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INDONESIA
Indomera : Jurnal Magister Manajemen
Published by Universitas Islam Kebangsaan Indonesia
ISSN : -     EISSN : 2721382X     DOI : -
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Kajian Terapan Manajemen Sumber daya manusia, Manajemen Pendidikan dan Manajemen Kewirausahaan (Entreprenuership)
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 154 Documents
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KAJIAN KINERJA PEGAWAI BERDASARKAN KEPEMIMPINAN, KOMUNIKASI, DAN KONFLIK KERJA (Studi Kasus di Kantor BAPPEDA Kabupaten Pidie) Handayani, Sri; Syahriani, Endang
IndOmera Vol 7 No 13 (2026): indOmera, Maret 2026
Publisher : LPPM-UNIKI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55178/idm.v7i13.601

Abstract

This study examines the impact of several factors on employee performance at the Regional Development Planning Agency (Bappeda) office in Pidie Regency, Aceh. The factors involved are leadership, communication, and work conflict. This study uses an associative quantitative research method and path analysis. The empirical results show: (1) leadership, communication, and work conflict have a direct and combined influence on employee performance, amounting to 45.53%, 46.92%, and 40.19%, respectively. (2) The contribution of leadership, communication, and work conflict to employee performance is quite significant, amounting to 47,8%. (3) The three factors, leadership, communication, and work conflict—have a causal relationship with a fairly strong categorization.
ANALISIS KEPUASAN KERJA, KOMITMEN ORGANISASI DAN STRES KERJA TERHADAP PRODUKTIVITAS PEGAWAI (Studi pada Sekretariat Daerah Kabupaten Bireuen - Aceh) Azhari, Azhari; Aswadi, Khairul
IndOmera Vol 7 No 13 (2026): indOmera, Maret 2026
Publisher : LPPM-UNIKI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55178/idm.v7i13.602

Abstract

This empirical study explored factors that significantly impact work productivity among employees of the Bireuen Regency Regional Secretariat. A quantitative associative method was used to measure the variables, and data analysis employed path model statistics. The results revealed (1) direct and indirect influences of commitment and work stress on employee productivity, amounting to 40.27%, 37.84%, and 49.87%, respectively. (2) Simultaneously, job satisfaction, organizational commitment, and work stress contributed to changes in employee productivity by 70,8%. (3) There was moderate causality between job satisfaction, organizational commitment, and work stress.
ANALISIS KEPERCAYAAN DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN RAWAT JALAN SERTA IMPLIKASINYA TERHADAP LOYALITAS PASIEN DI RSUD DR. FAUZIAH BIREUEN - ACEH Nirwansyah, Nirwansyah; Yanna, Sri; Afriana, Afriana
IndOmera Vol 7 No 13 (2026): indOmera, Maret 2026
Publisher : LPPM-UNIKI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55178/idm.v7i13.603

Abstract

Patient loyalty analysis at a hospital must be continuously monitored and optimal solutions sought. This is certainly related to patient satisfaction itself, which is influenced by both internal and external factors, such as patient trust in the hospital, the quality of service they perceive, or the experiences experienced by their families. Analysis using a statistical approach to prove the hypothesis, namely path model analysis between the variables studied. Data were collected through questionnaires from a sample of 325 outpatients at Dr. Fauziah Bireuen Regional Hospital. The results obtained: (1) There is a causality between patient trust and service quality of 0.656, which directly and indirectly influences patient satisfaction. Simultaneously, patient trust and service quality contribute positively to patient satisfaction by 58.1%. (2) The influence of patient trust on patient satisfaction, considering service quality, is 25.13%. And the direct and indirect influence of service quality on patient satisfaction, through patient trust, is 23.59%. (3) There is a direct and indirect influence of patient trust on patient loyalty, considering service quality, of 37.78%. And the influence of service quality on patient loyalty, through patient trust of 25.4%. (4) Simultaneously, patient trust and service quality make a positive contribution to patient loyalty of 64.3%.
DAMPAK KUALITAS PELAYANAN, RESPONSIVITAS, DAN KECEPATAN LAYANAN TERHADAP KEPUASAN MASYARAKAT DALAM PEMENUHAN KEBUTUHAN DARAH PADA PMI KABUPATEN BIREUEN - ACEH Saputra, Edi; Bariah, Chairul; Zalikha, Zalikha; Murni, Murni
IndOmera Vol 7 No 13 (2026): indOmera, Maret 2026
Publisher : LPPM-UNIKI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55178/idm.v7i13.605

Abstract

The need for blood in the community continues to increase, so the Indonesian Red Cross (PMI), which serves as a blood provider, actively works from time to time. Public satisfaction in meeting blood needs requires the PMI to improve service quality, responsiveness to requests, and speed of service. This study aims to analyze factors related to public satisfaction served by the PMI Bireuen Regency Branch. The study was conducted using a satisfaction survey of 97 people in need of blood at the PMI Bireuen Regency Branch using purposive sampling. The study employed a quantitative associative research method and data analysis using a structural (path) model. The results revealed that: (1) service quality, responsiveness, and speed of service are causally related and have both direct and indirect impacts on public satisfaction. Service quality was 58.6%, responsiveness was 56.02%, and speed of service was 65.77%. (2) Simultaneously, service quality, responsiveness, and speed of service contributed significantly and positively to public satisfaction in meeting blood needs, amounting to 65.3%.

Page 16 of 16 | Total Record : 154

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