Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG)
The Journal of Transportation and Logistics Management is published by Trisakti Institute of Transportation and Logictics as a scientific responsibility and the embodiment of “Tri Dharma” of higher education. This journal publishes scientific articles in transportation management and logistics. The journal is issued 3 (three) times a year by ITL Trisakti Research Center and Community Service (P3M). The scope of the article includes: Transport Management Multimodal Transport Management Logistics Management Supply Chain Management Transport and Tourism Management Transport and Environmental The research is viewed through macro or micro transportation management perspectives from various aspects, such as: operational, production, human resources, marketing, consumer services, finance, and strategic management.
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<![CDATA[Peningkatan Kepuasan Pelanggan Melalui Pengawasan Petugas TransJakarta ]]>
<![CDATA[Asti Rahayu]]>;
<![CDATA[Suripno Suripnob]]>;
<![CDATA[Adenan Suhalis]]>;
<![CDATA[Prasadja Ricardianto]]>;
<![CDATA[Peppy Fachrial]]>
<![CDATA[ Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 9, No 3 (2022): NOVEMBER ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
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DOI: 10.54324/j.mtl.v9i3.736
<![CDATA[ TransJakarta service transportation is an affordable mass transportation services that implements Bus Rapid Transit system in the Jakarta. TransJakarta has implemented minimum service standards as requirement for providing public transportation services with buy the service scheme. By implementing minimum service standard, its expected to increase customer satisfaction, but several media and other research have found that customer satisfaction isn’t optimal due to various factors such as lack of comfort, lane disturbances that affect travel speed, need some additional facilities at the bus stop and long waiting time at rush hours. This study aims to see the effect of TransJakarta service quality on increasing customer satisfaction by mediating officer supervision. This research was conducted by survey of 40 TransJakarta customer respondents on Corridor I Blok M-Kota route in 2021, and analyzed using Path analysis. The results showed that the service quality of TransJakarta has positive and significant effect on customer satisfaction. Officer supervision in TransJakarta services has positive and significant direct effect on customer satisfaction. Officer supervision in providing TransJakarta services has positive and significant direct effect on service quality. Meanwhile, TransJakarta qulity service indirectly has a positive but not significant effect on customer satisfaction by mediating the officer supervision.]]>
<![CDATA[Integration Facilities for Pedestrians in Train Station Area ]]>
<![CDATA[Dicky Virgiawan Rukmana]]>;
<![CDATA[Siti Maemunah]]>;
<![CDATA[Anisa Mahadita Candrarahayu]]>;
<![CDATA[Reza Digambiro]]>;
<![CDATA[Ram Agustina Manurung]]>;
<![CDATA[Rezha Rahandhi]]>
<![CDATA[ Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 9, No 3 (2022): NOVEMBER ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
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DOI: 10.54324/j.mtl.v9i3.1073
<![CDATA[This study aims to determine the characteristics of pedestrians, the level of pedestrian service, the performance of pedestrian facilities, and the level of walkability in Bekasi train station area. This study uses several analytical techniques, described as follows: Pedestrian Analysis; Walkability Index; and Importance Performance Analysis (IPA). 100 respondents based on probability sampling technique. The results of the analysis show that pedestrian infrastructure is lacking and inadequate for pedestrians in segments 1 and 2. Segments 3, 4, and 5 already have adequate infrastructure for pedestrians. Importance performance analysis shows that there are indicators that require priority treatment. The indicators are considered very important by pedestrians, however based on pedestrian analysis and the walkability index obtained low ratings.]]>
<![CDATA[Penerapan Teknologi Digital di Pelabuhan Indonesia untuk Menurunkan Biaya Logistik Nasional ]]>
<![CDATA[Safuan Safuan]]>
<![CDATA[ Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 9, No 3 (2022): NOVEMBER ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
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DOI: 10.54324/j.mtl.v9i3.738
<![CDATA[ Indonesian Ports’ fundamental role of digital development is to integrate processes and improve services to be able to compete globally. This research aims to analyze the implementation and development of digitalization in the Port of Indonesia. It is expected to be the reference for digital development in other ports in Indonesia. This research used a qualitative method with a document analysis approach. Document analysis is carried out by collecting data through document review which consists of written sources, images, and monumental works that provides information such as annual reports, materials’ exposure, work plan, company’s regulation, journals, etc. The results show that Indonesian Ports have developed several digital technologies from many aspects; sea, land, and customer. Indonesian Ports could collaborate with the existing ecosystem to compete globally and contribute in decreasing the national logistics cost.]]>
<![CDATA[Marine Pollution Supervision and Performance of Harbourmaster on Shipping Safety ]]>
<![CDATA[Muhammad Taris Hasibuan]]>;
<![CDATA[Gatot Cahyo Sudewo]]>;
<![CDATA[Andjar Budi Wibawanti]]>;
<![CDATA[Isa Amsyari]]>;
<![CDATA[Edhie Budi Setiawan]]>;
<![CDATA[Zaenal Abidin]]>
<![CDATA[ Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 9, No 3 (2022): NOVEMBER ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
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DOI: 10.54324/j.mtl.v9i3.1069
<![CDATA[The purpose of this study is to identify the number of incidents of marine pollution caused by the disposal of dirty oil waste from commercial ships docked and berthed at the pier as a result of marine pollution. This study will also investigate whether they have an impact on the disruption of shipping safety and the marine environment. The method of data analysis is Structural Equation Modelling with Smart PLS version as its tool. The population in this study was 131 officers in the field of guarding, patrolling, and investigating. A sample of 99 respondents was obtained using the Slovin formula. The results show that the supervision of marine pollution has a positive effect on the performance of the harbormaster. Marine pollution supervision can improve the harbourmaster’s performance and positively impact shipping safety. Marine pollution supervision should be maintained, improved, and consistent, and make modern system breakthroughs so that the safety of marine transportation will be fulfilled and guaranteed.]]>
<![CDATA[Loyalitas dan Kepuasan Penumpang Kereta Api Argo Parahyangan ]]>
<![CDATA[Agus Triono]]>;
<![CDATA[Masjraul Hidayat]]>;
<![CDATA[Aswanti Setyawati]]>;
<![CDATA[Susanty Handayani]]>;
<![CDATA[Yana Tatiana]]>
<![CDATA[ Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 9, No 3 (2022): NOVEMBER ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
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DOI: 10.54324/j.mtl.v9i3.986
<![CDATA[This research aims to measure service quality and timeliness which has an impact on passenger loyalty and passenger satisfaction on the Argo Parahyangan train. Some problems, such as the frequency of use of the Bandung-Jakarta Argo Parahyangan Railway transportation services, have not shown a minimum limit every weekend. There is still a difference between the departure and actual arrival of the Argo Parahyangan train against the schedule that has been set. The arrangement of the operating plan has not been maximized due to limited facilities. Research with a sample of 89 respondents and data analysis method using the method of path analysis. The results show that passenger satisfaction can mediate the indirect effect of service quality on passenger loyalty. Passenger satisfaction is able to mediate the indirect effect of punctuality on passenger loyalty. The key finding of this research is the perception of passengers who feel they have never received other services as comfortable as rail transportation and state that they will not switch to using rail transportation.]]>
<![CDATA[Persepsi Masyarakat Terhadap Berhentinya Program Bus Rapid Transit ]]>
<![CDATA[Wiwit Bayu Adi]]>;
<![CDATA[Selvia Syafni Safitri]]>
<![CDATA[ Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 9, No 3 (2022): NOVEMBER ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
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DOI: 10.54324/j.mtl.v9i3.990
<![CDATA[The research was inspired by the cessation of Bus Rapid Transit program in Mataram which basically the program first goal was to facilitate the Mataram people’s mobility and activities to travel. In addition, the Bus Rapid Transit program, commonly referred to as Trans Mataram Bus, was also aimed to reduce congestion and the number of private vehicles. By reducing the private vehicles on the road, it was expected that the air pollution would also be reduced. The fact that the program is no longer running, considering the large fund spent to build the program and some goals mentioned, this research aim is to find out why the Mataram Bus Rapid Transit program is currently not running using the perception of Mataram people. The research method used Descriptive with a Quantitative approach. The data was taken using observation, interview, literature review and questionnaire. The results show that the Bus Rapid Transit program in Mataram is not working due to the lack of public interest in public transportation services. There are some reasons related which are the Bus Rapid Transit routes or services, at that time, did not cover all areas in Mataram, there is no specific lane for Bus Rapid Transit, the location of the bus stop is far from the residential area and the lack of socialization related to the program so that many communities did not get clear information.]]>
<![CDATA[Program Tol Laut pada Pengiriman Logistik di Wilayah Sulawesi Tenggara ]]>
<![CDATA[Awaluddin Awaluddin]]>;
<![CDATA[Danny Setiawan]]>
<![CDATA[ Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 9, No 3 (2022): NOVEMBER ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
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DOI: 10.54324/j.mtl.v9i3.601
<![CDATA[This study aims to determine the impact of the implementation of the sea toll program in providing logistics in Southeast Sulawesi Province. The data collection method was carried out through field surveys and questionnaires. The technique of determining respondents uses purposive sampling techniques. The data analysis method uses the Analytical Hierarchy Process (AHP) method. The results show that the consistency of the government in policies and determining the port of sea toll ships resulted so that the return cargo activities of commodities or local agricultural and marine products still used expeditionary shipping, and socialization to the community was not maximized to utilize marine toll program. From the analysis, it is concluded that the maritime highway program is very effective with a weight of 0.287823083. Strategies that must be prioritized in supporting effectiveness are cost factors and route factors with sub-factors; container subsidies, handling fees, shipping frequency, and travel time.]]>
<![CDATA[Perancangan Tata Letak Gudang Tipe Aktiva Tetap Tidak Beroperasi ]]>
<![CDATA[Ravi Prananda Rinaldy]]>;
<![CDATA[Yelita Anggiane Iskandar]]>
<![CDATA[ Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 9, No 3 (2022): NOVEMBER ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
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DOI: 10.54324/j.mtl.v9i3.717
<![CDATA[The Non-Operating Fixed Assets I Warehouse of Menes Baru substation used randomized storage that caused a lot of different types materials were stacked on top of each other and placed in sparsed random locations created inefficient order picking process. To solve the problem, the facility layout design using dedicated storage concept is created to minimize the order picking distance at the ATTB I Warehouse of Menes Baru substation. This research was conducted in several stages. There were (1) identifying materials and the flow patterns, including Materials Handling Equipment , (2) determining storage methods and options, and (3) analyzing activities using Activity Relationship Chart and Activity Relationship Diagram. The result shows that the recommended flow pattern material for the ATTB I Warehouse of Menes Baru substation is a U-shaped model. In addition, based on the results of the numerical scenario comparison test of order picking distances, the proposed layout using the dedicated storage concept of the ATTB I Warehouse of Menes Baru substation, could decrease the distances of order picking activity by 34% compared to the initial layout usin the randomized storage concept.]]>
<![CDATA[Ketahanan Industri Logistik dalam Keadaan Darurat Nasional ]]>
<![CDATA[Saduddin Saduddin]]>;
<![CDATA[Jan Prabowo Harmanto]]>;
<![CDATA[Mohamad Rachmadian Narotama]]>;
<![CDATA[Yuveline Aurora]]>;
<![CDATA[Herawati Basirpuly]]>;
<![CDATA[Sarah Auliya Furjatullah]]>
<![CDATA[ Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 9, No 3 (2022): NOVEMBER ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
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DOI: 10.54324/j.mtl.v9i3.1015
<![CDATA[This research is conducted to comprehensively understand the impact of Covid-19 pandemic on the Indonesian logistics service industry, which has created the economic downturn worldwide. The response and adaptation of the logistics service providers and the intervention and strategies needed to preserve the Indonesian logistics industry were observed. The adaptation plan was carried out in various sectors such as the business sector, information and communication technology, information and communication technology infrastructure, and organizational infrastructure. Using questionnaire to survey and doing an in-depth interview to 30 logistics service providers from associations and logistics business entities, it is found that most of the logistics service industry experience a decline in activities as the result of the movement restrictions. There is still a challenge; unpredictable span time of pandemic, despite the spontaneous adaptations made to maintain operations. Therefore, the role of policy makers in the industry is needed to propose various adaptation and intervention strategies to maintain the Indonesian logistics services industry.]]>
