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Journal of Management - Small and Medium Enterprises (SME's)
Published by Universitas Nusa Cendana
ISSN : 25022385     EISSN : 2723469X     DOI : https://doi.org/10.35508/jom.v14i1
Core Subject : Economy,
Economics, Econometrics & Finance
Tujuan dari jurnal ini adalah mempublikasikan artikel hasil penelitian dan kajian pustaka yang ditulis oleh dosen, peneliti dan mahasiwa. Adapun lingkup topik dari jurnal ini adalah : 1. Manajemen Umum 2. Manajemen Pemasaran 3. Sumberdaya Manusia 4. Keuangan 5. Manajemen Operasi 6. Manajemen Pariwisata 7. Small and Medium Enterprise (UKM) 8. Kewirausahaan 9. Kebijakan Publik yang menyangkut fungsi-fungsi manajemen 10. Topik lainnya yang berhubungan dengan ekonomi dan akuntansi
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 736 Documents
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ANALISIS MITIGASI RISIKO USAHA KOPI ROBUSTA PADA KOPI LEDUG, KECAMATAN PRIGEN, KABUPATEN PASURUAN Andriani, Catherine; Winarno, Sri Tjondro; Rizkiyah, Noor
Journal of Management Small and Medium Enterprises (SMEs) Vol 17 No 2 (2024): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v17i2.13211

Abstract

Currently, the coffee sales business is increasing. Kopi Ledug is one of the businesses engaged in selling coffee and has a business activities process and every business process has risks that can harm the company. Market demand that does not match the estimate is one of the risks that can harm the company financially. This study aims to identify risks and conduct risk assessments and determine risk mitigation strategies to overcome the causes of emerging risks. The methods used are House of Risk and Pareto Diagram. The results of House of Risk Phase 1 show that there are 25 risk events and 25 risk agents that occur during the business process. Pareto Diagram shows the results of 14 risk agents that are prioritized. The results of House of Risk Phase 2 show that there are 16 mitigation actions that can be implemented by Kopi Ledug in overcoming risks. Keywords: Risk; Mitigation; House of Risk; Pareto Diagram; Robusta Coffee
EFFECTS AND SUCCESS FACTORS OF ENTERPRISE RESOURCE PLANNING IMPLEMENTATION ON ORGANIZATIONAL PERFORMANCE: A SYSTEMATIC LITERATURE REVIEW Widjaja, Marco; Sardjono, Wahyu
Journal of Management Small and Medium Enterprises (SMEs) Vol 17 No 2 (2024): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v17i2.13290

Abstract

The rapid development of information technology today has prompted organizations or companies to invest in and implement information technology. Enterprise Resource Planinng (ERP) implementation is one such investment or information technology-related implementation. ERP implementation is carried out to assist organizations or companies in achieving their business goals. However, implementing ERP within an organization or company is not an easy task and comes with consequences that must be faced if the implementation fails. This study wants to identify the elements that affect whether ERP installation within businesses or organizations is successful or unsuccessful. This study also seeks to comprehend the effects of successful or unsuccessful ERP implementation within businesses or organizations. This study conducts a review of the literature concerning ERP implementation within organizations or companies. In accordance with the literature evaluation done for this study, user training, top management support, and vendor support are the three areas that have been extensively investigated in the context of implementing an ERP, all of which impact the success or failure of the whole process. Performance inside an organization is affected by both the success and failure of ERP adoption. This performance enhancement extends not only to the organization but also to the performance of the employees working within it. Apart from the advantages of successful ERP implementation, ERP implementation can also fail. Failures in the deployment of ERP can cause organizations or businesses to lose money on their information technology investments. Keywords: Enterprise Resource Planning; ERP Success Factor; ERP Implementation Impact, Organization Performance; Unsuccessful ERP
KINERJA PERUSAHAAN UMUM DAERAH (PUD) PASAR KOTA MEDAN DALAM PENGELOLAAN PASAR TRADISIONAL Butarbutar, Veronica; Ridwan, Mohammad
Journal of Management Small and Medium Enterprises (SMEs) Vol 17 No 2 (2024): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v17i2.13330

Abstract

This research aims to determine the performance of the Medan City Regional Public Market Company in managing the Sei Sikambing traditional market. This research is useful for providing information so that the municipalities can manage traditional markets and optimize market levy revenues to increase Regional Original Income. This research uses descriptive research using qualitative analysis. Data collection techniques through observation, documentation, interviews, and literature review. The results of this study show that Medan City Market Regional Public Company is not optimal for the management of the Sei Sikambing market. It shows performance indicators, namely productivity, service quality, and responsiveness. Productivity indicators are still not optimal because there are still some obstacles that have not been resolved, so the marketing fee revenue target has not been met. The quality of the services provided is sufficient but needs to be improved by improving market facilities and infrastructure that support improving service quality. Responsiveness is still less than optimal because all the needs required by traders cannot be fully addressed. Apart from that, the Medan City Market Regional Public Company faces several obstacles in managing the market, namely: 1) There are no regional regulations that have been passed regarding the management of street vendors, 2) the implementation of the duties of each market management authority is still not optimal, 3) the budget is not optimal. limited in supporting traditional market management. Keywords: Public Management; Performance; Regional Public Company; Service Quality; Productivity
PENGARUH HARGA, PEMASARAN DIGITAL, DAN KUALITAS PELAYANAN TERHADAP PURCHASE INTENTION GALERI UMKM PERUMDA BIDADARI LABUAN BAJO Peong, Hersanius Kurnia; Ciptosari, Fitri; Golwi, Trivonia; Haba, Paulus; Harvano, Yonas F; Syahrul, Syahrul
Journal of Management Small and Medium Enterprises (SMEs) Vol 17 No 2 (2024): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v17i2.14133

Abstract

This study explores the impact of price, digital marketing, and service quality on consumer Purchase Intention at Perumda Bidadari MSME Gallery. The population involved all visitors with a sample of 100 respondents selected through the non-probability sampling method, using accidental sampling. Data collection using questionnaires. This research applies a quantitative approach to evaluate the relationship between variables. The research instrument was tested with validity and reliability. Statistical analysis uses t-test, f-test, normality test, multicollinearity, and linearity test. Data analysis using multiple linear regression. The results showed that service quality has a positive and significant impact on Purchase Intention, while the effect of price and digital marketing strategy is not significant. With an R Square value of 0.814, it shows that about 81.4% of the variation in Purchase Intention can be explained by the combination of price, digital marketing, and service quality factors. Keywords: Price; Digital Marketing; Service Quality; Purchase Intention
PENGARUH HUMAN DEVELOPMENT INDEX (HDI) DAN TINGKAT PENGANGGURAN TERBUKA (TPT) TERHADAP POVERTY GAP INDEX-P1 Indriyani, Dwita; Nugroho, Wahyu; Sudjianto, Agus Eko
Journal of Management Small and Medium Enterprises (SMEs) Vol 17 No 2 (2024): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v17i2.14425

Abstract

Poverty is a vicious cycle that is difficult to break and very complex, especially in developing countries. To overcome the problem of poverty, research is needed to find out the factors that influence it. This study aims to determine the effect of the Human Development Index (HDI) and the Open Unemployment Rate (TPT) on the Poverty Gap Index-P1. This research is a quantitative research using secondary data collected through the website of the Central Bureau of Statistics (BPS) of East Java and synchronized with the BPS of the city districts in the Karesidenan Kediri which are the research locations. The statistical test used is panel data regression with the Ordinary Least Square (OLS) method which has cross section and time series data characteristics. The results of this study show that the Human Development Index (HDI) and the Open Unemployment Rate (TPT) have a negative or insignificant relationship with the Poverty Depth Index-P1, both partially and simultaneously. This is indicated to be due to differences in geographical, economic, and human resource quality conditions in the ex-municipal districts in the Kediri Prefecture. Keywords: Human Development Index; Open Unemployment Rate, Poverty Gap Index-P1; Panel Data Regression
EVALUASI TINGKAT KEPUASAN KONSUMEN DALAM PEMBELIAN PRODUK KURMA XYZ DI KOTA SURABAYA Efendy, Iwan Kurniawan; Widayanti, Sri; Syah, Mirza Andrian
Journal of Management Small and Medium Enterprises (SMEs) Vol 17 No 2 (2024): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v17i2.14432

Abstract

XYZ company encountered business challenges with stagnant sales. Therefore, understanding customer satisfaction is crucial because customer preferences provide essential insights for designing effective marketing strategies to cultivate customer loyalty and compete in the market. This study aimed to identify consumer characteristics, assess consumer satisfaction levels, and evaluate the importance of attributes influencing date palm consumer satisfaction at XYZ outlets in Surabaya City. The research utilized Importance Performance Analysis (IPA) and Customer Satisfaction Index (CSI) tools, focusing on five variables: Price, Product, Ease of Acquisition, Packaging, and Packaging Design. The CSI calculation revealed a satisfaction score of 60.7%, indicating that consumers were reasonably satisfied with XYZ date products. IPA analysis identified six attributes requiring improvement to better align with customer expectations: affordable product pricing, pricing commensurate with the quality, product taste, product aroma, and branding logos. These findings are instrumental for XYZ in identifying areas that need enhancement to elevate product quality and meet customer expectations effectively. Keywords: Importance Performance Analysis; Customer Satisfaction Index ; Satisfaction; Consumer
DETERMINAN FINANCIAL BEHAVIOUR DENGAN DIMODERASI GENDER PADA GEN Z Mauliddah, Nurullaili; Sari, Tyasha Ayu Melynda; Pradina, Sherly Budi; Yushartono, Irmanafia Putra
Journal of Management Small and Medium Enterprises (SMEs) Vol 17 No 2 (2024): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v17i2.14462

Abstract

Gen Z has more expressive characteristics and tends to be tolerant and multitasking. According to the Research Institute in 2019, the allocation of savings from income was only 10.17% for both men and women in Generation Z. This research aims to analyze the moderating influence of gender in predicting financial behavior, which is influenced by self-efficacy, financial literacy, and locus of control in Gen Z by using path analysis with moderation assisted by SmartPLS software. This research shows that self-efficacy, financial literacy, and locus of control significantly affect economic behavior. However, gender cannot moderate the influence of these variables on FEB UM Surabaya students. Keywords: Financial Behaviour; Self Efficacy; Financial Literacy; Gender
PENGARUH VOLATILITAS HARGA SAHAM, FREKUENSI PERDAGANGAN DAN RETURN SAHAM TERHADAP BID-ASK SPREAD PADA PERUSAHAAN YANG TERDAFTAR DI INDEKS LQ45 PERIODE 2019 – 2022 Husni, Mohamad; Anggriawan, Muhammad Angga; Wahyuni, Nur
Journal of Management Small and Medium Enterprises (SMEs) Vol 17 No 2 (2024): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v17i2.14484

Abstract

The objective of this study is to determine the impact of variable volatility of stock price, trading frequency, and share returns on bid-ask spreads either partially or simultaneously for LQ45 index member companies. The quantitative method is the method used in the study, the population in this study was 45 companies listed in the LK45 index, whereas, for the sample this study used 8 companies with the observation period 2019-2022, the findings in this research had a negative and significant effect on the price-ask variable bid spread, while for Frequency Trading and Share Return Variables did not affect the bid-ash spread it was marked by the reevaluation value of trading currency and stock return variability, while to test jointly on the entire variable value of the price of stocks, frequencies, and trade per share significantly affected the return of stocks in terms of the value of bid-assets being divided. This study concludes that by understanding the impact of stock price volatility and trading frequency, investors can develop better strategies to manage risk and maximize profits. Keywords: Stock Price Volatility; Trading Frequency; Stock Return; Bid-ask spread
THE GLOBAL WORKFORCE: CHALLENGES AND OPPORTUNITIES IN INTERNATIONAL HUMAN RESOURCE MANAGEMENT Waruwu, Eliyunus
Journal of Management Small and Medium Enterprises (SMEs) Vol 17 No 2 (2024): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v17i2.15085

Abstract

This article investigates the challenges and opportunities in international human resource management (HRM) in Indonesia and its strategies. This qualitative study describes how companies manage HRM across various dimensions and addresses cultural differences, employment policies, and international recruitment factors. Data were obtained from secondary sources such as journals, books, and relevant industry reports. Challenges include cultural aspects, distance management, and international talent selection, while opportunities include enhancing competitive advantages and employee productivity. Strategies to address these challenges involve cross-cultural understanding, training, global communication technology, and policies accommodating differences in regulations between countries. Collaboration with international HR consultants is also recommended. With a holistic approach, international HRM can build an efficient and diverse global workforce, ensuring the success of global operations. Keywords: Global Workforce; International Human Resource Management; Challenge; Opportunities
PENGARUH MOTIVASI PELAYANAN PUBLIK TERHADAP KEPUASAN KERJA PEGAWAI PADA LAPAS KELAS IIA KEROBOKAN Putra, Kadek Heri Dharmawan; Pangestuti, Naniek
Journal of Management Small and Medium Enterprises (SMEs) Vol 17 No 1 - May (2024): JOURNAL OF MANAGEMENT (Special Issue) - Manajemen Pemasyarakatan
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine the effect of public service motivation on employee job satisfaction at Kerobokan Class IIA Correctional Institution. This study uses quantitative research methods with purposive sampling techniques for as many as 43 employees. The data was collected using a questionnaire distributed via Google Forms, and 33 statements were used as indicators in the study. The data analysis technique carried out is through the normality test, simple linear regression test, significance test, and determination test which is processed using IBM SPSS software version 27. The results showed an influence of public service motivation on job satisfaction. The results of the determination test obtained by the public service motivation variable provide an influence of 58.3% on the job satisfaction variable, while other variables influence the remaining 41.7%. It can be concluded that there is a relationship between public service motivation and job satisfaction at Kerobokan Class IIA Correctional Institution. Keywords: Public Service Motivation; Job Satisfaction; Correctional Institution

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