of Viral Marketing, Price, and Online Costumer Review On a Celebrity Endorser-Mediated Buy Decision On The TikTokShop App Apsari, Sindi Salsa; Nugraha, Maulana Alip; Astuti, Ramlah puji
Journal of Business and Management Review Vol. 5 No. 6 (2024): (Issue-June)
Publisher : Profesional Muda Cendekia Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47153/jbmr.v5i6.982

Abstract

Research Aims: This study aims to analyze the influence of three main factors, namely viral marketing, perceived prices, and online customer reviews, on purchasing decisions mediated by celebrity endorsers in the TikTok application. Design/methodology/approach: This research uses a quantitative approach by collecting data through surveys using questionnaires and literature studies. Data analysis using regression tests with the help of the SPSS program. Research Findings: The results showed that viral marketing, perceived price, and online customer reviews are important factors that can influence consumer purchasing decisions on the Tiktokshop application. Theoretical Contribution/Originality: A marketing strategy that combines these factors effectively can be the key to increasing sales and company competitiveness on the Tiktokshop platform. Keywords: viral marketing, perceived price, online customer review, purchase decision, celebrity endorser 
The Influence Of Microeconomic Factors And Macroeconomic Factors On Stock Price Volatility In KOMPAS 100 Index Companies Listed On The Indonesia Stock Exchange For The Period 2019-2022 Putri, Abel Lina; Paramita, R.A. Sista
Journal of Business and Management Review Vol. 5 No. 6 (2024): (Issue-June)
Publisher : Profesional Muda Cendekia Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47153/jbmr.v5i6.984

Abstract

Research Aims: This study aims to determine the effect of dividend payout ratio, firm size, leverage, earning volatility, exchange rate, inflation, and interest rate on stock price volatility in KOMPAS 100 index companies listed on the Indonesia Stock Exchange for the period 2019-2022 Design/methodology/approach: The type of data used is quantitative data sourced from secondary data. The population in this study is the KOMPAS 100 index company listed on the Indonesia Stock Exchange for the 2019-2022 period. The technique used in this sampling is purposive sampling and 33 companies were obtained as samples in this study. The data was analyzed using multiple linear regression and calculated with SPSS Version 25 software. Research Findings: The results showed that earning volatility, inflation, and interest rates have a significant positive effect on stock price volatility. Meanwhile, firm size and exchange rate have a significant negative effect on stock price volatility. However, dividend policy proxied by the dividend payout ratio and leverage proxied by debt to equity ratio have no significant effect on stock price volatility. Therefore, companies included in the KOMPAS 100 index should optimize total assets to increase profitability, and also stabilize profits, cost efficiency both operational and non-operational and assess financial risk to minimize investment risk and to overcome the impact macroeconomic  conditions,  so that companies are able to control the level of stock price volatility.  Theoretical Contribution/Originality : This study provides new insights into how the influence of microeconomic factors explained by dividend payout ratio, firm size, leverage, and earning volatility, as well as macroeconomic factors explained by exchange rate, inflation, and interest rate on stock price volatility.  Keywords: Dividend payout ratio; Firm size; Leverage; Earning volatility; Exchange rate; Inflation ;Interest rate
The Effect of Business Cycle, Income Diversification, and Financial Ratios on Bank Risk in the ASEAN Region Ridho Sahputra, Muhammad; Adam , Mohamad; Muizzuddin; Isnurhadi
Journal of Business and Management Review Vol. 5 No. 6 (2024): (Issue-June)
Publisher : Profesional Muda Cendekia Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47153/jbmr.v5i6.990

Abstract

Research Aims: This research aims to analyze the influence of the business cycle, income diversification, and financial ratios as proxied by profitability and liquidity on the level of banking risk adjustment in ASEAN in the 2020-2022 period. Design/methodology/approach: The research used a sample of 93 banks in the ASEAN region. Sample selection applied purposive sampling techniques based on certain criteria in the Philippines, Indonesia, Malaysia, Singapore, Thailand and Vietnam. The estimation technique used is the Ordinary Least Square method on panel data to analyze the model being built. Research Findings: Research shows that the relationship between the business cycle and bank risk is negative. This means that when the economy is in a contraction phase, bank risk will decrease and vice versa. Then, banks that diversify their income can reduce bank risk. On the other hand, the influence of profitability and liquidity has a negative effect, meaning that a high level of income accompanied by liquid bank assets has the potential to reduce the level of bank risk. Apart from that, there are several other aspects that banks need to pay attention to in anticipating emerging risks, including previous year's credit risk, business size, loan loss reserves, asset growth and financial freedom. Theoretical Contribution/Originality: The originality of the research lies in its comprehensive approach to analyzing the impact of business cycles, income diversification, and financial ratios on bank risk in the ASEAN region. The study's methodology, variables, and empirical evidence all contribute to its originality and relevance to the existing literature Keywords: Revenue Diversification, Liquidity, Profitability, Bank Risk, Business Cycle
Exploring Patient Satisfaction with Hospital Services Using SERVQUAL: A Case Study in Bandarlampung Municipality, Indonesia Safitri, Dina; Siti Ambarwati, Dwi Asri
Journal of Business and Management Review Vol. 5 No. 7 (2024): (Issue-July)
Publisher : Profesional Muda Cendekia Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47153/jbmr.v5i7.992

Abstract

Research Aims: The research of hospital quality service in Indonesia by using SERVQUAL is limited in the literature. This research aims to analyze the dimensions necessary for hospitals to enhance service quality to meet the standards expected by stakeholders, hospital management, government, the academic community, and patients. Design/methodology/approach: The research employs a survey method, distributing questionnaires to hospital patients as research tool. The study population comprises hospital users in Bandarlampung Municipality, with purposive sampling utilized for selection. Respondents were given the option to complete a questionnaire before leaving the hospital or online via email or WhatsApp for those discharged. Research Findings: The findings reveal that dimensions of hospital service quality, including infrastructure, administrative procedures, overall patient experience, and hospital social responsibility, significantly influence patient’s satisfaction in hospitals in Bandar Lampung. However, the quality of human resources and security procedures do not exhibit a significant impact on patient’s satisfaction. Theoretical Contribution/Originality: This research expands the application of the SERVQUAL model beyond its traditional domains by analyzing hospital service quality within the Indonesian context. The study identifies critical dimensions such as infrastructure, administrative procedures, overall patient experience, and hospital social responsibility as significant predictors of patient satisfaction. By understanding these challenges, context-specific strategies for enhancing service delivery can be developed. Keywords : hospital services, patient satisfaction, human resources
Building Customer Satisfaction and Loyalty By Increasing Service Innovation and Service Quality On Iot Control Center Customers Prasetyo, Iwan; Wahyuningtyas, Ratri
Journal of Business and Management Review Vol. 5 No. 7 (2024): (Issue-July)
Publisher : Profesional Muda Cendekia Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47153/jbmr.v5i7.993

Abstract

Research Aims: This study aims to examine the influence of service innovation and service quality on customer satisfaction at Telkomsel IOT Control Center and its impact on customer loyalty. Design/methodology/approach: This study is a quantitative research conducted using a sample of 200 accounts from the IOT control center. Data collection was carried out through questionnaire distribution. Data analysis was performed using the Structural Equation Modeling (SEM) technique, specifically Partial Least Squares (PLS). Research Findings: Findings of this research is that customer loyalty of Telkomsel IOT control center can be built through increasing customer satisfaction, which is formed by good service innovation and satisfying service quality. Therefore, in efforts to enhance customer loyalty, Telkomsel should create many service innovations and focus on service quality that can satisfy customers. Theoretical Contribution/Originality: In the effort to build customer loyalty, the development of service innovation and improvement of service quality need to be focused on customer satisfaction Keywords: customer loyalty, customer satisfaction, service innovation, service quality, IOT control center

Filter by Year

2020 2025


Filter By Issues
All Issue Vol. 6 No. 3 (2025): (Issue-March) Vol. 6 No. 2 (2025): (Issue-February) Vol. 6 No. 1 (2025): (Issue-January) Vol. 5 No. 12 (2024): (Issue-December) Vol. 5 No. 11 (2024): (Issue-November) Vol. 5 No. 10 (2024): (Issue-October) Vol. 5 No. 9 (2024): (Issue-September) Vol. 5 No. 8 (2024): (Issue-August) Vol. 5 No. 7 (2024): (Issue-July) Vol. 5 No. 6 (2024): (Issue-June) Vol. 5 No. 5 (2024): (Issue-May) Vol. 5 No. 4 (2024): (Issue-April) Vol. 5 No. 3 (2024): (Issue-March) Vol. 5 No. 2 (2024): (Issue-February) Vol. 5 No. 1 (2024): (Issue-January) Vol. 4 No. 12 (2023): (Issue-December) Vol. 4 No. 11 (2023): (Issue-November) Vol. 4 No. 10 (2023): (Issue-October) Vol. 4 No. 9 (2023): (Issue-September) Vol. 4 No. 8 (2023): (Issue-August) Vol. 4 No. 7 (2023): (Issue-July) Vol. 4 No. 6 (2023): (Issue-June) Vol. 4 No. 5 (2023): (Issue-May) Vol. 4 No. 4 (2023): (Issue-April) Vol. 4 No. 3 (2023): (Issue-March) Vol. 4 No. 2 (2023): (Issue-February) Vol. 4 No. 1 (2023): (Issue-January) Vol. 3 No. 12 (2022): (Issue-December) Vol. 3 No. 11 (2022): (Issue-November) Vol. 3 No. 10 (2022): (Issue-October) Vol. 3 No. 9 (2022): (Issue-September) Vol. 3 No. 8 (2022): (Issue-August) Vol. 3 No. 7 (2022): (Issue-July) Vol. 3 No. 6 (2022): (Issue-June) Vol. 3 No. 5 (2022): (Issue-May) Vol. 3 No. 4 (2022): (Issue-April) Vol. 3 No. 3 (2022): (Issue-March) Vol. 3 No. 2 (2022): (Issue-February) Vol. 3 No. 1 (2022): (Issue-January) Vol. 2 No. 12 (2021): (Issue-December) Vol. 2 No. 11 (2021): (Issue-November) Vol. 2 No. 10 (2021): (Issue-October) Vol. 2 No. 9 (2021): (Issue-September) Vol. 2 No. 8 (2021): (Issue-August) Vol. 2 No. 7 (2021): (Issue-July) Vol. 2 No. 6 (2021): (Issue-June) Vol. 2 No. 5 (2021): (Issue-May) Vol. 2 No. 4 (2021): (Issue-April) Vol. 2 No. 3 (2021): (Issue-March) Vol. 2 No. 2 (2021): (Issue-February) Vol. 2 No. 1 (2021): (Issue-January) Vol. 1 No. 6 (2020): (Issue-December) Vol. 1 No. 5 (2020): (Issue-November) Vol. 1 No. 4 (2020): (Issue-October) Vol. 1 No. 3 (2020): (Issue-September) Vol. 1 No. 2 (2020): (Issue-August) Vol. 1 No. 1 (2020): (Issue-July) More Issue